Airtel Complaints & Reviews

I paid the last bill for my landline and applied for disconnection through mail and customer support as i shifted to Pune the connection was in Bangalore. after that i received around 10-15 calls from airtel asking me same questions again and again and harassing me if i wanted to keep the connection.i received a sms saying a bill is generated. but when i called them it says your lindline number entered is invalid.

I have many suitable plots at... Vill-hir.. Po-kalabani ..ps-hura.. Dist-purulia.. State-west bengal.. Pin..723104. There almost 7..8villages. with huge residental population .. i m intrested to give any of the plot for tower instalation.. As we are facing with a massive network problem... Also need a broad band connection for the cyber cafe..i m very thankful to u i[censored] kindly solve the problm as soon as possible. Ph.no_ [protected]

I made airtel recharge for mob #[protected] on 28 June 2016 for Rs 2849.
I used Airtel Money App to do this recharge, (Airtel money app registered mobile is #[protected]), This transaction is failed and I got mail from Airtel about failed transaction with transaction ID "616804".
I asked for my refund from Airtel, but no body is responding properly.
I didn't get my money back yet,
I want to complaint against this fraud from Airtel and need fair justice for my hard earned money

Prepaid Mobile number: [protected]
Transaction ID: 616804
Mode of Recharge: Airtel Money APP(with registered number [protected])
Date of Recharge; 28-Jun-2016

Regards,
Vishal Agrawal

I had recharge my airtel number [protected] on dated 16/09/2016 with Rs. 335. The above plan as mentionedby airtel may provide 3G Data upto 2GB and 300 minutes for 28 days. The above scheme is displayed via SMS from Airtel itself. But when I recharged the same with Rs. 335 the plan given by airtel is Rs.335 = 2GB(1GB Day+1GB Night)3G WHICH IS NOT SIMILAR TO OFFERED PLAN. The same complaint is also done with Airtel Customer Care but they refuse to entertain the problem and denied best scheme offered by Airtel itself.

Location/place: Bangalore

Name of company/service: Airtel

To Airtel Services,

With deep dissatisfaction, I would like to lodge a complaint against the Airtel
Broadband Services. I own a connection, [protected] for which I requested the disconnection
in the month of JUNE 2016

Here are my grievances towards the process:

I requested a disconnection in June, and had payed the bill of amount Rs.4086 Receipt number:57209965 After paying the bill, we have contacted the Airtel Customer Care for discontinuing the connection order number:[protected] they sent also the next day they called and confirmed about the disconnection by sending sent this order number is:[protected]

I am continuously requesting for closing the number, but I am receiving
continuous bills. I am not at all willing to pay this bill. This is weird and I
want to settle this as soon as possible. I am highly dissatisfied with Airtel
as they are unnecessarily charging for another month.

I had once again called customer care on 21 july, but they are not considering my request.Please do solve this issue.

My no. is [protected]. I upgraded to 200 GB with 2 mbps. But the download speed is only ~80kbps. When i spoke to an executive, they asked me to check the speed in www.speedtest.com. It resulted in 1.9mbps. So when I asked abt the speed of ~80kbps, they finally told it depends on the website.If it depends on website, then y do say the spped is 2MBPS?? Whats the point in upgrading then?? Please do let me know why is that my speed is low?? Else, I dont want to pay 1899

Hi,
I was using the Airtel No. [protected], 3 - month ago they charged on Rs.500/ for data service while I had not uses the same, As I had taken the plan of 299 in which 1.6 GB data plan was available. I never uses more than this.
So I did several correspondence with Airtel to correct the bill but they don't do and started adding this extra amount with others charges like late penalty in next every bill. I did not paid such extra amount and now it reaches to Rs.1345/ though service are stopped since one month.
Please help and suggest the way forward.

Ref:Airtel Broad band No: [protected] account No: [protected] installed on
[protected] Correcting my email in your record- reg.ID

Understand that you have noted my email ID: [protected]@yahoo.com instead of correct ID: [protected]@yahoo.com. Kindly note down my correct email ID and confirm. Further you have not sent my monthly Broadband bill for [protected].

2. If I want to shift my telephone to Ramalinga Nagar. Trichy will you charge any charges? if so advise.

3.Initially I paid Rs.1000/- whcih will be adjusted against rent, what is the status.

Thanks

I hav been over charged for service not been properly provided to me.
Took two ISD plan in 26 july.
Which got activzted after 28 july.
Still amount if 7000/- was imposed.
I call customer care they said deposit 4000/- rest be settled. I did.
Now they said its invalid complaint. Kindly pay all.mutiple complaints, multiple calls now they said we never any such thing... Prztty big lier and cheaters...!!!
No one look into matter and try to settle issue. Dissconneted my phone for bill amount due unfairly charged on us 10000/-.
Kindly solve ussue as i want my number back.

My name is Nagesh and I have facing problem with call rates with Airtel

Number: [protected]

When I was submitting my port request at that time the Airtel back end team calls me and assures mi that they have gave me the offer for call rate cutter for 3 months but its false promises they are doing three times and my call rates are as it is and its really frustrating. Please advise should I continue with Airtel or they will be really offering me good call rates to continue with them ?

At.Pimparwada post. Anjandoh tq. Dharur dist.Beed pin code. 431124 mazya gav pimparwaa tq. Dharur dist beed Maharashtra made she ani mazya gavamade kutlayahi sim cardla network nahi jar mazya gavamade airtel che tower zale tar companicha khup fayda hoil jar mazya gavamade tower zale tar aju bajuchya 5 gavamadenetnetwork yeil ani companies khoop fayda hoil tari span mazya gavamade tower dyave

Airtel Customer care is very bad……. September 2nd 2016 i would call to customer care for change my plan in post paid……. But they not response my call…… Still today, i call 5 times…… but they r not response my call… So please check customer care…… Today you are not response my complaint, i change my network…. My complaint number is 71180691 and another one number is 71349470.

Dear sir/madam,
With reference to the above subject I have recharged rs 154 on September 8 2016 that time shown in my airtel app 1gb 3g/4/ for rs 154 and credited 500 mb that time I contacted customer care centre attended rasmi they told remaining 500 mb will be credited soon but not credited
And second time I have recharged today September 15 2016 of 154 by checked in retail shop keeper mobile as 154 recharge 1gb data 3g/4g but credited again 500 mb and I contacted customer care attended Ravi he said application down

It will be not I will go further for my claim

Kindly do the need full and oblige

Thanking you

Mahadev

Hi All,

This is the complaint regarding my airtel number [protected], i opt from postpaid to prepiad. Visited the airtel store which is 6 km away from my house., after submitting the documents airtel store guy asked me that sim will be activated with in 2 - 3 days. After two days, my Postpaid sim got deactived and on the other hand my new sim was not activated.

Contacted their customer care, wrote email, till one month they did not had any answer for this. When i wrote to their appelant authority they told me wrong sim was given by the airtel store guy and asking me to visit the store again and submit the same documents. Mt concerms are why should i visit the store again?This is the mistake at Airtel site, in giving the old sim and identifying the cause. If they had identified it immediately then i would have viaisited the store but this was the negligence at their side. So sim should be deliverd at my door step.

Sachin Gaur
[protected]

My Brother Mr. Pramod Reddy has recharged Net Balance of Rs. 157.00 2gb data 3G service 2 days on 9th of this month. And again he recharged Rs.29.00 for net balance carry forward purpose. But, in his Airtel App no details are mentioned as he did recharged the amount. Nill Data Balance is mentioned. After that I, his elder brother, decided to complaint in my local Airtel office at Kadapa District, Andhra Pradesh. But, I decided to complain here itself because,
there also very worst service by staff members. Getting very irritating by those people. Please give me justice regarding this.

I am facing a tremendous network problem in my flat. I have complained several occasions to customer care without any result. My current complaint number is ref13424085.

I got the below reply from one of your member.
"i would not recommend disconnection or port out as we are surely working on a larger solution to resolve the connectivity issue. Airtel has a superior network coverage overall with many other benefits that you get with no other competitor. I hope you understand that there could be an issue in few locations however airtel provides the best network coverage across the city".

Now a days we are not even getting a single point of network. It's really annoying. We are not staying in a forest, koramangala is being one of the reputed area in bengaluru and we dont have network coverage. This is very poor service from airtel. Look at your adds, all are fake!!!

Now it's time to move out! And remember i am not the only one going out. From now on i will inform everyone about the network issue we are facing and will convince them to move out of this airtel.

Jai geo!

- suresh

Hi,

I recharged my Airtel data pack. Inspite of repeated calls made to company I was assured that my problem will be solved by 14th sept but it was not, although from my end I had taken appropriate steps of registering a complaint, and talking in a ethical manner.
Ref No: C3GDC[protected]
We can use the above ref no to, reference to the problem.
Regards

I have wrote mail to activate "safety custody mode" when i flying to another country then said to paid all my balance. so i paid all my balance. next there is a mail from airtel payment assistance says you have to pay bill for this month. i wrote again to [protected]@airtel.com I have already informed to activate "safety custody mode". but we didn't get any confirmation from that department so we can't help. please pay your bill they said. then finally i paid all my balance and exit from the Airtel service

Dear Sir

We REIZ ELECTROCONTROLS PVT LTD. Gurgaon are using airtel(more than 46 lines) for the last 20 years satisfatory, but last 6 months we are facing a network problem by which hampering our business.

we would like to request you to solve the problem ASAP or we should opt for other vendor.

regards
Sumit

REIZ ELECTROCONTROLS PVT LTD.
497 UDYOG VIHAR -PHASE 3, GURGAON

I applied for a new broadband connection on 22 June 2016 and gave a cheque of 1000 rs. I was denied for connection on 28 June 2016 but the cheque was debited from my account on 5-July 2016. I am continuously following up with airtel customer care since last 2 months for refund but no satisfactory result.
Everytime a new excuse is being given by customer care. First I was told that it will be automatically refunded within 30 days. Even on complaining to customer care, I was told that my complian is registered but on checking next time, it was not registered. I am following with customer care every week but still to be resolved. Now I feel harassed totally by Airtel and no option left except complaining at consumer forum.

I was also suggested to raise a request for refund at airtel refund portal http://www.airtelonlinerefund.com/ on 29-Aug 2016. Again No status/ update received from Airtel on the same.
On complaining on 3-Sep-2016, I was told to send details on WhatsApp no "[protected]". I sent cancelled cheque photo along with other details but no action/ response yet from Airtel on the same.
Next time I was provided a new complaint no as [protected]. I provided all details along with bank account no, IFSC code
I received a call on 11-Sep-16 from customer care to provide account details again as details are not available with them. I asked them why should I provide my details again and again when I have already provided so many times. I was informed to call to nodal team.
When I made a follow up last time on 13 Sep-16 to nodal officer at landline no[protected] which is available on airtel website, it was again transferred to customer care only. Now customer care informed me that they do not have any update on it on their system and asked to give them my account statement. How can they ask for a consumer account statement? On countering it, I was told that they will check with their finance team and come back with a solution on next day. When I asked to transfer my call to Nodal officer, It was denied by customer care.

Today on 15- Sep-16, When I again tried to call to nodal authoity no and appelate authority no [protected] with my account no or landline no, It gave a voice message that this account no/ landline no is not correct and calls are getting disconnected.

Airtel has made all its efforts not to refund the amount and harass its customer as much as possible.
Airtel Landline no[protected]
Airtel account no- [protected]
Registered Mobile No [protected]
Last complaint no 72659812

I request not only to refund advance payment but also to charge penalty to airtel against customer harassment atleast by 10, 000 rs.