Airtel Complaints & Reviews

Hello Team,

I applied for broadband connection through online system. I also got the response call from your end and I was informed that I am eligible for getting the connection and someone will come to check the feasibility and collect the documents. I did not receive any call and nobody came to collect it. Then I sent multiple emails to you and I was promised that someone will contact and have my connection installed. I got the call from your representative and I was advised that at least 10 people has to apply for new connection from your area and we will give the connection.
There is already a switch available hardly in 100 meter of distance and I was told that no switch is free there hence it will not be provided. Are you asking me to go out and find 10 people who is looking for new Airtel broadband connection? I really don't understand that why I am not being given the connection. I am living in Chennai and that too in a very good area. You people are not willing to spend some amount and bring the wire to my home even through you are collecting 1000 rupees for installation. Once you give the connection people will come to know and they will surly apply for new connection. Kindly provide me the valid reason for not giving the connection.

I placed a request in airtel website for broadband 899 plan on 12th Aug Morning. I got a call from the number[protected] and the person who attended my request was Ms. ANU.
The first call i received from this number was at 4:02 PM on 12th Aug and she said she is from Airtel and she help me with the connection by sending a person.
Then I said, I am ok to proceed, please send your representative.
Then i got a call from the same person Ms. ANU at 4:54 pm on the same day that she will send a person with form to be filled.
I was asked to pay Rs.1000.
Then i got a call from [protected] at 5:10 pm the person who collected the information on airtel form for broadband and collected Rs.1000.
He said the Airtel team will contact me for the address verification.
Next day, on 13th Aug I got a call from [protected] at 12:04 pm saying that he will come in the evening for address verification.
I just waited for him at home that evening and he did not turn up.
Since then i have tried calling this number and he is not picking up the calls.

Then I did not take any action on Monday, 15th Aug as it was a national holiday and tried calling 121 to inquire about the status.
They said the address that i have provided is wrong.
But then I said I have given it appropriately and if required please check my form that i have filled.
I asked whats the next step. They said they will raise a request to get it corrected. But the correction did not take place.
I called again on 17th Aug night to 121 to verify the status and i was asked to write a mail with the details.
I wrote a detailed mail with whatever i have provided and the acknowledgement also provided in the mail. But there is no response yet.
The request number in the acknowledgement was TBLR-7191460. Please refer the image attached.

But this morning I got a doubt with the number[protected] from which i got a call on 12th Aug to get the form filled and pay the amount. I tried calling them.
It was picked up by Mr. AKASH and he said it is Airtel office that is in front of Jayadeva hospital and i said i want to talk to Ms. Anu.
Since she wasn't available i had to wait till her arrival. He told he will ask her to give a call back once she arrives.
But I did not receive any response. I tried calling the number and luckily she picks up the call but says she will get back to me by 1 pm.
But she did not call me back. I tried almost 25 times to the number[protected]. No one is picking the call.
And I even tried calling from a different number to check whether it is a hoax company or airtel only, they are just disconnecting the calls.
I asked even my friend to give a try, they are disconnecting even that call.
This is totally a harassment issue. Inspite of money being taken by this person from me, she is not at all answering my call.
At least she did not tell me what the issue is.
And that's the end, later nobody is picking the call.
When i looked into the image attached acknowledgement, i found a seal that says SRL Communication. When i searched in the internet i found below details.
SRL Communication is located in BTM Layout. No.66, 16th Main, BTM Layout 2nd Stage, Bangalore - 560076, Near Udupi Garden.
Their numbers are +(91)-[protected], [protected].

Now I am a state that I don't know whether i get a connection or I don't.
No response from Airtel also for my first mail on 17th Aug night.
No response from either this SRL Communication. Please check below link for SRL Communication. I was even asked by airtel to call these SRL communication if there are any issues.

http://www.justdial.com/Bangalore/SRL-Communication-%3Cnear%3E-Near-Udupi-Garden...⇄

It's a total harassment from Airtel because when i submitted my request in airtel website, i got a call from SRL Communication (please check the seal on the acknowledgement) and now not responding.
I see both are equally responsible for this issue.

I need an immediate broadband connection from airtel. And a written apology from the third party vendor SRL Communication and Airtel.

Kindly help me.

Getting network problem at my office as well as in my home. Most of the time i cant make a single call or receive any call. Complained several times (Documents attached). Service engineer from airtel visited on 26/07/2016 and told that network problem can only solved by installing "repeater" inside in my office.
But thats all. Nothing happened after that, only got some phone calls from airtel saying that my problem will be solved in 2 days. But without solving my problem they are closing my complaint.
I am using 4 (Four) airtel postpaid connections. Paying bills in proper time. But the company literally is not providing any service.

I am airtel user with number [protected].At 7:17PM dated at 18/8/2016 received a call with number +[protected] but no reply received from other end.I called back and found that this is an IVR system.I finished the call and airtel charges Rs.8 for one minute.
Issues-
(1)May be possible that airtel made this type of call, or
(2)From where these fake calls are generated?
Please make an enquiry about this call and take action against this number owner.

Dear airtel,

As i'm using airtel postpaid simcard [protected] from 4 years from last 6 months i'm not getting the signal inside my home so please do clear my issue as v all villagers are using airtel in same area it as became a big issues with our all near 2-3 villagers, so please try resolve this issue.
Airtel tower is available in netrad village, but network signal not available for conversation.

My address as below :
Gumna ram choudhary s/o shri khema ram choudhary
Village : pokrasar post netrad, teh. : chohtan, dist. Barmer, rajasthan
Another mob. No [protected]

I have submitted a sim change request on 16/08/2016.
My sim no is[protected]u
Phone no is [protected].

My sim has not been activated yet. First they told me that it will be active within 4 hours. After one day, i again visited the store and they told me that the sim seems to be not functioning, gave me another sim
And told me that it will activate in another 4 hours.
I have been chasing them for 2 days now and there has been no resolution. My work has suffered due to this. Whenever i call them they have only one response, that it will be taken care in another 12 hours.
Iam totally fed up with airtel and don't know what to do now as the same number is very important to me.

29th jul : send request to [protected]@airtel.in for cancelling direct / auto debit from credit card on monthly payment and received confirmation on cancellation on the same day.
8th jul: raised request to shift connection as we shifted house to next cross. The connection was deactivated on the same day.
20th jul : received call from airtel relocation is not possible due to non availability of port.
16th aug : received message from bank for auto debit of rs.400 / towards airtel connection.
16th - 18th aug: tried calling / mailing airtel to get clarification on debit
18th aug : customer executive [vignesh] informed this debit is for billing period 11th jul - 20th jul and they can't reverse the amount.

Dear Sir

Malalagadde
sorab (Taluk)
Shimogga(dist)
Ulavi(hobli)
karnataka-577434

Please Solve the Network problem in Ulavi sorab (taluk) Shimogga(dist) karnataka-577434

not working properly your network so we not satisfaction in your network point so please solve or arrange the another network based on our area


Thanking You...


Lohith K

Dear sir, somebody stolen my mobile on[protected] while travelling in train. Same day at secundrabd rly station i lodged a complaint against my handset. My stolen mobile number [protected] now it was activated by airtel.
My imei no: [protected], second no [protected]. Pl help me sir.

Chebolu nageswara rao
[protected]@gmail.com
[protected]

Hi i have ordered for airtel landline broadband connection with the confirmation of marketing person that there is a feasiable to give connection and got rs 1000 as installation charges but the technician without reaching my home he has canceled the call stating there is no feasible to give connection more than 2 weeks our refund amount of rs1000 has not reached us airtel has cheated us that no one is helping us in this case

Dear sir/madam

i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned above.
thanking you

regards

Kamal Yadav

Dear airtel,

This is mangesh vairat. I have port my no. [protected] tata docomo to airtel but the porting process was not done successfully from day one i switch my number to airtel i am facing problem.

1. My out going service and internet service was activated but the incoming facility was totally closed. I can not received any call and any sms from any other number only out going facility was stared to my number. My this number register with my bank & my lpg connection and i can not done any online transaction due to otp not received because in coming facility not started on my number. I am facing big trouble and paying late fees due to not make any online transaction.

2. I visited airtel gallery for the same issue they suggest me deactivate my no and after deactivate again go for a new sim for same number. I have try this process 3 times but still my sim card was not started.

This is 3rd class service and network of yours dont show any add on television open network and all its a bull. I suggest every one dont switch your number to airtel network 3rd class service provider. Almost 1 month going on i am facing issue but they dont have any solution.

I suggest you dont make fool to people its a open network and all. I am trying to take legal action against airtel.

Whenever i called on customer care of airtel they told me that they ll give me callback and resolve my problem but no action has been taken from their end. i am having a very bad experience with airtel please process my request or refund my amount. TBLR NO:7191887

Dear sir . My name komal my airtel number [protected] last night missing to home and request for you my number temprery disconect my number antoher person not miss use please personly requst

Sir i have purchased a airtel prepaid sim on 15 august 2016 from a local agent shop, who said the sim will be activated in 12 hours, but the sim is still not activated
Sim card number is [protected]
The location is sector 5 salt lake, kolkata, west. Bengal
The sim is not yet registered even after 3 days of purchasing
Please help me regarding the above mentioned information

We have made the payment monthly by cheques and also it was realised on our bank A/c. The said Bank statement also sent to you Nodal Dept / Santhome office at Chennai / 198 / to all of your departments.

[protected] & ors.

Please take action in this regard without any delay.

Sir, i was using a phone number for so many years. Then after i went abroad i missed recharging the phone for quite sometime so it got deactivated. But i would like to get the same number back as that number is my contact number in many professional and personal references. If i don't get back the number, il miss many professional and personal details from ppl trying to contact me and if the number goes to any other customer it can be misused.. Kindly get me back my number. Thank you..

Hi,
no coverage of tower, so i give land for tower installaion,
contact me at [protected].
Dist- karnal, teh- Nilokheri, haryana

Dear Sir,
Please help me in getting call list for last one year from[protected] to till date i.e.[protected]. My AIRTEL No. is [protected] and e-mail id is [protected]@gmail.com.This is very urget for me.

Plz do the needful.

Rgds

DWAIPAYAN DAS

As i submitted my documents for new broadband connection on[protected]Wednesday) and i payed a caption amount for installation also. They told within 72hrs they will provide a connection but till now[protected] they didn't done tht, and the consult person also not at all pickup call... I didn't receive any mail and confirmation phone call... I think airtel cheating the costumers by getting money