Airtel Complaints & Reviews

Whenever i called on customer care of airtel they told me that they ll give me callback and resolve my problem but no action has been taken from their end. i am having a very bad experience with airtel please process my request or refund my amount. TBLR NO:7191887

Dear sir . My name komal my airtel number [protected] last night missing to home and request for you my number temprery disconect my number antoher person not miss use please personly requst

Sir i have purchased a airtel prepaid sim on 15 august 2016 from a local agent shop, who said the sim will be activated in 12 hours, but the sim is still not activated
Sim card number is [protected]
The location is sector 5 salt lake, kolkata, west. Bengal
The sim is not yet registered even after 3 days of purchasing
Please help me regarding the above mentioned information

We have made the payment monthly by cheques and also it was realised on our bank A/c. The said Bank statement also sent to you Nodal Dept / Santhome office at Chennai / 198 / to all of your departments.

[protected] & ors.

Please take action in this regard without any delay.

Sir, i was using a phone number for so many years. Then after i went abroad i missed recharging the phone for quite sometime so it got deactivated. But i would like to get the same number back as that number is my contact number in many professional and personal references. If i don't get back the number, il miss many professional and personal details from ppl trying to contact me and if the number goes to any other customer it can be misused.. Kindly get me back my number. Thank you..

Hi,
no coverage of tower, so i give land for tower installaion,
contact me at [protected].
Dist- karnal, teh- Nilokheri, haryana

Dear Sir,
Please help me in getting call list for last one year from[protected] to till date i.e.[protected]. My AIRTEL No. is [protected] and e-mail id is [protected]@gmail.com.This is very urget for me.

Plz do the needful.

Rgds

DWAIPAYAN DAS

As i submitted my documents for new broadband connection on[protected]Wednesday) and i payed a caption amount for installation also. They told within 72hrs they will provide a connection but till now[protected] they didn't done tht, and the consult person also not at all pickup call... I didn't receive any mail and confirmation phone call... I think airtel cheating the costumers by getting money

I applied for airtel broadband on 7/7/2016 and my booking ref was ontmbanga80892672c
Next day i got a call from for submitting my documents and paying installation amount. I submitted my documents and paid 1000/-rs to the airtel person. He informed me that my connection will be installed within 3 days but it was not installed for 15 days also. I kept calling customer care for my connection issue and they informed me that due to some...

I have been a very long customer of airtel and as they are forcing all to discontinue iptv, i called the 121 customer to enquire about the refund and i was told the whole amount 1750 +500 =2250 inr has been charged as activation charges whereas i was told at that time if you disconnect you will be refunded the amount of set top box. It;s a pure cheating with so many customers as no one would have those papers with us. Why such a big company like airtel has to come to this level to fraud and looting people openly. They just want to fool around people by not refunding the amount.

I have ported my number [protected] from tata docomo to airtel.
The application provided for mnp from my side is on 06.08.2016 in liberty airtel showroom kodambakkam chennai.

Yesterday i received message from number 1901stating that my number will be ported into airtel by 16.8.2016 22.11 minutes. My tata services had been already disconnected then i have put the airtel sim card but still now there is no coverage for my ported number.

When i called the customer care in the morning they asked me to wait for completion of 7 working days but i told them i got the message they informed me it will take 48 hours to activate my sim card then i really got upset as all my financial as well as personal details are related to this number then they provided nodal office number.

Then i tried contacting the nodal office and its found that sim number submitted by the airtel outlet was different to the one provided to me and now to activate this new sim number they informed me it will take 24 hours.

After a long conversation miss. Ezhin confirmed me that sim will be activated in next four hours since i dont have any alternate contact number i provided my office land line number to contact me, after 4 hours also i didnt got the activation so i called again this time mr. David spoke and he confirmed me that in next one hour backend team will call after that too no call received then again i called this time miss. Fathima spoke with me and she is saying it will take 48 hours to rectify their fault.

Actually they are not taking any action seriously because this is not a new sim card all the emergency and financial related items are associated with this number only for me, this shows how they are reluctantly performing their job.

I am planning to raise a compensation against them for the loss occurring for me because all my financial stock exchange other related items fully stopped as i dint have otp from bank.

Its has been 4 days for reinstallation for dth tv setup box. I called many time (12150). Everyday they commit someone will come. But no body come here for reinstallation of dth box.

Many message comes, tried calling or reaching you but failed even without trying me call. I have miss call alert also never received any message for miss call.

I do not how what exactly problem it is. No body tells what is problem. Every one tells that in 2 hours some one will come, problem will be solved.

But not resolved yet.

Please change my email id from mohit.[protected]@gmail.com to brij.[protected]@gmail.com

Hi, I applied for a broad band connection at Chennai. Airtel alloted and Phone No. [protected] A/c No.[protected]. and paid the amount of ₹1000 by cheque No. 000094 debited from my bank account on Dt. 05/07/2016. After all this Airtel technician found out there is not feasible in my area for broadband connection and they close the job. I requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team by mail also but haven't got any proper response from any one. It has been almost 2 months now and still i am not getting my refund amount.

For my identity verification purposes i provided all details and updated the my bank details in www.airtel.in/online refund as per their mail communication with Cust.service Ref.No.[protected].

I need to solve this issued and get my refund amount urgently.

KRISHNAKUMAR

My [protected] airtel number not proper work i do use card swap machine but machine its not working i do complaint icici bank manager but manager feed back are u r landline phone not supported. And bank manager some fax tone number 6500307, 6500306, [protected]. But not receive faxtone. I have use 4 airtel connection all three connection is work properly but this number[protected] not work on card swap machine. I do many times of complaint airtel customer care "198" airtel commit solve my problem but my problem not solve in between do the compliant 2 months. But airtel not a proper answer and not give the solution. I m totally frustrated of this problem. Some time year liar airtel engineer mr. Arif khan [protected]. Commit the solve my problem but last one week not pickup my call.

I request please focus of my complaint.

Dear airtel

My name is lawrence and i am using ur airtel mobile connection, 4g dongle and dth.

I am writing to you for dth connection and my customer id is [protected]

I would like to inform you that i am very much dissatisfied with the service provided by airtel. Be it dongle, mobile or dth and this is the last mail before i look for other option

I am having connection issues with my dth for more than a month. I have called customer service and they scheduled an engineer visit but it never happened. The last one being booked for 13th august but till date no one from airtel called or visited

The issue which i am facing is some of the channels which i have subscribed for gets an error message b001 error code after 9:30pm every night. For example zee cinema, sony max, ten 1 star sports 4 etc. However the other channels works fine without any error.

The customer care people neither seemed to understand the problem and kept on saying weather issues, set top box issues etc etc. If it was really weather or stb issue then how the other channels are working fine then?

I have run out of patience now and thinking of reaching out to the highest level before i end all relations with airtel.

Please remember that i am a corporate customer of airtel mobile with two numbers, airtel 4g dongle which never gives 4g speed, and also the dth.

I hereby request you to kindly look into this issue with high importance or let me know if you cannot do anything about it.

The stb takes about 20-25 minutes which comes up with the b001 error message. I called a technician on 20th january 2016. He came changed something charged me 150 and went away. The issue did not get resolved. The problem still persists. Nowadays i do not completely shutdown the stb as it takes a lot of time to view the channels after the error message has gone.

Seriously, is this what airtel is all about. Pathetic connection and worst customer service ever.

I have deposited 1000 rs for a new connection. 10 days has been passed but request has not been processed. Customer care executives are not picking cal or if they pick then after listening to my issue they disconnect the cal kindly look into the matter and sort it out as soon as possible. Neither they are refunding my amount nor they are giving me connection previously they told me that they have a service for my location now they are saying no service there they are misguiding. They did this for making customer fool and taking 1000 rs.
I have the tblr no that is required for a new connection and that is :-7191887.

Dear cervices team
Hi this is mr anil thapa from delhi having airtel prepaid connection no [protected]i lost my mobil day before yesterday night hence, i want to request the airtel team to please block this sim card asap

Pls guide through the process of issuing a duplicate sim card (If possible with the balance amount from my previous sim) i expect a quick solution to my problem with further knowledge of the procedure

Thanks anil thapa from delhi 110037

I had e-mailing every detail on the [protected]@in.airtel.com & every time a new e-mail gets generated, every time new person responds, so every time it is expected that you need to provide all the details, this is very frustrating, i have been struggling to ask you guys to provide what was committed on the plan & was having problem staring this month.
You guys are working on these issues since 11th of August, & provided to complete the same by 16th of August, however today on 17th of August, i get the question that i was referring to the data card & not the mobile plan, this is very shocking, and how you guys are handling the customer. Actual complaint was for the data plan on mobile handset.
appellate.[protected]@in.airtel.com - does not accept more than one e-mail, it just bounces back stating that the mailbox is full.
My relationship number is [protected], is this going to get resolved in timely manner, how much time does it really take, so many back & forth on e-mail, doesn't care if customer gets pain, i am just horrified by the services provided by Airtel, this was never expected by Airtel.

Dear airtel,

Without any email notification my number [protected] was disconnected, nor was i given any chance to reply regarding the same. I just received a call while i was traveling, saying that since some promotional smses were sent from my number, its being disconnected.

Although i have not been using this number for promotional purposes (Which has been with me for 6 years now), and do not intend to do so in the future, a few smses were sent from my number last week during the testing of my new app launch which asked a few vendors to install our newly developed app. But it was not a regular affair!

Since this number is associated with a lot of bank accounts and other portals, request you to activate the number for one week, so that i can get a new number in all these services after contacting them, after which i will voluntarily give up all the airtel services. I have already requested for giving up our airtel broadband service as well due to this.

In case there is a way to activate the number permanently with declaration from my end that no more smses that sound vaguely promotional will be sent, let me know how that can be done. I have been a regular customer of airtel for more than 6 years and would like to end it permanently on a happy note!

Thanks,
Saurabh jain
(In case you want to reach me, reach my father's number at[protected]