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Updated: Apr 22, 2026
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S
Srikanth Baddam
from Delhi, Delhi
Sep 27, 2016
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500049

Hi
My number is [protected].
My number is deactivated due to billing amount of 5000.
Yesterday i got call from airtel to my alternative contact number and she told to me if i pay 2000 (She gave 3000 discount) the number will be activate and no need to pay remaining amount. I immediately pay 2000. Today i call back her about sim activation, now she is telling i had to pay remaining amount otherwise
He will not activate my number.
Then why she told like that yesterday.
Oct 30, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Srikanth Govindan
    from Mumbai, Maharashtra
    Sep 27, 2016
    Resolved
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    Resolved

    Address: Coimbatore, Tamil Nadu, 641005
    Website: airtel.in

    3 days ago airtel executive comes and tells me my house is covered for 16 mbps internet speed and that he will check and tell me exactly what will be the internet speed. He gets the photo, signatures on form and 1000 rs installation charges. Today i get an sms that broadband is not feasible. When i ask for refund the same airtel centre says i need to apply for refund in the airtel.in website. But i do not find any such link in the website. Now how do i get the refund. Pathetic service from airtel.
    Oct 30, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2016
    Airtel Customer Care's response     Dear Customer,

    This is with reference to your post, dated 27 September 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Sep 29, 2016
    Airtel Customer Care's response     Dear Customer,

    This is with reference to your post dated 27 September 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      Captain Sam
      from Kalyani, West Bengal
      Sep 27, 2016
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700067
      Website: www.airtel.in

      The Company Bharti Airtel Limited is a true bust*****rd. I hardly get network inside my home. I have been complaining the same [censored] for the last 2 years. Every time they say they will solve the issue. Then suddenly I get sms that it has been resolved. What the crap? Where is the solution? You guys drop our calls and grab all our free minutes in my CUG plan and when we complain customer care, your guys behave like they are king and we are sh**ts. I fall under CUG.
      I request all people in india, Never ever go to airtel. They are blood suckersd who will play with your money. I dont know about other networks but if you ask my opinion, don't go with Airtel Ever. They will crush, suck your hard earned money. They are the biggest scam and thug of the millennium.
      I wish to GOD that Airtel lose all their shares and the management face massive losses and lose everything. They deserve it.
      I will keep saying this until I am satisfied. I have no regret.
      Nsme: Pritam.
      No: [protected]
      Plan: CUG 199
      Nov 16, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2016
      Airtel Customer Care's response       Dear Customer,

      This is with reference to your post dated 27 September 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        L
        logit92
        from Chennai, Tamil Nadu
        Sep 27, 2016
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600097

        For the past one week, vijay tv is not working in my home.

        To get assistance, i was trying to reach customer care. After multiple times, i finally reached the customer care executive.
        I explained my issue and the i was told that the setup needs to be adjusted by a technician and they would charge me 150 rs for the same.
        I asked why do i need to be charged when there is no issue from my end and other channels are working too. They did not care for what i was speaking. Once i say something all they respond is "sir do you want me to send you a technician or not?". I had to accept to this as i had no other option.

        When i then tried searching forums if some other people also face the issue, i could see many people facing the same. Seems its due to some signal frequency change or something which i have no control on.
        I have to shell out 150 rs for this too!

        They said if this issue happens again after 15 days i will have to pay them again and again.

        A modern way of cheating/scamming being executed.

        Complaint reference no: 55391863
        Oct 30, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2016
        Airtel Customer Care's response         Dear Customer,

        This is with reference to your post, dated 27 September 2016.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Sep 29, 2016
        Airtel Customer Care's response         Dear Customer,

        This is with reference to your post dated 27 September 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Amarnath Gupta1986
          from Haridwar, Uttarakhand
          Sep 27, 2016
          Resolved
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          Resolved

          Address: Dehradun, Uttarakhand, 249201

          Sir mere airtel sim no.[protected]h1, number is [protected] job ki kuch salo se me use nahi kar raha tha wo band ho chuka hai. Jabki ye mera kaaphi purana no. Hai. Or sabhi ke paas hai.. Me is no. Ko dubara se active karna chahta hu.. Mere airtel ka dusra no. [protected] hai. Jise me use kar raha hu...

          Please help me... Thank you..

          Amarnath gupta.
          S/o shri shankar gupta
          Wife.. Chandni gupta
          Address chandreshwar nagar, rishikesh-249201, distt. Dehradun (Uttarakhand)
          Oct 30, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Sep 27, 2016
          Updated by Amarnath Gupta1986           Dear Mr. Gupta,

          This is with reference to your post dated 27 September 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd

          Dear mam

          Good evening
          mene Jaise hi http://www.consumercomplaints.in/ me complaint kiye

          uske 5 minute baad mere Mobile No. [protected] pe kisi ka call aya jiska No. hai.[protected] isne apne aapko Airtel office ka representative bataya or mera bank detail bank raha tha.. keh raha tha ki apke account se 10 rs deduction hoga.. or aapka no. 2 hours me start ho jayega...
          Sep 27, 2016
          Updated by Amarnath Gupta1986           Dear mam

          Good evening
          mene Jaise hi http://www.consumercomplaints.in/ me complaint kiye

          uske 5 minute baad mere Mobile No. [protected] pe kisi ka call aya jiska No. hai.[protected] isne apne aapko Airtel office ka representative bataya or mera bank detail bank raha tha.. keh raha tha ki apke account se 10 rs deduction hoga.. or aapka no. 2 hours me start ho jayega...
          Verified Support
          Sep 29, 2016
          Airtel Customer Care's response           Dear Mr. Gupta,

          This is with reference to your post dated 27 September 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          View replies
          Sir,
          I have talked to customer care about this issue but they are not willing to help me..actually the problem is that i am not able to connect to 3g and even though i am doing 3g recharges...they say that 3g is not activated in my sim but they are not able to activate it..help me plz...my number is [protected]
          Reply
          Hi,
          I have wrongly opted new connection instead of recharge my existing connection. Hence requesting you to transfer my amount to my bank.
          Transaction Id[protected]
          Thanks
          charles.c.[protected]@gmail.com
          Reply
          Change My Monthly Rental Pack. Please Provide Me VELUE PRIME Pack RS. 276 Pm. My Costumer id Is [protected]
          Reply
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            M
            Michael A
            from Chennai, Tamil Nadu
            Sep 27, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600117

            Hi, i have applied a new broadband connection on 30/08/2016, after four days they called me and said that no feasible in your area and they will refund the amount, but still no updates am calling daily to the concern person but telling that by eod will give you. I need to go for legal approach? So that they can respond? The receipt number is tnpc864129
            Nov 23, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Sep 18, 2016
            swapanpaul50's response             give me confirmation whether complain is loged or not ??
            Sep 18, 2016
            Ajaya Panda's response             See for better service
            Verified Support
            Sep 28, 2016
            Airtel Customer Care's response             Dear Customer,
            This is with reference to your post dated 27 September 2016.
            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
            You can also get in touch with us at [protected]@in.airtel.com
            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Oct 23, 2016
            Airtel Customer Care's response             Dear Customer,

            This is with reference to your post dated 27 September 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            View replies
            Dear sir my sim card number has changed to or converted to an other Airtel sim car and my no.is [protected] please Sir activate My old Sim an this is the no.of backside of sim card[protected]. H. 1 so sir please activate My sim card
            Thanking you
            Sandeep bisht
            Reply
            I have 4g data offer but still my main balance is deducted.i got recharge with 200 and when I used internet by exist data offer, even my main balance cut to 60rupees. I want my balance as refund and give me clear information of it.
            Reply
            My broadband not working from past week, no response from Airtel
            Reply
            Sir i m using airtel network tamilnadu .yesterday without doing anythng with sim or phone the sim suddenly showd sim acess eror .why this happened ?can this problem be fixed or i have to gomto the airtel outlet? my airtel number is [protected]...i am using tamilnadu sim in westbengal.
            Reply
            You advertise much more about your open network. You need to realize the cause of complaints before giving unnecessary explanations. We get very bad 4g network even worse than 2g.
            Reply
            My e-mail ID is [protected]@gmail.com which was supplied in my form filled up by me at the time of connection. As per your your record it is [protected]@gmail.com (which is not correct) and for that I am not getting
            e-bill & necessary informations. so please make correction.
            Reply
            My airtel sim number [protected] has an problem of not sending and receiving sms
            Reply
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              I
              ishanb
              from Delhi, Delhi
              Sep 27, 2016
              Resolved
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              Resolved

              Address: 560076
              Website: airtel.in

              I was using Airtel broadband services, but due to pathetic connectivity I asked for cancellation of services. Request for cancellation was sent on Jul 25 and got confirmation for connection termination on Aug 3, 2016. I got a bill on Aug 12 and already cleared the bill. Now I Again got a bill on Sept 12, 2016 and when I cross checked, I learned my connection is retained as per my permission. When I asked do you have any proof (mail or call record), they asked me to visit store and pay bill.
              Oct 30, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Sep 29, 2016
              Airtel Customer Care's response               Dear Customer,

              This is with reference to your post dated 27 September 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              View replies
              Airtel offered my no.( [protected] ) 2GB 3G data for Rs.265/- for 28 days on 26/09/16.I have recharged Rs.265/- & get 1GB data instantly then get additional 512MB data instead of 1 GB. I think I have been cheated by Airtel. I want to get additional 512GB data.
              Reply
              Hi sir I need call barring password for my prepaid airtel number
              Reply
              Am using airtel postpaid no. I am not receiving any kind of receipt of payment made for post paid bill.
              I want the bill receipt for reumbersmant purpose. kindly sned details to get the same.
              Reply
              I have received a bill of Rs. 6000 plus for my land line no [protected] in the name of Ramalinga Reddy K V
              Past 4 months my phone is dead please change the plan to a basic plan by waving of existing charges
              Regards
              Ramalinga Reddy K V
              Ph- [protected]
              Reply
              As i'm using Airtel Sim Card [protected] from last 2 months i'm not getting the signal inside my Home so please do clear my issue My address is #18, chruch street, camp, Belgaum 59001, I request you to kindly resole my issue at the earliest, my alternate contact no is [protected].

              Thanks with regards
              Sheetal S Jawalkar
              Reply
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                J
                Jatin@26
                from Delhi, Delhi
                Sep 27, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110027
                Website: www.airtel.in

                Sir,

                I got a call on friday with this number :[protected], from airtel billing and collecting department.

                By miss. Manisha, her interaction id is : [protected].

                She committed that, if you pay rs 500/- than, airtel (She) will way off the remaining amount.

                I paid the same amount, on her trust.
                But airtel (She) cheated me.

                So i request to airtel to audit her conversation with me regarding this no : [protected], and if the statement is true which i am telling you, than way off my all remaining amount and give relief to me as soon as possible.

                And let me know what actions airtel took.

                Thanking you.
                Yours faithfully

                Akhilesh kumar
                Nov 1, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Sep 21, 2016
                vishal&co's response                 my lanline no [protected] is not working 2days please repairs my lanline all work is pending
                Verified Support
                Oct 01, 2016
                Airtel Customer Care's response                 Dear Mr. Kumar,

                This is with reference to your post dated 27 September 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                View replies
                Stop these services fast
                Nothing is happening by sending stop to 155223..., ...mmmm.mm...
                ...
                ..

                ...
                ...
                ...help fast!
                Reply
                My landline no [protected] is not working 2days please repars my repair landline urjent all work is pending my cont.no [protected] my shope is provision store
                Reply
                It's a poor service from Airtel.Engineer does not attend the problem on time.Sometime it had been delayed more than 1days without attending the problem.Customer care personnel does not know the etiquette.
                Reply
                My airtel no.[protected] did'nt send or recieve any message
                Please send me whats the problem at the email [protected]@gmail.com
                Reply
                I have purchased airtel Top-Up Recharge of Rs. 50- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.
                Serial no -[protected]
                Recharge pin-30890****94986
                My number is-[protected]
                Reply
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                  B
                  Bikash Karn
                  Sep 27, 2016
                  Resolved
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                  Resolved

                  Address: Darbhanga, Bihar, 846003

                  I have paid rs 1000 on[protected] at about 09:22 hrs through paytm, for recharge of airtel digital tv id [protected]. But by mistake i have entered wrong dth id [protected].
                  Finally i have again recharge my dth through my credit card from airtel portal.
                  Please also find recharge receipt.
                  Please rollback this transaction from [protected] and credit to my dth id [protected].

                  My dth id is :- [protected]
                  My registered mobile number is :- [protected]
                  My registered email id is :- [protected]@gmail.com

                  Dth location is :- allalpatti, darbhanga, bihar - 846003.

                  Please do a needful help.
                  Oct 28, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Sep 22, 2016
                  ajay dansena's response                   Airtel — Jackpot offer

                  1 Review
                  Aj ajay dansena on Sep 22, 2016 Mark as Resolved
                  Phone/Mobile Number: [protected]

                  Mene jackpot offer jisme night 5gb data milta hai...usk term and condition k mutabik kia...par 1.5 gb /5 gb mile hain...
                  1 gb data aur milne the...500 mb 200rs add krne k wallet me aur 500 mb 100rs dusre acoount me transfer krne ke...
                  Verified Support
                  Sep 27, 2016
                  Airtel Customer Care's response                   Dear Customer,

                  This is with reference to your post dated 27 September 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  View replies
                  Mene jackpot offer jisme night 5gb data milta hai...usk term and condition k mutabik kia...par 1.5 gb /5 gb mile hain...
                  1 gb data aur milne the...500 mb 200rs add krne k wallet me aur 500 mb 100rs dusre acoount me transfer krne ke...

                  [protected]
                  ajay dansena
                  mp cg
                  Reply
                  Regular problem phone disturb custemer care is very poor satisfactin senior ective is alwas busy 20 to 25 minutes call waiting
                  Reply
                  I had been trying to get an answer from Airtel whether they can provide me with the specific dongle which is supported by my D-link router. The dongle they provided is not supported.

                  Apparently, nobody in Airtel knows the answer. They are just passing me from one corner to the other.

                  Parag Bondre
                  [protected]
                  Reply
                  I don't want this connection(boardbank) please disconnected the service I request to you. I don't know about their terms & condition .
                  And i don't about payments .
                  I realised that is a free service .
                  It's my foul I know but please disconnected the service I request to you.
                  Reply
                  Please reactivate my airtel no [protected].. And sim no[protected].
                  Thanks
                  Mouli
                  Reply
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                    S
                    Sagar Tandon
                    from Gurgaon, Haryana
                    Sep 27, 2016
                    Resolved
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                    Resolved

                    Not able to change postpaid plan

                    Website: airtel.in

                    I want to change my airtel postpaid plan, i am being overly charged because of my plan.

                    I am trying to change it for last few months, but it won't allow me, whenever i try to change my plan, it shows me - you are not allowed to change the plan.

                    I want 799 cug plan (35 packs) with following modifications:
                    Inline image 3
                    15 packs of 3g/4g data
                    12 packs of local calls
                    7 packs of std...
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                    Priyanshu Naithani
                    from Noida, Uttar Pradesh
                    Sep 27, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Ok so finally the fact is that airtel discontinued their iptv services.
                    And in return as they said they are giving us free of cost "upgradation" to airtel dth services which includes many decent features.
                    All sounds good but, being an airtel coustomer for last 12 years and also being a subscriber to airtel's iptv since 2009 I feel that shifting to digital tv services from iptv services is not an "upgradation" rather it should be termed as "degradation" because, 7 days of tstv( i.e time-shift television) which is one of the best features, I have ever came across in any television viewing technology, was the usp of airtel iptv and is not present in airtel digital tv and believe me there is no other offer or feature that can make up to this "tstv" feature.
                    From my side the bottom line is that I was a proud coustomer but today, I dont have any thing to be proud-of in my so called broadband combo pack.
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      bpsarathy
                      Sep 26, 2016
                      Resolved
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                      Resolved

                      Address: 560037

                      Hi,

                      Im using airtel dth for 2 years. My airtel dth number is [protected].

                      From june 2016 there was several instance that some channels or other giving no signal error.

                      This issue is repeating often now. Now channels 502 and 501 are throwing this error in the evening. Morning it is working fine.

                      Each time they are requesting to pay rupees 150 for service engineer visit.
                      Service engineers are not worried to fix the issue and they are only worried about the rupees 150 charge.

                      It is really frustrating the way airtel customer service and service support is working.

                      If this issue is repeating again i'm planning to say good bye to this airtel dth connection.

                      Please fix this issue at the earliest.

                      Thank you!
                      Boopalaparthasarathy
                      Oct 29, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 28, 2016
                      Airtel Customer Care's response                       Dear Customer,

                      This is with reference to your post dated 26 September 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        sreeram muthuraman
                        from Bengaluru, Karnataka
                        Sep 26, 2016
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                        Address: Bangalore, Karnataka, 560037
                        Website: www.airtel.in

                        Took airtel connection just a week before.The connection is not working completely from saturday.
                        They informed technician will visit house on sunday, wasted whole day waiting for the technician.When called they told monday technician will come. Monday also he didnt turn up. Till now no person has contacted back for the resolution.

                        1.If airtel people are taking money for connection, they should provide.
                        2. If the technician cant come, they should inform the same.
                        3. They should not provide connectionif they cannot provide service.
                        Till now issue is not resolved i havent got a call.back.
                        Alliance Broadband customer support has been notified about the posted complaint.
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                          M
                          mirza waseem
                          from Delhi, Delhi
                          Sep 26, 2016
                          Resolved
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                          Resolved

                          Address: 190023

                          Sir/mam
                          I am very disappointed to say that i had opted for conversion of my prepaid to postpaid for the number [protected] on september 3 3016. I have paid rs 1300 for the same but it was never converted i had received call from airtel they told me to 59059. But when i called it says call 121. The airtel is taking costumer on a ride i have hoped such a irresponsible approach from such a reputed company.
                          Nov 1, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Sep 26, 2016
                          Updated by mirza waseem                           sir/mam

                          I am very disappointed to say that i had opted for conversion of my prepaid to postpaid for the number [protected] on September 3 3016. i have paid Rs 1300 for the same but it was never converted. i had received call from airtel they told me to call 59059, but when i called it says call 121. The airtel is taking costumer on a ride i never have hoped such a irresponsible approach from such a reputed company.
                          Verified Support
                          Sep 27, 2016
                          Airtel Customer Care's response                           Dear Customer,

                          This is with reference to your post, dated 26 September 2016.

                          We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                          We look forward to receive the required details.

                          Regards,

                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Oct 01, 2016
                          Airtel Customer Care's response                           Dear Customer,

                          This is with reference to your post dated 27 September 2016.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                          Regards
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mohd Hafizur Rahman
                            from Dhanbad, Jharkhand
                            Sep 26, 2016
                            Resolved
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                            Resolved

                            Address: 795001
                            Website: airtel.in

                            Dear respected,
                            I mohd hafizur rahman own a corporate postpaid connection as [protected]/1/2 those three nos they de-activate the service in connection of non payment of bill.in this case i would like to say that as per the policy they have to send the bill before due date to collect the bill unfortunately they did not send me the bill since last 4months so i was unable to payout their dues due to non receipt of bill. On the other hand they said connection is use for company in the name of akash travel agency now due to service disconnected i lost so many amount because everybody is known that in aviation market fare are dynamic. I have also inform so many times through mails, calls etc but they did not response and connection is still disconnected.
                            So, i request you to look into the matter and take a legal against the said company airtel and recover the losses amount of akash travel agency.
                            For this act of your kindness i shall ever remain and thankful to you

                            Rgds

                            M h r
                            Akash travel agency
                            [protected]/[protected]
                            Oct 30, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2016
                            Airtel Customer Care's response                             Dear Customer,

                            This is with reference to your post dated 26 September 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              sspkumar
                              from Hyderabad, Telangana
                              Sep 26, 2016
                              Resolved
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                              Resolved

                              I m prasanna kumar. Today i used my fb acc. Suddenly there is image to click. I touch that but hot chillies activated on my mobile no. I lost 99 rs. I deactivated it but i didnt return my money. So please refund my money. I m using this no. From 10 years. I had given complaint so many times that not to activate any thing on my no.
                              I[censored] not refund i wil go to mobile portability to others
                              Nov 1, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2016
                              Airtel Customer Care's response                               Dear Customer,

                              This is with reference to your post, dated 26 September 2016.

                              We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                              We look forward to receive the required details.

                              Regards,

                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Oct 01, 2016
                              Airtel Customer Care's response                               Dear Customer,

                              This is with reference to your post dated 26 September 2016.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                M
                                Manoj Bahuleyan
                                from Bengaluru, Karnataka
                                Sep 26, 2016
                                Resolved
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                                Resolved

                                Address: 560048
                                Website: WWW.AIRTEL.COM

                                [protected] is airtel broadband service number. I am getting continuously call from this number, and once picked no response for 2-3 seconds and call get disconnects. This nuisance started one month back. I would like to know who is playing this prank using airtel number??

                                Requesting airtel authorities to give high priority for this complaint

                                manoj
                                [protected]@gmail.com
                                Oct 28, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 27, 2016
                                Airtel Customer Care's response                                 Dear Customer,

                                This is with reference to your post dated 26 September 2016. Please use our call manager service to manage such unsolicited calls.

                                Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                                You may also report this to law enforcement authorities.

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                View replies
                                [protected] I have to get calls from this no. but no one speaks.. and if I call back no. is switched off
                                Reply
                                I have the same problem now
                                Reply
                                FROM [protected] I get calls from this no. but no one speaks.. and if I call back no. it is switched off
                                daily 5 to 6 times this nuisense happens...
                                Reply
                                Rajagopalan Subramanian's reply, Sep 30, 2017
                                still the problem is continuing...no action to stop this nuisense..
                                Somebody is calling from [protected] and not speaking, some times, i only have beeps. it all started after i called for broadline connection at my office. feeling irritated.
                                Reply
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                                  Y
                                  Yogesh Bhitalwal
                                  Sep 26, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 121004
                                  Website: www.airtel.in

                                  I have postpaid number of airtel. I switched from 2g to 4g plan in month of august 2016 but when the bill came airtel levied internet charges of 2g as well as 4g plan. I contacted airtel and a person also called me up to rectify the problem. I gave him all the details. But after that day nobody called up to rectify the complaint. Now in september monnth i ported my number to idea but i got 1 more message from airtel saying that this month due is 545.48 and last month due is 1497.38. Please resolve my complaint.
                                  Oct 31, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2016
                                  Airtel Customer Care's response                                   Dear Mr. Bhitalwal,

                                  This is with reference to your post, dated 26 September 2016.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Sep 30, 2016
                                  Airtel Customer Care's response                                   Dear Mr. Bhitalwal,

                                  This is with reference to your post dated 26 September 2016.

                                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                  Look forward to hearing from you.

                                  Regards
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Avaneesh Gupta
                                    from Delhi, Delhi
                                    Sep 26, 2016
                                    Resolved
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                                    Resolved

                                    Dear Team,
                                    I inform you that I am working icici bank kapurthala lucknow and I have Airtel postpaid Sim but in my branch I am not getting proper network and I unable to talk my customer. I complaied before 8 days by Customer care but they do not solve my problem. my complain no. is that[protected]so I request you please take it serious basis and solve my network issue problem shortly.

                                    Regds,
                                    Avaneesh Gupta
                                    Con- [protected]
                                    Add- Aarohi block-2 Commercial Complex Kapoorthala Lucknow 226020 up
                                    Nov 20, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Sep 26, 2016
                                    Updated by Avaneesh Gupta                                     My Complain No[protected]
                                    Verified Support
                                    Sep 30, 2016
                                    Airtel Customer Care's response                                     Dear Mr. Gupta,

                                    This is with reference to your post dated 26 September 2016.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Oct 20, 2016
                                    Airtel Customer Care's response                                     Dear Mr. Gupta,

                                    This is with reference to your post dated 26 September 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      P
                                      prakash dadlani
                                      from Lucknow, Uttar Pradesh
                                      Sep 26, 2016
                                      Resolved
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                                      Resolved

                                      Address: Sirohi, Rajasthan, 307510

                                      I am using this sim No-[protected] by name gyan raman charitable trust i had not used this sim for one month so airtel had DE active my no and allotted to other person we are corporate user of airtel we had 40 sim allotted by air tel. but now again thay had issued my no to other person from the mistake of airtel office aburoad there in no network on sim but thay r telling u had not activated th no so we had issued the no to other person

                                      please its request to allot my no again by name gyan raman cheritable trust

                                      thanks regards

                                      prakash dadlani
                                      [protected]
                                      Oct 31, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2016
                                      Airtel Customer Care's response                                       Dear Mr. Dadlani,

                                      This is with reference to your post, dated 26 September 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Sep 30, 2016
                                      Airtel Customer Care's response                                       Dear Mr. Dadlani,

                                      This is with reference to your post dated 26 September 2016.

                                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                      Look forward to hearing from you.

                                      Regards
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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