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Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
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Airtel reviews & complaints page 1531

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V
Vi Kram Singh
from Imphal, Manipur
Aug 10, 2016
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Address: 246444

I hve rechrge rs 156 for 1 GB 3G (28 dayS) as given as MY AIRTEL APP. Dated 7AUG2016 and 10 AUG 2016.
but after recharge i hve got only 375 MB DATA.
Plz give full profit as offer shown.as soon as posible.
Thank you.
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    D
    Dheeraj5278
    from New Delhi, Delhi
    Aug 10, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110064

    We port our corporate connections for mobile phone from Tata to Airtel few months back in thought that Airtel is better than then tata but from the very first day we are facing signal problem, we have to stand in the streets for making and receiving any phone call and Inspite of our repeated complaints no action has been taken to resolve the problem by the service provider.Once there engineer came to our premises and his phone also stop working in our premises, he asure that the problem will be resolved in a day or two but no action has been taken till now.
    We request you to please do the needful as we facing problems and losses in our business due to this problem.
    Hope you'll do the needful
    Regards
    Sep 14, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Aug 14, 2016
    Airtel Customer Care's response
    Dear Dheeraj,

    This is with reference to your post dated 10 August 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      sushobhitsingh
      from Gurgaon, Haryana
      Aug 10, 2016
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.airtel.in

      Hello,
      I am Sushobhit Singh, resident of G 714, Jalvayu Towers, Sector 47, Noida, UP -201301. Actually i am writing to you because i am facing very very unprofessional attitude of Airtel Executives. I have submitted all my documents for new Airtel broadband connection 2 weeks back to the company but till date no one came for installation of broadband. I am helpless since there is a ISP line of Airtel in my society otherwise earlier i was using BSNL and the services were far better than Airtel.
      This monopoly thing is actually making them do this, in such competitive business you people are behaving like ASS. And considering this attitude yesterday only i have requested all my family members to immediately raise MNP and switch to Vodafone. So, with this attitude Airtel lost 10 customers who were actually loyal to Airtel.
      Sep 17, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2016
      Airtel Customer Care's response
      Dear Mr. Singh,

      This is with reference to your post dated 10 August 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      How much time is needed beyond this much of delay. I am talking to BSNL meanwhile if you are able to resolve it within a few days please do else I have to choose BSNL. At lease give me a date, or let me know if this is not possible for you.

      Sushobhit
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        V
        vyshak gowda
        from Mangalore, Karnataka
        Aug 10, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 570023
        Website: airtel customer care person

        I have problem over getting OTP code when it is connected with WiFi
        If i ask your customer care person he says me to go for airtel store
        If i go over there how can i get Wi-Fi
        If i ask that he says i need to recharge the internet pack and go. I'm CLEARLY MENTIONING I'M NOT GETTING OPT CODE WHEN IT IS CONNECTED WITH WIFI.HE ARROGANTLY SAID ME TO CONTACT HIM & HE GAVE ME THE ADDRESS GLOBAL SOLUTION, BANERGATTA ROAD, BANGALORE & HIS NAME IS UMESH
        Sep 15, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Aug 11, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 10 August 2016.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receive the required.

        Regards,

        Akanksha Singh
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Aug 15, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 10 August 2016.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

        Regards
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          E
          Er B M Nautiyal
          from Dehra Dun, Uttarakhand
          Aug 10, 2016
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          Address: 249128

          Dear sir, i would like to inform you on behalf of whole arakot area district uttarkashi that we have only one bsnl tower to provide network to whole industrial area and huge residential population. But we are not setisfied with service they provide because still we are not able to use internet. So we urgently required an airtel mobile tower at dagoli district uttarkashi where we have a land at prime location. Kindly do the needful. For any other information please contact:- er brijmohan nautiyal [protected], [protected]
          Airtel customer support has been notified about the posted complaint.
          Aug 10, 2016
          s1a2m's response
          please provied me my postpaisd number call deatils [protected]
          Dear Sir,
          please provide my call deatils in may email id
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            S
            shree.kanaga
            from Delhi, Delhi
            Aug 10, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600107
            Website: airtel.in

            Hi,

            I received a threatening call from airtel representative today at 12:59 pm regarding the disconnection of my broadband service and when informed that it was disconnected on Aug 6th 2016.I was asked to make the full payment as its calculated on prorata basis and even if I don't use the service or not and threatened to send someone to home if the payment is not made by end of today (10th aug) .Although the due date is on 25th Aug.He abused me over the call in harsh and unprofessional behaviour.

            Airtel Representative name : Dinesh
            Mobile Number : [protected]

            I have been a customer of Airtel for past more than 10 Years and this how you will treat your customers unproffessionally.If this is not resolved Im going for consumer court for sure.

            I have been paying all the due regularly and verify at all the payments made so far.This is very unprofessional behaviour from your end.
            Oct 1, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 10 August 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Anushri Awadhiya
              from Malkangiri, Chhattisgarh
              Aug 10, 2016
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              Address: Raipur, Chhattisgarh

              Yesturday i lost my phone and i want to block that number so that i can buy the same number with different sim.Please help and do the procedure as soon as possible.
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                S
                sanjay seervi
                from Dehra Dun, Uttarakhand
                Aug 10, 2016
                Resolved
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                Resolved

                Address: Bharuch, Gujarat
                Website: airtel.in

                Dear sir i am from ankleshwer gujarat
                I am affected from at least one month. Over area airtel relationship centre officers working with laziness and don't tank with manner. They make mistakes in document and when we for complaint then they got angry and put over out of the office. Never provide any alternative complaint no...?
                Sep 12, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Aug 10, 2016
                Updated by sanjay seervi
                Over
                Aug 10, 2016
                Updated by sanjay seervi
                [protected]@gmail.com
                Verified Support
                Aug 10, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 10 August 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Anil S.
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Aug 12, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 10 August 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  X
                  Xuper
                  from Agra, Uttar Pradesh
                  Aug 10, 2016
                  Resolved
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                  Resolved

                  Address: 756117

                  Sir,
                  With due respect and humble submission that i m sri satyabrata nayak from bhadrak state odisha our village name is swamipatna via dhamnagar an airtel tower is situated in between 3 km. But it's signal strength is very poor very worst. Our village is no coverage area with all network need a tower our village please kindly situate a tower in our village. Yours faithfully villagers thank you
                  Sep 16, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 10 August 2016.

                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                  Regards,

                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Aug 14, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 10 August 2016.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  My landline phone is not working since 3 day s ..i called on Coustomber care ...but they make me wait for long time...they speak in different language ...they take much time to connect to the language person ...no technician is coming for the resolve of problem...i want the problem to be fixed as soon as possible
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                    R
                    Rateeshagarwal
                    from Bijnor, Uttar Pradesh
                    Aug 10, 2016
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                    Address: Bareilly, Uttar Pradesh, 243122

                    I am a CUG user In the name VECTOR CLASSES Bareilly located near DDPuram chauraha opposite bank of Baroda I am extremely annoyed with lost signals of sites Please do the needful [protected]
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                      S
                      Sameer Pandey.
                      Aug 10, 2016
                      Resolved
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                      Resolved

                      Address: Bangalore Urban, Karnataka, 562125

                      Hi team,

                      I have applied postpaid connection (Airtel number [protected]) on 5th aug. All verifications done by them on 6th aug 2016. Even i have cleared all bills for my previous number. Airtel executives least bother to activate new number. They are simple harassing me so that it's creating personal problem to me. Please take action against airtel for this.

                      If someone is cleared all verifications, paid all bills then why they have delayed and harassed me for new connection [protected]. I need proper action and penality from them.

                      Regards,
                      Sameer pandey
                      [protected]
                      Sep 16, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 10 August 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards,

                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        piyushilpa
                        from Jaipur, Rajasthan
                        Aug 10, 2016
                        Resolved
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                        Resolved

                        Address: Jhalawar, Rajasthan

                        Dear service team,

                        Hi, this is mr. piyush bhatnagar from udaipur (rajasthan) having airtel prepaid connection no. 0091-[protected]. i lost my mobile when i was travel in bus from udaipur to jhalawar yesterday night, hence, i want to request the airtel team to please block this sim card asap.

                        Please guide me through the process of issuing a duplicate prepaid sim card (if possible, with the balance amount from my previous sim). i expect a quick solution to my problem with further knowledge of the procedure.

                        Thanks,
                        Piyush bhatnagar
                        151, harshnagar, sisarma road, udaipur (raj.)-313001
                        Sep 14, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 10 August 2016.

                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards,

                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Aug 14, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 10 August 2016.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          R
                          Rajasundaram.s
                          from Delhi, Delhi
                          Aug 10, 2016
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                          Address: 09746763953

                          Deactivating services which i have not at all selected but every month charging kindly deactivate on my airtel post paid sim no [protected]. When i tried thro sms they are not properly guided. For many months iam trying to deactivate immposible to do. When contacted over mobile also could not able to contact customer care officer. Pl help
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                            R
                            rvjangir
                            Aug 10, 2016
                            Resolved
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                            Resolved

                            Complaint for airtel.

                            I want to know why airtel has disconnected my mobile no. Even though it just used 20 days back. I provided proof of my uses to airtel but still they are not supporting. All the time they are replying we are looking into this issue, i want to know form airtel for how many days you look at issue. This issue is not rocket science where you need some extraordinary skill set, i already provided all the data and cooperating you than what is there which is taking more than 10 days to find out the issue and resolution.
                            Your customer support is for no use, your nodal officer and appellate officer are shameful and don't try to solve the issues. Why they do not try to open a conversation to customer (I don't know who is holding this no. [protected] but i want to tell you that guy is such a dumb and don't have guts to answer call).
                            If you need anything from my side let me know but you don't have privilege to trouble customer by your poor services. Is there someone who can take up my issue on priority and answer me.

                            I read all the trai regulation and aware of possible disconnection, if your database is not updated that't not my fault. Please activate my sim at earliest (Provide me solution)

                            Thanks,
                            Vikash
                            May 11, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Aug 10, 2016
                            Updated by rvjangir
                            please check with nodalofficer.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com for all the emails and more information. I have 25 email exchange with them
                            Verified Support
                            Aug 14, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 10 August 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Aug 15, 2016
                            Updated by rvjangir
                            Hello Airtel,

                            Your representative reached out to me, I have provided all the things which are needed to solve this issue and talked about how you can fix it. But resolution is still pending
                            Seeking further updates and resolution.

                            Thanks,
                            Vikash
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                              C
                              Chiranjib07
                              from Bengaluru, Karnataka
                              Aug 10, 2016
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: Airtel.in

                              Dear concern,
                              I would like to raise a concern regarding a broadband connection (tblr #: 7191715).
                              On 3rd of august 2016, i got a call from a call center executive named priya (land line #[protected] and she informed regarding the broadband connection, on that regard i informed her that i have already applied for a broadband connection earlier in the month of may 2016 and unfortunately airtel doesn’t have feasibility in my area to provide my connection (earlier tblr # 7143543),
                              On that she confirmed that now as of 3rd aug 2016, feasibility is available in my area and she would send the executive to collect the documents,
                              On the same day executive arrived for documents collection, i clearly mentioned the same about the earlier case and spend around 30 odd minutes to get a confirmation regarding the feasibility and after few calls he assured feasibility and would get the connection in next 3 days,
                              After that till 9th aug 2016, i haven’t received any communication from your end for connection and installation and when i have contacted the executive and the customer care regarding the same they stated that there were no ports available to provide my connection. airtel executives doesn’t have a minimum courtesy to inform the customer s about the status. strange.
                              So, this is for the second time i have been humiliated by your team, so my question is if you don’t have the feasibility to provide the connection then why every time you call and insist for document collection and payment.
                              A brand like airtel is playing this type of cheap game with the customers to snatch their money for the customers and keep that for 21 days without providing the service and earning interest from the same
                              This is the 2nd time i have faced this issue, and as an airtel customer for last 7 yrs. for mobile and dth, its really very much disappointing to receive this type of treatment to their loyal customers.
                              Lastly, a suggestion to airtel to align its sales team if possible to contact customers where feasibility is available.
                              On the same note i would like to get my refund amount along with my documents which i have submitted as those documents also doesn’t come for free and also intimate your sales team to remove my contact from your database for any further offers as i don’t need.

                              I dint know if this above mail would reach to the correct person for any action or not then also i am writing this mail.
                              Sep 14, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 14, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 10 August 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                kk05306987
                                from Delhi, Delhi
                                Aug 10, 2016
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                                Address: Kanpur, Uttar Pradesh, 208007

                                My sim of airtel no [protected] is not working properly since last 30 days i have make several complaint on 121 at last i have complaint on airtel website ref.no. PR[protected] but now also no result so kindly look into this on an early.
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                                  K
                                  Kishore PVR
                                  from Hyderabad, Telangana
                                  Aug 10, 2016
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                                  Address: 500090

                                  This number using by me, one of my family person taken this connection, so please let me know on whose name this connection exist. I need to take new micro simply card so please kindly help me. So I will submit I'd profe and take new sim card
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                                    H
                                    HDFC_Customer
                                    from Bengaluru, Karnataka
                                    Aug 9, 2016
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122002
                                    Website: Airtel.in

                                    Hi team,

                                    My mother had an old airtel number of haryana [protected]. The number was expired last year. I was trying to recharge my mother's prepaid number[protected], however mistakenly i did it for old number. The amount is 350rs. And it was done by credit card. I called customer care but did not get any help. Trying to call that number but no one picking up the call. Could you please revert the payment to my correct number? Here are the details.

                                    Recharge done mistakenly on:[protected]
                                    Recharge should have been done on:
                                    [protected]
                                    Credit card transaction:[protected]
                                    Bank : hdfc credit card
                                    Transaction time : 9 august 2016 9:06pm
                                    Name of card holder: munish dhiman
                                    Paytm order number:[protected]


                                    Please call me on [protected],[protected] for any concern.


                                    Regards,
                                    Munish dhiman
                                    Sep 14, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 14, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 9 August 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      Sanjay dalmia
                                      from Gurgaon, Haryana
                                      Aug 9, 2016
                                      Resolved
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                                      Resolved

                                      Address: 411040
                                      Website: www.airtel.in

                                      Airtel sold 4g internet services to me on 29jul on portable router. After three complaint calls and repeated follow-ups - they advised me that 4g internet service is not available in my area. My complaints are:
                                      (A) why are they selling these services in front of my house - if it is not available.
                                      (B) i bought the portable router from airtel. The airtel employees guided me to by the portable router and the prepaid connection. Why are they not aware about it?
                                      (C) why did it take three complaints and repeated follow-ups to advise me that the service is not available in my area?

                                      Very disappointing.
                                      Sep 16, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 9 August 2016.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards,

                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        A
                                        ads103811
                                        from Delhi, Delhi
                                        Aug 9, 2016
                                        Resolved
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                                        Resolved

                                        Address: 182206
                                        Website: www.airtel.in

                                        I made an online request for a new sim card with request id [protected] on 6.08.2016 and received call from their service representative in few minutes. He inquired about many thing and then promised to deliver me new sim card by 07.08.2016. But the sim is not yet being delivered to me yet. I have not even received any phone call from them since then. It reflects a very unprofessional behavior on the part of airtel as they didn't kept their promise and shows how consumer averse is their customer care dept.
                                        Sep 14, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 9 August 2016.

                                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                                        Regards,

                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Aug 14, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 9 August 2016.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                        Regards
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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