Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1466

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vezohu
Nov 19, 2016
Report
Copy

Address: 797107

Dear sir, your Airtel cellular network is the most used mobile network in my locality, but there is no 4G upgrade and most of all 3G network is so unstable and annoying... So please upgrade your network here or least of it fix the 3G network...Hopefully this complaint reaches you. ...
Thanking you in anticipation.
Very unstable network. Used to be great before
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    abhilashkr11
    from Mumbai, Maharashtra
    Nov 19, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: 400089

    Recharged with data pack of 1498 which has benefit of 6GB instant & for 1 year 1gb data for 54 Rs, 2gb for 96, 5gb for 265. But now getting only 220mb data for 54 rs recharge. I Called Customer Care several times to solve this issue times. But they are not giving proper solution. or not connecting call to supervisor, after a long waiting calls are disconnecting
    Nov 19, 2016
    Complaint marked as Resolved 
    data credited to account
    Airtel customer support has been notified about the posted complaint.
    Nov 19, 2016
    Updated by abhilashkr11
    my airtel number is [protected]
    Verified Support
    Nov 19, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 19 November 2016

    Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtelpresence (airtel Customer, service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sandy Rs
      Nov 19, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: 31967

      My name is santhosh raja i'm in ksa, i'm bringing my airtel sim to here but it's not working. Im tryied to active my sim by ksa networks but its showing your sim does not allow this network connectiol like this, so please activate my international roamingthis is my number [protected]
      My email id is [protected]@gmail.com. I hope you will resolve this soon thanking you
      Dec 23, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 19 November 2016

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Nov 22, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 19 November 2016

      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        robin pahari
        from Noida, Uttar Pradesh
        Nov 18, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: New Delhi, Delhi, 110096
        Website: [email protected]

        Dear sir/ madam .. mera ek nmbr hai airtel ka... company ne mera nmbr bnd kr dia hai or ye mera nmbr 8.9 saal purana hai...jb mai apne nmbr ki jaan kari lene phocha (noida sec 18 UP) jo in ka ofice hai... unhone meri complain nai suni unone mje vaha se mis behave kr k vaha se bhga dia... ab ap btaiye mai us nmbr k liye kya karu? mje us nmbr ki bht need hai... PLZ...
        mera nam (ROBIN Pahari), mai mai new ashok nagar C-17 C mai rhta hu
        or ye mera airtel ka nmbr hai... [protected] jo bnd hai...
        Dec 23, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Nov 18, 2016
        Updated by robin pahari
        sir/madam cust. desk mai jo help k liye bethe hai unhone... mere sath cooperate nai kia unka kehna ye tha ki is nmbr ki sim mrket mai distribute ho gyi hai ye apko nai mil skti...
        Sir/madam ye btaiye nmbr vo abhi tk chalu nai hua fr kse mje nai mil skta ? plz mje vo nmbr chahiye... plzzzzzz help me plz plz...
        Verified Support
        Nov 19, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 18 November 2016

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Nov 22, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 18 November 2016

        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          utpaljha
          from Khagaria, Bihar
          Nov 18, 2016
          Report
          Copy

          Address: 843128

          My village has a good population but the network is very poor so I want to lease my property and install a cellular tower
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            manozpn
            Nov 18, 2016
            Report
            Copy

            Address: 737121
            Website: unknown bills

            Hello sir this number [protected] over due payment of my vodafone number [protected]can you give me a register of this number details please.
            so You can send my email id [protected]@gmail.com

            Thank you
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              S.Dhatchinamoorthy
              from Bhind, Madhya Pradesh
              Nov 18, 2016
              Report
              Copy

              Broadband line [protected]. I have shifted my residence. Your team could not give 10mphs connection. Hence. I request you to disconnect the above Broadband line. S.Dhatchinamoorthy mobile [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Modest Jasdeep
                from Dhariwal, Punjab
                Nov 18, 2016
                Resolved
                Report
                Copy
                Resolved

                Website: Airtel.in

                I'm a airtel postpaid user. Around a year before, airtel made invalid charges of rs. 5500 approximately, out of which i got waiver of rs. 2000. Upon investigation of my case, mr. Manan, senior executive of airtel, committed to remit balanced waiver of 3496 in monthly bills. So i'm getting a monthly waiver from airtel since june 2016. But this month airtel denied to give remaining waiver of 1496 and even said that there is no commitment of giving waiver. I said that i've all the call recordings of the commitments, and this is enough proof that airtel is giving me waiver from june 2016. But airtel is not responding now. Please take necessary action on airtel.

                Jasdeep singh
                Mob. No. [protected]
                May 10, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 18 November 2016

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Nov 22, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 18 November 2016

                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Nov 23, 2016
                Updated by Modest Jasdeep
                Please don't give false excuses. I received a call from Mr. Ankit on 19.11.16 from mobile no. [protected] two times at 12:32pm & 12:59pm. He committed to provide pending waiver on the same day. But till date I received no waiver. I also tried many times to contact on the same number but got the number switched off. This proves that Airtel is cheating their customers openly and violating consumer law and order. I've all the proofs for this. Inspite of harassing, you should value your long time loyal customers.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Natspielmann
                  from Chidambaram, Tamil Nadu
                  Nov 18, 2016
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bangalore, Karnataka, 560030
                  Website: www.consumercomplaints.in/new_complaint

                  I lost my airtel sim card, no. [protected], i kindly request the concerned team to please block my sim asap, as i have already got an update stating it is being misused. Once the si. Is blocked will request for a duplicate anyways. It is registered on my name with my i'd proff and address as below.

                  Name: ludovic spielmann
                  Address: 24/a hosur road, n. B mani's lane, adugodi post, bangalore - 560030.

                  Hence, kindly do the needful.

                  Thanks and regards,
                  Ludovic spielmann,
                  [protected]
                  Dec 23, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Nov 18, 2016
                  Updated by Natspielmann
                  Please do not hesitate for clarifications. [protected]
                  Verified Support
                  Nov 18, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 18 November 2016

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Nov 22, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 18 November 2016

                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    gouthaman_m
                    Nov 18, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chennai, Tamil Nadu, 600082

                    Hello sir,

                    i am gouthaman m, i am using airtel broadband service more then 8 month my no.[protected] and Account Number: 14825333
                    i request to change of address and shifting in last year but they updated my new address in my bill but not given service to that address physically but they charge me last one year and can you help me to solve this issue. currently i am in abroad so help me how to solve this issue. my request either they should give last 10 months bill what ever they charge me are they should give connection in my present address what they mention in there bill they are not ready to send representative to talk to my place also and not updating unless if i call by phone.

                    my email id is care.[protected]@live.com

                    thanking you

                    gouthaman m

                    my abroad no[protected]
                    May 9, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 28, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 18 November 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dec 09, 2016
                    Updated by gouthaman_m
                    hi,
                    request to permanently disconnect my connection seems you people not able to give connection to my past re location request to no.2, (956/2) 26 th street, G. K. M. Colony, Chennai 600082.
                    if any query regard my address detail call this no. [protected] he will help you other wise waiver my balance and close my connection because from airtel unable to give service and how can ask me again pay your bills with out usage of customer

                    and here i want inform one more thing when i call them they says you have to pay bill and call if i call after i payment they say you will get 75 % discount for sex month but they are not even that also and more over i am not interested to keep use of this poor service.

                    so air tel to wavier my bills and close the line and i am not interest to pay any dues seems they try to charge me with out use and already i paid more then year with out use.

                    any query please send email to care.[protected]@live.com and i mention even my last mail to close my account for the no [protected] all service .

                    if you want
                    Dec 09, 2016
                    Updated by gouthaman_m
                    hi

                    they are not given any solution regarding my 18nov email
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SANKET DAWARE
                      from Chennai, Tamil Nadu
                      Nov 18, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560070
                      Website: Airtel.in

                      Recharged with data pack of 1495 which has benefit of 15+15gb. But got only 15 gb of the data after which got charged from main account balance. I called customer care 3 times. They only promise to resolve. It's been 10 days. Customer care people give only reasons like supervisor isn't there and transfer the call to each other or keep on hold and at the end makes promise to solve problem but still didn't resolved problem from past 10 days
                      May 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 21, 2016
                      Airtel Customer Care's response
                      Dear Mr. Daware,

                      This is with reference to your post dated 18 November 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Nov 21, 2016
                      Airtel Customer Care's response
                      Dear Mr. Daware,

                      This is with reference to your post dated 18 November 2016.

                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                      Look forward to hearing from you.

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Nov 22, 2016
                      Updated by SANKET DAWARE
                      Didn't got any call

                      Mobile no. +91 [protected]
                      Nov 22, 2016
                      Updated by SANKET DAWARE
                      Still didn't got any call from you
                      Didn't got any call

                      Mobile no: +91 [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SandeepSahni
                        from Ahmadnagar, Maharashtra
                        Nov 18, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 454775

                        We have ported out our 18 cug numbers, due to weak signal / call drop / connectivity issues, for which we have paid upto date bill in cash rs. 10, 640/- on 16.11.2016 vide receipt no. 1499 at m/s patel enterprises, pithampur, distt. dhar, m. p. (mob: [protected]).

                        But, it seems that patel enterprises has not deposited the cash further in airtel a/c as we are receiving umpteen calls to all our cug numbers since 16/11, even after confirming that we have already shared our port codes with another service provider / operator.

                        Please block our signals so that we can switch to other sim cards.
                        Dec 20, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 18, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 18 November 2016

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Nov 19, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 18 November 2016

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        airtel dth id [protected] cust not intrasted my pakege [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nishant kundu
                          from Bengaluru, Karnataka
                          Nov 18, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560078
                          Website: www.airtel.in/smartbyte-s/page.html

                          I have taken airtel connection, router has been placed three days ago (16th) still i am not able to access wifi. I got one message that bill date will start from 12th, no idea how??. Technician making me fool from three days. I will call them, they will say 15 min, and after that there no will be not reachable.
                          Dsl_id : [protected]_kk
                          And also even i am not able to submit my complaint on airtel customer care portal.
                          And this is the same airtel which is advertising that they have reach everywhere. But they can't even provide service in bangalore.
                          Dec 20, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 18, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 18 November 2016

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Nov 19, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 18 November 2016

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sikhajemu
                            Nov 18, 2016
                            Report
                            Copy

                            Though my sim have already activated 3G i am not getting 3G network my number is [protected] pleas fix this problem within 2days thank you
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vinod pattem
                              from Pune, Maharashtra
                              Nov 18, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 400706
                              Website: [email protected]

                              Hello Team,
                              Yesterday I got a call from a bank that I have taken loan and the contact number provided was airtel no [protected] which was not taken by me. On further investigation in nearby airtel gallery I found out that this number is registered on my name using my documents since 4th Aug 2014. I have no idea how my documents is used as I never gave my documents or ID proof to anyone for any purpose. Currently I am not using any airtel no.
                              I request you to kindly check your records and if you notice any number on my name and address, kindly deactivate as my documents is being misused in fraudulent activities.

                              Regards,
                              Vinod Pattem
                              [protected]/[protected]
                              Dec 29, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 23, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 18 November 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Nov 28, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 18 November 2016.

                              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                              Look forward to hearing from you.

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Enba
                                from Chengalpattu, Tamil Nadu
                                Nov 17, 2016
                                Report
                                Copy

                                Address: Madurai, Tamil Nadu, 625107

                                My balance is Rs.350...but calls didn't go.(i used gio sim for short period in this mobile).msg can send.data enable
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhushan Dobhada
                                  from Solapur, Maharashtra
                                  Nov 17, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Solapur, Maharashtra, 413206

                                  I have lapu sim my no is [protected] i have recharge rs 90 but this is wrong recharge so i have send sms for reversal but i can get reverse balance in my account
                                  detail for wrong rc
                                  wrong no- [protected]
                                  trans id[protected]
                                  amount 90 rs
                                  date 18/10/2016
                                  i have complaint customer care but they can not solved my problem
                                  please check & solved my problem
                                  Dec 19, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 18, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 17 November 2016

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Lokeshru
                                    from Kolkata, West Bengal
                                    Nov 17, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 700089
                                    Website: AIRTEL

                                    Mr sunil mittal going bankrupt and the biggest cheat of the time. Trying to cheat customers with over billing and upgrading the services without the consent of the customers and adjusting their money paid in advance our airtel digital tv id is [protected] we have four connections, on primary connections having id [protected]-1 and three secondary add on connections [protected]-2, 3, 4. On 16/03/2016, we recharged our account with rs. 12996 for mega standard package for one year subscription by consulting customer care. After recharge, we checked our account and validity shows 25/03/2017. But on 26/08/2016, we received a message that our account balance become zero and your tv have been stopped. We were shocked and called customer care and booked complain having docket no. 54561431 and 54587816. But still our tv services didn’t started. Customer care replied that our first primary tv having id [protected]-1 is sd and other three addon secondary connections is [protected]-2, 3, 4 are hd so rs. 250/- per tv additional fees are charged for these three secondary connections. My questions is when i recharged for mega standard package for one year from airtel d2h site by consulting with customer care, how our tv can be hd connections. Later customer care replied that since set top box was upgraded to hd during the first week of february 2016, your tv connections become hd and to convert into sd you have to raise request. But if this is your system and i have not raise any request to change hd into sd, then a) if i recharge for sd, how it is possible that hd connection will remain activated. B) if no request received, then how first primary tv [protected]-1 become sd. C) and i confirmed to customer care while consulting and recharging for one year that sd connections will be there in my all 4 connections. I don’t want hd and the same has been confirmed by customer care. D) how i will know that our tv validity will expire earlier on 26/08/2016 while it is showing that your validity is 25/03/2017. There is something wrong happen from your side. We are having a great loss for running our offices without tv since our office is a stock broking co. So, please look into the matter and resolve it.
                                    Dec 19, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 18, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 17 November 2016

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sathya.vsv
                                      Nov 17, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 600010

                                      Hi,
                                      I was using my airtel mobile ([protected]) number for more than 12 years, as i went to international project work i could not able to use it more than 90 days,

                                      O as a consequence my mobile number has been deactivate. i need the money back that i had on my card.

                                      Airtel is not providing the money and cheating each and every customer like this.
                                      Dec 19, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 18, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 17 November 2016.

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Chansivap
                                        from Delhi, Delhi
                                        Nov 17, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500049

                                        Complaint and the reference number is 74475578.
                                        Airtel confirmed feasibility of landline & broadband connection and collected my money of 5477/- on 6th oct 16. Later 10th oct 16 without my knowledge they have disconnected. I have called customer care to find out the reason they said, there is no feasibility that's the reason connection has been terminated. From then i am following up for my refund. They asked documents twice, sent immediately, and also they confirmed twice refund date and time, but nothing happend from them. Almost 45 days over till they are dragging, and make so many false promises. Please take sever action and do the needful in getting my money refund. I shall submit you payment screen shots, their email confirmations which ever you required.
                                        Dec 26, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 18, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 17 November 2016

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Nov 19, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,
                                        This is with reference to your post dated 17 November 2016
                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                        You can also get in touch with us at [protected]@in.airtel.com
                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Nov 25, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 17 November 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit