Airtel Complaints & Reviews

I am using airtel sim ([protected]) for around 6 years, i am not able to use this sim for 2 months.. Now it is deactivated and assigned to other person.., it is very worst... For any 3g or 4g connection, they came to my home and delivered 4g sim, if i am not using sim they have to send letter to my address.. Without this, how airtel is deactivating sim of a valuable customer.. Today i went and asked airtel customer service center (Vellore), they cooly saying my number is assigned to another person.. Really unhappy with airtel service

Hi, I have raise a broad band request and paid the amount by cash of ₹1000 on 13th Oct 2016. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount through online using airtel refund.com with a ticket number AOR027d63 and complaint reference number OT[protected].

Still there is no response for my refund and it's been 15days. Can i expect my money as committed without any followup.

Regards,
Sneha Pala

I have a airtel broadband connection in bangalore and wanted to transfer/shift the same to hyderabad. I have raised a request for this on 23rd oct 2016. I have informed i am going to vacate my house by 2nd november. I got a message to my mobile with reference number[protected] and will be resolved in 8 days.

I have called them for status every 2 days and also called 3 times on sunday (30th oct). Everytime airtel call center guys say they have updated whatever i say and there will be call from their specific team. When i call next time, there wont be data for the guys on previous call.

31st evening i got message saying request was raised for cancellation of my connection and gave reference number. I didn't inform for disconnection. So, i called and shouted again and asked for resolution by end of the day.

Today is 1st november and till date there is no resolution or call from airtel guys on the status. When i enquired, today they say that connection was not feasible in that area in hyd and so connection will be cancelled.

There is no information to me (Customer) on connection feasibility and how the connection will be cancelled. This is ridiculous. Tomorrow i am going to vacate in bangalore and till now there is no action or information from airtel. Very frustrating and poor customer service...

Dear service team,

Hi, this is mr. ashwani kumar from hoshiarpur having airtel prepaid connection no. 0091-[protected]. i lost my mobile yesterday evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (if possible, with the balance amount from my previous sim). i expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ashwani kumar hoshiarpur punjab [protected]

Airtel is a mobile service provider. Airtell mobile range is very very low or not at all through out the day in Dahanukar colony Lane 7. I am unable to receive and do calls from my hand set. However I can do calls from the same handset by other service provider. Problem is with Airtell.
I am observing this for more than one month.
Pl.inform, whether it will improve or not.

Hi,
Dear team i am facing proplem from airtel customer care executive.

As i am using airtel dongle i am not satisfy with the network so i thinking to cancel the connection and called customer care.

From 15days i am calling customer care and they are asking my issue, after i complaint my words they will put my call on hold for some while and after 4 to 5 min they are disconnecting the call like this from 15days they are doing like this.

And airtel outlet people are not taking cancellation request.

So i dont know how to cancel the connection and every month without using connection i am paying 650 bill.

kindly help me on this.

Dear sir/madam

I would be highly obliged to you if provide me the incoming and outgoing call detail on my email id(naresh.[protected]@gmail.com) last 4 months(augst to nov) due to some personal reason according to my relation.
kindly request to you please provide me the call detail on my prepaid no.[protected] or email id .


Regard
Naresh Verma

Not get full talk time on recharge of 150 rs airtel prepaid for kolkata circle, mobile no [protected] customer name tapas majumder recharge date 31.10.2016 approx within 20.30 pm 31.10.2016 recharge amount 150 rs get only 145 rs, please credit his a/c by 5 rs only.

Please credit remaining 5 rs as soon as possible.

Uman kumar chakraborty
[protected]@gmail.com
[protected]

I had applied for new broadband connection on 07.10.2016 (cef no.[protected]

For broadband connection i gave copy of aadhar card, pan card, 1 photograph and cheque of rs.1000/- alongwith duly filled customer enrollment form to the airtel representative mr. pawan (code[protected] on 07.10.2016.

The amount rs.1000/- (via cheque) that i gave for broadband connection was debited from my account and till date the money was not refunded as the connection was not done.

Therefore, kindly refund the amount of rs. 1000/- at the earliest.

My account details are :-
Account no. [protected]
Name - shivani srivastava, ifsc-bkid0006828

Further i would like to inform you that when i called the airtel representative mr. pawan regarding the above matter then he talked very badly and in very loud voice.

I was very much annoyed from the customer service of airtel.

Kindly resolve the matter.

Shivani srivastava
Contact no. [protected]

Hi,

I have been using my airtel prepaid number from 2010, which has been registered and taken from bangalore.
Mob no: +91 [protected]
But from past two months am not receiving any messages to the same number. can you please check why this number has been disabled.
I do not want to change the connection or n umber to any other. please take an immediate action on the same and enable my mobile for all transaction

Hello sir this mobile number [protected] i am used just 8 year problem issued on 10/09/2016 sim damaged replace sim provide in airtel store but this number was deactivate 17/09/2016 this same number activate on 19/09/2016 other person name iam all ready complaint in chennai nodalofficer but no responce so please this number activate my name thanks by r. Venkatesan [protected]

Mere pass 2 sim hai jinka payment airtel k bande ne phele nai liya ab uska amount 1300 ho gya hai or ab airtel wale muje 1300 pay karne bol rahe or mere sare connection ko barr kar diye hai please help
198 me maine about 5 to 6 time call kar liya hai but still mere complain ka koi option nai de rahe or ab mera no band kar rahe hai mera sara kam is mobole se chalta hai due to mera sara kam band ho rha or mujhe aarthik or mansik chati ho rahi

Sir I have ask to customer care about recharge and after confirmation I have recharged by rs. 258 and after recharge I have again call to customer care for confirmation and he will confirm me that you have got benefits.after use of data no any benefits received and when I was report to company about it they refused told we will told u another methods which is ab[censored]ly malcorruption of company .it is not done only with me such company should be ban in India.

Team airtel,

Since 2009, i am having the airtel # [protected] even though i am in qatar for last one and half year i'm using this sim regularly for all my personal & banking purposes but unfortunately yesterday onwards my number is deactivated,

As i am stationed overseas, kindly help to reactivate this number. I can be reached at s. [protected]@gmail.com

Regards,
Prajeesh. S...

Mera no kisi bajah se block ho gaya tha jo puk and pin no. Mang raha tha. Mai airtel store gaya jo ki ayyub khan chaurahe par h. Baha mujhe bataya gaya ki apko naya sim lena padega jiske liye apko 25 rs dene honge. Maine sim le liya aur unko 25 rs b de diye. But aj 8 din se jada ho gaye h mera no open ni hua. Jab mai baha dubara gaya to unhone mujhe duara sim de diya kaha ki wo sim galat de diya tha. Usko b 3 din ho gaye h.

I wanted an airtel broadband connection. When i called airtel, they said no feasibility in my area. after 2 monhts, an executive names ramesh came to my home and said now we have feasibility and can give connection. i filled the form and gave it.

after 3 days airtel back end team called me and they were online with my over the phone and took online payment over airtel website for the new connection.

I said, you guys said no feasibility. but the person who was taking payment said, now we have feasibility and no issues now.

after payment, they stopped answering my calls. the guy who took the form and the people who took pament.. no one is answering the call. after 5 days. i called airtel customer care. and they say, sorry, we cant do anything as no feasibility and we will refund your money.

seriously airtel has become one of the worst service providers from the best.

Now the problem is not about refund. why they wasted my time and money ? now for that 1000 rupees, i need to go to bank to deposit there cheque ? and i have to wait few more days for them to send money back ?

I am not sure what airtel is doing. the same thing happened with my other friend..

This is a whole new way to scam customers from a company which is apparently MOST TRANSPARENT... here is my complaint

1. I called the customer care to ask them why i am not getting any bill by post since 18 months now but instead in the IVR i have by mistake activated some sort of a Rs.1499 smartybyte

2. the IVR as any customer knows is designed to ensure that they spend minutes clicking on 1 or 2 and so on so that they can waste their time and in turn be charged for the calling minutes

3. i used to click 1 three times and a 9 to connect to the customer care but this time they have introduced some Rs.1499 top up pack and when i pressed 1 twice the pack has been activated

4. the best part is that after i reached the customer care they are telling that they cannot cancel the pack

if that is the case, this is total fraud and kindly disconnect my connection

Anirudh
[protected]
[protected]

I am trying to calling to my home from my both Vodafone and Airtel Networks. But it never connects always says:- there is temporary congestion in this route. When ever calling to my home call never connects to Airtel network for months I am suffering from this same problem. Not only my home. It never connects to any Andaman Airtel number. If I call to BSNL network then call connects easily. My request to Airtel network please shut down your BS network from Andaman, if you don't want to provide good service and also stop tortureing us please. Curse you Airtel network.

I made an online recharge for an amount of rs.179 on 30th october, 2016 at 10:47am and the amount was debited from my bank account but i didnt get my recharge done, i would like to have this amount credited back to my bank account since i have now recharged again to my number.

Number: [protected]
Alternate contact number: [protected]
My online transaction id is[protected].

My reference no. For the complaint is pr[protected].

Hi,

I have been airtel customer for ten years now.

Recently changed my sim to 4g.

I put a data pack for 1gb in a day out exhausts.

Got bugged turned off mobile data and today 80mb is gone.

There is serious problem with accounting. They are cheating me. How many packs should I put? How can it get detected when mobile data is off. My android app says hardly 11mb usage this week where airtel has taken away a good 2gb(two packs).. ridiculous..

Call centre is saying I used even when mobile data is off😖.. feeling sad with airtel.

Can my sim be faulty?