Airtel Complaints & Reviews

Errorcode:6 is shown even after recharging and the amount is being deduced from the account on a daily basic according to the plan from august 4 but there is no service for the past 6 days tried calling customercare but as usual no reply fix this problem as soon as possible . I am totally disappointed by airtel digital tv service . customer id is [protected]-001 ..

Hello officer,
I have been using airtel from 19 july 2013 it has been over 3 years now
I have been enjoying the service of airtel and have been recommending it to many friends too but the service from airtel has degraded from excellent to very poor for past 45 days atleast for me You can check my previous complaints over the customer care first it started when i recharged for 199 and used 2gb and the internet never worked as it used to work before nothing loaded after that.
Then i wanted to port out of airtel i got a call regarding to stay back in airtel and ill get an compensation i taught all will be back to fine. I had to call 4 times to get the compensation and it has got worse more now
Which ever page i load redirects me to airtel one touch page which restricts me to view the page i want.this so anoying what ever i load ends in airtels page i think it time to move from airtel
And i being a retailer i wont think ill suggest any of my customer to purchase airtel simcard airtel has registered a black spot on my remarks
Thank you
A past airtel user

My name is A.Selvakumar, working as a manager in Public sector company in Kolkata. My airtel mobile no: [protected], I have recharge through on-line amt of 1010 on 31/7/2016.

During on-line transaction, amount Rs 1010 have been deducted from my SBI account, where as recharge value Rs1100 has not been added in my airtel mobile no.

Whereas I have received message from Airtel during on-line charging, your will be added within 2hrs else will be refunded within 7-10 days.Still date amount has not been added in mobile no else refunded also not made.

Kindly I request you refund the amount or recharge value Rs 1100 to be added in my mobile no.

I provide the details during on-line recharge on 31/07/2016.

Talktime Rs1100, Transaction details:unsuccessful as on 31/07/2016

Transaction ID:[protected]

Mobile no:[protected]

Request to take corrective action to be taken at your end.

Thanking you,

Your's

A.Selvakumar,

I hve rechrge rs 156 for 1 GB 3G (28 dayS) as given as MY AIRTEL APP. Dated 7AUG2016 and 10 AUG 2016.
but after recharge i hve got only 375 MB DATA.
Plz give full profit as offer shown.as soon as posible.
Thank you.

We port our corporate connections for mobile phone from Tata to Airtel few months back in thought that Airtel is better than then tata but from the very first day we are facing signal problem, we have to stand in the streets for making and receiving any phone call and Inspite of our repeated complaints no action has been taken to resolve the problem by the service provider.Once there engineer came to our premises and his phone also stop working in our premises, he asure that the problem will be resolved in a day or two but no action has been taken till now.
We request you to please do the needful as we facing problems and losses in our business due to this problem.
Hope you'll do the needful
Regards

Hello,
I am Sushobhit Singh, resident of G 714, Jalvayu Towers, Sector 47, Noida, UP -201301. Actually i am writing to you because i am facing very very unprofessional attitude of Airtel Executives. I have submitted all my documents for new Airtel broadband connection 2 weeks back to the company but till date no one came for installation of broadband. I am helpless since there is a ISP line of Airtel in my society otherwise earlier i was using BSNL and the services were far better than Airtel.
This monopoly thing is actually making them do this, in such competitive business you people are behaving like ASS. And considering this attitude yesterday only i have requested all my family members to immediately raise MNP and switch to Vodafone. So, with this attitude Airtel lost 10 customers who were actually loyal to Airtel.

I have problem over getting OTP code when it is connected with WiFi
If i ask your customer care person he says me to go for airtel store
If i go over there how can i get Wi-Fi
If i ask that he says i need to recharge the internet pack and go. I'm CLEARLY MENTIONING I'M NOT GETTING OPT CODE WHEN IT IS CONNECTED WITH WIFI.HE ARROGANTLY SAID ME TO CONTACT HIM & HE GAVE ME THE ADDRESS GLOBAL SOLUTION, BANERGATTA ROAD, BANGALORE & HIS NAME IS UMESH

Dear sir, i would like to inform you on behalf of whole arakot area district uttarkashi that we have only one bsnl tower to provide network to whole industrial area and huge residential population. But we are not setisfied with service they provide because still we are not able to use internet. So we urgently required an airtel mobile tower at dagoli district uttarkashi where we have a land at prime location. Kindly do the needful. For any other information please contact:- er brijmohan nautiyal [protected], [protected]

Hi,

I received a threatening call from airtel representative today at 12:59 pm regarding the disconnection of my broadband service and when informed that it was disconnected on Aug 6th 2016.I was asked to make the full payment as its calculated on prorata basis and even if I don't use the service or not and threatened to send someone to home if the payment is not made by end of today (10th aug) .Although the due date is on 25th Aug.He abused me over the call in harsh and unprofessional behaviour.

Airtel Representative name : Dinesh
Mobile Number : [protected]

I have been a customer of Airtel for past more than 10 Years and this how you will treat your customers unproffessionally.If this is not resolved Im going for consumer court for sure.

I have been paying all the due regularly and verify at all the payments made so far.This is very unprofessional behaviour from your end.

Yesturday i lost my phone and i want to block that number so that i can buy the same number with different sim.Please help and do the procedure as soon as possible.

Dear sir i am from ankleshwer gujarat
I am affected from at least one month. Over area airtel relationship centre officers working with laziness and don't tank with manner. They make mistakes in document and when we for complaint then they got angry and put over out of the office. Never provide any alternative complaint no...?

Sir,
With due respect and humble submission that i m sri satyabrata nayak from bhadrak state odisha our village name is swamipatna via dhamnagar an airtel tower is situated in between 3 km. But it's signal strength is very poor very worst. Our village is no coverage area with all network need a tower our village please kindly situate a tower in our village. Yours faithfully villagers thank you

I am a CUG user In the name VECTOR CLASSES Bareilly located near DDPuram chauraha opposite bank of Baroda I am extremely annoyed with lost signals of sites Please do the needful [protected]

Hi team,

I have applied postpaid connection (Airtel number [protected]) on 5th aug. All verifications done by them on 6th aug 2016. Even i have cleared all bills for my previous number. Airtel executives least bother to activate new number. They are simple harassing me so that it's creating personal problem to me. Please take action against airtel for this.

If someone is cleared all verifications, paid all bills then why they have delayed and harassed me for new connection [protected]. I need proper action and penality from them.

Regards,
Sameer pandey
[protected]

I have recently replaced my sim with the new sim as my previous sim was damaged, but after activating new sim i am not able to send any sms or not receiving any sms. I am getting error every time i check for balance or i am not able to use any ussd code with that sim. The all other sim's are working fine on my mobile this issue is only with airtel

My number is [protected]
My name is jatin kathuria...

Dear service team,

Hi, this is mr. piyush bhatnagar from udaipur (rajasthan) having airtel prepaid connection no. 0091-[protected]. i lost my mobile when i was travel in bus from udaipur to jhalawar yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (if possible, with the balance amount from my previous sim). i expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Piyush bhatnagar
151, harshnagar, sisarma road, udaipur (raj.)-313001

Deactivating services which i have not at all selected but every month charging kindly deactivate on my airtel post paid sim no [protected]. When i tried thro sms they are not properly guided. For many months iam trying to deactivate immposible to do. When contacted over mobile also could not able to contact customer care officer. Pl help

Complaint for airtel.

I want to know why airtel has disconnected my mobile no. Even though it just used 20 days back. I provided proof of my uses to airtel but still they are not supporting. All the time they are replying we are looking into this issue, i want to know form airtel for how many days you look at issue. This issue is not rocket science where you need some extraordinary skill set, i already provided all the data and cooperating you than what is there which is taking more than 10 days to find out the issue and resolution.
Your customer support is for no use, your nodal officer and appellate officer are shameful and don't try to solve the issues. Why they do not try to open a conversation to customer (I don't know who is holding this no. [protected] but i want to tell you that guy is such a dumb and don't have guts to answer call).
If you need anything from my side let me know but you don't have privilege to trouble customer by your poor services. Is there someone who can take up my issue on priority and answer me.

I read all the trai regulation and aware of possible disconnection, if your database is not updated that't not my fault. Please activate my sim at earliest (Provide me solution)

Thanks,
Vikash

Dear concern,
I would like to raise a concern regarding a broadband connection (tblr #: 7191715).
On 3rd of august 2016, i got a call from a call center executive named priya (land line #[protected] and she informed regarding the broadband connection, on that regard i informed her that i have already applied for a broadband connection earlier in the month of may 2016 and unfortunately airtel doesn’t have feasibility in my area to provide my connection (earlier tblr # 7143543),
On that she confirmed that now as of 3rd aug 2016, feasibility is available in my area and she would send the executive to collect the documents,
On the same day executive arrived for documents collection, i clearly mentioned the same about the earlier case and spend around 30 odd minutes to get a confirmation regarding the feasibility and after few calls he assured feasibility and would get the connection in next 3 days,
After that till 9th aug 2016, i haven’t received any communication from your end for connection and installation and when i have contacted the executive and the customer care regarding the same they stated that there were no ports available to provide my connection. airtel executives doesn’t have a minimum courtesy to inform the customer s about the status. strange.
So, this is for the second time i have been humiliated by your team, so my question is if you don’t have the feasibility to provide the connection then why every time you call and insist for document collection and payment.
A brand like airtel is playing this type of cheap game with the customers to snatch their money for the customers and keep that for 21 days without providing the service and earning interest from the same
This is the 2nd time i have faced this issue, and as an airtel customer for last 7 yrs. for mobile and dth, its really very much disappointing to receive this type of treatment to their loyal customers.
Lastly, a suggestion to airtel to align its sales team if possible to contact customers where feasibility is available.
On the same note i would like to get my refund amount along with my documents which i have submitted as those documents also doesn’t come for free and also intimate your sales team to remove my contact from your database for any further offers as i don’t need.

I dint know if this above mail would reach to the correct person for any action or not then also i am writing this mail.

My sim of airtel no [protected] is not working properly since last 30 days i have make several complaint on 121 at last i have complaint on airtel website ref.no. PR[protected] but now also no result so kindly look into this on an early.