Airtel Complaints & Reviews

Dear team,
I bought an airtel digital tv connection around 2 months back. After first 20 days my digital tv showed no signals i called customer care of airtel digital tv and one of the technician visited next day and fixed the problem. From that day onward i am constantly facing the same issue. After every second day my digital tv shows no signal. From 13th of july to 12 of august i registered 5 complaints and could watch tv for maximum 5 days. Now my last complaint as registered on 4th of august is still pending for resolution. Sometimes technician calls for timing and then never receives my call or visit my house. Really fed-up with this service. I have to make at-least 5-7 calls a day to airtel digitaltv customer care to get in touch and get an update however noting working out. Customer care making false promise every day. For this last month i have taken 2 leaves from my office just to stay back at home in case a technician visits, however no one showed up.

My airtel digitaltv id : [protected]
Number: [protected]
Kindly help me!!!

Hi,
I am very disappointed with airtel services. Number : [protected]
I lost my sim in may. And on this number international roaming services was activated as call center person said that the services self close/end after 1 month when i returned from my journey in june9 2016 and received call on another number. For payment i request for another sim, but after 2 month. I went self for new sim where i pay 20rs. Charges for this.

Now i have received call for payment and they gave discount on this number but after pay 700 rs we dont get message for any discount neither that was discounted. Now i have bill of the 1100rs approximate while i am not using the number from may2016 and when i received a call after port request, she denied to stop any services and i face very rude and very disappointed behavior from airtel side.
Ya i know i am late for this complaint.
But know please stop my services and provide the full and final payment.
As airtel are making the fool client and 1st number in fraud,

Regards,
Amar nath sharma
+91-[protected]

Team, i am recharging my airtel 3g and getting that there is no data remaining on next day without using data, or little amount of data. I have faced this problem more then twice... I am doing 3g recharge and getting there is no data.


It is required that please check my browsing and downloading data, and please update me that why i am facing such problem.

Please take quick and urgent action...
Issue facing no. [protected]
Region - up west

I am writing to you for a bill issue where in the bill was incorrect for a month as someone from airtel had called and advised to move to a better plan however he changed my plan from a wifi dongle plan to a router plan because of which i experienced no connectivity for two days and after registering my complaint they switched me back to the original plan however they sent me a bill for inr 5000 and in that you guys had included the inr 4000 towards the router plan of 100gb and since then i never used the airtel dongle #[protected] and since then the dongle is accumulating charges and now the bill is for inr 9000. i would like to raise a dispute for the same and would like to discontinue from your services immediately.

Note : until the dispute is solved i am not gonna pay the bill and need a closure of this account as soon as possible herewith i will not be responsible for any unsolicited dues of airtel.

I have been using airtel ip tv services more than 5+ years and now all of sudden there is notification about its closure. Further airtel has offered to provide an hd box in lieu of ip tv services, however if there is no iptv services than i would like to withdraw complete airtel connection and so i would need refund of the whole amount i paid for the settop box and router for iptv connection as there are other vnedors whose services i find better.

I am with aitel broadband along with wifi, i face the same difficulty every 2 months. My land line number is[protected]. I have given complaint to the local authoirsed aitel person but nothing has been done. I registered a complaint on 17.08.2016 and my complaint no. Is 71764254, the local authorised people said that within 48 hours the complaint will be taken care off, but still now nothing has happened. We are using it at our official purpose which happens to be a advocate office, where we get lot of complaints that the phone is not working.

Complaining regarding data. I called 5 times to customer care for illegally deducting my data n balance. Each time customer care executive told DAT he will transfer to his senior and I waited for above 8 to 9 mins each time but no one responded.
My data is not carried forwarded even though I did top up of data before validity expires. In fact my main balance got deducted.
I used to get msgs of 100% data usage even before my data was more than 900mb.
I called customer care in this regard, no proper response from them.

Respected sir/madam,
This is to inform and request you that I need information about call record data so
Please provide me call details for last 3 month of my mobile no. [protected]. I am your prepaid airtel custower. I will be very thanks for your best services.

Thanks with regards-
Dhirendra Kumar Shrivastava
Mobile. No. [protected]
Email Id- [protected]@Gmail.com

I recently bought Aritle 4G Dongle ZTE ([protected]) on dated 18th Aug, 2016 at Hari Nagar Airtel Store near to D.D. Hospital, New Delhi assuring the activation on the same day by evening 8.pm

They assured excellent service in Hari Nagar area and I paid 4 months rentals in advance to pick the free Airtel 4G Dongle ZTE. I was awaiting from 18th Aug till date for the activation :(

Airtel Store owner says, I'll personally work to get this activated but nothing resulted. I personally visited thrice the store with no luck.

Raised a complaint with Airtel Customer care, just to hear again and again the same old mugged up story, we are sorry, please re-insert the sim and restart the Airtel 4G Dongle ZTH. I done 15-20 times restart for last 5 days.

I did a BIG MISTAKE choosing Airtel Network and paying them well in advance 4 months rentals believing their promises. Now I regret for the poor decision.

Even today Airtel Customer executive calls me stating, I raised a compliant and one of my services engineer will call you and will personally visit your home...as usual another fake promise and i did not receive any call from the service engineer. Interesting part to note was the poor training provided to these customer care executives " she says, i hope you are happy with the resolution" !!! I'm following-up with these people for last 5 days to fix the issue and I'm not sure what kind of resolution she talks about and to happy for???

Why Airtel services are so think skinned and don't respond even after 5 days continuous request!!!

My airtel invoice come to rs. 3576/- for the month of july 2016 - august 2016 cycle. When verified it comes to my notice that they have not applied the rs. 200/- booster plan for 1 gb data to my invoice which i had activated in december and charged me per kb basis. Each time i have new version from the phone banking officer. Once they even agreed their fault and said they will call back but have not bothered to. Today when i talk to airtel i hear a new version that i have activated my booster just for 6 months. Which is an absolute lie. And in any case if they are discontinuing my booster plan based on your assumptions you should inform me by call or sms before you start charging me on per kb basis none of which has happened. Until july 27th my data has been charged as per the booster plan and after that you have charged as per the actual usage. My number was disconnected in between when i was upset for a previous months invoice discrepancy and instead of settling that they just comfortably disconnected my number. After reactivating my number you have not applied the booster plan. Each time the phone banking officer is clueless and gives random answers and newer versions just to prove that the bill is valid. They even just messaged saying' your charges are valid" when they had assured a call back.
Please note i have called over several times to airtel and every time the floor manager says he will call back but there has never been a call. They even have the audacity to tell me that they are unable to reach me. So if you are unable to reach me whose fault is it.

Best regards
Aruna rao

Good evening sir,

Yesterday by mistake i recharged 100 rupees to wrong mobile number i. E; [protected] and my order number is [protected] at 21st aug 7:44 pm so please refund my money to my paytm wallet.

I contacted airtel costumer care they told me to ask you. So please solve my issue asap

Thanks & regards;
K. Yedu kondal reddy

The reason i stayed with airtel this long is because of it's good customer service, though there are better services

1.The agetns refuse to answer questions on downgrading services, they are asking to send email for everything

2./different people get different plans for the same rate

3.Simple questions do not get answered

4.Rates are high and speed is low.

Remember there are so many other companies

A gopalakrishnan

I applied for a new broadband connection with airtel in noida. I paid rs 1000 to them as per the fees that they charge. It's been more then 10 days that i have been following up with them for installing the connection but there is no response from their side.

They are not even doing a refund of my money.

Please help.

Thanks,
Shakti rathore

I applied for porting of my cell no [protected] the process got competed and my earlier vodafone got disconnected on 19th august night and i inserted the new airtel sim but the same was not getting activated since past three days my no is out of service and i am disconnected from all my business as this is my business no i repeatedly calling there call center and the franchise i was told various excuses and told a new sim will be delivered. I am in severe loss and desperate to activate my no. The service of airtel is pathetic. Thanks anantharamu
Cell no [protected]

Sir,

i am your prepaid customer.my mob num is [protected]
i want my call list of last 15 days.i will be very much thankfull for you to provide my call list

I had recharge my prepaid mobile number... Airtel of full talk time 135 /-from my app paytm but i didn't get money on my talk time... I had been contacting on your bloody numbers 198 and 121, 123, [protected] i had all recording of your calls but failed to talk your customer care office to complimenting this.. So i write complaint to your this id hope you solve my problem... S soon as possible. Otherwise i have to take strong action on this thru media...
Recharge done still we didn't get balance

Sir I aaplied for a new connection at regional Airtel office at Maina Shree Complex, Dewas on 30th July 2016.

I got message on my registered cellphone on 1st August that documents have been received and request will be processed in 3 days.
There was no action taken for connection though, and after I contacted on customer care, I got message on 4th August that there is some technical issue and your request will be processed soon.

Since 1st of August to today i.e. 22 August, I have visited the office for more than 10 times, but was either said to come after some days or directed to other office

I followed all the necessary steps on these many days that includes calling the fixed line customer care for many times, as well as mailing at 121 and nodal centre

I didnt get any reply on 1st time on my 1st mai, on my second mail to 121 and nodal centre Indore I got call that we will notify you within 3 days, of which more than 10 days have already past

Following in every direction they told, on calling every possible helpline no., as well as mailling on their different help center has got no result
I have already suffered too much loss and mental pressure in these days, yet I am in state of helplessness.
I request to Please help me get out of the situation and kindly take every required action or process to make it soon
My cell no. Is [protected]

Dear sir

I have activated hello tune on my mobile numbers.

Now the purpose of a hello tune is for the caller to listen to a good song or some good music.

What is happening in my case (And also in case of several airtel users) is that many a time when any caller calls me on my numbers what they first hear is agle gaane ko copy karne ke liye star dabaye... Or agle gaane ko sunne ke liye... And then the song.

My simple request is that i want the pre-song part mentioned above permanently removed and whoever calls me should directly hear the set song.

It s a very simple request... Kindly do the needful.

This wth reference to my land line no.[protected].this connection was not functional since last three weeks.after requesting complaint engineers attended the complaint incomplete.one of the point wich was easier, he did second point he denied restoring it the the wire laid in the pipeline.Since connections provided by Airtel company as was required, why it shouldn't be restore accordingly and how the engineers can deny restoring it as per site requirements?this is redeculous to get such denying tactics of the engineering staff of the company.so pl. Get the thing restore according to the existing situation at the earliest.PL note that I your customer sinc moe than ten year, I expact good services.
Thanks.
Sameer Mahishkar
H-48sector-11, NOIDA
+91 [protected]

I am jaikanth, I request you to provide information of a airtel number[protected]. This is very important and urgent. I request you to keep this matter confidential. This person is kinding misusing the social media. And if I try calling him, his network is switched off. I request you to provide information as soon as possible. Before he could make the issue even more worse

Personal information
Jaikanth.s
pH.no [protected]
Email: [protected]@gmail.com