Airtel Complaints & Reviews

Dear sir,
I had lost my mobile phone along with the post paid sim (mob. no. [protected]) on 06-09-16. please block the functioning of the sim so that i can get the same number with new sim. the mobile sim was resistered in the following details.

N. n. murugan
Reliance retail ltd,
Emp id 11113469/ flat no 18/ door no 27,
Kanakamal colony,
Nanganallur railway station, chenni-114
Email: [protected]@gmail.com

Please acknowledge and reply in my e mail provided above.

Dear Akanksha,

After I complained here in this website about the delay in the broadband connection in Abbaiah Reddy Layout, Kaggadasapura, Bangalore 560093, your representatives reached me through phone agreeing to refund the money (Rs.1000) I have paid earlier since your team failed to get me a connection.

It has been more than a month now and I didn't receive my money back.
I request you to transfer the money online as soon as possible.

You can reach me at
Phone - [protected]
Email - aditya.[protected]@gmail.com

Dear all

We have 10 connection in our organization and every month 12 our bills will generate within 3 to 4 days we will transfer bill amount through rtgs after transferring the amount we are following and sending so many reminder with airtel team for posting amount to our 10 numbers but they are not ready and not showing interesting for posting and after due date they will send mail that send rtgs details again and near 9th or 10th they are posting and 12th bill will generate with late fee amount every month we are paying late fee. Past 4 months we are paying late fee and not providing late fee waver also.
Airtel service is very poor and pathetic.

My self pasha [protected]

I'm fedup of complaining again and again about this already. This is the 3rd time i'm typing this crap complaint. My mobile data is again reducing at a high speed even when i switched off the mobile data for all apps. I recharged for 14rs.net pack and when i turned on the mobile data it just got used up within a flash. I've heard about godspeed in internet connection speed. But this is the upside down condition of it. Also the internet services are very poor.in bangalore, the 4g network is very very very very poor. Please check this problem of mobile data being used up until i get a new reliance jio sim.

I have booked new airtel dth connection on friday 02/09/2016. I was promised technician will visit on saturday 03/09/2016 at 11:00am sharp. I was waiting for the technician to come but no one called or came until 12. Again when i called customer care they said they'll come before 6o clock but nothing such happened. My full day got wasted waiting. Today 05/09/2016 when again i complained and asked them to cancel the booking they asked for one last chance and said technician will be at my place by 5 o clock but even today no one turned up. I want to cancel the booking and thank airtel for wasting my 2 full days with false promises.. Imagine if your service for new connection is like this what about existing service customers.. Friends think twice before selecting airtel dth connection.

I have an airtel postpaid sim o[censored]p east and wanted it to be converted to airtel prepaid sim o[censored]p east. when i went to airtel store (near gourde kanpur) on 25-aug-2016 and filled the form along with submission of photo and driving license (dl) as permanent address proof, they said the porting will complete within 2 days and gave me an airtel prepaid sim. 3 days later i called and informed them that porting is not completed yet, and they said that airtel office has refused to recognise my dl as address proof and i should send voter id or aadhar card. even though dl is considered as proof of address. thereafter i submitted my aadhar as well as voter id fearing that they might reject one of them.
Ever since then i have been calling the airtel store daily and they are giving me lame reasons like our server went down, id was not accepted etc. today (05-sep-2016), when i called them they said it will be done by evening. now my airtel postpaid has sopped working (since before 05:00 pm) and my airtel prepaid is not activated yet (till 09:00 pm). when i called and enquired about the issue, they said we don't know what happened and will sort it out soon. they cut my call before i can enquire about how soon?
I just want my number ported from postpaid to prepaid as soon as possible.

There was a deduction of 40 rs from my number [protected] unnecessarily. when i called the customer care they told i used data from my main balance but since my data pack was not over without any reason they deducted 40 rs, i am sure that there was 13 Mb left since my validity gets over and the customer care people talked without any manners.so kindly inform them to be refund my deducted money and speak politely to the customers.

Please implant a new network b'coz there r some obstcales like small mountain between our home and village, because of this there is no landline so please at least give good strength other wise almost 750 people change there network this complaint is forward through yought commete of soniyana .add- vill+post - soniyana, Thesil - beawar, Dist. - ajmer.

Sub: Want to Surrender Airtel Broadband Service (User Id: [protected]_dsl)

Respected
Sir/Madam
I want to surrender the Airtel Broadband Services because of the costly service of your connection and also the poor services.
We don't want to use your connection in future. So please surrender our broadband services. Immediate Effect.

Thank u
Millennium Media
User id: [protected]_dsl
Telephone Number: [protected]
Relationship no: [protected]

I have postpaid 10 connection of airtel in a circle.
And we are not getting signal of there tower at our residence from last month.
when we taken there plan they assured us that if any such type of problems occur they will certainly solve it.
i have lodged a complain on airtel site whose refernce number is PO[protected].
Complained to the subscriber many time.
But resulted with no output.
Please help me out

Dear, Respected Sir/Madam_
I'm here to telling you about the network problem in my locality. I'm Jamshed Ashraf belongs to a local area i.e Village Baretha Khijarpur, PO Dingarpur, Tehsil Bilari, Block Kunderki, Distt Moradabad U.P. Here including me all of the airtel users are too unhappy to this network problem.It's become too hard to survive with Airtel, many of the users already had ported their numbers to other providers. But I'm not on these, its not the solution of our problem.I wants to digitalise my India and it will started by the little efforts o[censored]s..
And I have a plot in middleth of the villege.
So I hardly request you to sent the surveying team in my village to provide us a Airtel Network Tower for our better life..
_Your User

I was using my dongle in laptop, and 135 MB 2G data was remaining in my no.[protected]. It does not reflect the remaining data in laptop, so I have to cross check it again after inserting in mobile.
Yesterday, for using even less than 2 hours in the night, all data got eliminated, while just browsing. I had earlier made a complaint to the Airtel team to see how come the data reduction is at such a huge pace. They were not able to rectify that, but still I continued using the sim and infact applauded them for atleast making an effort, though it was done after multiple followups, and remained unresolved.
But the main issue is that after that all the remaining main balance of Rs. 65 was also deducted. I called the customer care and told this about this mishappening. This type of incident has occured earlier also. Yesterday finally he informed about a service by which this type of incident can be avoided of deduction of main balance, post data expiry. He activated that service and said that main balance won't be deducted, until the customer itself messages 'start' on 1925. But he refused to refund the money deducted.
My question is that if this service was available, previously why did not the customer care team had informed me, even after multiple interactions. Previously also balance has been deducted like this. And also it has always been so difficult to keep inserting the sim in mobile and laptop for cross checking the remaining data. So if such a service was available, why was not it made available to me at that time only?!!
And this time also, it was quite impractical to believe that 135MB 2G data can finish within 2 hrs in browsing, so I did not cross check in devices. I have been coping up with Airtel, inspite of such huge data elimination speed and costlier plans, just because the customer care team previously used to atleast work over the complaints. But this time not only did they had hidden the fact of available plan, but also not refunding back the money, which was lost due to absolutely no reason.
I will wait to get a response and a proper resolution this time, and till that I am not using their SIM.
I can be contacted on [protected]/[protected]

Yesterday i purchased a voucher which purchased 20 rs i came back home and after some time i scratch the card with a coin smoothly it scratch and gently i entered the scratch no in my mobile no to get recharged but it should invalid no printing mistake at second last number not clearly mentioned is 3 or 8 kind do my need ful and sole my problem.

(Complaint No:[protected].
I have given my proofs on 1st of September to convert Airtel prepaid to postpaid. (Chennai Region)

Also the address verification completed by 2nd Sep itself. My number got disconnected on 2nd September @ 10PM.

By 3rd September around 11AM i got network for just around 15 minutes in new sim and my call verification has been completed. From that point of time again network got disconnected and till now (Sep 5th) i couldn't use my number as i didnt get network. I have approached customer support in person and thru call. Still none to address this issue.

Sick of your airtel.

I want to complaint against airtel money. There is no helpful thing that clerfy what will happen. No one is responsible for this.
I have recharged my number from airtel money but recharge will not done. I have contacted to air tel customer care again and again but they didn't give me any satisfied answer for inconvenience. Only they asked about airtel money mpin & say update airtel money app. This is a total fraud policy of airtel company.

Dear Sir I want to know incoming outgoing calls and duration no : [protected] please help me because I am in out of station I want to know just monthly usages of calls and message expense because I have to plan and control it and data usages also required so that here by I request you to give the details as soon as possible and give me positively thanks

Raised request on 28aug. Nvr received callback. 30aug eta changed to 2sept. no callback, had to call cc. call from Bangalore central unit for transfer on 2sept confirmed will b done in 5 days. I ll b in China from 9sept tll yearend. New tenants might misuse & I shouldn't b charged. Sr:72203478. Called cc, system down. Can't help. Mostly Dc on ivr waiting for 10 mins

I mistakenly have recharged a wrong number '[protected]', now i need to transfer the amount of 1000 back to [protected].
Pleasae share the solution as soon as possible.
This need to be done very soon else the person might use all the amount and it might not get rtransferred back we have also tried with 'WRC (WrongNo) (TransID) (Amt) (CorrectNo) Send To 59109' but it is giving no keyword found message

My number is [protected]. I have raised a MNP request from Airtel Chandigarh to Airtel Ahmedabad on 29th Aug 16, and on 1st Sept 16 i received a msg as that your no will be ported by 2nd Sept 16 23:30. And my UPC was AP381678.
Then my old SIM blocked on 1st Sept night so I replaced the new SIM in the mobile and I am calling on 59059 to activate it
But “ cellular network not available” is sowing on mobile screen and call getting disconnecting.

Now it has been to days my portability is not activated yet and phone is dead from last 2 days.

I have called several times on Airtel customer care ( Req. no[protected] and they always saying
“ porting is under process and due to technical problem it is getting late and will be resolved by the day end.

MNP normally does not get this much time now I am sick of service of Airtel.

People are saying Videophone is better in Gujarat still I port my number in to Airtel but it seems I was wrong because of this worst experience.

Can anybody will help me to out of this hell.

Regards,
Pramendra
Alt no. [protected]
[protected]

In roorkee uttrakhand bt ganj is the most populated area and an airtel tower is hosted here in between all the residents i am also suffering from some problem like headache and noise pollution caused due to generators and the biggest problem is radiation caused due to harmfull rays there is also a danger of tower falling of tower from building as it is located on one of the oldest building of roorkee . It is my humble request to remove all towers and take strict actions