Airtel Complaints & Reviews

I Have purchased new postpaid sim in the month of March plan if Rs. 599/- and they have assured me that your bill will never come above this, however till today i have received bill nearly Rs. 1000/- without any details, they provided the details where they charged for some international sms and calls which i never used also the numbers are not in my contact list - SO THIS IS FIRST CHEATING" After that i lodge the complaints multiple time even in FACEBOOK with regards to NETWORK ISSUE however till date NO- ONE BOTHER TO RESOLVE THAT CONCERN- SECOND CHEATING AND FRAUD" i have changed my PHONE AND SIM As they directed to me however still the NETWORK ISSUE IS NOT RESOLVED. FURTHER I AM YET TO RECEIVE CALL WITH REGARDS TO MY COMPLAINT MADE IN FACEBOOK. SUCH A FRAUD COMPANY AND GOVERNMENT SUPPORT THEM. UNBELIEVEABLE.

Where do I start I have no words to express my self that how much cheated and humiliated I feel because o[censored]nresponsive service offered by Airtel and with repetitive complaint no action has been taken so far. Will try to write down all the issues which I have been facing with Airtel

1) My internet usage - According to Airtel I have to pay inr 2000(approx) for my internet usages charges. When I asked them the biffocation they told me that inr 200(approx) is the monthly rental and inr 1800(approx) are the internet charges. But I have been asking Airtel for the past two months that when i was under my allotted 1gb data usage why have inr 1800 been added for which they have credited inr 1075. But my question to Airtel company is why should I also pay extra inr 800 when according to your representative i have used only 835 mb data that month which is under my allotted limited. Also I have been facing my billing issues with Airtel for a long time for which Airtel was providing me a internet consumption message. So my simple question is why should I pay extra inr 800 and this also make me wonder that weather in my previous bill same thing might have happened and I didn't notice which means there is no transparency in the was Airtel circulate its bill.

2) Last Bill - After the above mentioned issue I decided to discontinue my internet pack from.airtel and asked them to.discontinue all my internet services. So for the last 2 months I have not been using Internet from Airtel and my last month bill was Inr 300 which is acceptable and according to my usage but for this monthy bill is inr 1200 can you also provide me the justification how come my usage have increased 4 times than that of my previous bill.

3) Number disconnect - I have already raised this issue last week to the Airtel representative to which he assured me that till the time the above mentioned issue regarding internet is not resolved your number will not be disconnect by why has been my no disconnected from the last 3-4 days. I have been having so much issues who will compensate me?

Kindly Airtel reply to.this answer as no reply have been received so far when I raised the same issues via email

Respected sir,
I am an Airtel broadband band user in Bangalore, Karnataka. I had taken a new connection from them for Rs.899 + Rs.99(landine) = Rs.998(total) but in the bill the bill they charge me Rs.2200.
I raised the concerned with there customer care but it seems they are not going to resolve my issue. I already raised two complaint with them.
Complaint id :-
Complain no[protected]
Complain no[protected]
Details:-
Account no :-[protected]
landline no- [protected]

When I get a call from Bangladesh, they do not show the number as a Bangladeshi number, they show the number as a local number.I am fetching two problems here.
1. When I receive a call from BD, he or she who call me is charged a lot.Because there is no option in BD to make ISD calls.

2.It is my main problem.When I answered the call, then I get realized that it was not a local number.Then it is my duty to call the number back.But the question is 'how'? I don't have the proper number to call back, I only have the fake local number which was showed in my mobile.

Also Airtel do not send me any message to inform me that my ISD promo is over, for this, before, I was charged about Rs.200.

Don't we have any right?

No network n ban internat services. Plz solve thi problems.. Give me legal action on as possible. Plz solve all network and internet. Poor quality give me airtel.
Thankyou..

No network n ban internat services. Plz solve thi problems.. Give me legal action on as possible. Plz solve all network and internet. Poor quality give me airtel.
Thankyou..

Respected Sir,

My Name is M Avinash Singh S/o M Arjun Singh R/o Hyderabad, Telengana Mobile No: [protected]. I have Recharged with RC109 with Aitel Network on 11th Aug with Transaction id#: 59483378. It was an daily offer on my mobile containing 1GB 2G Data on my number. The Recharge was successful but i'm unable to use the data (Internet) from Day 1. When i contact Airtel Customer care, They gave me many reasons like settings in your phone is not proper and they send me settings instructions and i followed it and found out everything was in place. Than again when i contacted them via mail at [protected]@aitel.com. They said signal in the your area is excellent quality may be your indoor signal is poor. Than i published my complaint on Social media (Facebook) and they told me use another handset may be your current handset is having problem that's why you may be unable to use your data balance.

Thus, They have lot of excuses like this but no solution to my problem. I think they are playing with customers money and time. They don't value customer money and time and they don't address customers complaint seriously and act upon.

I request you to please take necessary action on them, As they have troubled me alot from last 15 days without proper answer to my query and not addressing the issue seriously.

Sincerly,

Avinash Singh

I have using My Airtel Number [protected]. I moved to London for a year. I took my sim along with me. I was receiving all the message to my number. After 3 months my number has been deactivated without informing me. Airtel should have informed me before deactivating it. When my friends in India requested for the same number to Airtel showroom agent, they are not ready to give it.

Dear Sir
My sim no is [protected] is a prepaid sim with lifetime validity which am using for years as recently since months am on roaming so was unable to use it i guess last 3months back i used. Today when i inserted it it displays No Sim Available and on calling the same number it says dial a valid number. Hereby request you to reactivate the sim and provide me with the procedure for doing the same as i called to the cutomer care they said not possible. Please look into the matter considering the long standing customer of Airtel. After your positive response i would be able to use 4g services

Regards
Charan
alternate number
[protected]

HI Team,
I have been using my Airtel postpaid sim for past 8 years.
My sim got disconnected most recently as i was not using it for ~4 months since I and as i was staying in UK during that time.Later I contacted the aitel ashok nagar showroom and paid all my pending dues for that number and requested for the same number activation providing the documents requested by them.The got the documents and charged me 300 Rs and said the number will be activated within a week.but it was never activated.i have made repeated complaints and mails to [protected]@in.airtel.com, a_ashok.[protected]@airtel.com but i havent even got a acknowledgement from then.Its almost a month now still no response..Worst customer care support i have ever experienced before..Can you please look into the matter and provide justice to a 8yr loyal customer?

Ph:[protected]
New SIM No received from Airtel ashoknagar showroom for 300 RS:
[protected]U

Please provide ur response to stalin.[protected]@gmail.com /Alternate Ph :[protected] I[censored] value ur customer..Else delete my name from ur cutomer base forever...

Hello sir, My name is Naina Kapoor My no. [protected] i have recharge my internet net data before one week ago actually i have to got a massage from your side that 169 in 1GB data validity 28 days then i recharge from our near by retailer but after four days my data deduct from your side i hve use but but no downloading i have to use only fb and whatsup that is no video downloaded no games etc. kindly tell me where i use my data otherwise kindly refund my money or refund my data.

Thank you

I am trying to get a new broad band connection from Aug 10th.an executive came home took application and a check of 1000 and promised to establish connection in 3 days so I disconnected the old connection in bsnl... Again 3 days passed no one came... I called he he says that I'm 5 mins from ur house I'll b there but didn't turn up again I called he dint pickup... So called customer care they told they will activate in two days again... But after two days I called them they tel it will take 3 months... Then I cancelled and went to airtel outlet directly they told people will come the next day no one came.. So I called customer care and booked a new connection but they also dint turn up frustrated...

Hello,
Not respected sir/medam,

I have complaint for so many time for my paper bill but still i didn't got a single bill.in those days a different company`s are reach the customer`s house where actually not possible to reach. And airtel... Such worst service ever in
Ahmedabad which is third major city of india... I have proof of call recording... This time i will not going to pay a single rupees thank you

Hi,

I'm Yagoph.j from Pudukkottai.
The same Video Club subscription has been activated in my mobile no. as well [protected] (without my concern)

Airtel is therefore charging All the available balance amount in my Mobile / 5 days, 1days like that and also it varied for how much balance available in my mobile and the funny thing is - the amount is getting deducted whenever the pre-paid balance is above than the required amount!
Last deduction was made on 26th September at 2.45pm approximately,

I have contacted the customer care service and have spoken with the reps, but they are not willing to solve the issue.

This is a clear case of fraud with the unnecessary deduction of hard-earned money.
I therefore claim a refund or would leave the Airtel service and would rather opt for an MNP.

This is the worst thing any service provider can do!
I therefore claim a refund and please take necessary actions against Airtel.

Dear sir/madam
Sir, there is no airtel network in our area is in good condition. So, I want to lend my land to affix a airtel tower in my area. Sir my village is at the Centre of two blocks, and there is a government polytechnic college is under construction. Sir so I request u to provide your best..
Name :Sanjay kr poddar
At :Dhuriya kalasan
Block :chausa
Dist zzz :Madhepura
State :Bihar

I booked a New Postpaid DEL/DSL services on[protected] and an amount of Rs.1000/- paid for Installation and activation of above services. On[protected] broadband service was installed and activated. But despite their promise to deliver phone instrument and its installation neither the instrument was delivered nor the same is installed.As such I am being deprived of the said service though my monthly charges include unlimited calls on fixedline/mobile of any network.This is violation of their promised service.

Hello

Is there anyone who can be of any help to me?

Since a long time I am requesting through email so that the issue can be solved but very sad to say that no one from Airtel has taken the courtesy to help me.

The network issue is still not solved and the post paid connections charges are increased without informing me. Also additional charges for the cug connections are charged which were never informed to me.

And today suddenly Airtel has stopped outgoing facility of my number.

The only reason I have ketp the bills unpaid is that I first want my issues to be solved and then I will pay the bill on the same day.

I have all the emails as a record and I will easily present it as proof if needed in consumer forum.

Kind Regards
Samir Goswami
[protected]

I donot know if submitting my complaint will be noticed by anyone but yet I am hoping of some help. I have been facing issues with the internet since almost 4 days and so is my friend . We travel from Mira road till malad west and we have had issues in these 4 days of no signal for the internet for which I managed to call up the customer service the advisor had no manners and infact was asking me to perform settings which I did before hand, when I asked for a manager he kept me on hold for 10 minutes without even asking me or apologizing for the long hold and he put me through to a manager who himself was rude and infact suggested I could take my phone to the gallery when I tested the Sim in a galaxy note 3 a htc desire 310 as well as Nokia 1020 and has the same issues but he didn't care. I am expecting some help for this to be fixed along with a compensation on both my numbers as well as some action taken against the advisor and the manager who took the call as on 25th of August, 2016 @ 8 pm for my mobile [protected] & [protected] Ref.no.is CGPSC[protected] because they've sent messages claiming they have resolved the query when i have had nothing but problems with the internet

I have a corporate mobile post paid plan with airtel. I do not receive ebills, everytime i have to call up airtel and ask for a bill. I only receive a sms stating my amount and due date. Despite of my repeated complains i do not receive monthly bills.
It is my right to recive bills and not just pay them blindly.
And if i delay hoping to recive the bill and then pay i will be penalized.

I purchased airtel iptv along with broadband and landline connection for my parents when it was launched, i was sold a costly iptv setbox and subscription few years back stating that its a futuristic technology, the services wasn't up to the mark though and i stuck to it as i had paid them a lot for stb & don't want to lose out on my initial charges. Now suddenly airtel decided to close iptv and forcing me to go for dth which comes with only basic manual paid recording option unlike iptv. I feel cheated because what they offering is not at all equivalent to iptv.

I expect nothing less then hd recorder or money back with penalties.

Details - landline no. - [protected]
Email - Akash.[protected]@outlook.com

Note: I live in Australia, case officer please share your number on my email & I would call you to discuss the issue.

I recharged amount rs.143 =1.5gb for 3days on 24/08/2016 internet."previously i checked data services dialling *121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d." then called customer care and asked about rs143= 1.5gb scheme attend by ms. Joncy rani customer care staff. I get the information that was cash back positive. That mean she said yes you can get the cash back for the scheme rs143=1.5gb/3d. Next day (25.08.2016) i was used approximately 1gb at nearly 04:45 am to 05:15 am. But i can not get cash pack for using 1 gb 3g data. I called again to the customer about 50 percent cash for using 1 gb 3g data. First attend by customer care officer selvakumar. He transfer the call to his senior officer rajesh. Mr. Rajesh said you can not get cash pack for this scheme. He said this is hot offer. I asked how it is hot offer?
He (Rajesh) said it is not a ordinary pack. Then i asked how can i know about this scheme dialling *121*11#. And 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. He said again we can not give cash pack. And again i called customer care attend by mr. Ruban. He transfer the call to senior officer la. Kavitha. She also tell same. That mean can not give cash pack. Here my request is give 50 percent cash pack for using 1gb 3g data. And here after mention the 50 percent cash schemes in dialling *121*11# 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. By each every airtel customer. Take immidiate action against fake cash pack schemes in aircel and above mentioned customer care staffs.