Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 15, 2024
Complaints 54492
Resolved
21957
Unresolved
32535
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2032
+91 11 4266 6500
1937
1017
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1532

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shreyacbs
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data charged beyond bill plan prescribed limit

Address:Mumbai City, Maharashtra

Airtel 4g wifi plans were initially like normal wifi plans like the ones provided by other companies wherein the customer subscribes to a limited amount of data at high speed after the exhaustion of which the speed is slowed down. Airtel recently, without any sort of intimation to its customers, converted these plans into cpe locked data plans where after the exhaustion of the data, without providing with any sort of initmation that the data...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zaafarahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline and wifi problem

Address:Chennai, Tamil Nadu, 600014

Land line and wifi problem... Sir as we know you have million customer but you can't even attend all customer in same time.. As we are requesting you ple divert our complaint our area wo is supervising the land line complaints. We are using this connection for our emergency usage. But its not working properly. Even we have complained many times.. Ter is no proper response.. If not solved if its problem in your end.. Then don't charge us in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Mukhija
from Mahishadal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No connection after payment and wait for more than a month

Address:560017
Website:www.airtel.in

I applied for a new broadband connection from Airtel on 25th May, 2016.
I paid for the new connection and even submitted all required documents after getting a technical feasibility for the connection in my area.

I was promised a connection would be installed within 48 hours of the application.

The details are as follows:
Account ID: [protected]
Installation Order ID: 69197275
CAF...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RamAditya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim deactivation without prior informing by airtel

Address:250001

My sim card has been deactivated, without prior informing me at least the company should have contacted me or sent a message that they are going to deactivate my no. I was using the sim for incoming calls only but it doesn't means that i didn't ever used it for making calls. It was deactivated on 21 june and no notice was given to me before deactivating my sim. I request airtel to return my number back to me otherwise i will have to take...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
skyrabbit64
from Kyelang, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding poor coverage

Address:Pathankot, Punjab, 145001
Website:WWW.airtel.in

I am staying in mamun cantt
I had given a complaint of poor voice and data coverage. I was given false promises by mr mahajan an airtel employee that coverage will be good and there is 4g coverage here then he said it's actually 3g platinum
The complaint number reference no. 69986804 was given and i was told it will be resolved
The guy on the helpline who took the complaint acknowledged that voice was not clear...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manugandan
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance for /follo celebrities/ without my knowledge.

Address:Chennai, Tamil Nadu, 600040

Airtel activated this nonsense service called "follow celebrities" on my phone for Rs 60/ month on my phone number from nowhere. When i called the customer care, they told me i had clicked on an advertisement during browsing the internet and it got activated, to which i replied i never did that, then customer care was very happy speaking about how i must have mistakenly clicked on such advertisement which people generally do during browsing.,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
మధు సూదన్
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Follo celebrities service has been activated without my knowledge

Address:Bangalore, Karnataka, 560100

Airtel is activated follo celebrities without my knowledge. And debited my rs.45 from my account.

Follo celebrities service has been [protected]@rs45.0 for 15days. Txn id n[protected], 27jun16 12:31. Service will be renewed after validity expiry. To deactivate, call or sms stop to 155223. For more services, call 56789 or click http://56789. Airtel.In

What's this nonsense from airtel. Who will pay back to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vroon
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service experience

Address:110051

Dear Airtel Team,
Please be apprised that, i made a complain a week back i have been asked to wait for week to provide resolution, the is already over i did not receive any resolution.
I do have time call customer care again and again.
If i am available some services then i am paying for it.

Please look into this
SR No[protected]
Mob No- [protected]

Thanks
Varun Kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neera44
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel billing fraud - delhi circle (ref33074702)

Address:Ghaziabad, Uttar Pradesh, 201010

Hi net team,

Issue is pending from your end since dec 2015. You charged incorrectly and airtel billing system is faulty and always billed customer while it is not in use. I raised complain and keep sending reminder but your team closed most of the sr without customer approval.

If you do not have any solution then please let me know the process of refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kritiabhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call, bill charges

Address:122002
Website:airtel

I am using this airtel postpaid 3g connection, since last 2 months my bill is coming around 900 approx, i dont know within dusration of 2days only the datapack get consumed by 90%, when i am not using it

Even the call get dropped, such a pathetic network it is
Everytime i call to the customer support department, they address my complaint but never get it rectified

Is this your customer service, i put...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikram Narayan Swain
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No 3G network

Address:Purulia, West Bengal, 723145

I am staying in santaldih thermal power township, santaldih, purulia, west bengal-723145 since 9 years and i am using airtel sim since then. Here we are facing a lot of problem regarding the network and there is no mobile internet even 2g here ans i have to forget about 3g if i will stay here. I am spending 3g internet charge and not getting even 2g network properly and it is one type of cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubhanshi Garg
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New broadband connection request raised

Address:Lucknow, Uttar Pradesh, 226010
Website:Airtel

Hi Airtel Services,

I tried to raise a new broadband request for my fathers place in Lucknow. There were two complaints filed for the same as well. I had to follow up for 15 days approx and everytime i was told that the executive will visit the place in 2 days which ofcourse never happened. and later when i called them, they gave me an answer that there is nothing which can be done as they do not have a port near my fathers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanishk011
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer harassment airtel

Address:Gurgaon, Haryana, 122001

this is suresh kumar goswami residing at sector 15 part 2 gurgaon haryana.
i opted for airtel broadband connection and its been 20 days chasing their helpline, the technician and their registered office and the only thing i am offered is harassment.
i have made payment of rs 1000/- in lieu of new broad band connection on & 5th june with receipt number :4111473.
wiring was done the subsequent day and i was told that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uma kant singh bob
from Bhiwadi, Rajasthan
Report
Copy

Blocking of m card mobile no 8127697002

Address:Allahabad, Uttar Pradesh

Dear Sir,

I have lost my mobile with Mobil No [protected], kindly block

With regards
Umakant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogita Talawadekar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid bill

My transaction is successful but here not shown that i have paid the amount of bill at 11: 06:2016 from vileparle east airtel gallery by cash method i have that receipt of transaction
Transaction id is[protected]
Amount of transaction is 700 inr
Transaction method is payment by cash
Date of payment is11:06:2016
Time :13:32:04
Location - vileparle east
Airtel no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Jethani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction for fashion bunny

Address:400701
Website:Airtel

Deducted rs. 35 for service called fashion bunny i had never heard and when called customer care giving silly reasons like this is third party service and they can't provide information about how it has got activated and it was too rude. Below are the details of deduction:
Date : 26/06/2016
Time: 22:07
Desirable resolution : request a refund
Mob no. :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rg.gupta
from Mustafabad, Haryana
Report
Copy

For the closure of 9717227020

Address:New Delhi, Delhi, 110058

Made a complaint to airtel on 02/06/2016
vide ref. no. 69636771 to cancel my above
post paid no. immediately. not in use since then hence not responsible for any payment now.this is for your record.
r.g.gupta
BF 31 JANAKPURI
NEW DELHI 110058...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sraji256
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

#g/$g data pack

Address:Chennai, Tamil Nadu, 600099
Website:airtel

Am recharged my number for 1gb 3g data. They provided special offer 4g night pack with the recharge, but wen i used my 3g then i switched on to 4g network, but there is no 4g data avail in my account, then i called customer care, they said am used 900mg 4g at a time so there is no 4g data remaining, then where is remaining 120mb, i asked but they replied u used all data like, nut in my mobile there is no switching option to 3g to 4g, without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikasgu89
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service worse, customer care executive worst... No to airtel products

Address:Kanpur, Uttar Pradesh, 208011
Website:www.airtaldigitaltv.com

Earlier i had a multi-connection but due to some reason i had to split my second connection in order to minimize my expenses then i called to airtel customer care executive and i specifically asked him i also want to downgrade my pack and discontinue hd pack on my second connection also as it will rarely be used, the executive told me that sir you can do it at any time in future, but first you have to recharge your pack as my pack was over...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narensahu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto renewal

I have deactivated auto-renewal of 2G internet pack of 175 but this is the 3rd time i have been charged or the same. i already have availed 3G/4G internet pack. i have already complaint 2 times and thy used to say we have cancelled the auto renewal process. i am sure started hating the customer service and i will look forward to complaint higher authority if this issue not resolved and the i should be refunded the balance.
mob-[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy