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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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A
Adrian Roberts
from Bengaluru, Karnataka
Sep 13, 2016
Resolved
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Resolved

Address: 560102

HI,

The person Samir Gautam to whom this mobile no. belongs has cheated me of money and is a fraudster who has cheated alot of people.

I want the details of this Mobile no. i.e. address and exact location.

Also, if you could give me the IMEI no. of his phone,
Incase he changes the no.

Please forward these details to roberts.[protected]@gmail.com

Thanks
Oct 15, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 September 2016 regarding privacy details of airtel mobile number [protected].

We would like to update you that bharti airtel complies with international security standards for data security. Hence, any information related to customer’s account cannot be shared or disclosed to any third party.

Your’s sincerely,

Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel limited
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    Y
    yanjar
    Sep 13, 2016
    Resolved
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    Resolved

    Address: 560048
    Website: airtel

    Airtel cheated me around 500rs in the name of 3G Data.

    If Airtel is doing cheating for each customer, howmany customers it may cheated and how much revenuce its earned through cheating.really iam fed of all these cheap tricks from Airtel network.actually they are getting business from us and getting profit.but they are not implementing offers properly.we have to waste our lot of time to talk about issues with airtel customer care.

    Please guide us how to get justice from this cheating
    Oct 16, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Sep 13, 2016
    Updated by yanjar
    But iam sure that i will move to court if i did not get my balance amount.Actually i dont have a time now.otherwise i know how to get amount get it back.keep in mind iam not easily leave amount
    Verified Support
    Sep 15, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 September 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      ramchoo
      from Madurai, Tamil Nadu
      Sep 13, 2016
      Resolved
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      Resolved

      Address: Madurai, Tamil Nadu, 625018
      Website: AIRTEL

      I had tried to recharge my wife's cell No.[protected] through online on 08.09.2016 but failed. Success messege for recharging had not bee received. The cell No.[protected] had not been uploaded for Rs.101/=. Neither the cell had been recharged nor my SB account had been recredited for Rs.120/=. Kindly do the needful.

      R.Venkataraman.
      MY CELL NO.[protected].
      Oct 15, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 13 September 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        M
        madhu2kumar
        from Buxar, Bihar
        Sep 13, 2016
        Resolved
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        Resolved

        Address: Panipat, Haryana, 132103
        Website: www.airtel.in

        Hi Team,

        I went to airtel office in Panipat, Haryana on 18th Aug, 2016.Since i have lost my airtel sim card, I went to office to apply for duplicate sim card on 18Aug2016 with all document they have demanded with one photograph. But still its not activated . I have visited airtel office 3 times till now and also did followup with the airtel executive, but my sim card is still not active. Please help me out.

        My active no is [protected].

        Regards,
        Madhurendra
        Oct 15, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2016
        Airtel Customer Care's response
        Dear Madhurendra,

        This is with reference to your post dated 13 September 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          Y
          Yogu5555
          from Nagpur, Maharashtra
          Sep 13, 2016
          Resolved
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          Resolved

          Address: Dhule, Maharashtra, 424001

          As per mentioned above U am cuatomer of Airtel postpaid plan from last couple of years.I got rental plan of Rs.150 in that calling and some sort of msgs are free. Also 1Gb internet is free. The issue is in the month of June 2016 I had used almost limit of my Data plan at 25th.I got call from Airtel saLes team in that the ledy tell about new data plan will updated in which 500MB will at 3G4G speed and remaining 500Mb at 2G unlimited with 150 rental additional and no other charges other than this 150. I Said Ok bcuaz 3G speed.After that I got confirmation msg for credit of 500 Mb to my Ac and plan upgrade.Then I restart the Data usasges and use 500Mb Data. As soon as o got msg of complition of limit of Data I closed my Data usaage.Next day I got Msg of ExceS's usage of Data. I suddenly call to Customer care He said The company is Calculatin total 1500Mb data usage and according the msg is send to you it will be rectified in the Nxt bill genaration.But as bill generate it comes according to total 1500Mb data uasage.Again I called to cust care this time this ledy tells me She can Waive approx 2000/- from bill of 3000/- you have to Rs.1000/- I said I havnt use excess data in first 1000Mb and Next 500Mb also why should I pay 1000/- extra. I said you update my data pln then only I used 500Mb I can pay the additional rental of Rs.150 not beyond that and Don't charge me for Whole 1500MB. Again I call them for reg this that I want to pay the bills Plz correct and resend the bills to me.After that Airtel has cut dowm my Outgoing facility and soon Incoming will also.Kindly help me
          Nov 9, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 September 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Got a duplicate sim on 05 sep 2016 and assured that will be activated within 4 hours. but till now not activated. sim no.[protected]U
          mob. no. [protected]
          imsi no.[protected]
          Hello sir,

          i am your customer my mo. no. is [protected] please send the incoming and outgoing call details from 1 jan 2016 to 30 june 2016 my email id my id is "[protected]@gmail.com"
          I am not able to talk though phone due to high voice break in our area. my friends also facing the same problem. The area is highly populated area and range is shown full. This issue started just before 2 weeks.
          with regards
          jibin
          mobile no- [protected]
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            K
            Kishore Surisetty
            from Hyderabad, Andhra Pradesh
            Sep 13, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500049

            I am using Airtel postpaid connection for my Mobile and the "SO CALLED OPEN NETWORK" at my premises is VERY VERY VERY BAD (Can't express more frustration) and it tests your patience to the maximum. When checked in open network it shows excellent signal at our area which is a wrong info. You are simply fooling around the people with open network concept showing false information, but the reality is nowhere near by. After repeated calls/complaints from my friend (who stays in the same community) and me, they responded now saying that they are looking for a new site for the upgradation of the tower which takes 3-6 months. What is the point of keeping this connection and pay bills if we can't use it at my home?

            For this reason, I thought I will get a landline connection and called Airtel (unfortunately) broadband to get me a Broadband connection as they provide the landline connection along with it. I have asked my previous Broadband vendor to get make the disconnection and requested Airtel for the new Broadband/Landline connection. The Airtel Sales Rep. has informed that they will give me a free wifi-router and landline instrument if I pay the 6 months bill in advance which I went for. During the installation, they did not give me the landline instrument and told me that it will be given in 3-4 days, which did not happen. I called again after 4days, they are saying 2more days and it will be availble this week.

            Currently, Neither I can make calls from my mobile, nor the Landline. And, in the LandLine account, I see that 13Rs. as billed amount, not sure if it can happen without me having the Landline instrument, looks like some aliens are making calls from my virtual landline connection.

            My mobile no: +91 [protected]
            Alternate contact no: +91 [protected] (my friend - Sharma)

            Regards,
            One in millions of your extremely Frustrated customers
            - Kishore
            Oct 19, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Sep 13, 2016
            Updated by Kishore Surisetty
            Btw, the Broadband internet is also poor. The previous vendor is far better in terms of download and upload speed.

            My Email address: [protected]@gmail.com
            Verified Support
            Sep 18, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 13 September 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Even I am staying in the same community and I am simply paying 500 a month for no calls as there is no signal at our home ... Calls won't connect most of the times, if connected they get dropped even if not dropped the other person cannot hear wat we speak . Ultimately we cannot make any calls at home.
            I have raised three complaints and they have closed two complaints as resolved without even contacting me and without addressing the complaint. The third complaint is in open state from last two weeks with no resolution. Am planning to change my connection and my wife connection soon . Enough of airtel's irresponsible behaviour and failure to retain an 8 year loyal customer .
            We get lot more frustrated when we see airtel adds stating open and great network . It's simply fooling people . Stop spending on adds and start investing in improving your signal quality. This is our last attempt to make you understand the seriousness of situation.

            Another frustrated customer,
            Ram Sharma
            Please provide me the details of incoming and outgoing calls & sent and recive msg. for the last 30 days to till date for my airtel prepaid no. [protected], on my email id mentioned above.
            To, The Manager
            Airtel

            From last 32 hrs i have requested Airtel to activate my Data Plan of 2GB @Rs 350/-pm and till now there is no update. I have called Airtel Customer Care 5 times since yesterday and always they give me False commitment.

            I need to get this sorted today before 1800 Hrs or else I'm changing my Port.
            I want to check my call details of all incoming and outgoing call month ofAug 16 my mob no is [protected] my e mail id is [protected]@gmail.com
            Sir,

            I am continuously getting vulgar and abusive messages from Airtel number [protected]. Please take strict action against this number.

            Sagarika
            I want to surrender my number [protected]. I already have four numbers of airtel and want to change it.

            regards
            Hello Sir,

            I have an land in Mumbai National Highway near kunigal (Karnataka), i request & suggest to install an network tower for 4G so that growing city of kunigal will experiance 4G.

            Contact ?
            Jagadish Kumar,
            [protected]
            Please put a tower in my village please ..., ...
            I am having mobile pre paid connection from airlel, india my mobile no is [protected] on 01/09/2016 co has deducted rs 500 in 10 minuets different service has been activated in my mobile which i haven`t book so please take this matter very seriously & make my amount refund in my mobile no
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              N
              nitin bhandari12
              from Mumbai, Maharashtra
              Sep 13, 2016
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014
              Website: www.airtel.in/broadband-and-fixed-line/fixed-line/relocation-of-connection

              I had raised a broadband transfer request with airtel in the same city and in Pune.Which is viman nagar location
              My airtel account number is [protected]. I raised the request on 31 Aug - ref. no. 72335332

              This request has still not been resolved (almost 2 Weeks).AlreadyI had to spend almost INR 1000 for using internet on my phone due to this delay, and I am not able to do my official work in weekends.
              Oct 27, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Sep 07, 2016
              rakewsh's response
              please do it as priority basis.
              Verified Support
              Sep 26, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 13 September 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Hi, This is smart act by airel that they start the service on their own deducting the charges without informing the customer. I am not going to leave them this time, its a fraud company I believe.
              If your company needed tower on building contact me on [protected] for bahraich utter pradesh pin -271801
              Pleas dear sir my number is [protected] call record list send my email id [protected]@gmail.com
              Land available on rent for Mobile Tower Installation I am interested in providing my properties to any mobile company for installing their tower on rental basis.
              Muzafferpur Bihar area pin code - 843115
              Jay choudhury . Mo.[protected]
              I want to block my airtel sim [protected] which has been stolen last 3 days. and also sim contain lot of familiy no contact detail thts why i m worried so much .and other family member contain tht no also .
              there for i request you to kindly block tht no.and i will be obliged.
              Pls i want hard copy of my bill for airtel by post/courier for cell no [protected]
              co not giving inspite of
              I am Sandeep, I am using Airtel Connection N0. [protected]. My mobile is neither sending Messages nor receiving messages. Please resolve this Problem asap as I am not even able to check my balance in prepaid account. I have already raised the issue with Airtel customer care (198) but still I am facing issues with messages.

              Thanks
              Sandeep Goyal
              Your best offer was rs. 225 in 2 gb 3g data . I recharge and receive only 1 gb data. Then i call your coustumer care and he told me to 1 gb day & 1 gb night. But your best offer my airtel no. [protected] is 2gb data. Not write day or night.
              So i request you to give me full 2 gb data for 28 day.
              Thanks
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                A
                Aruna Prasad Kaluvala
                from Hyderabad, Telangana
                Sep 13, 2016
                Resolved
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                Resolved

                Address: 500097
                Website: www.consumercomplaints.in/new_complaint

                Sir, i K. Aruna Prasad airtel costamar having 3 connections of prepaid. The signal level in my house no.1-80; Viveknagar Colony, Jillelaguda, Hyderabad, pin -500097.
                The signal level is very poor in my house it is only -111dbm the signal strength measured through apps. Cell numbers regularly used are [protected], [protected] and [protected]. Most of the time time signal strength is poor in my house. Even after going out hose the quality of speech is poor and call get cuts at times. Complaint was lodged with airtel still ther was only telephonic assurence but action and result of improvement was not seen.
                Hence it is requsted to resolve the problem immediately.
                My mail id- kaluvalaarunaprasad @gmail.com
                Looking forward for quick action.
                K. Aruna Prasad.
                Oct 15, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Sep 07, 2016
                simburagavendra's response
                No network in mardala area 4g net work and voice
                Verified Support
                Sep 14, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 September 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                PLease step up Airtel tower IN C block shyam nagar.

                Ankit tripathi
                671 C block shyam nagar
                kanpur
                No network in mardala area and 4g network is not there
                Problem is that in our area there is no any network so i have own location for installation of network. area is:
                vill-alhanwadi
                p.o-pathardi
                dist-ahamadnagar

                ph no.-[protected], [protected]
                I have a land in thiruvallur opposite to collector office ...
                if the the place is need for tower contact me @[protected]
                Hi,

                I am using airtel mobile no. [protected] since 10-12 years and now facing frequent bad practices of talk & data balance deduction as day before yesterday I recharge the balance for 300.00 and then purchase data pack of 156.00 for 450 mb which deducted competly 300.00 yesterday, please check.
                On Sunday @10:46 i was recharging my number [protected] using my airtel app with Rs 1498.0 transaction initiated but didn't complete. 1498.0 Balance from my bank account deducted. Transaction id is[protected]. I registered my complaint but still waiting for my balance.. Plz help me..
                AM RECHARGED AIRTEL DTH No.[protected] ONE MONTH PACK FOR Rs.172/- ON 23.08.2016 . But I got message on 01.09.2016 " yr account will expire soon recharge immediately and monthly pack rs.276/-".

                How it possible? please clarify...
                I have a land and I am interested in giving it for tower installation

                Location: BYCHAPURA, DEVANAHALLI, Banglore rural
                Contact:[protected]
                Email:[protected]@gmail.com
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                  R
                  raksil
                  from Bhubaneshwar, Odisha
                  Sep 13, 2016
                  Resolved
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                  Address: 794101
                  Website: WWW.Google.com

                  Sir please kindly delate all the sms from mobile no. [protected] which i could not delate from my side from the beginning. I realy upset for my text mesage and any mms massage which i send to mobile no [protected] I realy dont want to see again and any more and those who I send the sms realy they are black miling me for that reason I need to delate all the sms but I could not do which I send the text massage to above mention no. Please Sir kindly do it for me
                  Oct 15, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 14, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 13 September 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    secret
                    from Murgud, Maharashtra
                    Sep 13, 2016
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400066
                    Website: Airtel

                    I am getting frequent missed calls and phone calls on my mobile no. My no. Is [protected] and the mobile number from whom I am getting frequent missed call and harassment call is [protected] the concerned person is changing numbers frequently and giving miss calls with different mobile numbers when I blocked above mentioned numbers. She is a married woman calling frequently to ask about her husband so also she mentioned on phone that her husband calls on girls mobile by purchasing new numbers and discard old numbers she also said that her husband cheated her even after telling that I don't know you nor your husband personally frequently calling me and harassing me and also calling on my mom's cell no. [protected] even after telling her to stop calling us she stays in Delhi and we in Mumbai as we have never seen her hubby nor her personally she frequently calls and harass us by giving missed calls on my and mom's mobile number.
                    Oct 14, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Sep 13, 2016
                    Updated by secret
                    Now she started calling frequently on from another new mobile no. [protected] on my cell after blocking earlier number.
                    Verified Support
                    Sep 13, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 September 2016.

                    We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      Chhotu Ram Bishnoi Mandla
                      Sep 12, 2016
                      Resolved
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                      Resolved

                      Address: Jodhpur, Rajasthan, 345021
                      Website: chhotubishnoi

                      Sir, My Airtel Number Is [protected].I Continuously Complaining That There Is 3G Coverage All Around Here, 3G Towers Are At 3-4 KM Distance Except Our Area Where No 3G And From 5 Years The 2G Signal Also Completely Getting Poor Several Times In A Year This Time Since Last 2 Months There Is Totally No Indoor Coverage.But Everytime I Getting Response That The Issue Forwarding To Technical Department And Will Get Resolved Shortly.But Never Get Improvisation/Upgrade Of Network And The Issue Is Unsolved. If You Have No Intention To Upgrade The Network Then Please Say This Clearly And I Will Switch To Some Other Better Network As Some Operator Even Not Yet Lunched Officially Are Enabled My Area Into 4G Already. Address-AT- Ramnagar Mandla kallan tehsil_- Phalodi district Jodhpur Rajasthan
                      Oct 15, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 12 September 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        N
                        Neetu.Singh.30
                        from Pune, Maharashtra
                        Sep 12, 2016
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600055

                        I want to cancel my post paid connection . I told Airtel many times to cancel it but they are not doing it and keep on adding bills over bills every month even though I am not using it. I am fed up of paying bills without using. Its been more than 7-8 months I am paying huge bills without using.
                        My Airtel number is [protected]. Kindly help me.

                        Thanks,
                        neetu
                        Nov 9, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 12 September 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          karth47
                          from Delhi, Delhi
                          Sep 12, 2016
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600081
                          Website: airtel broadband

                          Am using airtel broadband connection for last six years, recently I hve shift my residence just flats far from my old one.I requested airtel for shifting my airtel broadband connection to my new address by calling up customer care. Thy have said within 5 days your query 'll get resolved and shifting 'll get done, but till nw my complaint not got resolved its already 10 days got over no communication from their end yet to receive. Due to this am suffering alot. I can't able to pay the bills, my official got affected, I dunno what's the problem and dunno why taking tis much time for shifting for just 4 flats from old to new address.

                          Regards
                          Karthik
                          [protected]
                          [protected]@gmail. com
                          Oct 30, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2016
                          Airtel Customer Care's response
                          Dear Karthik,

                          This is with reference to your post dated 12 September 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            mastersminds43
                            from Hyderabad, Telangana
                            Sep 12, 2016
                            Resolved
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                            Resolved

                            Website: airtel.in

                            Airtel Call centre representative mis-informed me that my bill is too much, its around[protected]. They fool people by such false statements, and hence convince customers to increase the plan to 1599.

                            Please look into the matter carefully, and try to enhance the processes by removing such fake calls to lure customers.

                            It's disappointed to to hear from Nodal team also, as they have responded to my mail without checking the facts properly.

                            Airtel's reputation is being spoiled by such Airtel teams.

                            Thanks,
                            [protected]@gmail.com
                            Oct 18, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 17, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 12 September 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Rohit Jadav
                              from Delhi, Delhi
                              Sep 12, 2016
                              Resolved
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                              Resolved

                              Address: 380007

                              Dear Team,

                              I am writing this mail to inform you that, I am not receiving any Bank transaction or eCommerce update related SMS on my number [protected].
                              I have called customer care several times, emailed on the customer support I get only one reply that the issue will be solved in 48 hrs. But its been more than 5 months, the issue is still not closed, they give excuses that there is problem with my handset but i tried with other handset as well, the problem still persist. I have checked with my Banks as well, they have provided me evidence that SMS are being delivered from there end, but are dropped due to some network issue in Airtel.
                              Eg: (09/05/2016 10:37:42 09/05/2016 10:37:42 09/05/2016 10:37:42 09/05/2016 14:30:18 XXXXATM VALUEFIRSTHTTP1 RT-[protected] xxxxBk XXXXATM AXIOMBRD[protected]:37:[protected] Your a/c xxxxxx is debited INR xxxx.xx on[protected]:37:40 A/c Bal is INR xxxxxx.xx Info: CASH-ATM/AHBN1074. Get XXXX Mobile: m.xxxx.com/cwdl F FAILED:005 1)
                              As you can see, the SMS are being sent from the bank's end. Request you to kindly let me know why such SMS are being dropped from the network. This is very inconvenient. Kindly do the needful, awaiting a positive reply.

                              Note: Sensitive information has been masked to keep privacy.
                              Oct 18, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 17, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 12 September 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                N
                                Nithu G. Momin
                                from Bihar Sharif, Bihar
                                Sep 12, 2016
                                Resolved
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                                Resolved

                                Address: West Garo Hills, Meghalaya, 794101
                                Website: www.google

                                Sir please kindly de activate my mobile no [protected]imediately because I lost the sim card somewhere when I am returning from office to my residence. On this sim card airtel money account also there so please kindly include for deactivation the account and after all formerlities I will apply for reactivate the same no early as posible and whatever balances are there please kindlyb be stop main balance and sms balances also
                                Oct 16, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 12 September 2016.

                                We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                                We look forward to receive the required details.

                                Regards,

                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Sep 15, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 12 September 2016.

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                Regards
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  satish Gunapalli
                                  from Palakollu, Andhra Pradesh
                                  Sep 12, 2016
                                  Resolved
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                                  Resolved

                                  Address: West Godavari, Andhra Pradesh

                                  Reg: [protected]. on[protected] at 7pm while make a call we heard a voice that the balance is low, then we recharged Rs.50/- towards voice calls only, after 1 hour we make a call the same voice is repeated, also we noticed a SMS alert that balance is 0. to stop data SMS1975. immediately we sent sms to STOP1975. but they replied that it was not processed. How can you deduct the amount of voice call to Data Charges, In fact we never use any data by that time. even though we are not get any alerts or permission to allow to deduct such charges, Simply they displaying 0 Balance, after exhausting the amounts they alerting for recharging etc. Plz adjust the amount of 10/-+50/- =60/- is only meant for voice calls not for DATA. with regards
                                  T. Srivani
                                  Oct 19, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 12 September 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    Rajendra parida
                                    Sep 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: Ganjam, Odisha, 761140

                                    Hi, I m writing for suitable network at our location. It's g.nuagam village nearby bhanjanagar, ganjam district, berhampur circle. Almost 5000 people were living and mostly family members are living outside. We are not able to use airtel sim and network due to network coverage. Most of people interested with airtel support but no coverage is main factors for consume.Please take necessary action.at/po-g.nuagam, via- tamarack, dist- ganjam, orissa.pin-761140.
                                    Thanks for supp
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 12 September 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Oct 09, 2016
                                    Updated by Rajendra parida
                                    hi, still awaited to resolve the problem.
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                                      J
                                      J....
                                      from Bengaluru, Karnataka
                                      Sep 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560000

                                      Zero balance outgoing call messages are coming in the Pakistani language Hindi. Please change to Kannada/English alone. There is no need of the Pakistani language Hindi in Karnataka.

                                      This type of Pakistani language Hindi imposition non-sense from Airtel needs to stop.

                                      Please see this video and end your Hindi imposition disgrace immediately.
                                      Oct 16, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 12 September 2016.

                                      We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Sep 15, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 12 September 2016.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Airtel Rating should be ZERO or NEGATIVE STARS. It wont allow to submit without stars..

                                      To the Airtel 'service' team, in reality disservice team: Akanksha Singh

                                      When a customer complaints, you DONT NOT NEED to ask his credentials like Phone number. YOu need check the complaint detail. When out of balance message is only present in Pakistani language Hindi, IT IS YOUR DELIBERATE ATTEMPT TO INSULT INDIAN LANGUAGE PEOPLE.

                                      Please change your messages to Kannada/English in Karnataka, Tamil/English in TN, etc. Sticking of that Pakistani language Hindi everywhere is.

                                      Dont pretend you dont understand that telecom voice messages like out of balance voice prompts are occuring only in Pakistani language Hindi.

                                      Airtel happans to be one of the biggest champion in imposition of the Pakistani language Hindi. Get your homework straight and correct the voice messages to the proper language, Kannada in Karnataka etc.

                                      OR ELSE LOSE MORE CUSTOMERS.
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                                        B
                                        born king
                                        from Ferokh, Kerala
                                        Sep 12, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560047
                                        Website: www.airtel.com

                                        Dear Rohit,

                                        I am a customer for the past 13 years with you people and this is what i get in return?
                                        For may own money do i have to do the running around?
                                        must say your customer service is very pathetic i have never experienced such type of service in my entire life.
                                        They just keep talking like as if we are bound to listen to them.
                                        its been more than two months that my money is still not refunded.
                                        when i asked your people whether they have service in my area they said yes but now when it comes to refunding my money i have to wait for such a long time.
                                        its not about the money i can let go of it, but its the matter of trust i had in you people.
                                        Giving advertisements that your network is one of the best in the world doesn't help because your customer service is worst in fact they are the face of the company, not even able to answer my simple query.

                                        Its high time you guys pull up your socks.

                                        Please look at the below snapshot of the automated mail response its really bad because its not up to the standard, being the no 1 network in the world.

                                        See your people how they response even after sharing the proof of the payment they still ask for it.

                                        I really dont know how you hire people.

                                        please look into this issue because i have lost it with your'l and will no more be an airtel customer.
                                        Oct 31, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 30, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 12 September 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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