Airtel Complaints & Reviews

I paid my airtel landline ([protected]) bill amount₹.750/- on 22/6/2016.
And to my surprise the amount 750 was debited 2 times. one in the name of "bhartiairtel" and other in the name of "www.airtel.in".
I don't understand everytime i make a online payment visa-password is asked. then without me entering the visa password how did airtel debit ₹.750/- from my account the second time on the same date after 2 minutes i made the payment.
And how did visa allow this to happen.
After giving the bank passbook copy, bank statement copy airtel people are not refunding my amount.
So many mails and calls done to airtel but of no use, everytime a new person talks and ask me to explain from the beginning.
Fed up and frustrated explaining to them.

Respected sir/madam,

Bharti airtel being leading company of telecom industry, having a huge customer base and superb network. Now, a day airtel has started open network challenge. I think its just an advertisement and not able to fulfil there commitment. Even not able to provide basis 2g network also. India is developing and transforming toward the digital india, dreams of mr. Modi ji towards the world super power and in india telecom companies are busy to compete between themself.

You are challenging that the airtel has best network, when someone call to your customer support on 12118 the telecaller says that they are facing some network issues and please call after 4 hrs is it the best network???

Requested please look into the matter and resolve the network related issues as soon as possible.

Latitude 18.5333
Longitude 73.8667


Thanks and regards

Anurag shah
Contact no. +[protected]Airtel)
Mail: [protected]@rediff.com

I am amit patil (Airtel number [protected]), customer of airtel prepaid. Recently i replaced my sim card due to fault in previous one. The new one got activated but my incoming sms service is not working. All the other services are working fine. I have complained on customer care number 3 times but couldn't get any resolution. Please look into the matter on urgent basis

My mobile phone is los i want the block my sim card

Disappointed by the sales team in bangalore!!! On 30th july 2016, airtel broadband connection sales executive mr fayaz ([protected]/[protected]) took rs 600 as installation charges for new broadband connection and also told that within two days installation will be done. But it's more than 15 days now and still the connection has not been done. I tried to call mr fayaz many times but he ignored my calls.. My serial number of the pef on installation counter slip is : tblr7170722. This is very unprofessional behaviour from airtel. Please make sure installation is done asap. My mail id : [protected]@gmail.com - apurba sadhu

Please refund my money in my correct mobile no, I had recharge my mobile today with chillar aap rs 100 & rs 36 but becouse last no is put wrong by me my no is [protected] but recharge done on [protected] would request you to please refund in correct no asap. And network provider not helping me.

My airtel dth costumer id is [protected]. But my phone number is not registered wiht this account, rest of details are ok. Please add [protected].

I bought airtel sim in June 2016 and I am having network issues since July mid as it shows on the screen of the phone "no service" since past one month. I called up customer care agent and he said that there is issue in my area's tower which isnt certainly true as I could not access network even in other locations. This is sheer misleading in the part of the service agents. I am facing a lot of problem due to no network as I am unable to make any outgoing calls and recieve the same. Pls resolve the problem asap else I will have to change my number and spread a bad word about the same with addition to it take a legal action for the same, since you guarantee a full time service availability to the customers.

Myself manmohan sharma ([protected]) using airtel postpaid connection from last 4 to 5 years of panipat, haryana. Since two last 2 months i started facing problem with my data connectivity so discussed with customer care but permanent solution was provided so i decided to port my no. When i sent the message for portability to 1900, i received a call from customer care with their intention of my retention. The customer executive said the problem will resolved with in four days. So i was happy...

That was just a lolly-pop... Just after 2 days, i started facing new problems. I received so many missed calls from some of anonymous international numbers ([protected],[protected], [protected],[protected], [protected],[protected],[protected], [protected], [protected]). All these numbers were auto-redialed by my cell without my knowledge. The duration were ranging from 15 min to 2 hours...!!!... Then what happens everybody knows the piled up biillls... As soon as i came to know about my high bills i called customer care to check and take action they just said wait till the bill is generated.

After bill generation airtel customer service started calling and harassing me to pay that unduly charged high bill amount. They started mental harassment and torture. I asked them to deactivate my international call facility and block call receiving from international numbers, amazingly they refused and bluntly said to pay the bill otherwise your services will be debarred. All this solved their problem of my retention,... Until and unless i pay the bill my number can't be ported and now there is no action for my problem of data connectivity... The actual problem from where the story started still prevails...!!!

After a lot of heated communication and emails they recommended me to take new sim of airtel with the same number but first i have to pay the bill. Even after discussion with their nodal officer (Jayaprakash singh) there was no solution. I told them that i will pay my bill of all domestic calls, i requested them to check my all the calls, earlier there were no communication from my side to any of these numbers. I told them to check my call and bill history, i never had such a high bill and these numbers in my call history. But there was no response from their side, other than single statement of "pay the bill otherwise your number will be debarred. And they did it now... The fu... Rs.

Their nodal officer always send the same email in reply of my all mail that"your problem is noted, we will investigate and ensure this not happens to other customers in future". But what about me...???... Are we here to get f_c_d up always and you the same statement to all your customers. They did't solved the actual problem but created a new problem for me. Where is transparency as they say with some fukre's in their tv commercial... Everything is for money.

They did't solved my initial problem of data connectivity. First they say wait for bill generation we can't do anything, then they say pay the bill we can't do any thing and now they bedarred my all mobile services and now calling me everyday, causing me mental torture, harassment and threatening of judicial action for not paying the bill. I request if any one of who is reading please guide me for taking legal action against airtel.

I had a conversation with ms peeti (collection department), she promised for the waiver of rs 1200 on 2 nd july, but it is still pending for the [protected]

After a 52 days they still not refund my money. Every time they just said we trying to initiate but after that no solution, if you could do something in this matter then please help me. Otherwise don't make fool peoples like this consumer complaints sites.

There is issue of tower in my village patti, post office dasaut, samastipur, bihar.
The signal strength for voice calling is about 1 or two in outside but when i enter in the house the signal strength becomes zero. So please solve the issue. I have complaint the customer care regarding this but no solution for the signal regarding. Due to this problem i can't use the internet and other services.
mobile no- [protected], [protected]

Hi iam using Airtel post paid service from past 12 years even after mKing the payment also service is deactivated when I checked with cust care department they are not responding Nd disconnecting the calls even I mailed to Hyderabad nodal officer also he is also not responded properly
Regards,
Sekhar
[protected]

My self sagar chaugule, i was using the airtel mobile no [protected]. This number is registered on my sisters name ms deepika chaugule.
I was continuously getting higher bills than my uses.in april'16ihold its bill n talked with customer care regarding the bill amount that time they ensure me that i will not get such bills in future again. I told them incase i will get such huge amount of bill again i will not pay single penny. & i paid 2000 rs against bill of 1655.97 of march'16.in april again i get the bill of 1988.33 & in may i get the bill of 1973.01 though my rental was of 799rs.in mean time i lost that card in june.
Now i have received the letter from airtel showing my pending bill of 4577 & asking to pay or they take legal action against me. I really want to use that number & want to genuine customer, as i am for the other operators. But its like blackmailing that i have to pay whatever bill they will send. Please help me to sort this out or surely i will be ready to face the legal actions.

Regards,
Sagar chaugule
C/o deepika chaugule

[protected]

Hi this is shankar.ks having prepaid connection no;[protected]. i lost my mobile yesterday therefore i want to request airtel team to kindly block the sim card and to issue a duplicate sim card at the earliest.

Dear airtel,

As i'm using airtel postpaid simcard [protected] from 5 years from last 20 days i'm not getting the signal inside my home so please do clear my issue as two persons are using airtel in same home it as became a big issues with my employees, so please try resolve this issue. My address is 16-11-16/n/39, west prashant nagar, malakpet, hyderabad - 500036, another number is [protected]

Mera number chori ho gya he please deactivate my number mera number he
[protected]

I am using airtel broadband past 10 months. Airtel broadband not working for the past 30 days.Problem started in july second week.ADSL line not stable.Internet often down.I made around 20 complaints to airtel broadband but no use.15 times executives came from airtel they checked the issue and say issue resolved but issue starts again once they leave my home.They changed wires 5 times, splitter changed 2 times. Finally, Wifi modem also changed but issue not resolved. Useless engineers from airtel.No technical knowledge.Most of the time internet down.Waste of time and money. Airtel gave me discount on rental but how to continue this broadband connection when its not working for most of the hours on any day.

Number - [protected]

Diear sir
May name is akash kumar jaiswal
Incoming out going ditel airtel mobile no. [protected]

I received an unwanted call from no +[protected] @ 11.13 am
And my phone is charged with rs. 8.27 for data charges.
It seems the number is / emanates from airtel
I do not understand how the call is originated and why i am charged,.
Pl revise the charges at once.
Also avoid unnecessary calls from 91-1400 * that comes frequently.