Airtel Complaints & Reviews

I did online data recharge on 30th july 2016. Amount of rs.299 was deducted from my account and later i received a message of recharge failed. I called to customer care of airtel they assured me that amount will be refunded back to your account with in a 10 working days but it didn't. Now i am asking for refund then they are denying. On the same day i again recharged my mobile with rs 299 and it was successful. But the previous one was not one. They are saying that both recharged were successful. I asked them why you have assured me for refund you should tell me that "please wait for some time it would be successful after some time." then i would not recharge me mobile again.in one month rs 600 was deducted. Though i don't have that much use of data. Now data is there in my mobile but validity is finished. If i want to use that data i have to again recharge my mobile.
Reference no : conrc[protected]
Mobile no: [protected]

My Home wifi / dongle number is [protected] and per Airtel this is activated on 26th of August and should be running (by now at least) but this poor thing is unable to recognize “NETWORK”. I have been calling customer care but they are unable to help, they just escalate the matter (in their dreams). Airtel customer is care is pathetic they say that it will be resolved within 18 hours but nothing happened. I got the sim replaced as well but still its not working.

I have three corporate postpaid connection and they working fine, I have no issue with them. But Home Wifi was surely a disaster.

Is there anything you can do resolve this????????
Complaint numbers[protected], 71093071

Sir i am a airtel user and on 22 august 2016 airtel deduct 50 rs in my account without any confirmation i also called costumer care but they not given resolution what is this
When i not used any extra service from airtel then why i pay
Plz return my 50 rs balance in my account i not used any service after this company deduct balance and not given resolution

My airtel number [protected]
Altarne contact nu. [protected]

Plz. Contact on altarnet number

Respected sir,
My name is robin tauro and I visited 4bungalow store at 6:20pm on Saturday Aug 27 2016 for new postpaid connection. The moment I entered store some of the executive are free but nobody attain me, after looking here and there I headed towards the pos and I removed the token. I took my token time 6:31 pm and I got attained by your executive after 25mins thought they were free and sitting on the chair and talking to the colleagues. After requesting by me to one the executive, she diverted me to his colleagues, and that guy (airtel executive) just waived hand and said no and he shouted to his colleagues and said I am busy with my girlfriend on phone can't you see.. I FEEL So INSULTED by your staff. It's seems I was a beggar came to your store for begging. by looking at this behaviour one of the customer shouted to him for behaving like this..your executive left the store and went out and started talking on phone. When I asked your another executive, I want to have a word with your manager, she said manager is not available, so I asked can I have a word with your assistant manager, she replied she is busy..
After 30mins I was attended by your executive.
I believe customer is God and need to treat well. By getting this type of service and insults. I feel so depressed. You can check on CCTV camera how airtel executive treat their customer.
I hope you take a necessary action against airtel.

Bharti airtel executive came and collected money from me when i informed him that there is no feasibility for the connection at my place, but the executive Mukesh, ([protected]) came running to my place on 20.08.2016 to collect the documents and showed me pictures of the dp box saying that there are two slots and I will provide you connection on 21.08.2016, I also received a confirmation message from airtel that my connection will be activated with 72hours so i got my other working broadband disconnected as I wanted to use airtel. And this guy stopped answering my calls and on 24.08.2016 I called airtel and i was told that they are doing wiring and once done they will activate the connection and then on 25.08.2016 i receive a call asking if my connection is working fine, when ther was no connection. And no i'm told there is no feasibility and hence they can't provide a connection.A round of applause to Airtel on how they are also turning into a fraud company .

I have land to offer for tower in prime location,
in Patna or Danapur, or in pali-bikram road, village name is gopalpur.

& Bokaro steel city in Chas, i am interested to affix a airtel tower on my land,
The land provides access to the industries located in the area as well as the residential population in the nearby areas is also in the Line of Sight.


my mobile number is [protected] or [protected]

Tried 6 Times in the Airtel Offices, Submittted My Documents 3 Times and Visited Two Different Airtel Office. Gave The Tele-Verification 4 Times. One Executive Told Me That Verfication Done Your Sim Will Be Started But It Didn't. Another Executive Told That The Details Has Not Been Updated Then What The Other Executives Were Doing. I Lost My Money And Time After Your Worst Kind Ff Service That Says It Is The Best Of All.

I talked atleast 20 customer care executives that cited only horror stories.
I think I SHOULD TRY OTHER GOOD TELECOM OPERATORS THAT CARE ITS CUSTOMERS LIKE IDEA AND VODAFONE

Hi,
I port my number airtel to vodafone. Now airtel ask me for previous outstanding but i allready paid all amonut to airtel and my new vodafone card is activated from last 3 months.
Vodafone deactivate my number due to this reason. I word with airtel store but they did not give me any valid solution else not to talk on that part. They mainly ask for only bill.

Thanks,
Prashant

Dear sir'
sir i want to say that any recharge of your company is not available but other company recharge is available every where so i kindly requesting to you install airtel store on that areas .

your faithfully
Name-Arvind kumar
vill-Gosaitol pachadhi
post-pachadhi
p/s-Raiyam sugar mill
Dist-Darbhanga, Bihar
pin-847337
mo-[protected]

I had made a request for broadband connection on 18th July, 2016.
Airtel representative collected the money from me and then they vanished .When I made multiple requests and complaints then they bothered to tell me that they would not be able to provide me service. I filed the refund request so many times but they are not responding me. I have submitted all required documents to them. In fact, I would call customer care and they would say that your request is processed but it is taking more than a month for them to process 1400 rupees. I am attaching all the screenshots for reference. If they cannot provide service, they should tell it before collecting money.

Hi,

I have a land at prime location of bathad village parwari teh. Banjar kullu himachal pradesh where my villages pepeople want to install one airtel tower because there is only one tower in banjar its not connecting my three panchayat. If you provide the one tower here it can provide coverage to all the villages people in the area and a huge residential population is also very well in the line of sight. Because now a time everyone suffering network problems because there is only two network available (Bsnl& relince) all those network not covered whole areas so i have one of location that help to connect to all gusheni bathad areas its only on near in my home.

For all informations please contact:

Name :ishan bhandri
Contact : [protected]

I downloaded my airtel app.
then i go to my jackpot offer.
where i saw that download wynk movies app and watch a movie on eros now channel and get 500 mb night data.and second offer watch a movie ob hooq channel and get 500 mb data free. and
then i downloaded wynk movies and register on it.
then i also watches movie on hook channel and erosnow channel for more than 10 seconds
but did not get 1 gb data.
but after doing all these things yet i haven't got any data so if your company is not fullfilling their promise than why you are saying like this
please give me my benefits.
my registered no. is [protected].

I am public sector Bank senior Manager having sim no [protected] while i am working in Nizamabad, Telungana. subsequently i was transfered to Pondicherry Branch where the no become Roaming. hence i could not actively use the no. I request the local agents for help which is not materialized. Is it possible to use the no as without roaming in tamilnadu circle.

with regards
Anandasekaran
Sr.Branch Manager.

Sir i have porting mobile no. [protected] Tata Docomo to Air Tel in last week of july 2016 I have face a big problem on 1st day of porting from ur network.
I was many time request to your provider air tel locol dealer in rampura phul distt.bathinda. but they are not resolve my problem .
kindly see my problem and resolve shortly
ARUNESH KUMAR GARG
[protected]
RAMPURA PHUL
DISTT.BATHINDA
ALTERNATIVE CONT.[protected]

My sim card tower is not appearing. I tried restarting the handset, removed my sim & reinserted again but still network tower is not coming. Kindly do the needful to solve this issue. Watsapp is working with this no, i can able to send & receive messages. I am in abroad, can you please help me to reactivate my no. This no required for me to do all my banking services.

I have taken a postpain connection for hcl corporate bill plan 85rs. After a month got a bill for 155rs. When i asked customercare they were saying no such plans. Agent who sold sim to me saying its available. Then customer care asking me to provide sample numbers who are in 85rs bill plan. How come a customer get others numbers? How come customer care can ask customer to provide somebody else number? Is this the way airtel treats customers confidential numbers.? After long followup they agreed to change the plan for 85rs. But they say i have to pay for the bills generated already. From today aug 27 onwards my bill plan will be in 85rs. Next bill ll be prorated basis it seems.
Worst experience. Frustrated much with airtel. For gods sake someone pls help

I Have purchased new postpaid sim in the month of March plan if Rs. 599/- and they have assured me that your bill will never come above this, however till today i have received bill nearly Rs. 1000/- without any details, they provided the details where they charged for some international sms and calls which i never used also the numbers are not in my contact list - SO THIS IS FIRST CHEATING" After that i lodge the complaints multiple time even in FACEBOOK with regards to NETWORK ISSUE however till date NO- ONE BOTHER TO RESOLVE THAT CONCERN- SECOND CHEATING AND FRAUD" i have changed my PHONE AND SIM As they directed to me however still the NETWORK ISSUE IS NOT RESOLVED. FURTHER I AM YET TO RECEIVE CALL WITH REGARDS TO MY COMPLAINT MADE IN FACEBOOK. SUCH A FRAUD COMPANY AND GOVERNMENT SUPPORT THEM. UNBELIEVEABLE.

Where do I start I have no words to express my self that how much cheated and humiliated I feel because o[censored]nresponsive service offered by Airtel and with repetitive complaint no action has been taken so far. Will try to write down all the issues which I have been facing with Airtel

1) My internet usage - According to Airtel I have to pay inr 2000(approx) for my internet usages charges. When I asked them the biffocation they told me that inr 200(approx) is the monthly rental and inr 1800(approx) are the internet charges. But I have been asking Airtel for the past two months that when i was under my allotted 1gb data usage why have inr 1800 been added for which they have credited inr 1075. But my question to Airtel company is why should I also pay extra inr 800 when according to your representative i have used only 835 mb data that month which is under my allotted limited. Also I have been facing my billing issues with Airtel for a long time for which Airtel was providing me a internet consumption message. So my simple question is why should I pay extra inr 800 and this also make me wonder that weather in my previous bill same thing might have happened and I didn't notice which means there is no transparency in the was Airtel circulate its bill.

2) Last Bill - After the above mentioned issue I decided to discontinue my internet pack from.airtel and asked them to.discontinue all my internet services. So for the last 2 months I have not been using Internet from Airtel and my last month bill was Inr 300 which is acceptable and according to my usage but for this monthy bill is inr 1200 can you also provide me the justification how come my usage have increased 4 times than that of my previous bill.

3) Number disconnect - I have already raised this issue last week to the Airtel representative to which he assured me that till the time the above mentioned issue regarding internet is not resolved your number will not be disconnect by why has been my no disconnected from the last 3-4 days. I have been having so much issues who will compensate me?

Kindly Airtel reply to.this answer as no reply have been received so far when I raised the same issues via email

Respected sir,
I am an Airtel broadband band user in Bangalore, Karnataka. I had taken a new connection from them for Rs.899 + Rs.99(landine) = Rs.998(total) but in the bill the bill they charge me Rs.2200.
I raised the concerned with there customer care but it seems they are not going to resolve my issue. I already raised two complaint with them.
Complaint id :-
Complain no[protected]
Complain no[protected]
Details:-
Account no :-[protected]
landline no- [protected]

When I get a call from Bangladesh, they do not show the number as a Bangladeshi number, they show the number as a local number.I am fetching two problems here.
1. When I receive a call from BD, he or she who call me is charged a lot.Because there is no option in BD to make ISD calls.

2.It is my main problem.When I answered the call, then I get realized that it was not a local number.Then it is my duty to call the number back.But the question is 'how'? I don't have the proper number to call back, I only have the fake local number which was showed in my mobile.

Also Airtel do not send me any message to inform me that my ISD promo is over, for this, before, I was charged about Rs.200.

Don't we have any right?