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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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S
somansu raychaudhury
from Thiruvananthapuram, Kerala
Jul 10, 2016
Resolved
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Resolved

Address: Bangalore, Karnataka, 560093

Ref no: [protected] - fixed and broadband line - abbaiah reddy layout, bangalore 93

I have been fighting hard to get airtel broadband connection since last 20 days..initially they said it will be done and collected my documents along with the passport sized photograph from my home here. suddenly today they called and said that there is no port available and is cancelling my connection request. is this a joke or what airtel is doing??? very very frustrating. this is simple harassment airtel doing. can i expect a reply from airtel?

Omansu kumar raychaudhury
[protected]
Aug 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    T
    teejee2008
    from Madhugiri, Karnataka
    Jul 9, 2016
    Resolved
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    Resolved

    I'm facing the same issue mentioned in the below complaint

    Http://www.google.co.in/url?q=http://www.consumercomplaints.in/airtel-airtel-fol...

    Received an sms on morning of july 9th saving that service is activated and rs 45 has been deducted from account. activation happened at 11:53 in the night when i was not even using the phone.

    Calling customer service was of no use. they keep saying that you must have activated the service and that they have no way of checking or refunding the money.

    I have been using airtel for the last 6 years. first time i'm seeing them resort to cheap tactics to make profits.
    Aug 30, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 9 July 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.[protected]@airtel.com

    Regards,

    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 12, 2016
    Airtel Customer Care's response
    Dear Customer,

    Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 27, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 9 July 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    http://www.consumercomplaints.in/airtel-deduction-of-balance-for-follo-celebriti...
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      M
      MithraJambu
      from Chennai, Tamil Nadu
      Jul 9, 2016
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 6000045
      Website: Www.airtel.in

      Follo all week service has been [protected]@rs35.0 for 7days. txn id n[protected], 05jul16 06:13. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more services, call 56789 or click http://56789. airtel.in

      Who activated this? why have u deducted 35 rs from my bill? and if i ask customer service they are saying this is some third party service!!

      What is really happening?

      Cheating of all types by airtel?
      Aug 22, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 12, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 9 July 2016.

      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@airtel.com

      Regards,

      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 22, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 9 July 2016.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        F
        Faheem Kurikkal
        from Delhi, Delhi
        Jul 9, 2016
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        Address: Malappuram, Kerala, 676121

        Sir,
        I have bought a 50 rupees recharge coupon of airtel.. But the secret code is damaged. How can I get the recharge.
        It's an ordinary talk time coupon..

        Serial number of the coupon is: [protected]

        Regards
        Sir,
        I have bought a 25 rupees recharge coupon of airtel.. But the secret code is damaged. How can I get the recharge.
        It's an ordinary any plan coupon..

        Serial number of the coupon is: [protected]
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          S
          Shivaprasad Katti
          from Bengaluru, Karnataka
          Jul 9, 2016
          Resolved
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          Resolved

          Address: Bangalore Urban, Karnataka, 560010

          I am using airtel sim, but without any prior info my sim got expired and after many try's to airtel customer care, no proper response and finally went to airtel customer care center and submitted docs and got replaced by duplicate sim paying 25, which they told it will get activated in 4 hrs but not happened, again i went after 1 day till they told it is in process, again they confirmed number and all, but till date no activation.
          This sim is connected to my bank account, i faced lot of critical problems during bank transactions
          Aug 22, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 09, 2016
          Airtel Customer Care's response
          Dear Mr. Katti,

          This is with reference to your post, dated 09 July 2016.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards,

          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 22, 2016
          Airtel Customer Care's response
          Dear Mr. Katti,

          This is with reference to your post, dated 09 July 2016.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            H
            hussain syed
            from Calicut, Kerala
            Jul 9, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh
            Website: www.airtel.in

            Im using your postpaid connect since last month june 2, im on 849 plan, i have taken this 849 unlimited plan after confirmation from airtel marketing executive and your customer care on 3 june both confirmed tht in 849 plan i will get unlimited local calls to airtel and other network like idea, vodafone, aircel etc etc, 100 daily sms, 1gb 3g data, but now today when i checked my bill status is showing me 1189/- i have complained several time by mail.im not getting good response from them, after waiting for so long im writing the complaint here, please to the needful to me
            Aug 22, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 09, 2016
            Airtel Customer Care's response
            Dear Mr. Syed,

            This is with reference to your post, dated 09 July 2016 2016.
            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards,

            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 22, 2016
            Airtel Customer Care's response
            Dear Mr. Syed,

            This is with reference to your post, dated 09 July 2016 2016.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

            Regards
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Satpolo
              from Mumbai, Maharashtra
              Jul 9, 2016
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              Address: 400608
              Website: airtel.in

              I took airtel dth connection on 7th of july 2016.
              Such a big mistake i have done…….
              I have paid 1590 to “chandanshiv technology” the authorised dealer of airtel at durga nagar, near hanuman mandir, manpada, ghodhbunder road thane (w) 400607.
              But till date they are unable to provide me connection. i called their customer care near about 30 times for the last two days. now they are asking me to wait for another 24 hours.
              When i ask them what is the issue, airtel is informing us that the customer id which is showing in my menu screen is not matching with my name. so they are asking me to recharge and pay once again because airtel have double debited my account.
              The customer id which showing in my tv screen is [protected] and the sms which i am receiving in my registered mobile no is [protected].
              The connection which i have received in the name of poulomi dutta majumder.
              I am really scared about my money because i don’t know for one connection how long i need to wait.
              Such a fraud company ever i seen.
              Airtel customer support has been notified about the posted complaint.
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                J
                Jatin Bhayana
                from Gurgaon, Haryana
                Jul 9, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110063

                My airtel no. [protected]
                On july 4th
                Follo celebrities service automatically activated without my knowledge or consent


                I just received a message

                Follo celebrities service has been [protected]@rs90.0 for 30days. txn id n[protected], 04jul16 01:09. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more services, call 56789 or click http://56789. airtel.in

                Also i talked to your customer care but they just deactivate service but didn't gave my money back

                Please add my money back..
                Aug 28, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 27, 2016
                Airtel Customer Care's response
                Dear Mr. Bhayana,

                This is with reference to your post dated 9 July 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  N
                  Nirav P. Pandya
                  from Mumbai, Maharashtra
                  Jul 9, 2016
                  Resolved
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                  Resolved

                  Address: Vadodara, Gujarat, 390021

                  Follo all week service has been activated on my mobile without my prior approval. now airtel is asking me to send a message of stop to deactivate the service but when they have activated this service on their own, they should deactivate it themselves. here is the msg.

                  Follo all week service has been [protected]@rs35.0 for 7days. txn id n[protected], 08jul16 11:44. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more services, call 56789 or click http://56789. airtel.in

                  When clicking on the link given in the sms, the page that opened forced me to switch off my wifi and shift to mobile data connection to proceed but it does not give any option to deactivate the service so i left the window and resume my previous work on internet forgetting that wifi is off so within a few minutes my 24mb data was utilised and i was charged 98 rupees so ultimately this auto activated scheme cost me around 125 rupees.
                  Airtel must stop harassing their customers by auto activating such schemes that too are own auto renewal mode every weekly.
                  - dr. nirav pandya, vadodara, 96017*02
                  Aug 24, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2016
                  Airtel Customer Care's response
                  Dear Mr. Pandya,

                  This is with reference to your post, dated 9 July 2016.

                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                  Regards,

                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 22, 2016
                  Airtel Customer Care's response
                  Dear Mr. Pandya,

                  This is with reference to your post, dated 9 July 2016.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    Apurva Shrestha
                    from Kolkata, West Bengal
                    Jul 8, 2016
                    Resolved
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                    Resolved

                    Address: 751024
                    Website: Www.aritel.in

                    My phone is in my pocket and suddenly i receive a text saying that follo celebrities pack has been activated and i have been charged rs. 90 for the same.
                    After calling 198 customer complaint helpline, they are persistent as i have subscribed because my internet was on and i have subscribed it on a page.
                    Dude, i always keep my internet on. thats for whatsapp and other messaging services.
                    When asked what is that vas about.? they don't even know that.
                    What is that? is it what is expected from a company like airtel? is this why i'm paying rs. 298 for 1gb of 4g data, just to be cheated? why should i not opt for other telecom companies which offer the same things at lower rates?
                    Aug 22, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 8 July 2016.

                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                    Regards,

                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 22, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 8 July 2016.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      H
                      hari061204
                      from Hyderabad, Telangana
                      Jul 8, 2016
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500019

                      I got a message saying that my mobile got activate for some follo celebrities service and i am charged 30 rs. Txnid : n[protected]. When i called customer care he says i have activated service at jul 7 : 10:58 pm. I didnt register any services. I was at dinner and didnt use data that 1 hr.

                      Cc guy says that i used internet and when asked to give the details o[censored]rl or websites i browsed, he says they dont have such info. So i asked him that can i send my browsing history, he said he cansend it to www.airtel.in. How can we send it to a website, upon asking for mail he said there is no mailid's.
                      Ref no to cc call : cbdov[protected]
                      Aug 26, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 8 July 2016.

                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                      Regards,

                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jul 22, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 8 July 2016.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        C
                        chat2amit
                        from Gurgaon, Haryana
                        Jul 8, 2016
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122017
                        Website: www.airtel.in/money

                        I could never use my airtel money coupon on my first transaction... And which made me believe that it will work only when i enroll with airtel money;

                        Therefore after paying for my airtel d2h ; i loaded 1609 in my airtel wallet..

                        And still was not able to use my coupon new 15;

                        I feel cheated by airtel;who did wrong promotion so that i can load my wallet just trusting pathetic and cheater company airtel;

                        I want that my new15 coupon should work for my account atleast once ([protected]) or else i want complete refund of 1609 (Without any deduction);i do not want to ever use the cheat airtel money.. Or its products..
                        Aug 28, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 08 July 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Airtel Money si a cheat organisation, and i suggest user to never use it...
                        i got sms at my mobile [protected] when i registered on airtel money to sue airtel and get 15% off for new users...by using code NEW15;
                        i loaded my Airtel wallet with Rs 1609/- but when i trues using airtel money on my tarsnaction with coupon code NEW15...
                        IT DID NOT WORKED..
                        AND I FOUND THAT AIRTEL CHEATED ME...

                        NOW I WANT AIRTEL TO REFUND THIS AMOUNT BACK TO MY CARD...
                        I HAVE BEEN WRITING EMAILS TO AIRTEL MONEY TEAM AND AIRTEL GRIEVANCE BUT AS USUAL AIRTEL CHEAT HEAD SUNIL MITTAL COMPANY KEEPS CHEATING CUSTOMERS...

                        I WANT REFUND FO 1609/- BACK TO MY CARD.

                        On Fri, Jul 8, 2016 at 9:13 PM, Amit Khurana wrote:
                        I Could never use my Airtel money Coupon on my first transaction...and Which made me believe that it will work only when i enroll with Airtel money;

                        therefore after paying for my airtel D2H ; I loaded 1609 in my Airtel wallet..

                        and still was not able to use my coupon NEW 15;

                        I feel cheated by Airtel;who did wrong promotion so that i can load my wallet just trusting PATHETIC AND CHEATER COMPANY AIRTEL;

                        I WANT THAT MY NEW15 COUPON SHOULD WORK FOR MY ACCOUNT ATLEAST ONCE([protected]) OR ELSE I WANT COMPLETE REFUND OF 1609 (WITHOUT ANY DEDUCTION);i DO NOT WANT TO EVER USE THE CHEAT AIRTEL MONEY..OR ITS PRODUCTS..


                        On Fri, Jul 8, 2016 at 8:53 PM, Amit Khurana wrote:
                        I Could never use my Airtel money Coupon on my first transaction...and Which made em believe that it will work only when i enroll with Airtel money;

                        therefore after paying for my airtel D2H ; I loaded 1609 in my Airtel wallet..

                        and still was not able to sue my coupon NEW 15;

                        I feel cheated by Airtel;

                        I WANT THAT MY NEW15 COUPON SHOULD WORK FOR MY ACCOUNT ATLEAST ONCE([protected]) OR ELSE I WANT COMPLETE REFUND OF 1609 (WITHOUT ANY DEDUCTION);i DO NOT WANT TO EVER USE THE CHEAT AIRTEL MONEY..OR ITS PRODUCTS..
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                          Shawn T. Daniel
                          from Pune, Maharashtra
                          Jul 8, 2016
                          Resolved
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                          Resolved

                          Address: 411027
                          Website: Airtel

                          I have been using airtel from the last 8 years and the most applauding thing had always been the quick turn around from your team.

                          Responding that the team will update you within 2-3 days does not make sense until you clarify the reason behind the delay or at least keep me informed about what is going in the back end.

                          Continuously chasing you guys was all in vain and i think i am left with no option but to choose a different service provider.

                          Changing state was almost an inconvenient process for me but the more tedious process is now to follow up with you guys for a new connection ([protected]) and porting my existing connection ([protected])

                          Neither of the requests shows a progress and i am not silly to continuously email you guys and walk in to your care centres to get an update.

                          You really think this process takes 2 weeks to get in place??

                          I really wish to escalate my words to the concerned managers who can therefore look into this matter and see what has been the progress. putting the ticket on pending wont fetch you brand value.
                          Respect the time of the consumer and understand the inconvenience caused due to your negligence and delay.

                          I agree porting may take time but activation of a new number takes 2 weeks, i really cannot buy that!!

                          Hope somebody takes the initiative to look into this matter on priority.
                          Aug 31, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 27, 2016
                          Airtel Customer Care's response
                          Dear Mr. Daniel,

                          This is with reference to your post, dated 08 July 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Complaint no.[protected] which was to be resolved before 12 am on 8th July and rather than a resolution a new complaint has been raised and I am being asked to wait for another 72hrs .. Sick!
                          Dear Shawn,
                          Greetings from airtel!
                          This is in reference to your email enquiring about the activation status of your new airtel mobile number [protected].
                          I understand that delay in activation of your mobile connection has inconvenienced you, I apologize for the same.
                          I have registered your complaint and the reference number is 70194608. Let me assure you that your issue will be resolved by 12 am on[protected]. It will be great if you can provide me a number where the team can reach you in the due course of the resolution process for any further information required.
                          For further queries, please do email.

                          Best Regards
                          Dhiraj Kumar
                          Service Specialist
                          airtel - the smart phone network
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                            gagan30
                            from Noida, Uttar Pradesh
                            Jul 8, 2016
                            Resolved
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                            Address: 110091

                            Airtel activated this nonsense service called "follow celebrities" on my phone for rs 90 / month on my phone number from nowhere. When i called the customer care, they told me i had clicked on an advertisement during browsing the internet and it got activated, to which i replied i never did that, then customer care was very happy speaking about how i must have mistakenly clicked on such advertisement which people generally do during browsing.
                            Bull they say, no refund provided.
                            This happened on 8th july 2016

                            Regards
                            Gagandeep singh
                            [protected]
                            Aug 27, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2016
                            Airtel Customer Care's response
                            Dear Mr. Singh,

                            This is with reference to your post, dated 08 July 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              akashagarwal1991
                              from Lucknow, Uttar Pradesh
                              Jul 8, 2016
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh, 226003
                              Website: WWW.AIRTEL.IN

                              I applied online for a wifi connection.In this regard, a concerned person mr. Ashish took rs.500 from me as decided and after that neither i am provided the connection nor my money is refunded back. There is no designated number on which the query is sorted. I am running in lucknow from here and there to different offices for the proper reply and calling different numbers also. There is no response. Only reply is technical failure and it will take time. Is this the reply the company should provide? And they say they have open services informing each and everything to the client. First of all i want the money refunded to me along with the expense which i have to incur or travelling and calling and also the mental harassment which these people have created.
                              Every alternate day an calls and say we will look into the mater but nothing has been done till now and its getting on the nerves now.
                              Aug 22, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 09, 2016
                              Airtel Customer Care's response
                              Dear Mr. Agarwal,

                              This is with reference to your post, dated 08 July 2016.

                              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com

                              Regards,

                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jul 22, 2016
                              Airtel Customer Care's response
                              Dear Mr. Agarwal,

                              This is with reference to your post, dated 08 July 2016.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                Shariff2016
                                from Bengaluru, Karnataka
                                Jul 8, 2016
                                Resolved
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                                Resolved

                                Address: 560045
                                Website: My Airtel app and Airtel ads about "Open Network".

                                Hi this is to inform you that im having data connectivity issue the service provider is airtel and they are misleading us thru "open network" ad i can't connect to internet that too 3g at my place where as earlier i used to and i filed a complaint about the same with airtel they gave me a ticket # 69906842 and the technician just called twice to ask the address and said he would come and check till date not even a single person or call i have received from airtel. pathetic service from a pathetic service provider. this complaint will also be published on social media platform so that public should be aware of false promises and misleading done by airtel.
                                Aug 27, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2016
                                Airtel Customer Care's response
                                Dear Mr. Shariff,

                                This is with reference to your post dated 8 July 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Even after knowing what the issue is airtel says
                                "We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively." Just to let know Airtel we are not in the era of bullock carts or telegrams we live in 24th century. From the last one month Airtel is working on my issue if that was the case it wouldn't had to last for a month or more than that neither im living in a far far of remote village. Does Airtel even knows the meaning of "As Soon As Possible"? I filed a complaint in mid June and now it's nearing to a month. Airtel stop giving false promises that you can't fulfill. Always remember to resolve the query or issue sooner than later.
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                                  Somnath6529
                                  Jul 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700014

                                  My airtel no is [protected]
                                  Today at 1:32 pm suddenly a sms rcvd
                                  "rs.15 recharge successful - 20p/min a2a for 3 days"..
                                  And 15 rs deducted from my main balance..
                                  I didnt activate anything.. they activate automatically and deduct balance..
                                  Tried to contact customer care but call disconnected every time when i pressed to speak to executive..
                                  Please look after this matter and help me get my balance back..
                                  Jul 12, 2016
                                  Complaint marked as Resolved 
                                  they credited back the deducted balance
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 13, 2016
                                  Airtel Customer Care's response
                                  Dear Somnath,

                                  This is with reference to your post dated 8 July 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    akb.zak
                                    from Karimnagar, Telangana
                                    Jul 8, 2016
                                    Resolved
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                                    Resolved

                                    A value add service named super store has been activated in my mobile balance has been deducted accordingly without my confirmation.

                                    I have contacted the customer care and they are telling this has been activated through clicking some third party url's. i'm sure that i haven't done such activities.

                                    This has happened twice, not just once.
                                    At first, on july 7th i got the conformation message on 5.30 am on service activation. please note that internet was not enabled from the night before. i called the customer care and they have deactivated the service and refunded the amount (rs 50) which they have deducted.

                                    Now today 8th july, i got the same service activation message at 1am and rs 35 has been deducted from mobile balance.
                                    Again i called the customer care and they have refused to refund the amount instead they deactivated the service.

                                    I have no idea how these are being activated without proper confirmation. i have been using various airtel connections for the past 10 years and i have faced similar situations in airtel live which they had previously. those deductions were made when i clicked on some link's unknowingly.

                                    I don't have any clue on this as i was not using the internet during the time when the service got activated.
                                    Aug 27, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 8 July 2016.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                                    Regards,

                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 10, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 27, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 8 July 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Required details has been sent to the given emai address. Please verify
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                                      S
                                      Satyashis Banerjee
                                      from Delhi, Delhi
                                      Jul 8, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bardhaman, West Bengal, 713213

                                      I received an sms from Airtel on 02.07.2016 and again on 05.07.2016 which said that there was an internet recharge (2G) 500MB available for Rs.52/- and it would be valid for 28 days. Accordingly, I got the recharge done but received a message saying that the data pack was of only 250 MB for a period of 7 days. I called up the customer care, but they clearly said that they cannot help in this matter. This is clearly a case of fraud by the company on its customers. I am attaching the snapshots for your reference. The customer complaint registration number - CBNRD[protected]. Request you to kindly take action against all such companies which fraudulently loot their customers.
                                      Aug 27, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 09, 2016
                                      Airtel Customer Care's response
                                      Dear Mr. Banerjee,

                                      This is with reference to your post, dated 09 July 2016 2016.

                                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                                      Regards,

                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Jul 11, 2016
                                      Updated by Satyashis Banerjee
                                      My Mobile no. is [protected]
                                      Alternate contract no [protected]
                                      Verified Support
                                      Jul 11, 2016
                                      Airtel Customer Care's response
                                      Dear Mr. Banerjee,

                                      Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 27, 2016
                                      Airtel Customer Care's response
                                      Dear Mr. Banerjee,

                                      This is with reference to your post, dated 09 July 2016.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Still I am not getting any kind of fruitful outcome from your end, let me know when I will get back my 250mb data for 28 days.
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                                        dines_h
                                        from Bengaluru, Karnataka
                                        Jul 8, 2016
                                        Resolved
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                                        Resolved

                                        I am unable to receive incoming calls airtel

                                        Address: Chennai, Tamil Nadu, 600013

                                        Mobile no : [protected]
                                        Name : dinesh b


                                        I am unable to receive incoming calls from the time when i ported from airtel prepaid to airtel postpaid.
                                        I called 121 and made a complaint they told to wait for a week but i didn't get any calls from them.
                                        Again i made complaint and no response.
                                        I have tried in different handsets and i even swapped the sim.
                                        Still i have the same problem. there...
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