Airtel Complaints & Reviews

I have applied for new broadband connection through airtail agent mr. tarbez ali whose mobile number is ([protected]). the attached form was as a receipt towards the payment given by the agent. from last 4-5 days mr. ali is neither responding my phone calls nor i have got the connection. saturday he has provided me a number and told me that the connection will be done on sunday before 2 pm. when called the number [protected] (mr. ashis singh) he said your filled form is wrong but i will try my level best to given connection but nobody turned. i here with request to look in to the matter and why i have not been provided the connection from last 15 days. airtail broad band is a chitter company and their sales persons are useless. they don't know how to talk to customer

I have been trying to contact with airtel since last 3 days, always it is saying "ongoing system upgrade is going on". I hope they shutdown all communications with customer care just because of jio :). Other wise i have called 2 weeks back customer care for offers instead of porting to jio. They said i will get sms in one week regarding voice offers / any but no response yet.

Worst and saddest customer service by airtel team. On 16th sept, i opted the porting my number, but very next moment retention team executive call me and giving me a fare package and ask me to stop porting process. On that moment i was carrying myplan 499 but your executive give me legacy 399 plan with 50 rs discount on rental as wel as extra 500 minutes of local/std and 1gb 4g/3g data. I agree with that.

On 23rd of sept i have submitted all required document to nearest relationship center for activating new plan. On 27th retention team activated my plan. For this i have called[protected], [protected] nos.

From the morning of 29th sept i am not able access any 4g/3g/2g data on my number. Come back home in evening i checked from my airtel app, that the plan is reverted back to 149.

This is a act of fraud. Retention team cheated me with such petty offer. So cheap way to retain customer.

Dear sir/madam,
I have applied for airtel broadband connection more than one month back and i have paid 1000/- as a activation fee and its reversed but i did not received the amount till the date,
Just providing you my account details and please transfer the amount on below account no.

Account holder’s name – imran khan
Hdfc accounbt no. [protected]
Ifsc : hdfc0000657 (Attached cheque copy)

Details of airtel:-

Airtel broadband form no. Fh4697930
Cash receipt no. [protected]
Airtel account no. [protected]
Ticket no. Aor25b438

Please resolve the proble immediately

Dear Sir,
last month bill amount paid by online on before due date.but this moth they are showing previous bill amount not paid that's why they are added the last month bill amount including this moth bill.i have the proof of payment receipt copy & i have shown the payment receipt copy to them. they don't want agree with me. plz sir help as soon as possible.my email id is [protected]@gmail.com.my contact no.[protected].

I have given my request to migrate my prepaid number [protected] to postpaid but till now i have not received any update. It was given 27th september.
Please look on it and tell me how long will it take till now? I have sent email to your desk but no reply is received till now. Tell me whether it will be resolved or not. I was said that it will take only 24 hours.

Hi. Yesterday i swapped my sim as i wanted nano sim and was having normal one. At gallery i was told that my new sim will be activated in 10-15 minutes and the old one will show no network. It didnt happen. Thn they told me to wait for 2 hours. I asked why and they had no answer for that. After 3 hours i called customer care and they told me to follow the same process again. This time in 5 minutes my network went away in old sim. I thought the new will start soon. Now its more thn 15 hours and new sim is still not working. This is really frustrating as i m without my cell phone working due to this. It would have been better if gallery keeps a cutter to cut the normal sim to nano sim. My number is [protected] which is not working at all now.

Bhai gao me ek bhi tower nhi hai yaar koi yaha bhi lgado tower aisa na kro bahut dikkat ho rahi h gao walo ko...
Mobile tower gao se 5 km. Door h kisi bhi company ka network gao me nhi hai aisa na kro yaar jimeen bhi ham hi de denge apni tower lgao gao me...
Kamse kam 2000 log preshan h hamare gao me network ki wajeh se aisa kya sari company aankh band karke baith gyi jo yaha ek bhi tower ni laga aaj tak..

Dear Sir/Madam,

I have been the loyal airtel customer from past 8 years !!!

Below mentioned the details on my issue which is not resolved from past 6 days and counting.

24th September 2016: Got a message from Airtel that becaus of the address mismatch we are going to disconnect connection, soon after i called up the customer care and confirmaed that just ignore that message(I was in roaming in Goa).
25th September 2016: Airtel No got disconnected, called up customer care more then thrice and confirmed that they will correct it.
26th September 2016: Not corrected even after a day and again called up the customer care twice and they told that it will be corrected within an hour.

27th September 2016: Not corrected after calling customer care 9 times outgoing calls have been activated and there is no incoming call/SMS(Came back to bangalore).

28th September 2016: Not corrected and after calling customer care they told me to get the duplicate sim and i toook the duplicate simm, even in the new sim same issue - i am able to do outgoing calls but incoming calls/SMS is not active. gave complaaint in customer care ()

29thSeptember 2016: still not resolved

Prepaid Mobile no: [protected]

Complaint No:CICPL[protected]

The total loss occurred to me because of this is around 50000 to 100000 and i am ready to file a case and submit necessary document to court and get the justice .

please let me know how to go about this.

Thanks,

It is observed that there is no signal in and around 6-3-189, jainagar colony, new bhoiguda, secunderabad-500080 which is in the heart of city. Please take immediate necessary action as many clients are facing difficulty .several complaints were placed by different people of locality but replies have been received that there is no possibility of improvement. Hence, you are requested to make a good survey in the locality and see that the signals are improved. Due to portabality the residents are going for other service providers but the clients and different people visiting our locality are facing lot of hardship with AIRTEL.

I reside at the national capital of the country (Durga Park, Dabri(Near Sarvodaya Vidyalaya)), still i am not able to get the services of airtel fixedline/broadband connecntion.
I am trying since past 2 months regarding the same issue. They say your area is not feasible. I request you to provide your services in this area. As until and unless you'll not start one connection How would you get more. So expecting an early response from your side.


Regards,
Shrikant Tiwari
[protected]@gmail.com

This number is giving missed call continuously and when call back it is nothing to say. This number is irritating me continuously and calls almost every day. Please help against this number. This is very disturbing number. Every time i went to study or classroom it calls me and try to disturb me. Help me regarding this number. Block this number to calling me again.

Sir I am Musheer Alam from Delhi in Jamia Nagar.Sir i am very eritating few days of Airtel service related issue.I am trying to Airtel customer care number but not connect your sevices provider in Airtel and my area your airtel network problem is very highly.Your are immediately solve my customer care service issue.Please sir solve my this problem and your very very thanks

My Fixed line account number is [protected].

Since May, 2016 I am facing lots of frequent disconnection and slow browsing internet broad band till date. I have raised number of complaint to customercare, nodal and appellate also. The recent reference number provided by them is 73421062. Till date i have not go the appropriate service from airtel. Every time i raise concern, they send technical field person to home to fix the issue. Every time technical person visit my home he said he has tried all his expertise still he is not able to solve it. So he said the problem is with 1 MBPS unlimited broadband plan which I have opted for. As he cannot tell this to airtel management so he is asking me to switch plan. and i do not want to switch plan as I have paid 6 month rental in advance. Now I want complete waiver of all the days on which internet is not working along with appropriate broad band speed as per my plan

I have been complaining to Airtel, regarding bad mobile network through written mails and calls. I see no improvement yet. The calls get disrupted and disconnected abruptly, both sides cannot be heard clearly. Many times I have to look for the network bars in mobile to have a conversation. Inspite of their claim that open network should resolve an issue seems a ???

I have done the mobile recharge for Rs 300 full talktime.After my payment, the transaction got failed.But the amount is not credited to my account. I did not even receive any message saying my amount will be credited back.being a regular customer of airtel, I strongly suggest that this option should be available during failed transaction

When can I expect my amount credited back to my account?

My TXN ID:[protected]

Dear Sir,
Few days back I port with Airtel Postpaid Family plan. i have paid 500 advance. to [protected] this girl executive. now my Airtel New Number still not activated even she is not picking Call tried too much time but.. I am worried she is fraud. My new number for family plan is [protected]; she committed your number will ative in next 4 hours but.. till now nothing active even i am trying to calling her she is not picking my call. 2 times she picked my call and cutted after receiving.
My contact number is [protected]

My airtel mobile no. Is [protected].
Alternate no. [protected]

I have transferred my airtel sim from postpaid to prepaid a week ago. The day before yesterday, my airtel postpaid connection has been terminated, but prepaid sim has not been activated. Since last 48 hrs, the situation remains standstill. Your costumer care and store persons ignoring this matter by saying some technical issue.

I am not the person who can solve your technical issue to activate my number. Your service is completely disgusting and it doesn't seems that you have any care about your costumer.

I am an business employee and due to your silly issue, my sim is out of network from last 48 hrs. It seems that to port to other network will beneficiary for me.

Kindly assist this issue asap and stop harassing your costumer.

Hi sir... I am Agil from coimbatore tamilnadu... [protected] as I lost this number since last year I think... But I denied to block the sim... Because only the sim was lost somewhere in my home I thought... Today I see that number in Whatsapp used by another user name ravathi...so kindly u may block that number or else see weather the sim is genuine... Kindly accept my complaint
Thank you

Sir,
This is sujatha and my broad band number is [protected].
I already paid all my dues. In the month of December 2015, I requested for the change of address. But no one responded properly after we got a connection from an other broad line network.By then I gave a written letter to disconnect my broadband connection in the month of January 2016. I guess someone misplaced my letter and after that till the month of August 2016 they are continuously sending me bill and torturing me in call almost everyday that i need to pay the bill amount more than 6000 rs for till the month of august 2016. After shifting to this new house from jan 2016., No cable connections or modem connections are done. for broadband. Without any connection how would have we used the networks and in what source they can charge me. Kindly consider and please stop those continuous tortures given by the airtel workers.