Airtel Complaints & Reviews

Address: Bangalore Rural, Karnataka, 562123

Hi,

Few months back, Airtel offered free hello tunes for 3 months to me for being a customer for more than 10 years.

But now, again hello tunes got activated without early intimation/ permission.

A message after activation is sent.

My prepaid amount of Rs80 got deducted without my permission / confirmation.

I m absolutely disappointed by this action.

I ve called customer care deactivated the hello tune. But my money has not refunded.

So please look into this and arrange for refund of Rs.80 to my number [protected]

Sep 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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M

malleshappa teli

from Bengaluru, Karnataka

Aug 8, 2016

I have done recharge to the wrong number by mistake.Please help me to reherse it to my correct number.
Please find my correct details.

My Mobile number:[protected]

Wrong mobile number:[protected]

TransId:[protected]

Amount:80

Thanks and Regards,

Malleshappa Teli

([protected])

Reply

H

Hajee Pasha

from Delhi, Delhi

Aug 8, 2016

Please add peace tv in airtel dth

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Address: Munger, Bihar, 721302

Dear Ms. Akanksha Singh,
I have already submitted full details of the problem earlier on 28th July. Moreover, I would like to inform you that the above mentioned problem has not been solved yet. I tried to communicate all most all the concerned persons in this regard but nobody has provided me any solution. I am not able to get my number recharged and tariff plans are not working. I has been a long time from your side saying that it was a network problem and it will take 2-3 days. Whenever I call regarding this problem, you people say that it will take 3-4 days. I am in a great problem as I have not been able to make calls for almost 20 days.

So, kindly look into the matter as soon as possible.

Regards
Jaiprakash Nagar
[protected]
[protected]

Sep 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

Airtel Customer Care's response Dear Mr. Nagar,

This is with reference to your post dated 8 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Jaipur, Rajasthan, 303121

Website: www.consumercomplaints.in

My name is hitesh chaudhary... i have airtel digital tv setup box... i replaced new HD+ setup box ... bt problem is my in setup box in not come all channle in my tv... half channle come half not come... i try to many complaint in customer care .. they says alwys we try to solve problem bt not solve contiunes 2 months... m so sad... my money lose... what i can do.. plz solve my problem.. i hope your r my solve problem... my mobi num- [protected]... your regards- hitesh chaudhary...

Oct 3, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Dehradun, Uttarakhand, 492001

My registered number [protected] is loss so change my number immediately my new no is [protected]

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Dear service team,

Hi, this is Besto Philip from JP Nagar having airtel prepaid connection no. [protected]. I lost my mobile on August 2nd, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Besto Philip

Sep 17, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

Airtel Customer Care's response Dear Mr. Philip,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Mr. Philip,

This is with reference to your post, dated 7 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 122001

Sir, I am having issue regarding the Mobile network of Airtel in My Area .I am using Airtel Postpaid connection for calling and Internet Purpose .But for last few Days we are getting very poor network of Airtel in my area . I have logged so many complaint regarding it to Airtel but they are not listening me and my internet is Not working at all .I am paying them 350 rupees for internet connectivity 3G but it is not working at all even 2G is also not working .I am not single facing this issue their are other my neighbor around that area also facing the same problem .We raise many complaint to them but they closed them without any solution even none of their engineer come their to check the issue .Some of Complaint Number are 70660683, PO[protected],[protected], PRO72900019.

We request you kindly help us with service provide because he is charging us without giving the facility..

Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 August 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Mumbai City, Maharashtra, 4000708

Website: www.airtel.com

In my experience Airtel is one the worst company i have experienced so far.I am a returing citizen to india after 20 years overseas and i want to warn the cunsumers of Airtel or anyone who wants to go and get a service with airtel, I would discourage you from doing so.
I switched to vodafone and the way the entire process was handeled on the customer service end and the quality of service i received was exceptonal and tho i am not completly happy but the fact that i had a isssue i was not let to think what to do...This builds confidence rather than transparance what Airtel offers which is just a marketting and fooling people

Sep 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 361140

Dear sir,
I purchase airtel new sim date 03/08/2016 but not activate my number
Please do the active my number, i am submit id proof and photo
Sim no.[protected]
Mobile no. [protected]
Imsi no. [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

My fixed line number is [protected] and I have made the payment last eveing and since then I have made numerous of call to unbarred my out going call facility but not to avail any result. So, could you pls. instruct your team to look into the matter asap.

Regards,
Debesh

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Address: 591123

Website: airtel.in

I had recharged rs 225 for my mobile and I got SMS from Airtel that successfully recharged. But data benefit was not added. So I asked them about it. They said we are not send any SMS that indicating successfully recharge. But I had a proof of that SMS. Now more than 40 days still they are not refunding my money. In bank transaction it was successful. Only Airtel frauds having my money and not refunding. How can I approach consumer court for this? Any suggestion pls give.

Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A offer came on my phone rs225=2gb 3g internet for 28 days and when i recharged i got only 1 gb.so please give me my half internet.

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Address: Ghaziabad, Uttar Pradesh, 201204

Website: www.airtel.in

Network problem in Airtel at whole Modinagar.
Three is problem in the network to provide me network in Modinagar.
Every time the network is fluctuating and the call will disconnected.
Contact to me at [protected] .

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Address: 757025

[protected] My call detail incoming outgoing misscall &sms problem s other nomber incoming calls i hop my call history

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Address: Kannur, Kerala, 670141

Website: www.consumer complaints.in

I am complaing about airtel rs 39 recharge which provide airtel to airtel 15 paip i subscribed it on jul 12 which valid for 28 days after a few days ie. On 24 my balance deduct in normal rate then i filed the complain then they convince me to resolve that issue but when next day i called same thing normal call charge then talked with superior he told me that my issue has solved and already my ac. They gifted rs39 offer for free up to 4aug then i argued i don't need your any piece of bread i need the offer which was earlier active in my no. Then he told me he will solve me this issues within 3 days i received the msg. That problem has solved today on 7 aug the same problem arise now they are denying that nonsuch offer is there on my no. Kindly do the needful don't cheat the customers.

Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Nikhil,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Nikhil,

This is with reference to your post, dated 7 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 680101

Website: www.airtel.in

This might come out shocking for you because it did for me and all those who I shared my story with. The airtel customer care agent I got connected to, earlier today, abused me and my family, used indecent words against me and finally hung up the call when I called today to enquire about a refund that was promised. The name of the agent is Rajeev.I want to take strong action against this man and press charges on his act. Please tell me what do I have to do. I'm not willing to let this go.

Sep 7, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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M

mnihal38

from Belgaum, Karnataka

Aug 9, 2016

I have sent you a mail at airtel.[protected]@airtel.com with all the requested details included. Please have a look into it.

Reply

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Address: 573201

Manoj that i wish to activate my sim card again which is not used for long, my sim card no is -[protected]h5

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Address: Chennai, Tamil Nadu, 600023

Website: www.airtel.in

To AIRTEL,

Kindly resolve your network issues so that I get messages from whomsoever. I have to fill exam forms and from 10 days I am not receiving any messages.

Also in customers' support, please have a system of talking to customer care executive to at least know the reasons behind the failure of your renowned network.

Take the responsibility seriously and be accountable.

Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Ms. Sirohia,

This is with reference to your post, dated 6 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Ms. Sirohia,

This is with reference to your post, dated 6 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Lucknow, Uttar Pradesh, 226012

My Account No Is [protected] I wanna To Change My Mail Id My Mail Id Is [protected]@gmail.com

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Address: Gurgaon, Haryana, 122015

Website: airtel.in

I am using airtel iptv along with broadband and landline connection, i was sold a costly iptv setbox and subscription few years back stating that its a futuristic technology, the services wasn't up to the mark though and i stuck to it as i had paid them a lot for stb & don't want to lose out on my initial charges. Now suddenly airtel decided to close iptv and forcing me to go for dth which comes with only basic manual paid recording option unlike iptv. I feel cheated because what they offering is not at all equivalent to iptv. I expect nothing less then hd recorder or money back with penalties.
Details - landline no.[protected]
Account number: 15555944
Contct nos. [protected]. Alternateno. [protected]
Call any time. No excuses. We dont need this autocratic change.

Sep 9, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Poonam,

This is with reference to your post dated 6 August 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560075

Website: airtel.in

I am using Airtel BB 999 plan with 4Mbps speed. On 5th Aug, 2016, I found that
around 10GB of data has been deducted from my balance. When I checked Airtel data usage details online through airtel.in, I found,
a huge amount of data (9GB) is used during 1 hr on 4th Aug night, which I am not aware .

As per my current connection, I get speed of 4Mbps. Using this maximum possible downloaded data could be 2 GB in 1Hr (512kb * 3600 secs = ~1.8 GB).

I am not sure how this data download happened although I was not involved.

I have registered a complaint and send mails to 121, but still didn't get any response.

Although I have downloaded the data usage details in a excel sheet for 4th Aug, but I am not able to check it online on airtel due to server issue.

I guess after my complaint, airtel somehow blocked the records with errors.

Data usage details :
23:24:47 00:24:38 0 KB 9.00 GB 9.00 GB

Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

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Airtel reviews & complaints page 1534

Prepaid balance got deducted for hello tune renewal without early notification and permission

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Unable to get number recharged and tariff not working

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Digital tv not come all channle half come

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Change my number

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Lost my airtel sim

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Poor Mobile network and no Internet connectivity.

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Worst deployed support

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New sim activation

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After making the payment, still service has not been activated

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Recharged but no benefits added

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Recharged but not got only half internet

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Network problem in Airtel in whole modinagar

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9938646986 call detail

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Airtel 39 rs offer cheating when my ac. has more than 70 rs for second time

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Airtel customer care representative

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Reactivate airtel sim

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Sms not received

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Withdrawal of iptv services

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