Airtel Complaints & Reviews

I have taken the airtel broadband, monthly rental is 1258, I was stopped using this service since 2 months and have decided to disconnect . At the time of disconnection I had balance to pay of arround 2500+ and i have paid twice due to bad gateway while paying, I have registered the complaint regarding this issue but no one called and marked it as resolved . I didn't get my refund till now. After disconnection, I was trying to reach customer care, but saying that my fixedline number is invalid.

My Landline number is :[protected]

Sir/ Ma'am,
I had raise a broadband request and paid the amount offline ₹600 on August 23 2016. Later they told me that the broad band service was not feasible in my area for broadband connection. Now i am requesting them to refund my amount but i am unable to get any positive response. I tried to lodge complaint with customer care and still didn't get anything expect transferring my call from one executive to another. Then I submitted a refund request to www.airtelonlinerefund.com with ticket number AOR9e22f2. Till now I haven't got any proper response from anyone.
Regards, Anand Mishra
Broadband fixedline Account number- [protected]
broadband order number[protected]
Alternate contact no.- [protected]

Dear Concerned,

I am tired of calling again and again the customer care services of Airtel.

My Airtel 3G plan allows me 1 GB of 3G data and thereafter reduced speed of 80kbps.

However I have observed AIRTEL stops my Internet services right after 1 GB limit is crossed.

Whenever I speak to the customer care I am advised to take Smartbyte, which I do not agree to. As my bill plan for the Internet allows internet connectivity even after 1 GB limit is crossed.

PFB my details :-

Sunil Dhyani
[protected]

We had requested for a new broadband connection @ chennai sevenwells, broadway.
and a person named mr. Barakath Ali had come to collect rs.1000
From us on 26th August 2016 promising we would get the new connection within 3 to 5
Days. It has been more than 15 days since we paid the amount. Before registering we asked
Them to check whether connection can be given to Portuguese lane, sevenwells area and they said
It can be done but now they are telling port is not available and need to set
Up one that too after we calling them from so many days.

Please immediately refund our amount if not i would escalate the issue to the
Higher authority.

Serial no. (Of the crf ind) : tnpc844912

Sir,
i have migrated from idea prepaid to airtel post paid by submitting my id proof and porting id to an airtel dealer which was call me directly after i submitted my request on airtel website to get a connection.my sim has been stopped from 3 days but i din't get any correct information from your network. my num is [protected] this is the num i has been chose to your network.
the main reason is i didn't get my sim to install from your network

I purchased an Airtel 4G hotspot at Ludhiana, Punjab. Its number is [protected].

For the last 4 months or so i have been in Delhi and i find that hotspot does not work effectively at Delhi. The connectivity is very low and for some reason the data consumption is very high. The hotspot was working fine at Ludhiana earlier
The problem was reported to call center 2-3 times but no complaint number was received.Finally on 16th Sept., airtel logged a complaint no: 71446737 but have not sent any information regarding the complaint so far

Kindly help

Dear Sir,
We are using Airtel Broadband line bearing number [protected] for more than seven years and paying monthly bill around Rs 1500/ to 1800/ regularly. But after using your connection for seven years we are facing problem in your services due to the negligence of your engineers . I had lodged the complaint on 15/9/2016 with reference No. 72995538 regarding nonworking of the landline and the broadband. I was assured that a visit will take place in 24 hrs but no one turned up for three days inspite of repeatedly compalining daily in your customer care asking them that it is a priority to please get it repaired as the whole office work came at a standstill. No one called up neither visited the site in these days. Mr Rahul was assigned to attend the complain, his contact number is [protected]. He never came over and informed you all that its a cable fault...as all the connections near by were working. He actually ignored the complain of your airtel consumers. You are therefore requested to disconnect the connection from our office due to non attendance of the complain made and the loss occured because of nonworking of the broadband in he office.

Thanks,
Sanjay Agarwal
[protected]

I had recharged of RS. 449/- on 16_09_2016 for receiving 4gb 3gdata as per plan message received on this number. I have got only 2.5 GB data so for. I spoke to customer care representative today but he said that you have got 1gb night data in addition to 2.5 GB data but it was not stated in the plan. Kindly help me to receive 4gb 3g data as per your plan

It has to be requested that my landline ph.[protected] is not working since 13.09.2016. the complain no. /ref. no. issued to me is 72887374. it is very unfortunate that no one has visited the site regarding complain till now, my business is severly effecting due to this.even the loca representative of airtel mr. Rahul{mb. [protected]} seldom pick the ph. and if contacted then reply that he is unable to resolve the problem.

There is problem of deactivation of my registered airtel SIM [protected] registration failed yesterday, I check the SIM, it was found OK but there is not response or connectivity.
please re-activate it again
There is problem of deactivation of my registered airtel SIM [protected] registration failed yesterday, I check the SIM, it was found OK but there is not response or connectivity.
please re-activate it again
There is problem of deactivation of my registered airtel SIM [protected] registration failed yesterday, I check the SIM, it was found OK but there is not response or connectivity.
please re-activate it again

I m living in Netaji street near tin factory Pai layout doorvaninagar post
Since from many months I m having problem in network we have 6airtel connections in my home and whenever we go inside home the network wil fade away completely, I have given complaint about this and had reference number also but still problem not solved pls solve the problem or else we will be forced to change the network. I m mentioning my reference number received from Airtel rcently -

Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CCDRP[protected] registered on 07-sep-2016 11:26

Pls check detail and do needful ASAP..

Thanks,
Prashant

Hi mycontact no, . [protected] Pls help me reactivate my airtel Tamil Nadu sim. I already have balance around 100rs. Due to mobile repair forget to top up for longtime. Just now (18September) top up for rs. 230
This contact no. More important for me. Pls help me to solve this issue, and help me to activate my airtel Tamil Nadu prepaid SIM card.Always I am maintaining certain balance in my prepaid sim.

Sir I have made a recharge of airtel of rups 297 where it is showing 1500 mins local for 28 days, so I made it recharge, but I didnt get 1500 min although executive saying that its only airtel to airtel, but sir there is not showing any airtel to airtel .please give me justifie. I'm sending u that screen shot of offer on chilr.its not my fault.kindly sought it .thanks...Atal Sharma...[protected]

Hello
This is to inform you that earlier I have raised one of the complaint regarding benefit which I hadn't received of 700 mb for watching movies on my Airtel app till right now and suddenly one of the dispute has been generated before 1 hour ago like same earlier of 500 mb of sending money of rs 100 or more through airtel money to bank transfer which I done that. The total benefit those I have to take from airtel is 1200 night data till now. So please do the needful for me and take some strict them and my airtel prepaid number is [protected].
Regards
Dipesh jaiswal

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number and i am now not able to see the code for recharging, please send me its recharge pin on my mobile number or recharge my mobile number, i am sending you details of top-up card. please do the needful as soon as possible...

serial no.-- [protected]

recharge pin.-- ******424**476

mob no.-- [protected]

Sir
i have booked a broad band connection before 4 to 5 months back. But till now they haven't provided me any connection. Many a times I have callled a CUSTOMER CARE. But they are also unable to provide me any connection every time they tells me that just wait for 5 days 2 days etc but than also no response is given to me from there site. And they have also taken the 1000 rs check from me and my ID proof.Please do the needful. OR IF You are unable to do so than return my check and id back to me

I am trying to get a new broadband connection from last 3 weeks. I had a mindset of airtel being a fast and reliable organization, thank you so much for breaking it and puting me through such an frustrating path. Your people are hard to reach, if anyhow i am able to connect to someone for help. They assure me of service being done within a day, but to no effect. This is really unprofessional. I am now going with a different service provider, please return the documents which you took for verification.
VERY UNHAPPY

I had requested airtel broadband connection and paid installation amount of Rs 1000 + Rs 650 for landline telephone. But airtel couldn't establish that connection due some technical problems. So airtel should refund my complete amount of Rs.1650 as on priority basis. But the fact is, almost 8 months are over till today but they have not refunded my money.

Total unprofessional response. We had approached Shankar Vaish of
ConnectCanvas Services Pvt Ltd Mob- +91 [protected] for porting of 10 plus corporate numbers . After one month delay & half paperwork our work was not done & the person than stopped taking our calls. Than one Mr.Amod Pathradkar claiming to regional manager of Airtel came after almost 1 week & said he will get the work done. He also for 10 days kept on assuring us & than gives one SIM saying the porting is done., The SIM did not work so sent new SIM in which data is not working at all. Now he also has stopped answering our calls. Now we are stuck as that number in not working properly & no one is answering our calls.

Hi,

I am Navneet Sahota and have ported my number from vodafone to airtel. My number is [protected]. From last 2 days i am unable to send and receive sms after porting. Its showing me failure delivery. Please resolve this issue on priority as my few urgent work are dependent on sms . I have visiited airtel store and still my issue is not not fixed.