Airtel Complaints & Reviews

DEAR SIR,

I had attmpted twice recharging my wife's cell number [protected] in the name of V.MEENALOCHANI twice on 08.09.2016 & 09.09.2016 for RS.120/= each time but failed both time. Neither my SB account had been recredited nor my simcard uploaded for the said amount. My email ID is

[protected]@gmail.com

and my contact number is [protected].

R.VENKATARAMAN

A sum of rupees 150/- was paid to airtel company for online recharge to prepaid scheme on 07/09/2016 asper transaction id no [protected]. But the same amount has not been credited into my airtel simcard till date. The complaint in this regard was already booked by online ref number pr[protected] on 08/09/2016 at 12.08pm. So my problem not settled as on date. Please help me.

I'm working for Airtel...I have many offers from other subscribers...still I have a relationship with Airtel...soo wanna take a new connctn with Airtel...Airtel in is contact with me till I have given cheque...after that no response from Airtel...if I'm calling they are disconnecting calls...not get any response...donno how to get my money or connection...
If I got the connections and any problem with that donno when it will be resolve...
Landline num:[protected]

Dear sir,
I have been using your broad band services for over 11 years and suddenly i get a message that I have used 8 GB, where as the house was locked for over a month.. After much communication, Mr.Sarahth Misra cofirmed a back end server problem and promised to replenish the 8 GB. Next minute we get the intimation that we have consumed6.5 GB.I get auoto generated replies to my tweets, only the names keep changing.I have enough evidence that the usage of some other consumer is being billed to me.I am fed up. Promises of visit of officials, but no body comes Every month the 8GB gets used up in 2 days.We have no speed.We doneot down load any thing.If you can do some thing please do
This happening from May 0f 2016.
broad Band no-[protected].M-[protected], [protected].
Regards
J.S.Subramanian
ps-Check mails from our side.
.

I'm Vodafone user & yesterday i purchase one Airtel sim from airtel store..that yet not activate..
& just now i call to your customer care no- [protected] regarding to sim activation.. Way of talking & behavior of is very very bad..
I spoke to M/s Indu..
She told me that we can't say how many day's will take to activation.. Don't call for the same..

Dear service team,

Hi, this is Mr. S. Srinivas from Andhra pradesh having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanking you

This shahzad hussain from taragerh ajmer Rajasthan
actually taragerh is a hill were 1000 of people came daily and there is 5000 people live here
we facing networking problem there is no sims which have network here only cdmas sim could work but now there is also slow and we think airtel 4g is better but he's also didn't have network so i request you tu build a tower here there is too much space for your tower
address is taragerh hill ajmer

Hi, I am very disappointed with the international roaming pack that I took for my travel to US. I took it at Rs. 4999 per month for a one-month travel. I activated the pack on 5th Jul 2016 and deactivated it on 3rd August 2016. My last international roaming usage was on 2nd August when I was travelling back to India. I was under the impression that my billing cycle was from 3rd of the month to 2nd of the month because this is what the customer care had suggested to me when I explained about my travel plans. In fact I had changed my billing cycle from the earlier 20th of month to 19th of next month precisely because of such a suggestion. However I see that billing cycle has not changed to 3rd to 2nd but has changed to 2nd to 1st. And so the international roaming call that I made on my last travel date abroad (2nd August) has got included in another month. So I have been charged another Rs. 4999 for subsequent month as well. Despite multiple mails on this, no one from customer care seems to be able to understand that should be reversed from my bill.

Last more than 15 years i have airtel sim card no as [protected] . Previously also against this no i have sim card from airtel galley at andherei east chackala . Since said sim card was not funcationing hence i have paid rs 30/- with given duly signed zerox copy of my adhar card & photo to airtel galley at shanti nagar andherei east . They are given me new 4 g card. The sim is stop with in 2 days . I have visited both andherei east galley . They told me this prepaid sim card no [protected] . Is belong to mr jitendra it is shock i have sent emails, sms to airtel also talked with them but they are not ready for same . It is wrongly keying mistake from airtel staff . Also it is crime offence !! hence kindly take require action with them

Hi,

My name is kishorkumar MS, I had requested for porting my [protected] from tata docomo to AIRTEL postpaid 3 weeks ago(14/8/16) with plan of 399.
* 600 National SMS
* 80 minutes Local calls.
* 960 STD calls.
* 1 GB 4G/3G data( As AIRTEL agents told me that i would get 1 GB 4G/3G data and unlimited 2G data per month for next 6 months )
So i chose AIRTEL, i had been calling AIRTEL agent regarding sim activation as they were taking long time to active but AIRTEL agent(Tele caller ) had not been responding my call so i raised the complaint against them through 198 customer care, they had not taken any action, somehow SIM has been activated on 6/9/16 but the 499 pack has been activated instead of 399 with
* 180 Locals calls
* 300 National SMS.
* 640 STD calls.
* 1.06GB data.
so again i raised the complaint against that agent and spoken to his manager but they didnt responding well. i raised complaint more than 5 times through 198 customer care and AIRTEL complaint care [protected]@in.airtel.com. They have not provide any complaint acknowledgement number. i asked customer care's manager and they said like they cant provide me the acknowledgement number and there is no free data pack and disconnected the call . again i made a call and they said all my complaints had been deleted. they are wasting time and i have been frustrated with those bad services. Please take the action against this worst service provider, here is the recently raised complaint acknowledgement[protected] and [protected]. and those agent and managers numbers are [protected] and [protected] respectively.

Thanks & regards,
Kishorkumar MS.

Hello,

I have raised a request to Cancel My no [protected] on 23-Aug and was mentioned that no is not with me right now it is urgent to cancel as some one is misusing this number.

They told it has been suspended and will be deactivated. But on 7th-Sep when I checked with Durga(Call Center Employee of 121), she told it is still Active. I requested to Transfer the call to Floor In-charge and Yamuna picked the call and she mentioned it will be deactivated with immediate effect and some one will give a call within 24 hours for confirmation.

Nothing happened, on 8-Sep again I spoke with another floor In-charge Manjula and she told it will take another 6 days..

Not sure what kind of process they have. If the no needs to get deactivated due to some fraud or miss use they need such a complex process.

Can you please help on this.

Thanks,
Amit Kumar Roy

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending your details of top-up card please help us me top up voucher problem slove...

Serial No:[protected]

Secret Pin:*****[protected]

My Mobile No:[protected]

Pls sir help me bhrthi airtel4G lanch my land in tower in iam OK bharthi tower company in deposit amount in 3500rs in SBI bank iam paid sir nex Tex amount in25000rs in same account SBI bank next AC account open u name amount paid in 49500rs iam puvar family no amount in pls my amout Dapasit in retan pls sir help me sir bharthi tower company cell number.[protected], mail ID, bharti.[protected]@gmail, my number sir, [protected] pls sir help me

Hi,

Airtel is not refunding the security deposit and left over amount in my account after I ported to Vodafone network. The store people are also not helping and they asked me to WhatsApp my bank details to [protected]but there is no response since past 10 days. Airtel is turning out to be one cheat company with network going from bad to worse and customer care is also pathetic. Please me getting my money back.

Thanks and regards
Sandeep
[protected]

My Airtel no is [protected]...I m getting ads of imlee ..uber...and other pony vulgar sites after 2min on my mobile...pls stop seeing these ads on my mobile...I have tries all the method of preventing these ads on my mobile...but not successful.. Please guide me and take necessary steps soon to make my Mobil comfortable in operating ...hopefully for cooperation

Hi sir,

I had an Airtel connection with number [protected]. Before moving for other provider, I told the customer care person to disconnect my existing service. But to my surprise, later after 3 months I received a bill amounting to 6k. I haven't used any data during that 3 months. Also, I requested the customer care to cancel my connection. Recently, Airtel send a notice to my mail with subject "FINAL LEGAL REMAINDER". Kindly, look into the issue.

I upgraded to HD from SD dth on 28.8.16. Since then it was giving a lot of problem. Again and again it asks for inserting card. On 06.09.16 it completely went off and asking 'first installation setup'. When contacted customer care he asked It will be charged Rs.150/- for engineer visit. I already paid ₹600. When company device is faulty why shud I pay. When tried to complain at Airtel site there was no mail id given and when tried on complaint page it is not getting submitted. Total irresponsible attitude. Can u help?

Dear Sirplease refer my complaint Dt:26.8.2016 regarding activation of my sim no:[protected] which is still not resolved even after submission of documents to the airtel store of paschim vihar jwalaheri market New Delhi110063.
On calling customer care response is that they have not received any documents for the said number regarding activating for the same. This is really disturbing. Am not able to have a connection since 23.08.16 despite of my regular followup.
Request you to activate the same at the earliest

Regards
Charan
[protected]

Dear sir,
My grand daughter have shifted to usa for good and the mobile number [protected] is no more in use for more than 2 months. i requested airtel to de-activate it and [protected]@in. airtel.com informed 0n 30/07/16 that within 2 hours
Our representative shall call you. (here it is worthwhile to inform that i had informed that the phone was carried by my grand daughter to usa and gave them my mobile no. [protected]) the mail came from 121 which doesn't want any response from customers. nobody had contacted till date. no idea how the problem is going to be resolved though i have paid bills up to july 2016.

I would like to bring to your kind attention that my Airtel landline is not working for the past two weeks and I have visited your customer care center multiple times. Being a Senior Citizen I have requested to get the issue resolved and there hasn't been any activity till date. Very annoyed and sad with the complaints are handled by executives in Sector - 20 ( Panchula) branch. Every time I go they set wrong expectations that we are sending some one and no one visits. I would like you to kindly take a note of how much I am dissatisfied with my experience and if this situation prevails then I will have to change my service provider. Hope my email shall get the ball rolling and you guys will try to resolve my issue on priority.