Airtel Complaints & Reviews

Hi airtel team

I would like to inform you that day by day your network is becoming worst in every area. we are facing lots of signal problem in my native village. my native village is situated in gaya district bihar. village name is samsara and situated at (25°02'36.5"n 84°54'38.9"e). two year before when airtel tower was in very less number then we are getting proper signal and today there is two towers is available nearby 2 km away then we are getting worst signal.

From last one week problem is became to worst. so kindly try to resolve the network problem as soon as. there is so many consumer is effected due to the problem. one of contact number is [protected].

Thanks
Avinash
[protected]

I have been following up with Airtel since many years regarding poor quality of network in LIC colony behind Arya Vidya mandir. I have many a times raised complaints and everytime i have just recieved assurances about tower upgrades.
The Open network Policy of Airtel is just a marketing gimmick and we can clearly see the number of towers on Santacruz linking road is just one catering to big area. The most common reply i ahve been hearign is towers are in planning and will get installed in 3 to 6 months time.
Our social as well as business contacts suffer due to network issue and I cannot bear to lose anyomre
I am having three numbers o f Airtel since last several years and needless to say i will have to port out to some other service provider which can guarantee the better network. I have already sent port request for one of my numbers.

[protected]@airtel.com,
Sir,
My Airtel Digital Tv : [protected]-001 / Registered Mobile No. [protected].

I have like to change my regular ₹ 99/- plan addition telugu regional top up into 6 months south max telugu package. In this I have requested to Customer care my monthly rental pan to 6months package. As per direction of customer care executive I have recharged my dth balance for ₹ 1158/- details as follows:

Date Amount Transaction Type Payment mode Transaction ID
04/09/2016 Rs.1158.00 Payment Self Care Payment - Net Banking [protected]

But you customer care executive activated south max tamil instead of south max telugu. On[protected] I have watch all the Telugu channels, but on[protected] I have unable to watch telugu Gemini Channels i.e. Gemini, Gemini Movies, Gemini Comedy, Gemini News like. In this reason I have registered complaint through customer care on[protected] between 9.30 am to 10.30 am. He give assurance to arrange call back facility and also rectify the problem, by mistake your plan active actives south max – tamil instead of south max telugu, and also the customer care executive updated my other mobile also i.e. [protected] but so far not rectified my problem. I am very uncomfortable with these practices. Many more times I have callback to customer care. Now the executive says we are unable to change package with-out additional recharge amount. How can I responsible for your executive mistake for activated south max tamil instead of south max telugu. So please take necessary action to rectify the problem.
Thanking you,

Dear Sir/Madam my.name Amarjit Singh DISTT-MOGA pin code 142039, can I give my airtel mobile no calling .details my airtel mobile no [protected] .plz send me 2 Feb 2016 to 12 June 2016 call details .plz send me outgoing & incoming calls details.now my this mobile no. is port to bsnl company.can you help me plz . Plz early send me calls details . I will be wait your answer

I ported my prepaid number to Airtel Postpaid 4 months ago, In my area I have faced non stop network issues..
- I am always out of coverage for people calling me when m @ my home.
- Although I have 3G plan but at home it does only shows E that is for Edge.
no speed at all, I cant also use the internet service.
- You(Airtel) described yourselves as open network is very shameful and also fraud.
- have also complained this network issues but was of no use. Still I face the same issues.
- You(Airtel) have misleading advertisements with all false promises.

* I have always felt free to call customer care and complined but nothing help.

A unhappy Airtel customer :)

Myself Sairam. I am customer of Airtel Broadband.

I have taken 8 mbps plan with free land line, but i did not receive land line.

My Connection established 3 weeks back. If i called to sales person they did not respond, i called several times.

Even i told him i will give complaint on the above problem, but did not care about my problem. Then i gave complaint to Airtel, then want proof. I have submitted the proof to Airtel also.I did not expect this much of poor service provided by Airtel. This is worst service, i did not seen any where.

I called and mailed to Airtel, but no response from their side.

The following is my account details.

Name: J.SAIRAM
My Account Number: [protected]
Complaint ID: 73239000

With Regards,
Sairam.J

Airtel correspondent is saying my 3G balance cannot be carry forwarded. but my 3G data balance was been carry forwarded for past 3 years, suddenly they are saying its stopped and therefore you are not applicable . i had a lot of 3Gdata balance in my account, all off sudden zero .
last month i had 3G data in my account even though they charged it to the main account all off sudden and within seconds my 167 rupees was absorbed, and they are saying your 3G data balance was low so we did so.
its a easy way of cheating people to their whims and fancies they like, they change plans the way they like, they do what ever they want, please help me out...
Airtel mobile no [protected]

I am tired of this network. The company charges high rates but does not know hoe to assist its customers. There is no single customer care number which helps us to contact with the representative. The network keeps on going. When there is a data pack on, the network bar rarely seems to be seen. Instead of helping us the network is creating lot of trouble. The company doesn't even help us to contact to representatives.

Dear Sir
My sim no is [protected] is a prepaid sim with lifetime validity which am using for years as recently since months am on roaming(Gulf) so was unable to use it i guess last 3months back i used. Today when i inserted it it displays Emergency calls only and on calling the same number it says out of reach. Hereby request you to reactivate the sim and provide me with the procedure for doing the same as i called to the cutomer care they said not possible. Please look into the matter considering the long standing customer of Airtel.
i have registered my mobile number to all my bank, LIC and all transaction based on this mobile number.
kindly give a solution or suggestion to activate my mobile number and kindly do the needful...

Regards,
Mohamedaris.M
Alternate Number-[protected](My sister having)
Email id: arisaris.[protected]@gmail.com

Airtel has updated my name wrongly in airtel account even though i have gaiven correct details. when asked, the customer care took complaint and asked me tp provide necessary documents which i did and said it will take 3days to solve it. After 20days also no response.i called them again and they said 3days more is needed.i called them after 5days they are still telling we need one more day. during this time they are putting me on hold for 20 to 30minutes just to give small detail also. i am calling them everyday from 1week they beg me for more time and if i shout they are putting me on hold for 20 to 25minutes everyday. they are not at all servicing the customers. all of managers spoke to me saying its been escalated to highest level and it wil get done. but when i call all they do is put me on hold for 30mins and tel me they need more time.i want to sue them till the end

Sir i have paid rs. 138.00 as on on 22/09/2016 for my mobile no, [protected] but not fount talktime in my mobile
i have paid through paytm.Com ad my transation no. [protected] and dc transation no. [protected].
So please you are requested that take action .
pkease send my talktime as per your plan so i can use your plan for long time as we can connect.

Sir, i have a big plot which is suitable for installaton of tower location at Post Margtamhane, Tal Chiplun Dist Ratnagiri, Maharashtra 415702. in my location no network of specially Airtel. so, I am intrested for given this plot and other facility for installation of tower for any telecom company or such type company my cont. no [protected], [protected]

Hi,
On 15th September 2016 I applied for a new broadband connection, paid 1000 rs as installment charge filled application form to a person named Anand (no: [protected]) who was wearing airtel tag.The above mentioned person is not attending to any of my calls from then, on contacting customer care they informed that though account is created, doesn't show payment of 1000rs.This whole thing is delaying the process of new connection.I have the bill with me in which serial number appear as TBLR7156400.I expect you to do the needful

My Airtel Broad band connection number is [protected]. Every month we make payment for this connection on time however today when I have called up to Airtel customer care to register complain as my broad band connection is not working at all since past 3 days, according to them they are unable to identify any details in system using this number. How strange!! Few months before as well when I have registered complain for the same issue they have not responded me and after my multiple follow up they have send technician at my home almost after 8-10 days from day of registered complain. Today the worse thing I faced is Airtel customer care executive disconnected my call while talking as i was trying to register complain and blocked my number. Is this how the world's biggest open network (company demands but actually it is worst) going to provide service?? The number Airtel has provided us and through which every time I am registering complain suddenly they are unable to find that and disconnected my call. If they are not ready to take my complain then the company should know if they are going to send us any bill we will not make payment as I am not getting my service so there is no question of making payment. Airtel customer care service is the worst service provider (extremely bad) I have ever experienced.

Subject: Complaint on airtel regarding [protected] & [protected]
Dear Sir/Mam,

Name:Snehashish S
Prepaid numbers:[protected] & [protected]

I'm currently on roaming.
I'm able to get messages & use mobile data but not receiving calls & unable to call.

Airtel has blocked incoming & outgoing without any reason.

Incoming & outgoing for both my numbers are blocked by airtel.

Kindly, unblock it immediately & also look into it as this emergency

Note:Tried inserting sim cards on other hanset & also switch network to manual.issue still persists

Lot of members are worried that they can't reach me & neither I can.

Please resolve it immidiately

For the number [protected]

Today I sent a email to your desk to reactivate my number if I was given either 2.5 GB DATA or if you ca change my all freebies to 3G DATA along with my existing 1GB. Your agent called me and confirm me that it is possible to change all your freebies along with existing DATA 1GB. But after activation she informed me that it is not possible.
What is this ? Is it right behavior ? We want to continue with you but if you make us fool like this way how it is possible ?I have sent email to airtel.[protected]@airtel.com but no reply from them.

I have requested for port my No. [protected] from UP to Delhi . At alakhnanada airtel store I had given all my documents and requsted for port my No. And on 01.09.16 I have provided porting code to them but my No. Is not started on 17.09.16 again I visited the same store and they have taken my alternate contact No. saying that they will call me and my No. Will be activated but till now it has not been done and I am very annoyed with this kind of customer service from airtel.

Hi
i m sanyukt samrat
[protected] number phone .
is stolen.
please deactivate it

I have been using airtel iptv since its inception and wish that airtel continues its service. The most important feature that iptv offers is access to recorded programs of 1 week duration and this was the basic reason why we opted for iptv.

Now airtel plans to shut down its services causing unnecessary inconvenience and expenditure on monthly subscription and limited access to recorded channels.

Moreover the Airtel has not complied with their commitment to install airtel digital tv services although I had requested for the same after hearing about the closure of iptv services.

I would like to have the airtel digital services installed if iptv is shutting down else the entire amount deposited at the time of installation of iptv may be refunded.

My airtel number was unable to receive calls from my sisters jio mobile.
Jio was confirmed that airtel not allowing lot of calls when she checked with jio.

When my sister called to my number she getting a voice message like the number is busy and this route busy even though my mobile is free condition so one day we have tested in same place where both the numbers in my home.
we have received same rejections like number is busy and this route busy.

A number(Jio) : [protected]
B number(Airtel) : [protected]

Please support us solve the issue with Airtel.

Regards,
Suresh