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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1467

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S
SrinivasSri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue and Worst Service

Address:560103
Website:www.airtel.in/myaccount

I am having network issue since 8th September 2016, instead of providing solution every time when I had called to customer care they came up with the new Service Request number. Here the issue started:
1. On 8th Sept, I gave a complaint regarding network issue. Not getting proper Internet speed, please resolve it.
2. On 10th again I had called to Customer Care to get the status of the issue. CR couldn't resolve the issue, hence...
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D
dr goel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to receive incoming calls since 8th September

Address:Solan, Himachal Pradesh, 173212

As per your reply from airtel its very outset to say you that now its 26/09/2016 but till now number is not working. problem is not rectified as you said that it will be rectify by 14/09/2016 4:45 PM.

Please let me know why it is taking so much time and till now not rectified. its since 8th September not working problem with outgoing SMS and with incoming calls.

due to delay in rectifying this i am facing finical...
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2
2Neelam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of airtel dth connection

Address:Chennai, Tamil Nadu, 600091

My Airtel customer ID is : [protected]. I had informed the local Airtel DTH connection provider to disconnect the same and collect the Set top box alongwith the Dish antennae. But nobody has come to my premises, so far. I have been trying to reach Airtel for more than a month to disconnect their service. I keep receiving reminder messages (SMS) from Airtel, to renew the service for next 1 year. But I do not want to renew Airtel DTH connection....
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A
airtel victim
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

India's first open 'scam' network!!

I am a victim of airtel fraud. I stay in lane no 7 koregaon park in pune and i have never seen more than a single bar of network since i moved to airtel a few months back. Really missing vodafone.
Forget getting any internet. Forget 4 g, even 2 g doesn't work.
And these agents persuaded me to take an unlimited postpaid pack of 2000 per month with 7 gb data. What's the point if i can't make calls or use the data due to lack of...
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Abdul Latif Sultan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Top-ups not provided

Address:380055

On 25/09/2016 (Order ID:[protected] & on 17/08/2016 (Order ID: [protected]) I recharged my main balance account for 100₹ using "My Airtel" application through its plan under "Exclusive Recharge Offers" & further its extension "Top-Up Recharge" under that category (meant to provide a talktime of 100₹ in the main balance account if recharged with 100₹) .

In both the above cases the amount I got into my main balance account...
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J
Japnam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband - refund not processed

Address:122001
Website:www.airtel.in

Hi Airtel team,

I have paid 1000 Rupees for getting of new broadband connection on 19th December, 2015. After one week, I got message your area is not feasible for broadband connection. I have applied for refund of amount. Till now I have not got any refund even after 50 mails, 100 of calls and registered over 10 times at their online refund portal. After each mail I will get a reply we will be processing your refund in next...
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G
georgegagan
from Kotputli, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voice line connection refund refused.

Address:Faridabad, Haryana, 121010
Website:Airtel

Sir,
I applied for voice line connection to Airtel on June 1, 2016 as I was already the customer of Airtel for broadband connection from 2014.I paid Rs 500 plus 50 extra for the number of my choice. Till date they are not able to provide me with the landline services nor refunding my money along with photographs and proof given to them.I made several complaints & written mails to Airtel customer support / Appellate team that either...
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S
Santu1983
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Value added service, charge without acceptance

Address:500059

Airtel activated "vague weekly" and charged from main balance illegally. Mine is a new sim, just less than a week, i was getting adds pop-ups, i was cleaning those and go on getting these adds and suddenly got a message saying that i was charged for activating the service. I didn't do anything to activate. I am sure you (Airtel and the guys who designed this kinda of technical robing) will pay for what you doing. I just think about millions...
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H
Hradayesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Talk time balance

Address:Ghaziabad, Uttar Pradesh, 201014

I have a prepaid airtel connection no. [protected] from airtel up west circle. after i shifted to ghaziabad i requested to port my same number to airtel delhi which was done by the serevice provider but talk time balance of rs.150.10 which was in airtel up west is not transferred after porting though service provider remains the same. i request you to take up this matter with airtel and help me.
Thanks

Hradayesh varshneya...
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D
Dibyayan Paul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issues from last 1 year

Address:New Delhi, Delhi, 110021

I am using airtel from last 8 years and being a valued customer atleast I should get relavant support from the airtel team of technicians. Everytime I called regarding the network issue they just advised to wait for some time and now it is 1 year I am still waiting for the solutions. I am unable to make calls properly or listen to the person on the other side. This is really frustrating ....
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A
arunkum92
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel dth vijay tv/ktv error

Address:Vellore, Tamil Nadu, 632006
Website:www.airtel.in/digital-tv

For the past five days, two Tamil channels were not working in my home.

To get assistance, I was trying to reach 121. After trying countless number of times, got connected at the 24th time with the executive. I explained my issue and the guy coolly responded that there seems to be an issue with the system and that he won't be able to retrieve my information. Needless to say, he hung the phone too!

I then tried...
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K
kalpeshppp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid conversion not done

Address:Thane, Maharashtra, 421202
Website:Aairtel

Dear Airtel,

I have converted my postpaid No.[protected] to prepaid but after deactivation of my postpaid card when i call from my new prepaid card verification desk told me you details are still not updated into prepaid.
If your procedure is not complited why you deactivate my postpaid no. Now i am not able to recive any call plz update my details fast so i can verify my number and activate it.

I am facing...
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A
Aditya Katyayan
from Pilani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No heed to genuine and helpless request.

Address:Jhunjhunu, Rajasthan, 333031

While taking a data plan my phone got hanged and the same recharge was made twice and I sought remittance. The executive by the name Jagdish (might have heard him wrong. You can check who took the call made by [protected] around 10;30 on 25th September 2016) made me hold long on a chargeable call and then said his supervisor was busy and cut the phone saying he cant repeat the same things and nothing could be done. Is this what Customer "Care"...
+1 photos
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I
Indrajeet Sisodia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet usage/balance deductions

Address:Thane, Maharashtra, 401208

I'm complaining about Airtel's balance deduction policy. Today my acct was deducted by 109₹ and when called up to the Customer care they said it was for the data usage done by me whereas I already have an active data pack with valid timeline and data balance as well. This is not the first time that Airtel has done this and the CC Executives also said there will be no refund made for the same. I've been with Aritel for a long time and to...
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H
Harish1910
from vadlamuru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement sim

Address:Adilabad, Andhra Pradesh, 504296
Website:Airtel.com

Hi Sir/Madam..[protected] I requested to replace my Sim Why Because My Sim Damaged..So I have to Replaced..But she do some mistake to send My Replacement Sim Serial nbr ...afr 2hr my old sim signal has gone nd new sim Signal not Came right now.i got a doubt ill cal to Costmar Care he says your new Sim Serial nbr enter wrong so u would not get signal.

Afr i visit airtel office to Near my home ..agin i wil submit my proofs...she...
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B
Bikash Karn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong dth id recharged

Address:Darbhanga, Bihar, 846003

I have paid Rs 1000 on[protected] at about 09:22 hrs through PAYTM, for recharge of airtel digital TV ID [protected] . But by Mistake i have entered wrong DTH ID [protected].
Please rollback this transaction from [protected] and credit to my DTH ID [protected].

My DTH Id is :- [protected]
My Registered mobile number is :- [protected]
My Registered email id is :- [protected]@gmail.com

DTH location...
+1 photos
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G
gdipak019
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel charges+taxes

Address:Mumbai City, Maharashtra, 400706
Website:airtel

I am a postpaid user [protected] my plan is of Rs.199 this month i got a bill of Rs.4191 wtf . Do i look fool to you? I am not gonna pay it. They told me that i have done smartbuy pacakage+15%taxes waao i dont know why you take taxes on such a thing . Airtel company can open a tax collecting center and they can collect according to their requirement i think so. Please i suggest everyone dont buy any airtel sim .i think better i have bougt...
+1 photos
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கண்மணி ராஜா
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure of bill payment but money taken from account

Address:625006
Website:billdesk

I had tried to Pay my Airtel Broadband Bills of Rs.2595.74 through BillDesk Payment.It said that your transcation failed due to some errors but amount debited from my account instantly. It also said that Amount transactioned would be refunded within 5 working days excluding Sundays.I have been waiting for 6 days still my amount has not been refunded.Then, my neighbour paid those bills for me.
My Transaction ID: BILLDSK-GCNB[protected]-BILLDSKbr...
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S
Sivasankar DM
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment using 3rd party services

Address:Gurgaon, Haryana, 122002
Website:Airtel.in

I have been airtel customer for over 10 years . I have been using serval services from aitel.
As I moved into my current house in gurgaon, I bought the broadband service since the beginning of last year.
I have been paying bills on time and the connection was not so bad .
The nature of my job demands a lot of travel. Some times short trip and sometimes long trips ( more than a month )
. I have been paying the...
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M
mayur.bachhav
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH services complaint no. 55275353

Address:400064

I have log complaint for my DTH, on 22nd Sept 16 & i have received called from airtel from Mobile No.:[protected] on 23rd Sept 16. They have confirm that there technician will visit my place on 24th Sept 16 but still now no visited at my place. I m tring to contact on above no it is switch off so i have send email to mumbai nodal office on dthnodal.[protected]@airtel.com but no respone from them.
Please note from airtel auto generated msg...
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