Airtel Complaints & Reviews

This might come out shocking for you because it did for me and all those who I shared my story with. The airtel customer care agent I got connected to, earlier today, abused me and my family, used indecent words against me and finally hung up the call when I called today to enquire about a refund that was promised. The name of the agent is Rajeev.I want to take strong action against this man and press charges on his act. Please tell me what do I have to do. I'm not willing to let this go.

Manoj that i wish to activate my sim card again which is not used for long, my sim card no is -[protected]h5

To AIRTEL,

Kindly resolve your network issues so that I get messages from whomsoever. I have to fill exam forms and from 10 days I am not receiving any messages.

Also in customers' support, please have a system of talking to customer care executive to at least know the reasons behind the failure of your renowned network.

Take the responsibility seriously and be accountable.

My Account No Is [protected] I wanna To Change My Mail Id My Mail Id Is [protected]@gmail.com

I am using airtel iptv along with broadband and landline connection, i was sold a costly iptv setbox and subscription few years back stating that its a futuristic technology, the services wasn't up to the mark though and i stuck to it as i had paid them a lot for stb & don't want to lose out on my initial charges. Now suddenly airtel decided to close iptv and forcing me to go for dth which comes with only basic manual paid recording option unlike iptv. I feel cheated because what they offering is not at all equivalent to iptv. I expect nothing less then hd recorder or money back with penalties.
Details - landline no.[protected]
Account number: 15555944
Contct nos. [protected]. Alternateno. [protected]
Call any time. No excuses. We dont need this autocratic change.

I am using Airtel BB 999 plan with 4Mbps speed. On 5th Aug, 2016, I found that
around 10GB of data has been deducted from my balance. When I checked Airtel data usage details online through airtel.in, I found,
a huge amount of data (9GB) is used during 1 hr on 4th Aug night, which I am not aware .

As per my current connection, I get speed of 4Mbps. Using this maximum possible downloaded data could be 2 GB in 1Hr (512kb * 3600 secs = ~1.8 GB).

I am not sure how this data download happened although I was not involved.

I have registered a complaint and send mails to 121, but still didn't get any response.

Although I have downloaded the data usage details in a excel sheet for 4th Aug, but I am not able to check it online on airtel due to server issue.

I guess after my complaint, airtel somehow blocked the records with errors.

Data usage details :
23:24:47 00:24:38 0 KB 9.00 GB 9.00 GB

My not going any helpline no.ex. [protected]
& Whats airtel help line no 121 & 198 in not work...
मैं कई सालो से एयरटेल उपयोग कर रहा हु पर आज तक ऐसी परेशानी नहीं आई अब मैं
बहुत परेशां हो चूका हु या तो आप मेरी परेशानी का हल करे या फिर मैं कम्पनी बदलने पर मजबूर हो जाऊंगा .
अमिने पहले भी कई बार शिकायत दर्ज करवाई है पर अभी तक कोई रेस्पोंसे नहीं मिला है
अब मैं चाहता हु जल्द ही मेरी परेशानी का हल हो .

Dear sir/mam
i am writting this mail due to the usage of the internet mb's those i 've got 200 mb for 5 days on the recharge of rs 49 online on 8/6/16 but the issue is that after recharged i 'd opened the internet for just 2 minutes and the mb's deducted from your side 25 mb even i am not opened any application and not download any of the content, songs, none of these but still i am facing the big deducted issue and same thing have opened on 4/8/16 in the evng time between 6 to 6:30 pm of rs 57 mb out of 100 something. The both of the deductions are really wrong so please give me my wrong deductions as soon as possible.and my airtel prepaid number is [protected].

Regards
Dipesh Jaiswal
contact no . - [protected]

My Name is S.Sudharsan. I am from Bangalore. I applied an Airtel Broadband connection on 01.08.2016. Account No: [protected], Installation order no.87083467. However i received a message on 02.08.2016 stating that i wil get my connection within 3 working days. But still i didnt get my connection. If I call the respective persons they are not responding properly and one Mr.Prasanth Mob No:[protected] who disconnected my call while speaking itself. So i need to take action against him as well bharti airtel because of not giving me the broadband connection within the said time.

Kindly take this complaint in priority basis and take action action against them.

Thanking you

Greetings !!!

I would like to put your kind attention on the above mention subject,
as we would like to put Tower on our Plot in Khar West (Mumbai, Maharashtra), since your company is providing the Facility to the
Principal Telecoms operators i.e. Airtel, Vodafone, Idea, TATA indicom
etc.

i would like to draw your attention again on the mutual business support.

Hope to get your early response. The location where we would like to
place tower can be audit and verified by your Technical Staff as and
when Required.

Regrads,

Rumit Thakkar
[protected]

Dear team,
Since last 4 days, my postpaid mobile [protected] is not activated,

We have a mega pack out of which 2 or more channels arent showing, whereas the others are. When the costumer service was contacted, we were informed by miss anju that a technician would have to be sent to rectify the issue with charges of 150 rs. We were denied a seniors assistance when asked for. First we were blatently said they were busy and later we wern't put through even after waiting. We are asked to pay when there is a technical mistake from their side and not even provided proper assistance. Please look into the matter.

The above broadband and fixed line services are frequently getting out of order since 24th July 2016. Regular efforts have been made to lodge the complaint over telephone at[protected] and[protected] but could not get to talk to any executive due to your recording system which always states that all executives are busy, please dial after some. At last having failed to get redressal of the problem, I am constraint to write this mail with a request to please fix the problem immediately as I wonder on what basis Airtel will send the bill to me when the services are not rendered by you which you are supposed to. I hope the airtel will accord utmost priority to redress the problem.

My complaint is against the airtel company as i have spent much money on devices to take advantage of internet services but in the city i am not able to receive good signal quality and for this i have tried my best by mailing my and registering my complaints with the company but they have not tried to solve the problem which has caused me much frustration and mental harrasement and torture in terms of financial loss. Please try to interfere in the matter and solve it or i will be going to consumer court in my next step.

I have purchased New Broadband Connection. But till now nobody came for Installation. i am calling to Airtel office but they no responce to my call. i have called this numbers [protected] & [protected].

my Installation order number is 86946366
Fixed Line Account Number is [protected]
i have received this massage on 02-AUG-2016.
Till now no one called me for Installation

I am using Airtel postpaid services and i am facing the network issue in that since the connection was activated. I raised the complaint for the same and its almost 30 days gone now, my complain is registered nodal office also they contact me and send some for inspection and that guy also found the problem here at my place but till now i didn't get any resolution. They are said Airtel first open network in India but when i checked the nearby network tower, the app shows it very near to my house but still they liers are unable to give the proper service.

Hi,
I have been facing broadband disconnection issues since July 25and now the frequency is so high that the Internet connection and the landlines are disconnected for long periods.
Please look into the issue and resolve the issue ASAP. Number is [protected].
The error I'm seeing is Phone line not connected which is happening very often
Thanks,
Sini Anurudhan

Airtel offers full talktime on its "MyAirtel" mobile application where its users can select the option of ₹100 & get full talktime in his account (please refer to the snapshots).

I used this offer several times in the past & each time I recharged it through its "Top-up" plan under this offer for ₹100, I received the full amount of ₹100 talktime in my account.

On 8th of July, 2016 when I used the same scheme through MyAirtel app, I found that only the talktime of ₹ 95 got credited into my account; however I paid ₹100 via net banking on MyAirtel app using the same scheme (see screenshots of bank statement).

I even wrote to all the possible Airtel's official emails about the problem
(nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com, airtel.[protected]@airtel.com, appellate.[protected]@in.airtel.com, [protected]@airtel.com) but got no answer from them.

I then, on 13th of July, 2016 wrote in the review section of "MyAirtel" app on Google Play Store about the lethargic services of Airtel & their negligence. To which I received a reply from myairtel.[protected]@airtel.com saying that they would concern my issue.

I forwarded all the details of the issue, even forwarded the emails I wrote to Airtel's all the other departments (including the snapshots & the PDF of payment proof from Airtel, see snapshot) to myairtel.[protected]@airtel.com but got no proper response except a reply stating that "our concern team will look into the matter".

In the past too I wrote to Consumer Forum about the unfair amount deduction by Airtel from its customers but it took no action against Airtel.

MyAirtel app has 10+ millions subscribers. Even if it is unfairly deducting a minimum amount of ₹5 from each of its subscribers/app users, the amount still would be around 50 million ₹ or more.

My data balance was 186 mb 3g/4g, night data balance was 544 mb 3g/4g and my 4g only balance was 1gb valid for 28 days. I recharged my mobile number with a night data pack of rs 53=1gb using my debit card while having the above balance and the transaction was successful and I received a confirmation text message that rs 53 was debited from my account and I used 550 mb at night and my data balance was 184 mb 3g/4g, night data balance was 0 mb and my 4g only balance was 1 gb.
I'm tired of these airtel's worst behavior. I lost my money and my existing internet balance and it has one of the worst customer service.

Dear sir, on 03-July-2016 i applied for new broadband connection but till the day they don't install connection and i request them to refund my money but from last two weeks they just said we trying process as it initiate we will refund you. but after a 35 days they don't respond me.
i request you to please take necessary action against them and help me
nitin chauhan
[protected]