Airtel Complaints & Reviews

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from 4th Dec..so that all money(29265.50INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. Am also submitted all documents from 6th Dec and a Msg received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account is not unfreeze...

Hello Sir,

I am in trouble that my Airtel Payment bank account is freezed from 4th Dec..so that all money(29265.50INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. Am also submitted all documents from 6th Dec and a Msg received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account is not unfreeze yet.. Kindly help me.

When i contacted Airtel customer care they are saying Kindly wait for 48 hours everytime.. As per Rules my bank should be unfreezed with in 2 working days after submitting valid documents so why airtel payment bank is harassing me??..

My Airtel Payment bank A/c- [protected]

My name:- Subhransu Sekhar Panda..

Hi All,
This is regarding the Airtel black broadband complaint.
A sales executive have visited home & take new connection for me as I already have a Airtel DTH they said there is no charges for one month trail period, if you're not satisfied then you can cancel the DTH.
Within two days I got a problem I have raised a SR to resolve the issue but after four days still issue not resolved.
So I have asked customer care to cancel it as there is a issue for long while, as per customer care they're providing comments as I have to pay for 1 month charge + GST..
It's not at all acceptable on below two cases.
1- For usage of 2 days they're asking one month charge..
2 - Commitments providing by the sales team is completely different while connecting with customer support.

Please take action against it..

Consumers PLEASE AWARE of this frad

International calls and customer service number are not connected

For the Four two weeks my number [protected] on Airtel has not received any outgoing or incoming calls. I call Airtel customer but not connected

My Airtel prepaid mobile service stopped working from past 1 days. Tried using a different phone but never worked. The Tower on phone shows deactivated cross.

This is my primary number and i leaving in QATAR DOHA. I did called to Airtel customer care, but not received any solution. In fact it was informed that my number is active and there is no issue.

Request you to look into this issue and resolve.
My Airtel prepaid number is +91 [protected]
Mail: [protected]@gmail.com

Dear sir/ madam,

I am a user of airtel postpaid connection ([protected]). Currently i am staying in netherlands (Europe). Since i am in need of airtel number here in europe, i received few calls here as incoming roaming. Based on this i have been charged with (₹2305.00) which i agree. Also i have activated my international roaming pack for next 3 months which i have recharged at ₹5999. However airtel has added my internet usage charge of ₹649 for 6 days (21nov, 22 nov, 23 nov, 29 nov, 30 nov, 1 nov) which i do not agree as i have a single smartphone which has dual sim and has a local netherland number (Lebara +[protected] and data is enabled in this. Also due to lockdown i am fully at home where i also have 24*7 wifi. So in ideal case my data should be consumed from my wifi and in case of my mobile data it should go from my quota of netherland data pack. So the possibility of 649 inr *6 = 3891 is not possible.

I am attaching the copy of my email where total amount of 13, 921 inr is charged of which i do not agree with 3891 inr and as per the usage[protected] = 10030 inr is the legit charge.

I had purchased FASTAG from Airtel Payments Bank with TAG ID 34161FA820328AA205044AE0. Due to a damage caused to the windshield of my vehicle (KA03MP8738), the FASTAG which I had affixed in my old windshield had to be removed.
But the removed FASTAG is not clear to read in tolls due to damage while removing.
Hence i had requested the Company to re-issue the FASTAG for my existing I'd and link the same to my vehicle since December 2020. But the Company is still unable to resolve the issue.

I've been writing to them through mail since then, for re activation or remove of blacklist on my vehicle, so that I have avail fresh FASTAG atleast from different Company, which the Airtel Payments Bank is not able to resolve the issue even after 12 months.

Kindly arrange to resolve the issue.

Regards,
Mahendran G
[protected]

Hi,
I am residing in UAE and i am unbale to use my airtel sim with [protected] number from last few days facing network issues.
I have been trying to change the sim slot but shows invalid sim.
Messages also were continued even after no network but last week this also has stopped now.
Seeking your help and kind support in this.
Please contact [protected].
Regards
Harsha

The sim is not activated after replacement, the network is not coming, the show is showing pending, please activate the sim

I am Vinay facing an issue with airtel SIM card. Since morning My airtel SIM reads “No Service”. I have checked my SIM card with other handsets but still facing the issue. Being in Qatar am not able to reach any airtel store and all the prepaid customer care numbers showing in airtel official website are unserviceable and not reachable.

Note: I am properly maintaining all the International roaming and validity packs for incoming calls and SMS.

Please consider this incident as high priority and resolve the issue asap.
This incident is impacting my business.

Airtel Mobile Number: +91 [protected]
Subscriber Name: vinay kumar
Date of Incident: 11 Dec 2021.

Hlw sir,
I made a payment on 19th November of Rs 600 to amazon through my airtel payment bank. As i return the product they initiated the refund amount(rs 600) on 3rd December to my airtel payment bank. And they also gave bank reference number of this refund. But sir it already 6 working day passed still it not reflected on my airtel payment bank account. Many times i called airtel customer care help line but sir they did not help....

I have tried recharge my Airtel number with Rs.839 pack, the recharge is unsuccessful, amount debited from my account but not yet refunded.

Had enabled international roaming for uae with the amount of rs. 3998 for two times. Airtel offered 500 min incoming /500 min outgoing call and 5 gb data. But in uae i am unable to utilize the outgoing calls as the call get dropped within 20 sec.

Also they not provided the balance minutes check option either by ussd or through internet. So unable to find how many incoming minutes i utilized during my trip. So unable to utilize the full incoming calls also.

I raised the complaint for the above but there is no resolution till date

I am totally dissatisfied with the service provided by airtel during international roaming.

My Mobile number is [protected]. My out going sms is barred. Called customer care couple of time but it was of no use. i have re-entered correct sms center number [protected]. but still my problem has not been resolved.

Please do something to get my sms outgoing activated.

Form tody morning i cant send messages to anyone my outgoing messages are blocked i try to talk to customer service but nothing happened. Because of this problem i can't even make online payments so please fix this problem as soon as possible this is so important for me i hope you will fix my problem thank you

Hi Team,

I’m currently in the UAE and I’m unable to use my sim here from the past few days.
It shows as invalid sim.
Kindly help resolve the issue.
For any additional details, kindly do not hesitate to reach out to me over email:
[protected]@gmail.com

Best Regards,
Sweeny

Even though I have sim activated, International roaming activated. Sim shows zero network .there is no way to call customer care and app us just waste of Time Faq and automated response.

I have wasted 5, 000 Rs already on this international roaming .

Made payment of 2828 for Xstream Fiber connection on 24th NOV 2021. Till date, the installation is yet to be done. On enquiring, i came to know that the FAT box isn't live & had no power. Its been 18 days.

I am not able to connect mobile internet to laptop it is giving me 404 error. How to fix this?