Airtel Complaints & Reviews

Baba communication road no 1 vivek vihar hanumannagar patna 20 realising rs 300 per sim for conversion of already subscribed customer of airtel and harassing us Hence you are requested to cncel the licence of said retailer itis very much disgusting and unfortunate to the resident of hanumannagar

raj kumar singh vikram
advocate
patna high court
[protected]

Hi, I am Sugandha from Hyderabad, I initiated a request to set up an airtel broadband connection in my house in Kondapur before which they tested and insured its possible to set up airtel broadband in my area. the Sales person came on Friday, 21st and ensured me that once I make the payment the connection will be set up by Saturday. Saturday he did not show up nor did anyone else and had given me a wrong number to contact him and I kept on getting calls from random airtel numbers everyday to set up the wifi at odd hours but not at the time I specified to them. Finally on Tuesday a technician came in the evening set up the connection but could not configure it since system was down, he ensured me he will return the next day and finish the process but like expected he did not show up. I received an email from airtel saying configuration is done etc follow simple steps and start, I thought he did it from the backend, on reaching home I tried but it did not work. I raised a complaint saying it has not been configured. they responded by asking me for a landline number that essentially happens once the set up is done. I wrote an entire email explaining what exactly had happened to which I got a call and after a discussion and once again explained the situation, She then raised a complaint and assured me once again that it will be resolved in less than 8 hrs. No call no solution I Sent another email asking for update. resolution extended to 24 hrs. Again the airtel guy showed up while I was at on my way from work, I told him to wait for 5 mins as I would reach home. He did not and instead said I will come tomorrow morning which he did not. Today I received another call saying broadband connection is not possible in my area. This is where I lost it. On further discussion he got to know that the router has already been installed and then he asked me to raise a complaint. I told him I already have, to which he flat out denied. I asked him his name and asked him to connect me to someone senior, which also he refused and did not give me his name either. just said okay I have raised the complaint. Someone will get in touch. I no longer want airtel broadband if this is the kind of service you offer.

Deduction of amount from my prepaid account balance without my knowledge from mobile number [protected]. It has been said that i have made an international call to number [protected] at 15:29 0n 28-10-16 and deducted INR 60 from My account. I could not find the number in my dial list and i contacted the customer care of bharathi airtel and the customer care gave a very irresponsible answer. I have felt like I have been cheated by the company and took away my money by being a fraud. Please do justice.

Sir want to deactivate my airtel postpaid connection because as per their guidelines they told 3g data plan and they given me 2g plan now I'm not atall interest ed in being in that network and they are saying that it should be used for three months atleast but I did not sign in any bond to continue this and they did not told me even in the beginning so kindly deactivate asap Thank you

There is an Installation going on for mobile tower in residential area at top floor of 461-Nitin Khand I, Indiarapuram 201014. The top floor is owned by Mr. Sumit Agarwal (Mb. No.[protected]) who also got the roof right. He has not taken any consent of people from residential area. Kindly take necessary action for stopping/removal of same.

Thanks
Rahul Nautiyal

Sir,

My mobile number is [protected]. I have recharged three times the latest is on 26th & 27th October for Rs.59/- When iam calling showing conditional call forwarding active . Recharging two time via net banking and the amount is debited from my account but showing the balance is zero. Pl. do the needful. Now Iam in Agartala, Tripura.The sim provided is in Kerala.

Airtel prepaid — i need my call details

1196 reviews
No noble antony
Submit a complaint
Dear sir,
My idea number is [protected]
I need my idea call detail. Please send to my mail id all in comming and outgoing telephone number also need
Regards,
Noble antony

Dear Sir
My son studying in NIT Durgapur, he used the mobile no [protected](Air tel), it was observed that all of a sudden he is not able to call and receiving the message, the services is temporarily stopped.He tried to top up the balance through paytm service but not able to top up any balance.
ultimately he contacted local airtel office but could not solve the problem.
To day I tried to call on this number and found that the no is alloted to other person.
My complain is, this NO [protected] is reffered to many places and it is not possible to withdraw immediately and request to with draw the no from other person and restore the service.
I am surprising that without any message/ information, how it is possible to stop the services and allot the no to other person. It may be misused by the other person .

S.Banerjee

Pathetic service. I have been using Airtel broadband services from Jun'2016. These people are simply bothered about money and customer satisfaction hardly matters to them. They provided me with a 16mps line in a 8mps modem. Initially it worked fine, but around October mid, I started facing severe connection problems. I made multiple complaints for the same and the technician visited multiple times, but of no use. After facing this problem for 15 days, finally the technician suggested that I should degrade the plan to 8mps, and once done that, the problem is actually resolved. Now when I am asking for a waiver for 15 days, these people are saying that my issue was resolved in 3 days. Seriously. I put the Airtel customer care gal in conference with the technician himself so that they would know how long the problem lasted. I asked them to listen to the call recordings too. But of no use. #airtelconnection #sucks #badservice.

Once again they have deducted today 275 rs for data plan.
As per the old complaint as below:

Elvakumar36 on oct 2, 2016

Phone/mobile number: [protected]

I am already activated new plan and using 4g data plan of three months validity 30gb but now again the old plan of 3g got activated automatically on 30th of september and money got detected. I asked for deactivate and refund but they have not responded properly and refused to refund. Then i asked to connect to the higher officials they refused to give connection and disconnected abruptly. Really bad customer service. I need to speak to higher officials regarding this problem.

Sir
From 36 bn border secuirity plse send 18 nos duplicate bill send via same mail for every month

[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected],
[protected], [protected], [protected]
Please send today repat today for further submission to
Finance authority mha new delhi. Request send through e-mail verma. Kushal. [protected]@gmail.com

For the cause of incoming & outgoing deactivated i already submitted id proof & photo copy in airtel store in 10 days back. But that worst fellow not did the necessary action. While we went & ask to his he replied again you have to submit the documents. Its repeating from last 15 days so please do the necessary action for activating my mobile number and take the complaint against on that store in-charge.

Airtel mini store,
Opp. Ng college,
Nalgonda town,
Nalgonda (Mnd & dist)
Telangana.

My postpaid no. Is [protected]. An offer was there of getting 10%
Cashback on a minimum recharge of rs 222, recharged should be made
From airtel wallet. I recharged my dth - a/c no. - [protected] with rs
226 from my airtel wallet. But i didnt receive any cashback.
Kindly check my a/c details. Let me know if any other details are
Required. Please into into this with high priority.

CAF number 4831973, Reference number is 74355478. Rs. 1000 taken by your field executive.Emailed Appellate and 121 again and again 11-12 times but still have no idea about my refund. Please help me its been 1 month since that guy took my money and I am not very rich to just let it go. I am struggling for money here and dont wish to donate it airtel. Please help. Wrote on your facebook wall as well but no response.

Lodged complaint on 22.10.16 about airtel 3G network which is not working when i enter my residential area so im unable to make any calls, dont receive incoming calls and net does not work..issue has not been resolved even after 5 days...repeated requests were put in customer care but no action taken..staff has very casual approach and dont value customer at all.
service request no. 72117224

Dear sir

Request for pripaid to postpaid my number [protected]
Requesting date[protected]
Request succesfully done airtel conformation sms on my number date[protected]
And my number is not recieve all calls error masages not avalival this number
And after registration fail show mobile display
And respondind airtel company and not any answer this number my very impordent please resolve urgentlyt... My alt. No [protected]

I have lost my phone and trying to contact airtel customers. I am in karnataka and lost my karnataka sim i tred calling in airtel customer care.
The nos are 121, [protected], [protected] i speaked to almost 6 customer representatives. They every time tells some reasons like its in mumbai not karnataka. I will transfer call but if transferred calll other guy will also tell other like that the are playing a drama around its customers. If required i can provide the recordings in my mobile with their names and conversation.

Dear sir, i went to airtel office on dvg road, basavangudi, bangalore 15 days back to get my 2 idea prepaid sims to 2 airtel prepaid sims. On their advise i sent port message to idea cellular., today is the third time i am visiting the same office and i am getting the same answer that "no prepaid sims" are available. I observed that it is the same answer with many customers. Now when i wanted a definite date they have given me come on 05.11.2016 or you can go to any other airtel office.

This is harsh on airtel part to have such people and getting such answers.

When you cannot supply sims then why you advise.

Ca d mohan rao [protected]

Sir, i am a renowned counter named - hello india, balurghat, dakshin dinajpur in west bengal, you called navaratna counter. Recently airtel 4g sim card launched in balurghat that i heard from local people. But still now i have not received any news from my distributer or t. M. Of my circle. The t. M. Visit my counter once in a six month. My lafu no. [protected]. My recharge transaction above 50, 000.00 in a month and activation 100 sim card in a month of airtel. I would like to request you please do the needful step otherwise i will be bound to stop activation of your sim card. Your heartiest co-operation is highly accepted. Your heartiest reply is highly expected. Thanking you.

Sir i live in village murguvan, taluk seondha, district datia, madhya pradesh, postal code 475675. There are about 8000 mobile users in our village, and since there is not even a single tower in our village so there is lack of connectivity in our locality, and if you set up a tower then all villagers are ready to port there sim to airtel. Since due to lack of connectivity we either have to walk on terrace or either go in mearby village. As i heard about your open network that you would check my problem. So i request you to come to our village and please hepl us to connect to this digital world...
Thanking you
Yours faithfully
Jeevan singh