Airtel Complaints & Reviews

Mobile no.[protected] of dipankar mukherjee.
Recharged on 12.7.16 for rs.222.00 vide tran id 40030288.Instantly balance was 0 but after 2/3 hours balance is being shown as 222.00.
But no outgoing call is possible. A voice msg in hindi tells"balance is too short for making any outgoing call".
Lodged a complaint today i. E. 13.7.16 at 16.28 vide your ref. No. Pr[protected].
Subsequently a sms received today at 17.11 vide ref no cbdm[protected] that the problem resolved, but still i am not in a position to make any outgoing call from my above mobile. The situation remains same no improvement..

Dear sir/madam

I have airtel post paid mobile connection, my no. is [protected].
I paid its all bills in time, from last year, i observed that i am getting
Exponential high bills while i am not doing that much calls and nobody except
Me using this no. then i checked with airtel relationship centre, they said
That you activated some services for which you are getting charged.

I said that i have not activated/subscribed or requested for any other calls or
Ervices, if there is any pls. stop it immediately, because i only use mobile
For incoming and outgoing calls, nothing else.

Airtel store located in gamma-1 greater noida the staff Mr gopal doesn't know how to communicate or what this was the worst experience i ever had at airtel . Mr gopal the way he talked to us was not at all expectable and he had all the guts to say go and complain about it. i had gone their for sim exchange i.e upgradation of my sim to 4g i had existing airtel sim and mr gopal was firstly issuing somone a fake sim with someone else adress and when i asked him about it he didn't answer then when my turn came his words was go back home your work wont be done over here

I am an airtel mobile data user for more than a year. this month, i recharged for different recharge amount of rs.22 and rs.123 (night time data 12am-6am). to my surprise, 2 new data accounts got created instead of crediting the 3g data to my existing 3g account balance. airtel customer service informed me that to use night-time data account balance, i need to restart my phone after 12am and the night-time account balance would be used automatically....

On 13-07-16 i wrongly recharged amount of rs 45 two times as the first recharge success full message i received late.
Kindly cancel one of the recharge and credit the amount of rs45 to my account.
Details of transaction.
First txid[protected] to mobile no.[protected] amt rs45.
Second txid[protected] to mobile no.[protected] amt rs45.

Kindly cancel one of the above transaction and send the amount of rs 45 to my airtel demo no.[protected].

Thanks.
Flash mobiles.

Hi team,

This is regarding activation of the data plan for my mobile number [protected]
Without my request and confirmation, please find the details given below.

• from november 2013 to february 2015 data plan of rs. 100 had been
Activated without my confirmation.

• and from march 2015 to march 2016 data plan of rs. 150 had been
Activated without my confirmation.

Already airtel team has deactivated the data plan and refunded rs. 500, while i have paid around rs. 4200

Since the data plan had been activated without my confirmation and request, i want the whole amount which i had paid as a refund from airtel. it is the airtel mistake that they have taken more money by activating the data plan without my confirmation.


Awaiting your reply,


Thanks in advance,


Regards,
Manjunath

Airtel has supposed to refund my money from past 3 months, i complaint the same in nodal office every day they call and state the same money has been credited on 27th june itself i have shared almost 4 times the bank statement with them but no outcome. they say they are following up and again they call in evening and state the same it's been credited at our end please check the account. are they mad or what. everyday a new person calls and start asking the issue i am facing. do they think i have no other job or what.

I am a latest victim of airtels bad trick to make money from customer. Yesterday evening while i was biking to home after work i got 2sms, says some follo celebrities service have been activated in my Airtel mobile for 15days, and for that a sum of Rs.45has deducted from my airtel account. Below i am attaching the details in pictures.
So for the clarification i called airtel customer care after a long waiting tone, got coonected qith one executive, and i briefed my issue, then she simply says that "you are the one who activated and the money debited!.", How colud it be possinle, without any request or any attempt in those fraud Ads or service how can you debit my money anonimously. Then she transfers to senior desk mate, Miss.Nisha(Ernakulam, Kerala, airtel cc )she said!, her attitude was like the airtel customer is a begger, or un educated creature, is calling the customer care executive for a fake trick to gain money like that... then says the service is not from airtel, u activated while browsing, and we are unaware about these money, then i asked the details like, so please provide me the url link where i 'put' my money or give me the debiter details. she says again the repeated song, you clicked, you activated so the money debitted!?.she dont even ready to check with the issue, how its debited, where the money gone, how a third party can debit money from a airtel valuable customers account.
So if anyone from airtel head is seeing this complaint, please make a solution and punish those irresponsible executives those who dont know how to deal a valuable customer. If you guys cant resolve this i have to head to Consumer court.

Sir,
I m using prepaid connection last 7 years, but sorry to say you that as you are claiming for india's no.1 network... are you fooling us? before the service is very good but what is the problem now? since i'm suffering network issue, while taking calls nothing can be heard and too much call drops. sir, am i paying your company for these facilities? & i rise a complaints about that, more then 20 times till now rectification please resolve the network problem! kindly sir look into the matter. otherwise have to take other steps. thank you... might be i sue against your services

Dear sir/madam

Mobile tower in residential area address : mr. shetty, c-11, manohar mehta chs ltd, mohili village, laxmi narayan mandir marg, nr. anjali medical, sakinaka, mumbai - 400072.

This is our humble request to you that a mobile tower has been put in residential area.
The radiation is too high.

We request you to take strict action against the tower as law has been passed that no mobile tower can be installed in residential area

As the law the mobile tower should be 500 meter far from the residential area, please do something for it when this tower was install than no permission was taken from society than how it should installed.

Looking forward for your positive response.

Email: mmchs.[protected]@gmail.com

I have recharged my airtel no.[protected] with rs.25 via freecharge with id nofcva[protected]. on 11july2016. but still i have not received balance in my airtel prepaid account. i have put a complaint to freecharge also. but there is not any satisfactory reply from anyware. my freecharge transaction displays succesful transaction. pelease do needful
Thanks

Hi,

This is vivek tyagi, i got a call from airtel executive (ms. priya - [protected]) on 5th july, 2016. i have given my documents and a fee of rs. 250/- to port my number from vodafone to airtel corporate connection to airtel executive (mr. rajnesh - [protected]) after confirming the code (sp1910) sent by ms. priya by mobile number [protected]. mr. rajneesh (airtel executive) was not carrying any receipt book and any form with him on that day, so he asked in his office to whatsapp the receipt for the amount paid by me and provided me the airtel sim numbering[protected]u). when i didn't get receipt till next day i. e 7th july, i called mr. rajneesh again for the receipt and he has given me the number of his co-ordinator mr. anil ([protected]). after contacting mr. anil, he was very least bothered to provide a solution for my query and provided me the number of ms. sakshi ([protected]). after contacting ms sakshi for the receipt and verification process for my number on 9th july, 2016, she told me that she will provide all the details within 5 minutes and till the date i haven't received any information about the receipt and any verification process for my number. when airtel people promise to port a number within one week and till now no verification has been done and not even the receipt provided by your airtel executives.

If these kind of services will be provided by airtel even for poratability of a number then how can someone trust for better services after taking your connection. i am totally amazed to see your services and they people advertise (join us).

Please revert me asap.

My fixedline/broadband [relationship number: [protected]] is not working since 11-jul-16.initially my number was automatically swapped with some other number [[protected]]. after raising a complaint, my phone stopped working completely. till now it is not fixed despite several call and follow-up to customer care. they keep on giving false promises. no technician turned-up till now.
Worst service from airtel; only fake promises and advertisements. regret my decision to choose airtel.

Dear forum,

I am having airtel dth (consumer id [protected]) connection at my home it was not working from last 2 weeks. it shows error no signal i thought is was due to weather but other airtel connection in our society is working fine. so, finally i called airtel customer care to register my complain and to send engineer to see the problem (ref no.[protected]. next day i received a message we tried to reaching regarding your complain and they send mi mobile number of mr rajendra [protected], i keep calling him whole day he does not replayed and when i called cc they said your complain is closed by engineer.
Engineer does not visit my home how can he close the complain without resolve it? and even i called him so many time he does no respond.

Finally i register new complain on 7 july but the same thing happened that men does not pick up the phone. from 7 july till date i am keep calling cc for the same and the send same number and every time the said will resolve with in 24 hrs.
What kind of service is this??? is this you called as brand of airtel?
And why u send such number to your customer if they don, t pick up the phone.
Forum pls help mi to sort out this thing as we advice your whole society to boycott airtel connection any more in our premises.

Thank

Customer id [protected]

Myself Pinaki Konar, From Vill+Post-Garh Kotalpur, Onda, Bankura-722144..I am airtel user for last 8 to 10 month but last 2-3 month voice call congesstion issue a serious problem.Not only Me but a lot of airtel user in my area facing this problem. My nearest Two network tower is 1) Nikunjapur 2) Bheduasole. My mobile no. is-[protected]. Regarding this issue I already complain complain customer care but my complaint is not resolved.

Regards,
Pinaki Konar
Mob:- [protected]

Dear airtel,
I sk gupta have a mobile connection with no [protected], i have been regularly paying my bills from last more than15yrs. recently in nov 2015 i opted for 3g service and roaming free service on this number. however i contacted the support team and asked for deactivation of the same services in jan 2016. customer support executive had confirmed that the service would be deactivated and i would not be charged for 3g and roaming in future. however the service was not deactivated and i was charged with extra charges of this service every month. i regularly call up support and they have asked me to pay bill less the services fee. but i dont know why i end up with late payment fee every month. now every month late payment fee add up to my bill.
In this month june 2016 i again called upto support and your executive again said me to pay bill of rs 693/- only out of my total bill. i am worried i would again be charged with late payment fee and extra services charge for the next month this is causing addition every month to my bill.. this is really a poor service from airtel i have a vodafone connection and have never faced such issues with them. airtel should check and update service act/deactivation request promptly.
I want my bill to be adjusted to zero as i have paid the amount said by your support team i. e. rs-693/-. i have the recording of the conversation i had with your executive, i can fwd the same as well. please look into the matter
Thanks
Regards
Shyamkumar gupta

Hi sir,

My balance rs 60 has been debited from my account ([protected]) on thu 7/7/2016 with any notice.

For the same issue i have reached airtel customer card at 198 and they are saying like i have activated this crap which i was not aware of it.
And refused to return my money back.

And for the last and final decision i have called the same 198 customer care and spoked to airtel floor supervisor mr venkat and bought this concern and the reply was same and denied to refund my money back. is there any value of an india rupee i ask..

Please find the below ticket number i have created with airtel for this issue
Cbdov[protected], venkat s floor supervisor 13 july 2016 at 10.31am

Please help in getting my money back.. and take an seviour action for this fraud.

Hello,

I have been an airtel customer for quite a lot of years. But recently i shifted to another service provider.
Soon after submitting the 'porting' request, i got number of calls from airtel customer care, where i was literally interrogated (Seriously grilled with harsh questions and even more harsh tone of voice) by the representatives. After finally telling them all the time they called they ported my number.
But after porting, i found out that none of the airtel mobile numbers are able to call me. I ask my friends and relatives who had airtel mobile number, to give me a call, but it always said that "this number is not valid" (Yeh number vaidh nai hai).
I called up my new service provider to solve this, but they said that this is not in their hands and i need to contact airtel for this.

What i really want is the following :
(1) clear the blockage by airtel. Let all airtel numbers be able to call on my mobile.
(2) an apology in written (Email) by the airtel management for the insult by the representatives.
(3) a compensation for the trouble caused.

Dear sir,

I am very dissatisfied with the airtel service and the whole system where customer care executive tells me that all the charges coming to my account are due to my ignorance... great that airtel is doing this cheap cheating with a banner of open network where every thing is transparent...

I have not received any responses from the so called appellate authority or the the person ranked below yet for a mail sent weeks back and when i enquired about this the customer care executive said that a reply will be sent only if there is a mistake from the part of airtel, again great service...

After i sent mail to these people i tries to receive the call and internet usage details and they again charged money from my account though the cost of the service was not mentioned in the app.

The face book pages will for sure tell us how n number of people are getting affected by this irresponsible people.

I am not sure how to officially lodge a complaint against them so that the customers who feed these type of people are not getting fooled... i have forwarded the mail to ombudsmen to aee if they help

They only respond when they have received the port request and the response is amazingly fast.

Regards
Amal t balu memury
[protected]

The number has been barred by the company unable to receive/make calls/messages. Want to view/pay bill but unable to receive otp. Kindly resolve the issue.