Airtel Complaints & Reviews

Hello
Air-tel Team

my number [protected]

vignesh

i am using air-tel prepaid connection more than 10 years because of network.
But i am recharge more than 300 per month past your people were added my value added services and cost deduction per day Rs 2.past two month i have put booster pack also for 435 something i a have put late cutter and then per day they charge per day rs 2 today i called to customer care and ask why they charge per day 2 your customer care people very poor response taking i have record voice how your customer care people speak i am going to file complaint to TRAI and file a complaint more that 1000 RS waste to me late cutter is waste to me then i want to put late cutter .

customer care name senthamari very worst
i called at 10.46 am[protected]

i want immediate action to be take or give me refund for 4 month deduction pack i have all the record voice what your senthamari speak to me i am going this issue very serious manner

Regards
vignesh

My DSL I'D [protected]. Unable to pay my broadband bills online. It's not allowing to enter the amount. Tried all customer care number to talk to executives. Its not giving any option to dial particular number to talk to their executives.please check soon. I want to make payment online only. Broadband options also not given properly in customer care number.

I recharged my number with Rs 53 for 3G night data (12 am to 6 am) for 1 day on 11 November, 2016. That time I already had more than 1 GB 3G data in my number. The amount of 53 was debited from my account but when I used data from 12 m to 6 am, the data got debited from my main 3G data balance instead of being debited from the night data pack. I called up the customer care thrice. The first one said that the amount will be credited to my bank account since I did not get the benefit within 15th November, 2016. The second one said that the amount has already been credited to my account which never happened (not reflected in bank statement). The third one was very rude. She said that I got the benefit of data pack of %3 that day which I have used so they will not do anything from their end. Transaction id:[protected]for the recharge done for Rs 53)

I had recharged my prepaid number [protected] on 22nd November 2016 with Rs 27 to activate 70MB data with a validity of 30 days. Then I already had nearly 760 MB data in my account. That previous data balance should carry forward with the newly recharged 70MB as I had recharged within the validity period. However that previous data balance is not showing in my account. Please resolve this issue as early as possible.

Dear Sir,
My name is Manjunatha k e . I want the call details of the months feb, march and April of 2016 because I needed it.
please send me call details through emaill
my ID is :- [protected]@gmail.com
my phone no is:- [protected]

Regards
Manjunath
[protected]

Recently I ported from Vodafone to airtel. Airtel people completed all verifications like address and I got message like they will provide Sims. Now my Vodafone network is not coming n I don't have airtel sim.i don't have mobile network and when I reaching their agent he is not responding to my calls. And I got messages like airtel is accepting my porting request.

Hi,
My name is Sumesh Chevoorian, actually I am an NRI using Airtel sim since long. Last time I lost my SIM card and I have taken the duplicate. Now I am facing one problem after reaching in India is that I am not able to send/ receive any message from any network. I have already raised complaints 2 days ago. Still no actions have taken.
My mobile number is +91-[protected]

Please resolve my issue at the earliest

I have an airtel connection having number [protected]. It was postpaid earlier. I converted it to prepaid in last may/june. In august i used my airtel app to recharge data balance of 296 rupee. That recharge was failed. I contacted to local customer care they asked me to submit the accont details at airtel online refund. I submitted it back in some september or so i even don't remember i have a ticket no for that : AOR201b50. Still that money has not refunded.

Local customer care said it went to my airtel postpaid account however it can not be deleted from my airtel app. so i need to submit an online refund application.

In that account of postpaid it is showing 415 rupees that means that thing also happened earlier i could not figure it out. I don't know how will i get the money??

Very irritated calling up airtel customer care for reactivating my broad band service. I had raised request No 75350166 on13thNov2016. Even after 10days there is no proper response from airtel. Each time i call their customer care, they give some unreasonable response and close the ticket. Talking to their escalation manager too did not help.
Never expected such poor service from airtel. Clearly we should never go looking at brand names. These guys don't understand the value of customers and their hard earned money.

Hello All,
I have paid Airtel for providing new connection . I have seen advertisement as connection will be given within a week of time but airtel again called me and said they cannot give connection now., so i asked for refund of money . All conversation has happened through phone and emails . They asked my Neft transaction details, Government address proof with signature, cancelled cheque - I have provided them all but they dint refund, After that they called me they are going to send me cheque which is their process to refund still I have recieved any of it . Airtel is not eveb bothering to look at my email and responf but they are very particular on looting consumers money .

This looks to be a fraud company after all they have developed at so many places .

I too much irritated . I need my money back or i need to file complaint against company .

guys please help me to avoid further issues like these for any consumer . let me know who all can stand with me .

Dear service team,

Hi, this is Mrs.Ruby Sehgal from Delhi having Airtel prepaid connection no. [protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ruby Sehgal
Delhi-110095

Dear Sir,

My name is MAHESH S WAGH. My Airtel Prepaid Mobile Number Is [protected]. Sir I Want My Incoming And Outgoing Call Details. So Please Kindly Send The Details To My Mail ID Is: mahesh.[protected]@india.com

Thanking You Sir,

Yours Faithfully,
MAHESH S WAGH
mahesh.[protected]@india.com

My Prepaid number is not working for 3 days and there is no fix provided. I lost my services from 3 days for Porting from Vodafone to Airtel Prepaid. Each executive says it will be withing 24 hours but it is not. I called almost 10 times and even went retail store but the service provided is very very poor.

Issue: My number was ported from Vodafone to Airtel Prepaid and vodafone got disconnected on 19th Nov but from that time my airtel SIM did not work and every one says different answer that they cannot do anything and it is not within their reach. I had visit airtel retail store and they also say same thing.

I am getting same problem every day and no resolution for is done for it only ask from there call that it will be resolved.
Either we are fool or they are making us fool. Regularly for 4 to 6 hours our connection is disconnected only link light blinks.
The same way is the company earning money by giving full package for the month and doing this type of disconnections and saving as be know the service industries.
I need the refund for this please do the needful as early as possible.

Hello all concerned!
Today, 21 Nov, 2016 at 7:25pm; I recharged my airtel mob.no.[protected] with Rs.1, 000 [Rupees one thousand] full talk time; but just after the successful recharging, when i tried to call I couldn't with the voice message that "outgoing calls from this mob.no. is temporarily blocked!" but why so?

Then, I checked the balance and found that there is Rs.1, 020 bal. and validity is till Dec 29, 2037; then why can't i make any call?

Next, I tried to call to this recharged mob.no.[protected], from my working mob but again i couldn't make it with the voice message that "this no. does not exist!", how?

Then, came the voice message that "please call 121 [artel customer care]" but when i called it instead of giving solution my time was wasted with their marketing advertisements... so upsetting :(

This is totally frustrating experience with Airtel :(

Instead of serving its good customers properly and happily, is Airtel trying to cheat and steal from the customers?

So, this is to attract the kind attention of all concerned people, especially the airtel people to please solve this problem at the earliest.

Waiting for the urgent solution,
I remain,
N.G.Singh
Manali, HP

I bought Airtel 4G hotspot 6 months advance rental plan in airtel store located in S P infocity, perungudi, chennai and I have paid 3900 RS at the time of purchase. And after one month I have paid tax amount Rs.585 . Now they generated bill RS 4800 and ask me to pay and they disconnected the hotspot connection. I have contacted the Airtel store located in SP info city, perungudi and Airtel customer centers but no action. Still I am struggling.. Please don't buy Airtel 4 g hotspot and it's a cheating business.
Airtel hotspot no: [protected]..

We have PRI services from Airtel where they had provided fake bill for the services on Oct to Nov 2016. They had calculated the ISD calls for 2 units of second as 800 and above and 1000 and above units of second and charged approximately 9 lakhs of bill and our average bill from past 1.5 years are 12.5 K to 14 only. The 9 lakhs of bill will be if we call isd calls at the rate of 24 hours competely for 3 months we will get this invoice but we received this invoice for just 3 days only which too when company was on off.

My 4G service is down from last 6 days and Airtel has not responded to any of my complaints through their portal as well as customer care. Every time I call at their customer care they tell me to wait for next 24 hours and then nothing happens. I live in Panchkula which is a city and still they are not able to provide me any assitance. My work has suffered greatly due to this and yet they expect me to pay their bills. Airtel service is not acceptable and I will be switching to a different service provider(probably Connect) as I don't have energy and time to call Airtel everyday, and supplicate to fix my problem. Bye Bye Airtel.

Not sure what kind of port airtel guys are installing as far i as i know i have submitted y documents at least 3-4 times in last 1+ years and they get beck every time saying that port is not there and we are working on it etc etc..

Part of which that i do not understand is why they send their people to collect document when they can not provide service in the area and every time they say very confidently that within 2-3 days your connection will be installed.

Fraud People.

Bhai sahab ya bahan ji mai airtel ki website se call details nikalne ki bebuniyad kosis kar raha hu par mai unfortunately nai kar pa raha hu. becoz airtel ki website mai option to dia hai bt poori term&condition nai dia hai. di bhi hai to open nai hoti hai. jab option dia hai to use hona bhi chahiye. bas jaddi se mere prblm solve kar do
plzzzzzzzzzzz