Airtel Complaints & Reviews

I was a airtel customer with phone number [protected]. On an average my bill was 2000 plus and it was always paid in advance. All of a sudden the network dropped drastically and it was impossible to use the data. The mail reason why I has shelling out 2000 bucks. I made several complaints for 2 months but nothing improved. still I paid the bills without using the services. Finally I decided to port out and got the port out code. The next day, I got a call from Airtel office and they said that they were working on the network in mohammadwadi area and it would be solved shortly. There would be no bills till then as I was unable to use the services. Just because I was a loyal customer, I decided to stay back with airtel. Two months again passed without any improvement and surprisingly I started getting collection calls. I got real mad and explained the scenario to the supervisor. He assured me that the calls would stop and it did. I was happy. After 6 months, yesterday several of my relatives and friends starting calling me and stated that airtel is clling them randomly and abusing. They are getting the numbers from the dialled list and abusing them.Whohas given them the authority to use profanity ? I will file a legal case against airtel for the unethical practices that they are following. 2 numbers where they are mainly calling from are [protected] and [protected]

I am K.A Venkatraman resident of 1108-c kukreja residency Wt Patil Marg chembur (E) Mumbai 400071 with mobile no [protected].Ihad approached your company Alam with Mobile no [protected] for airtel net connection some times back.They had taken Rs1000 (one thousand only0 as installation charges.They couls not install the same due to cble problem so Iasked him to refund my advance. So far the refund has not been made .Please investigate and let me know when I will get the refund
Sincerely
K.A.venkatraman
1108-c-kukreja residency
wtpatil marg.
chembur (E) Mumbai
40071

1. Complaint No.1:- On 22/11/2016 for Mobile No. [protected] thrice at 14:51, 14:52 & 14:53 vide Paytm order #[protected], #[protected]� I got 350MB 3G data rechrge done for 30 days and Rs. 102+102+102= 306 were deducted from my Paytm acct but neither data balance was increased nor date of availabilty was inhanced upto 30 days. pl refund/get recharge.

I am from warangal, Telangana-506370.
I want want to install a tower in plot 200sft, whivh near waddepally .
Airtel — Regarding Airtel poor service
Hh hharans7889 on Nov 23, 2016
Its really a hard task to get a airtel broadband connection. For the past 4 to 5 weeks i am trying to get airtel broadband connection for my personal use but its being a tough job to be get done it. Even persons from airtel collected the required documents from my side (Once again they have collected documents from me for the second time).This made me emotional strained that even in cities airtel broadband service is not possible, then why these guys are publishing advertisements which makes people tempted to opt their service.
To my note we do not have any towers there so I want install Airtel tower in plot.
For any queries contact :
Name: T Yashwanth

Phone:-[protected]

I have lost my mobile and when I am calling my no. i am getting response switch off. so please stop all service of my no. now
sim card details :
name - Kumud Vishwakarma
mobile no.[protected]

Its really a hard task to get a airtel broadband connection. For the past 4 to 5 weeks i am trying to get airtel broadband connection for my personal use but its being a tough job to be get done it. Even persons from airtel collected the required documents from my side (Once again they have collected documents from me for the second time).This made me emotional strained that even in cities airtel broadband service is not possible, then why these guys are publishing advertisements which makes people tempted to opt their service. i hardly waited for more than one month but still there is no progress. At last its totally a worst service from AIRTEL which i did not expect

Airtel Complaint reference number 75651022

Airtel Contact mail Details:

[protected]@airtel.com,
nodal.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com

Airtel local office mobile number: [protected]

Thank you
Regards
N. Hari Hara Sudhan
([protected])

I never expected this kind of treatment from Airtel.

Issue : number portability

I was called by a person from airtel team to explain postpaid offers. I was convinced to the offers provided and said ok to number portability from Vodafone postpaid.
As I stay in Ongole (Prakasam dist), they asked me to send documents for proof through WhatsApp. I have sent the details along with the portability details.
Then I was told that I would be receiving my sim through post to the given address in WhatsApp.
Its been nearly a month, till now I have not received my sim.
When I tried to call them most of the time it was busy/not reachable.
When I tried to reach them through WhatsApp they are not at all responding.
Vodafone people blocked my sim card on Oct 29th and these people did not send my sim. Many important calls will come to me.

Portability applied to number :[protected] on 23rd Oct.

Do not play with customers to achieve your targets airtel.

Mail: kirity.[protected]@gmail.com
Cell: [protected]

Hello
Air-tel Team

my number [protected]

vignesh

i am using air-tel prepaid connection more than 10 years because of network.
But i am recharge more than 300 per month past your people were added my value added services and cost deduction per day Rs 2.past two month i have put booster pack also for 435 something i a have put late cutter and then per day they charge per day rs 2 today i called to customer care and ask why they charge per day 2 your customer care people very poor response taking i have record voice how your customer care people speak i am going to file complaint to TRAI and file a complaint more that 1000 RS waste to me late cutter is waste to me then i want to put late cutter .

customer care name senthamari very worst
i called at 10.46 am[protected]

i want immediate action to be take or give me refund for 4 month deduction pack i have all the record voice what your senthamari speak to me i am going this issue very serious manner

Regards
vignesh

My DSL I'D [protected]. Unable to pay my broadband bills online. It's not allowing to enter the amount. Tried all customer care number to talk to executives. Its not giving any option to dial particular number to talk to their executives.please check soon. I want to make payment online only. Broadband options also not given properly in customer care number.

I recharged my number with Rs 53 for 3G night data (12 am to 6 am) for 1 day on 11 November, 2016. That time I already had more than 1 GB 3G data in my number. The amount of 53 was debited from my account but when I used data from 12 m to 6 am, the data got debited from my main 3G data balance instead of being debited from the night data pack. I called up the customer care thrice. The first one said that the amount will be credited to my bank account since I did not get the benefit within 15th November, 2016. The second one said that the amount has already been credited to my account which never happened (not reflected in bank statement). The third one was very rude. She said that I got the benefit of data pack of %3 that day which I have used so they will not do anything from their end. Transaction id:[protected]for the recharge done for Rs 53)

I had recharged my prepaid number [protected] on 22nd November 2016 with Rs 27 to activate 70MB data with a validity of 30 days. Then I already had nearly 760 MB data in my account. That previous data balance should carry forward with the newly recharged 70MB as I had recharged within the validity period. However that previous data balance is not showing in my account. Please resolve this issue as early as possible.

Dear Sir,
My name is Manjunatha k e . I want the call details of the months feb, march and April of 2016 because I needed it.
please send me call details through emaill
my ID is :- [protected]@gmail.com
my phone no is:- [protected]

Regards
Manjunath
[protected]

Recently I ported from Vodafone to airtel. Airtel people completed all verifications like address and I got message like they will provide Sims. Now my Vodafone network is not coming n I don't have airtel sim.i don't have mobile network and when I reaching their agent he is not responding to my calls. And I got messages like airtel is accepting my porting request.

Hi,
My name is Sumesh Chevoorian, actually I am an NRI using Airtel sim since long. Last time I lost my SIM card and I have taken the duplicate. Now I am facing one problem after reaching in India is that I am not able to send/ receive any message from any network. I have already raised complaints 2 days ago. Still no actions have taken.
My mobile number is +91-[protected]

Please resolve my issue at the earliest

I have an airtel connection having number [protected]. It was postpaid earlier. I converted it to prepaid in last may/june. In august i used my airtel app to recharge data balance of 296 rupee. That recharge was failed. I contacted to local customer care they asked me to submit the accont details at airtel online refund. I submitted it back in some september or so i even don't remember i have a ticket no for that : AOR201b50. Still that money has not refunded.

Local customer care said it went to my airtel postpaid account however it can not be deleted from my airtel app. so i need to submit an online refund application.

In that account of postpaid it is showing 415 rupees that means that thing also happened earlier i could not figure it out. I don't know how will i get the money??

Very irritated calling up airtel customer care for reactivating my broad band service. I had raised request No 75350166 on13thNov2016. Even after 10days there is no proper response from airtel. Each time i call their customer care, they give some unreasonable response and close the ticket. Talking to their escalation manager too did not help.
Never expected such poor service from airtel. Clearly we should never go looking at brand names. These guys don't understand the value of customers and their hard earned money.

Hello All,
I have paid Airtel for providing new connection . I have seen advertisement as connection will be given within a week of time but airtel again called me and said they cannot give connection now., so i asked for refund of money . All conversation has happened through phone and emails . They asked my Neft transaction details, Government address proof with signature, cancelled cheque - I have provided them all but they dint refund, After that they called me they are going to send me cheque which is their process to refund still I have recieved any of it . Airtel is not eveb bothering to look at my email and responf but they are very particular on looting consumers money .

This looks to be a fraud company after all they have developed at so many places .

I too much irritated . I need my money back or i need to file complaint against company .

guys please help me to avoid further issues like these for any consumer . let me know who all can stand with me .

Dear service team,

Hi, this is Mrs.Ruby Sehgal from Delhi having Airtel prepaid connection no. [protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ruby Sehgal
Delhi-110095

Dear Sir,

My name is MAHESH S WAGH. My Airtel Prepaid Mobile Number Is [protected]. Sir I Want My Incoming And Outgoing Call Details. So Please Kindly Send The Details To My Mail ID Is: mahesh.[protected]@india.com

Thanking You Sir,

Yours Faithfully,
MAHESH S WAGH
mahesh.[protected]@india.com

My Prepaid number is not working for 3 days and there is no fix provided. I lost my services from 3 days for Porting from Vodafone to Airtel Prepaid. Each executive says it will be withing 24 hours but it is not. I called almost 10 times and even went retail store but the service provided is very very poor.

Issue: My number was ported from Vodafone to Airtel Prepaid and vodafone got disconnected on 19th Nov but from that time my airtel SIM did not work and every one says different answer that they cannot do anything and it is not within their reach. I had visit airtel retail store and they also say same thing.