Airtel Complaints & Reviews

My airtel dth ID is [protected]. I request to you please change my base malayalam package to RS 156. and please remove Additional HD channels form my existing plan. my registered mob nos is [protected], but still message is coming form your side that " this mobil is not linked against any airtel digtial TV ID. I request to you please add mobil no to with my airtel dth account. Account Name is JENNY PV.
Thanks

मैंने माह मार्च 2016 में अपने मोबाइल नंबर[protected] को idea से airtel में port करवाया था मैंने सुना था कि airtel का नेटवर्क सबसे बेहतर नेटवर्क है airtel के विज्ञापनों में भी यही दर्शाया गया है कि इसका नेटवर्क पहाड़ों पर भी मिल जाता है लेकिन जब मैंने इसको यूज किया तो मुझे पता चला इससे खराब नेटवर्क तो शायद किसी का भी नहीं है क्योंकि मेरे मोबाइल नंबर[protected] पर तो यह मेरे घर के अंदर भी नहीं मिलता बात करने के लिए भी घर से बाहर या छत पर जाना पड़ता है घर के अंदर हैंडसेट में नो नेटवर्क या इमरजेंसी कॉल ओनली दिखाता है Internet तो और भी खराब है 2g कनेक्शन तो चलता ही नहीं तथा 3g कनेक्शन भी केवल बाहर ही पकड़ता है वह भी रेंग रेंग कर। मैंने इसके लिए कई बार airtel के कस्टमर केयर नंबर 121 एवं वन 198 पर भी शिकायत दर्ज करवाई है लेकिन वहां से भी केवल टेक्निकल प्रॉब्लम बता कर पल्ला झाड़ लिया गया अगर कभी मौसम खराब होता है तो और भी ज्यादा प्रॉब्लम आती है इसलिए मैंने तो इस नंबर में पैसे डलवाने ही बंद कर दिए क्योंकि यह मेरा नंबर सभी लोगों के पास है इसलिए इस नंबर को रखना आवश्यक है लेकिन नेटवर्क के मामले में सबसे खराब airtel कंपनी है और यह प्रॉब्लम केवल एक मेरे साथ ही नहीं है। मैंने मेरे आसपास रहने वाले काफी लोगों से पूछा तो उन्होंने भी यही कहा कि airtel के नेटवर्क में तो यह प्रॉब्लम आ ही रही है हम लोग भी काफी परेशान हैं। मेरा गांव जयपुर शहर से 90 किलोमीटर दिल्ली की तरफ nh8 पर प्रा गपुरा है यहा airtel के टावर भी लगे हुए हैं जो कि मेरे घर से करीबन 500 मीटर की दूरी पर ही है लेकिन फिर भी यह प्रॉब्लम होती है।

Mene [protected] no 1 sal pahle vasai m port kiya tha tab se is number pe 3g ka network nahi aara h 50 baar geleri ja chuka hu har baar 30 mint me chalu ho jahega bol ke bhaga dete h par 3g chalu nahi hota h pr kyo ham bhi airtel k hee costomar h hamre sath aisi faltu sarvice kto plz help me plz call me [protected] to kya mere number pe airtel me 3g act hogi agar nahi kr sakte to m ye sim vodafone m port kr raha hu

I would like to change my registered mobile number. My customer ID is [protected]. My new mobile number is [protected].My old registered number was [protected].

Regards,
Prabu AS

I have prepaid mobile charge plan. my mobile No is [protected].

on 7 August i paid rs 252.00 for data on line through net banking. the plan is 1Gb3G for 28 days.

tranction ID[protected].

today that is16 August i got the message that my data has finished. i have no choice but to recharge 1GB3Gdata 28 days for rs 252.00. through debit card.

kindly solve the problem.

prabha joshi

On Dated. 15/08/2016, I Have Received Confirmation Of Your Side Of Following Mobile No. [protected], With Ref. No. [protected] Has Been Done, But Still Not Balance Not Comes In This No. [protected], So Please Look This Matter And Do The Needful, Looking for your valuation response, Please do the needful on urgent basis. We would very appreciate, if you do work on this matter immidately..

It is intimated that I had recharged for internet service for Rs.175 on 03 Aug 2016. Transaction ID:[protected]

No service was available despite repeated complaints.

Then you illegally deducted Rs.35/ - on 09 Aug as internet usage charges.

Repeated Calls made to 121 & 198 were not fruitful as communication with executive was not available.

On 14/08 I was able to speak to your executive around 6.15 pm.

Thereafter he made some settings & internet worked for sometime.

Now the same is not available.

You are cheating your customers.
Your service is the worst in India. I don't know what service you are providing in other countries.

Your appellate authority has not bothered to call or even understand my problem.
His reply was that I have been charged Rs.35/- as usage charges without even going through my complaint. It is certain to me that the appellate authority has not even read my complaint or is unable to read & comprehend the communication.

Your clients deserve better service.

Screen shots are attached to wake you up.

This a complaint regarding the very calous and irresponsible behaviour of airtel in providing broadband connection after the payment of rs1000 as advance for seeking a connection, which was done 2 weeks back. Airtel promised connection in 2 days, whereas they have been delaying the connection with lame excuses till today. I want prompt action to be taken against them as soon as possible, as i have been suffering professionally as well as financially due to such bad service of the company...

I have taken up the Airtel connection for landline and broadband services on 11th July 2016. And within a fortnight the connection has had no service. I have been calling their customer care since 4th August 2016 but no solution or certainty on when will the problem be corrected. I have put a request for cancellation of the connection and refund of money taken by their executive at the time of registration of the connection. But I haven't received any feedback from them on this as well. The services was taken up for my shop and every day is causing a business loss which the Airtel is not ready to understand or consider. Please help me resolve the issue and refund of my registration money of Rs 500.

We have purchased a new blackberry 9900 set before 7-8 days after that continue & daily basis contact with airtel blackberry customer care regarding internet service & email account setting. But still not resolved issue.
This corporate connection

My name - anil mishra
Branch manager
Inland transport pvt ltd
No.[protected]

I am using an Airtel Broadband Connection (40GB quota with 16mbps - after which the speed reduces to 512kbps).
For past 3-4 months, I have been seeing that my quota is getting exhausted very quickly, within 7-10 days of the start of billing cycle, where I do not have this much amount of data usage,
There has been cases where there hasnt been anyone at home and still a lot of data was consumed.
Atleast 2-3 GB's is getting consumed everyday.

I have done lots of things to check and restrict data usage:
1. Frequently changing the SSID Name and private key of my Router.
2. Restricting Access to only few systems on MAC Address Filter basis.
3. Changing the Router Admin Credentials.

I have already raised it a number of times to the Airtel Customer Care and Nodal Office, but it has been of no use.
They are referring that if you are seeing this much has been consumed, it must have been consumed by you, there is no issues from there end.
There hasnt been any support from Airtel Executives.

I am facing a lot of trouble due to this issue, I feel like being duped of my trust and money over Airtel.

Airtel has been making all false promises about the best service and network, and at the background they are cheating people of their trust and hard earned money.

So, as a last venue, I am raising a complaint in the consumer forum.

I have been an Airtel Broadband customer for past 8-10 years, havent encountered any such issue earlier, but I dont see any other choice but to Disconnect Airtel Broadband completely, if this issue persist for long.

Hi this AKHILESH . I am using airtel 4g sim and past 1 weak unable to get incoming calls in particular location mg- road Trinity circle 560002
Inspite several times contact your call centre nothing get rectify .. in particular location showing full network and I am able to access internet and even to do outgoing call but incoming call getting rejected as reason not reachable/unreachable kindly take this matter urgently and do needful..

I paid my airtel landline ([protected]) bill amount₹.750/- on 22/6/2016.
And to my surprise the amount 750 was debited 2 times. one in the name of "bhartiairtel" and other in the name of "www.airtel.in".
I don't understand everytime i make a online payment visa-password is asked. then without me entering the visa password how did airtel debit ₹.750/- from my account the second time on the same date after 2 minutes i made the payment.
And how did visa allow this to happen.
After giving the bank passbook copy, bank statement copy airtel people are not refunding my amount.
So many mails and calls done to airtel but of no use, everytime a new person talks and ask me to explain from the beginning.
Fed up and frustrated explaining to them.

Respected sir/madam,

Bharti airtel being leading company of telecom industry, having a huge customer base and superb network. Now, a day airtel has started open network challenge. I think its just an advertisement and not able to fulfil there commitment. Even not able to provide basis 2g network also. India is developing and transforming toward the digital india, dreams of mr. Modi ji towards the world super power and in india telecom companies are busy to compete between themself.

You are challenging that the airtel has best network, when someone call to your customer support on 12118 the telecaller says that they are facing some network issues and please call after 4 hrs is it the best network???

Requested please look into the matter and resolve the network related issues as soon as possible.

Latitude 18.5333
Longitude 73.8667


Thanks and regards

Anurag shah
Contact no. +[protected]Airtel)
Mail: [protected]@rediff.com

I am amit patil (Airtel number [protected]), customer of airtel prepaid. Recently i replaced my sim card due to fault in previous one. The new one got activated but my incoming sms service is not working. All the other services are working fine. I have complained on customer care number 3 times but couldn't get any resolution. Please look into the matter on urgent basis

My mobile phone is los i want the block my sim card

Disappointed by the sales team in bangalore!!! On 30th july 2016, airtel broadband connection sales executive mr fayaz ([protected]/[protected]) took rs 600 as installation charges for new broadband connection and also told that within two days installation will be done. But it's more than 15 days now and still the connection has not been done. I tried to call mr fayaz many times but he ignored my calls.. My serial number of the pef on installation counter slip is : tblr7170722. This is very unprofessional behaviour from airtel. Please make sure installation is done asap. My mail id : [protected]@gmail.com - apurba sadhu

Please refund my money in my correct mobile no, I had recharge my mobile today with chillar aap rs 100 & rs 36 but becouse last no is put wrong by me my no is [protected] but recharge done on [protected] would request you to please refund in correct no asap. And network provider not helping me.

My airtel dth costumer id is [protected]. But my phone number is not registered wiht this account, rest of details are ok. Please add [protected].

I bought airtel sim in June 2016 and I am having network issues since July mid as it shows on the screen of the phone "no service" since past one month. I called up customer care agent and he said that there is issue in my area's tower which isnt certainly true as I could not access network even in other locations. This is sheer misleading in the part of the service agents. I am facing a lot of problem due to no network as I am unable to make any outgoing calls and recieve the same. Pls resolve the problem asap else I will have to change my number and spread a bad word about the same with addition to it take a legal action for the same, since you guarantee a full time service availability to the customers.