Airtel Complaints & Reviews

I have been using the airtel connection in bangalore and i have relocated now from bangalore and not living there. while moving out, i paid the excess amount and closed the connection and the airtel executive has confirmed it with a reference number - sr[protected]closed by 9:30 am on 28/04/2016).

Now the people from customer are trying to contact and giving unwanted troubles to pay the money till date, even after forwarding the correspondences regarding the cancellation.

The number i cancelled is [protected].

Thanks
Chandramohan devaraju

Some airtel service called follo celebrities has been activated on my account without my knowledge. you have taken sixty rupees also from my account without asking my permission. i have not opted for any such kind of services from airtel.

Reimburse my money soon.
My number is [protected].
Alternative number [protected].

Let me know when you are done with this.

Dev b g.

Sent from my iphone

Took new connection on 12th may, 2016 and i was getting "no signal" on my set top box right from the next day.

I registered a complaint on 14th may 2016, which was never resolved.


Finnaly i requested for disconnection on 21st may 2016, for which cpe recovery was done on 23rd may.


Now when asking for refund from customer care number, i am being told that i will get a refund of only 2500/- some change.

Now here is my complaint:


1. When i have already raised a complaint on 2nd day itself, then only 2 days charges should be deducted.

2. I have paid 4204/- towards new connection (4100/- for recharge and 104 for 13m extra cable). Now when in cpe recovery everything was recovered then i should get the complete amount refund.

3. On asking customer care, they say that i have activated some base packs. My question is when i cannot see the tv itself, then how can i request for channel activation. This seems simply overcharging after raising a disconnection request.

Those activation are done from airtel itself to check my account balance.

4. I was said i will get refund within 7-10 days, else i will get a call. But nothing happended, instead they are charging me 1000/- as installation charges which was promised as free installation while taking the connection.

Hi,

I have an airtel sim card number- [protected].

This sim card was active till 6th July 2016. But today when i tried to recharge it, it says this number does not exists. I am not in india currently and using this sim for OTP. Kindly reactivate my sim card as it is very urgent. i have been using this sim for the last 6 years and i never faced any such problems.

My email id- tyagi.[protected]@gmail.com

Hello
I'm Umesh Chander my airtel customer ID [protected]
i dont recharge my airtel dish tv for last 3 months, airtel dish tv is suspended due to no recharges.
i call to airtel and talk about to offers on dated 08 july, 2016, then they call me company will call you very soon and after 2 hours 16:00, i got a call from airtel number is +[protected], In other side lady is taking to me and says i call from airtel and says 6+6 months offer is available on worth 1465rs (Mega Plan) i says okay i recharges today evening n tomorrow, she says no if you recharges after 18:00 o'clock offer not works, if you need this offer you need to recharges now or tomorrow before 12:00 o'clock. i says okay i recharges now then i recharges 1465rs fror my airtel dish tv mega plan.
after recharges tv is running and after few hours 09 july, 2016 time around 22:00 o'clock plan automatically change to Mega Plan to Value Plan. immediately i call again to airtel and they says i change my plan himself, but it is a totally wrong.
Airtel Company changes my plan automatically.

Please help me what i shold to do?
My contact Number is [protected]
email - [protected]@yahoo.com

Recharge could not happened and money deducted my account order no. are [protected], [protected] both recharges amount deducted from account but couldn't received balance. kindly do some necessary action

Hi
Airtel is cheating me a lot
I had payed my package amount before the last date but after 3 days also they r not giving me any proper response and they r saying they has technical problem from three days onwards
This is the worst network plz don't take this Airtel dish
Than Airtel dish remaining all r better not only for me so many are getting problems because of Airtel dish error 6
When I am calling to customers care they r keeping me hold and after they r saying I will get a call back within 10min
But till now I didn't got any call back
They r cheating customers
For calling customer service I had spend so much of money also for keeping me in hold
The worst service worst network worst customer care

Hello. this is levin joseph. and this is the 2nd time i'm complaining about the 3g usage in my mobile. if airtel wants money let them beg me.instead of that why are they finishing my 3g data. just now i recharged for ₹95 1gb pack. i turned off all the apps using mobile data except whatsapp. and within 5 mins i have only 940mb left. does whatsapp use that much data? i don't think so. so i turned off whatsapp also. still data is being used up without my knowledge. does airtel think i'm stupid or something? just take care of this situation otherwise i'll be suing you for wasting my cash.

I had applied online for a new airtel wifi broadband connection and in response, one person came and took check from my sister along with her address and id proof with a promise to install the connection within 3 days but after two days, we got a call from him saying that he required pan card which was not available with my sister so i told him that he can use the same address proof and use my name for connect and gave him photograph of my pan card. he said that he needs one more check as the check was given by my sister and not me. he promised to return my check and get my new check. after that he did not respond and did not take my calls. i called airtel and registered for a complaint against this. the service guy took all my details and even the number and name of the person who had connected with us earlier.in response i got a call today i. e. 10th july 2016 and the guy said that he does not have any details and requires me to search for the sales persons name and number again. i told him that number was given in complaint so he said i need name. i was upset and i said that i cannot keep remembering names of all the sales people in airtel and once i have given him earlier then why do they keep asking me every time. he said "mam i cannot do anything, aap police ko complaint kar dijiye (you register a police complaint) and he disconnected. if this is the kind of service we receive from company then it is very bad. they have all my proofs and even check which they can easily misuse. please consider my complaints. i have already wasted over 1 week just to get a wifi connection and that too when my mom and sister both use airtel mobile connection and i had used airtel broadband earlier. if they do not wish to provide us the connection, they can simply say no instead of harassing us like this and giving us insults from their sales people

Hello sir,

My village name bhrugupur. My village residential population is 8000.
No airtel tower in my village.so airtel no network in my village.

I have a open land for tower installation at surendranagar district (gujarat) zip code no.363415

It is suitable for you please email me.

email : [protected]@gmail.com

I am airtel postpaid customer of your airtel network since last 8 years and now am residing at H.No. 18-5-601, Aliyabad, Shahalibanda, Hyderabad-500065.

The main problem is that there is no signal in my house and even on road also. For contact I want to go on main road which is 100 meters to my home, it is very difficult to talk. so pls rectify this matter and solve my problem

But u saying that we are giving best network even in very rare places but u are fail to gave the network in Hyderabad city. Its very sad guys.

I have an airtel prepaid mobile connection. i recharged my mobile with₹ 200 on 8thjuly 2016.
Today (10thjuly2016), i checked my balance to find ₹64, on checking call loss and last five transactions, my total actual usage is ₹12 whereas the rest is being charged against some follow my celebrity service. on contacting airtel (198), they claim it has been started by me only and denied to take any actions.

Most shameful act was, mr narendra, so said supervisor at airtel ahemdabad call center, spoke very indecently. and when asked for full name, abruptly hanged up the call.

Later i received the message below:
"thank you for contacting us. hope the concern related to your airtel mobile 9*5870 has been resolved to your satisfaction. your ref. no. is cbdov[protected] registered on..."

I think people like these (narendra), are the ones who are bringing the downfall to airtel. i have recorded the entire conversation, which can be shared if required.

I would like airtel to take some worth action.

Airtel dth is horrible especially their customer care team. neither they are able to resolve your queries not they will speak to you politely.in fact most of them are very arrogant. i am having a tough time making them understand the issue but their communication is so poor that they are not even able to understand my concern. airtel is getting worse day by day.

My mobile no is [protected] and [protected] in both the mobile numbers the pack of follow celebrities has been activated automatically. when i called the customer care they said i could be activated when you pressed any ad during browsing but the thing is my phone does not have the capability to use touch function and it is a basic mobile phone without any internet usage and how come i could have activated the following celebrities pack.

Dear sir/mam
I got an sms from airtel saying that follo celebrities service has been activated on my cell no. ([protected]) on 5th july for which i never had placed a request, charged @rs60 for 20 days
I never activated this service on my mobile, i contacted the airtel customer care (Customer care reprsentee - kamal pundya & senior representative-pooja upadhayay) as i read this message and they told me that i have activated this service. They did not register my complaint. Then i got msg some reference no. About our conversation. Reference no.- cbdov[protected] in all, i have to say please refund my balance
Mobile no.- [protected]
Date - 05/july/2016
Txn id – n[protected]
Time - 12:52
Balance deducted - rs 60
[protected]@gmail.com
Alternate contact no.-[protected]
Complaintee - divakar pant

I recharged my number for 198 rs and i recieved the confirmation stating that the recharge is done successfully but since than my internet service is not working.
When i called customer service they are telling me that they will send the setting, keep the mobile off for 30 mins n all which was of no use becaus it was working fine with the same setting before.
Above all when called customer service they talk so rudely and don't even give a proper resolution and disconnect the call stating that its your mobile fault.. Hahahah.

Please please please take a necessary action against this as this is going form them, these companies just know how to fool people.

Contact# [protected]

Ref no: [protected] - fixed and broadband line - abbaiah reddy layout, bangalore 93

I have been fighting hard to get airtel broadband connection since last 20 days..initially they said it will be done and collected my documents along with the passport sized photograph from my home here. suddenly today they called and said that there is no port available and is cancelling my connection request. is this a joke or what airtel is doing??? very very frustrating. this is simple harassment airtel doing. can i expect a reply from airtel?

Omansu kumar raychaudhury
[protected]

I'm facing the same issue mentioned in the below complaint

Http://www.google.co.in/url?q=http://www.consumercomplaints.in/airtel-airtel-fol...⇄

Received an sms on morning of july 9th saving that service is activated and rs 45 has been deducted from account. activation happened at 11:53 in the night when i was not even using the phone.

Calling customer service was of no use. they keep saying that you must have activated the service and that they have no way of checking or refunding the money.

I have been using airtel for the last 6 years. first time i'm seeing them resort to cheap tactics to make profits.

Follo all week service has been [protected]@rs35.0 for 7days. txn id n[protected], 05jul16 06:13. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more services, call 56789 or click http://56789. airtel.in

Who activated this? why have u deducted 35 rs from my bill? and if i ask customer service they are saying this is some third party service!!

What is really happening?

Cheating of all types by airtel?

Sir,
I have bought a 50 rupees recharge coupon of airtel.. But the secret code is damaged. How can I get the recharge.
It's an ordinary talk time coupon..

Serial number of the coupon is: [protected]

Regards