Airtel Complaints & Reviews

Address: Chennai, Tamil Nadu, 603212

Website: www.airtel.in

Hello All,
I have paid Airtel for providing new connection . I have seen advertisement as connection will be given within a week of time but airtel again called me and said they cannot give connection now., so i asked for refund of money . All conversation has happened through phone and emails . They asked my Neft transaction details, Government address proof with signature, cancelled cheque - I have provided them all but they dint refund, After that they called me they are going to send me cheque which is their process to refund still I have recieved any of it . Airtel is not eveb bothering to look at my email and responf but they are very particular on looting consumers money .

This looks to be a fraud company after all they have developed at so many places .

I too much irritated . I need my money back or i need to file complaint against company .

guys please help me to avoid further issues like these for any consumer . let me know who all can stand with me .

Dec 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 110095

Website: airtel.in

Dear service team,

Hi, this is Mrs.Ruby Sehgal from Delhi having Airtel prepaid connection no. [protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ruby Sehgal
Delhi-110095

Dec 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 22 November 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Aurangabad, Maharashtra

Dear Sir,

My name is MAHESH S WAGH. My Airtel Prepaid Mobile Number Is [protected]. Sir I Want My Incoming And Outgoing Call Details. So Please Kindly Send The Details To My Mail ID Is: mahesh.[protected]@india.com

Thanking You Sir,

Yours Faithfully,
MAHESH S WAGH
mahesh.[protected]@india.com

May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id.

Further, we regret the infeasibility to provide you the incoming call details, as the same is not available with us.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Nov 24, 2016

Updated by Mahesh wagh 1986 Phone/Mobile Number: [protected]

Dear Sir,

My name is MAHESH S WAGH. My Airtel Prepaid Mobile Number Is [protected]. Sir I Want My Incoming And Outgoing Call Details for month oct-2016 So Please Kindly Send The Details To My Mail ID Is: mahesh.[protected]@india.com

Thanking You Sir,

Yours Faithfully,
MAHESH S WAGH
mahesh.[protected]@india.com

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Address: 560100

My Prepaid number is not working for 3 days and there is no fix provided. I lost my services from 3 days for Porting from Vodafone to Airtel Prepaid. Each executive says it will be withing 24 hours but it is not. I called almost 10 times and even went retail store but the service provided is very very poor.

Issue: My number was ported from Vodafone to Airtel Prepaid and vodafone got disconnected on 19th Nov but from that time my airtel SIM did not work and every one says different answer that they cannot do anything and it is not within their reach. I had visit airtel retail store and they also say same thing.

Dec 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Sagar, Madhya Pradesh, 470002

I am getting same problem every day and no resolution for is done for it only ask from there call that it will be resolved.
Either we are fool or they are making us fool. Regularly for 4 to 6 hours our connection is disconnected only link light blinks.
The same way is the company earning money by giving full package for the month and doing this type of disconnections and saving as be know the service industries.
I need the refund for this please do the needful as early as possible.

Dec 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kullu, Himachal Pradesh, 175131

Hello all concerned!
Today, 21 Nov, 2016 at 7:25pm; I recharged my airtel mob.no.[protected] with Rs.1, 000 [Rupees one thousand] full talk time; but just after the successful recharging, when i tried to call I couldn't with the voice message that "outgoing calls from this mob.no. is temporarily blocked!" but why so?

Then, I checked the balance and found that there is Rs.1, 020 bal. and validity is till Dec 29, 2037; then why can't i make any call?

Next, I tried to call to this recharged mob.no.[protected], from my working mob but again i couldn't make it with the voice message that "this no. does not exist!", how?

Then, came the voice message that "please call 121 [artel customer care]" but when i called it instead of giving solution my time was wasted with their marketing advertisements... so upsetting :(

This is totally frustrating experience with Airtel :(

Instead of serving its good customers properly and happily, is Airtel trying to cheat and steal from the customers?

So, this is to attract the kind attention of all concerned people, especially the airtel people to please solve this problem at the earliest.

Waiting for the urgent solution,
I remain,
N.G.Singh
Manali, HP

Dec 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600096

I bought Airtel 4G hotspot 6 months advance rental plan in airtel store located in S P infocity, perungudi, chennai and I have paid 3900 RS at the time of purchase. And after one month I have paid tax amount Rs.585 . Now they generated bill RS 4800 and ask me to pay and they disconnected the hotspot connection. I have contacted the Airtel store located in SP info city, perungudi and Airtel customer centers but no action. Still I am struggling.. Please don't buy Airtel 4 g hotspot and it's a cheating business.
Airtel hotspot no: [protected]..

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Address: Bangalore, Karnataka, 560103

We have PRI services from Airtel where they had provided fake bill for the services on Oct to Nov 2016. They had calculated the ISD calls for 2 units of second as 800 and above and 1000 and above units of second and charged approximately 9 lakhs of bill and our average bill from past 1.5 years are 12.5 K to 14 only. The 9 lakhs of bill will be if we call isd calls at the rate of 24 hours competely for 3 months we will get this invoice but we received this invoice for just 3 days only which too when company was on off.

Dec 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 21 November 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 November 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Panchkula, Haryana, 134116

Website: airte.in

My 4G service is down from last 6 days and Airtel has not responded to any of my complaints through their portal as well as customer care. Every time I call at their customer care they tell me to wait for next 24 hours and then nothing happens. I live in Panchkula which is a city and still they are not able to provide me any assitance. My work has suffered greatly due to this and yet they expect me to pay their bills. Airtel service is not acceptable and I will be switching to a different service provider(probably Connect) as I don't have energy and time to call Airtel everyday, and supplicate to fix my problem. Bye Bye Airtel.

Dec 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 21 November 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 November 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 560093

Website: www.airtel.in

Not sure what kind of port airtel guys are installing as far i as i know i have submitted y documents at least 3-4 times in last 1+ years and they get beck every time saying that port is not there and we are working on it etc etc..

Part of which that i do not understand is why they send their people to collect document when they can not provide service in the area and every time they say very confidently that within 2-3 days your connection will be installed.

Fraud People.

Dec 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

Y

Ysurendra Suri

from Tirupati, Andhra Pradesh

Nov 21, 2016

In my mobile SMS settings its not working due to some issue so fix my problem ASAP.

regards
suri
[protected]

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