Airtel Complaints & Reviews

Complaint given on 9th Sept'16..Since mail communication is going on. No action /initiation has taken towards solution yet. In Every call and every mail they telling sorry for the delay and we give at earliest since 9th Sept’16. Frustrated and vexed with Calls on formal way mails and no action noticed yet. Faced allot of problems using this data card. (Address given in uppal, Hyderabad) One is Mr.Kranti-[protected] (network) has called and given his time 5 times to visit my home to check and didn't come.. I waited all the times and my efforts and my time useless. Even Mr.Manssor ahmed & Kranti agreed their mistakes and spoke me will send apologies for all their times fails as they committed and had conference call and no use. No one has checked my issue and closed without any information. Since I send mails around 60 and all about 90 mails chain now since 9th Sept'16. No action yet. Even they are sending only formal will see please give 24 hrs / 48 hrs like that since 9th Sept to resolve and till no progress and bill getting generated. My issue is signal showing OK but no speed/download data for 4G dongle. All the given times failed and I faced problems allot in my office purpose using this 4G dongle.

Msg given by airtel best offer for my no. Is 219= 1GB 4G and 1 GB night 3G, but when I check the message, the message is 219=650mb data for 14 days. It is not acceptable for me, that is happened 1st with me, not a single solution provided by customer care, a very poor and worst service by airtel.

Hi,

I have recently changed to 40mbps plan. when i asked is any upgrade charges applicable in this and they said it is free of cost, so i agreed for the same. during my current bill cycle statement i found additional 200 rs. will be added for a period of 5 months.

When i follow up this matter with [protected]@airtel.com (complaint id: [|bal|ref37431785|] broadband bill statement) after some communication i get no response from your side, despite i have send an mail for you to acknowledge. this is such an unfavorable response of handling this problem in your side.

Dear service team,

Hi, this is mr. Dinesh pardule from salwinde bagachiwadi having airtel prepaid connection no.91-[protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Dinesh pardule - maharashtra state

I am having no network at my residence which is also the billing address at
I feel cheated & mis-lead by open network advertisement by airtel because of which i ported out from vodafone.. The customer care just doesn't want to very non customer centric.. Standard reply given we have forwarded to network team they will get back shortly. Network team says needful done..
No consideration

During the airtell dth (Id [protected]) relocation, the engineer put the metal connector inside the electrical circuit box causing a trip in home and that blew away my tv and set-top box. He flee away from my house on pretext of getting another engineer to repair the tv and set top box and did not turn-up later. I kept on getting calls from airtel asking me to close the issue as resolved.

Dear sir / maam

I have taken the airtel data card, recently i have paid the 3 months bill for not using the data hence i called customer care and told them to stop the connection but still they generated the bill for this month for not using. (I have not used the data card still they generated the bill of rs 432) thus please stop sending the bill and deactivate datacard, i will not pay this time.. And my data card no is [protected]

So please do the needful

Thank you
H. Prasanna

My no.[protected] in airtel. I changed my old sim card due to use in a micro sim slot on 20/10/2026. From that date onwards my sms out going is stopped. I gave complaint in the customer care over phone. Complaint ref. No. Csmnw21041746 dated 23/10/2026. Till now no action is taken. I already having a sms package in it. It is also loosen.
I require that my sms out going should be immediately activate. Also the days which i loosen has to be added in my sms package. Other wise i will go to consumer court.
D. Nagaraj, hod mechanical, sipt polytechnic college, sivakasi.

Once i queried airtel about broadband connection at my home quoting my phone number, they replied that they do not have have any connections in my area. That was okay. But from that day onward i am getting calls from airtel asking me same thing every day "sir this is * from airtel regarding wired broadband connection, are you using any laptop or phone?"

Now its been more than 8 months and not a single day was was there when i have not received a call and told "no i do not need it".

What should i do now? Crush the airtel sim and throw it away and buy any other sim from different network?

Is it going to stop or do i need to take any legal action...???

Please stop company messages and, I am calling any number with my phone, first it appears on display, conditional call forwarding, why I am sending with conditional call without my permission and receiving calls also with disturbance. I hope that my phone is under trapping and they are misusing my phone and phone calls, please verify and send a line reply to my g mail id. since 5 years my phone is under trapping and I am facing family and mental problems please observe and solve it Thanking you sir.

I applied for new Airtel broadband and landline connection and also paid 1000.rs but still not connection provided. Im receiving so many calls from Airtel just asking about document collection. I told them documents are already collected but they calling again and again. If i enquired about my connection status they saying 3 to 4 days it will be provided sir. But they still not provided me connection. CAF NUMBER:TNPC893851; Transaction id: [protected]. Contact number: [protected]

Main airtel ka retailer hu meri problem ye hai ki mera 1 sep 2016 sim activation target 110 ka hain aur maine 129 activation ki. 15 sep 2106 ko mere salesman naim saifi ne mujhse kaha ki apka sim target 110 se bada kar 160 kar diya gaya hain. maine kaha ki ye bat apko pahle bolni chahiye thi 15 din k bad mujhe bataya gya. jo ki mere pan sim available nahi hain. main 160 sim ka target kaise pura krunga.to phir maine apne t.s.m manish se bat ki to unhone mujhe jwab diya jb sim ayegi mil jayegi.fir maine unse kaha mere lapu no.[protected] pr abhi 110 sim ka target show kar rha h. to unhone kaha ki apko 160 sim ki activation krni hogi.ab wo mera claim dene ko mana kar rhe hain, jo ki 20 oct 2016 ko aa jana chahiye tha. fir maine t.s.manish aur unke boss rahul borkar se bat ki to unhone claim dene se mana kar diya aur mujse kaha apse jo ho ske wo karlo hum apka paisa nahi denge... plz solve my problem. thank you. my name is manmeet singh from delhi telecome ... [protected]

I use mobile number [protected]
Datapack recharge on30/09/2016 Rs.265 transastion I'd no 3ARDP160931 but not recharge and dabit my bank account on same date complaint on 2/10/2016 no respoonse and another recharge on 21/10/2016 Rs.348 transastion I'd 3ARDP 16021and complaint on 22/10/2016 no response and I go to airtel mobile store at malleswaram no proper response kindly take action please

Hi,
I just converted my postpaid number ([protected]) to a prepaid number upon giving all the verification documents at the nearest airtel showroom. But till now no service is been activated. Though i can receive calls but aint make out any calls. Please unlock/unbarred my number. It is my request to please get the issue resolved so that i wont face ang kind of trouble regarding my number.

Number-[protected]
br...

They have given me the time to resolve the matter by deadline today (24/Oct) but instead of resolving my problem o[censored]nable to use 4G they have given another 24 hours. I don't like this giving time and time..

I have written to them nearly 4 days ago that I am not able to use internet 4G.. Just 3G and 2G is working. They have given me a date (24/Oct) . Now when I visit there Airtel Store they replaced my SIM but nothing happens... Cause SIM was not the problem they have deregistered me on 4G which I was using 5 days back. Now on contacting again they have given me another date... Very bad.. Time to switch to another network. Will claim my 1498 1 year 4G recharge and will switch..

Date: 27/28th July: Reissue my no. from shalimar Bagh, new delhi relationship center and submitted all documents.
Date: Aug:5: Call and email customer care (Delhi and MP both (as no. was from MP)). They told me your document was not submitted, again visit nearest relationship center.
I again reached relationship center twice/thrice, they said we sent your document then they said it might be possible it was missed by us. You have to again submitte your document.
I again submitted my document and they issued me new sim after huge discussion as it was very imp no.(in mid september)
The girl behaviour (on relatiionship center) was too rude as it was my mistake that my no. is off. She was not saying what was the problem or to whom I have to contact but she is shouting by saying that we sent it. (but the person was not confident who sent it)

Date: 26th sep. My No.started working.
Date:9th oct Now, again my no. stopped and they sent me message to resubmit my document.
I sent an email to MP customer care, Delhi customer care, nodal office of delhi office everyone suggested me to visit relationship center.
Its almost 12 days of struggling for my no. That relationship center guy again told me to submit document. Its totally customer harassment . No one tell exact reason what is the problem.
Its also too frustrationg to sent email and calling a so old MP airtel voice calls where sometimes it was recalling again and again "time is over please contact again"
These guyz dont understand the problem I faced due to this no. missing.

Since past 10 days I am facing this problem. I am not able to conclude if there is any pattern but when calls from Vodafone (again this is not any pattern) and even for that matter landline calls made/received neither I am able to hear anything nor the other party receiving or making call to me could here anything

This is quite frustrating and annoying. So many calls have been wasted in last 10 days just because of this issuebr...

Name - Amrinder Singh
Mobile - [protected]

Really very disappointed from services of airtel postpaid.
I ported my number from idea to airtel. At the time of starting process of porting they said they will provide extra data benefits but after porting they said they can't provide that. Then after long time discussion, they given me another offer for 6 months. Now on 21st Oct, I visited airtel store to submit documents for porting my another two idea number to airtel. Without submitting documents in airtel store, I have not called even single time to customer care services. Anyone can check outgoing call logs from my phone.
But I received a message that data pack is deactivated from my number. I called customer care on 23rd Oct, they said I called them to deactivate data pack. But as I said, I didn't call even for single time.
Don't know from where they received called and updated those records on my number. Please help me out in this.

I have purchased airtel Top-Up Recharge of Rs. 10/- while scratching it, i have lost digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.I have that vanished top up card i[censored] want the picture of that i will provide on demand.

Serial Number:[protected]
Date of Expiry : 22/05/2018
MTB100B516
Date of Printing :27/05/2016

I Have Recharged my mobile number with prepaid recharge of INR 109 on 24th OCt 2016.
The Transaction ID - IS[protected]

But my amount got debited from y account and my mobile number did not get credited with the amount recharge I paid. This happened for the second time with the Airtel People.

To add to the frustration there is no complaint. There is no complaint number I could reach out. Not even the toll free numbers adn any number provide online is working.