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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1540

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N
Narasimhan Suseendran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid - value added services balance deduction

Sir, madam

I am narasimhan p s from chennai. My prepaid mobile number [protected]. For more than past 3 months i have been deducted rs.5 daily for a value added service called celebrity wellness mall which i never activated in the first place. No prior intimation was given to me regarding the activation of the value added service. I myself checked and deactivated the service today. 15.6.2016. The information was available only...
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sr2222222222
from Korampallam, Tamil Nadu
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Mrs. niveditha (call receive associate) not respecting to airtel customers

Address:Chikkaballapur, Karnataka, 561207
Website:ssssss

Dear Airtel Team,

This bringing to your notice regarding your Airtel associate ( the way of speaking with Airtel customers) she is very bad and not giving any information properly, i am airtel customer from past 10 to 15 Years and more than 10 members is using airtel network, from past 45 days using this new sim card,

today i have done paytm recharge of 20 rupees and i have received SMS also, recharge done...
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A
ankiitgoyal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of unsubscribed service

Address:Ranchi, Jharkhand, 834001
Website:www.airtel.in

My airtel mobile number is [protected]. On 14/6/16 18:43, a vas "airtel deals" was automatically activated on my mobile and rs. 35 was deducted from my balance.
I never raised a request to activate this vas.
So, i called customer care on 198 and asked the details regarding this transaction. They say that the system shows that i raised the request using internet ad and i confirmed the subscription by responding to a message.br...
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S. D. Nath
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible customer support for dth services

Address:New Delhi, Delhi, 110096
Website:www.airtel.in/digital-tv/Recharge

On 14th June'16, I called up Airtel DTH Customer Care inquiring about future monthly subscription details, though my plan was due to expire next day midnight. The first line support executives disconnected my existing plan and rendered another plan with immediate effect without my knowledge. Spent more than 1 hr to understand why they have done this, but these people without the requisite experience of handling customer grievances started...
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vishnu.rvp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service activation and refund

Address:560060

Hi,
i am vishnuprasad.
today 15/06/2016
ph no. [protected]
airtel activated a service itself, i did not requested for any service,
while using internet, and i stopped the service using IVR,
after stopping i called customer care and asked for refund of 25 rs.
but the executive did not respond well and did not refunded the amount.
Please help me with the issue...
Airtel is doing...
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C
crsr1234
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account - profile change

Address:517501
Website:www.airtel.in

I am airtel mobile customer since from long, my mobile number is [protected], i am a registered on line user, to-day when i check the airtel - my account,

Urprisingly i have seen some other person name and address is there in my profile.

Please take necessary action and correct the profile.

My personal details as follows
Name : c. R. Sridhar
Address : 6-8-1141, n. G. O’s colony,...
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A
Anurag Chopra
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information provided to sell airtel infinity plan

Address:Alwar, Rajasthan, 301019
Website:Airtel

Sir, on 27th May 2016, I had a discussion with airtel customer care executives, recording of that must be with airtel.
On that day I was told about airtel infinity plan, and that wynk music subscription would be free with this plan.

When one month got over, wynk is charging me money to download music, which would not happen if the subscription was free.

But on 15th June 2016, I again had a discussion with...
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M
mehta_lalit83
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its has been four days, sim is not activated

Address:New Delhi, Delhi, 110059
Website:www.airtel.in

I have replaced my airtel prepaid sim from one of the airtel shop on 11/06/2016 and the same is confirmed to get activated in four hours and really sorry to say that it has been more than four days and the same is not yet activated. Kindly find below the details of the sim:

[protected]u h-6

Hop located in a-3 janak puri

Regards,

Shweta
[protected]

Alternate...
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prakashmishra84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit limit enhancement without informing customer

Address:122001

Hello sir,

I subscribed to a corporate postpaid airtel connection in sep-oct 2015. I was told in the beginning that the credit limit is 800 rupees and to have it extended beyond 800 rupees, i will have to deposit some amount. My monthly usage is approximately 400-700 rupees and so far i have made all payments on/ before due date.

However this month my usage as per the bill is close to 1900 rupees. Since this...
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D
dharmfec
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not getting the international roaming

Address:Haridwar, Uttarakhand, 247667

My pre-paid mob. No is [protected] and it is having facility of international roaming. Now balance is rs. 2700.00 approx.
I have recharged it also for rs. 997.00 (For service rs. 997 30 mins free incoming, there after rs 19/min, tariff/min: [protected]@rs39, sms @rs15, [protected]@39p/10kb click here to know list of countries 30 days)

My transaction reference no.[protected] and date 08 jun 2016.

Now, i am in france...
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Shahbaz Rashid
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH and customer service of Airtel

Address:743126
Website:NA

First of all i would like to acknowledge that airtel dth is one of the most expensive dth services in the country however that is not a concern for me. I have using their services from the past 3-4 years and honestly speaking i was never satisfied by their services even though i didnt want to change as i dont want to go through the hassle. Every now and then there was some unncessary charges has been implemented in my account. The biggest...
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Nikhil Shah 24101979
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without giving any information airtel change my plan

Address:382443

My self NIkhil Shah, from ahmedabad,
Airtel company not giving me any information or call, He change my postpaid plan, My old plan is 299=00 and new Plan is 449=00, 50% increase in my plan, How can company change??
I joined this company last 12 to 24 months,

I am always used Postpaid connection, almost 10 years
Please give me any idea, how can i struggle this company,...
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P
Parimal02
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresolved request for 15 days

Address:560103

Hi,

I am using 2 airtel mobile numbers primary number with my family plan 799, add on with my family plan 99.
I wanted to convert both the numbers to corporate cug plan. I checked at an airtel outlet in electronic city about the process to do the same, they informed that first both the numbers need to be separated from my family plan, and then need to send an email to [protected]@in.Airtel.com along with a scan copy of my employee...
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Subhashjain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nonr providing information regarding increase in monthly package charges in the last 3 years

Address:110085

CUSTOMER ID : [protected]

Airtel DTH is increasing monthly package charges without any reason. In this connection I sent a mail on 26.05.16 to customer care DTH to advise how many time the monthly package charges had been increased i.e. date of enhancing package charges amount increased in the last three years. The Airtel not replying me and and I have send nine reminders . The matter had also been referred to the DTH nodel...
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shyamg23
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband scam by airtel

Address:Gurgaon, Haryana, 122001
Website:www.airtel.in

Dear sir,
I got call from airtel executive calls him avinash (Contact no.[protected]) on 13/06/2016 and he said that he is caling from airtel office from udyog vihar. He had my information like address phone no mail id. He asked me to submit all documents and photograph with cash of rs 2000/- (Which he informed is refundable rs 500 in first bill and rs 500 in the second bill.

He also shared a number saying that please...
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Prabhakar Thangaraj
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent disconnection and poor service

Address:Coimbatore, Tamil Nadu, 641014
Website:Airtel.com

Dear Sir,

We are using Airtel 1 MBPS leased line connection from September 2014 on wards. In this connection weekly 2 or 3 times copper cable is damaging, due to this we are facing business loss for our concern.

We are paying monthly 6554 rupees for you but you can't able to resolve the problem permanently and check our account history how many complains we have raised till now.

If, any 1 of...
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M
Mdb Shah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care services

Address:New Delhi, Delhi

Worst customer care services arevprovided by airtel. Three times they have registered my same complaint and every time asked me to wait for 72 hrs and then its always the same. I mean what the heck they dont even respect their own customers time, how could they expect a better relationship. At the end its always thank you for calling airtel. Parasites....
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Kishore Sardesai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop ero video service

Address:Ujjain, Madhya Pradesh

Please diactivate the ero videos service immediately on my pre paid mobile no.[protected].

As per message on my mobile that if you stop this service you call on 155223 but there given no response, they given me to another no.[protected] but it is wrong.

Previously we send a message to 155223 for stop this service but he ask me for code but i have no code and received by you ....
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V
Vanshdeep Singh
from Moga, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises in providing an internet connection

Address:560068
Website:airtel.in

I registered for an internet connection with airtel on 6th and i got a call asking for the documents. I submitted and i was told that they will install the connection on the same day by 7pm. But it wasn't done.
I posted a complaint on 8th to which i got a reply that the work will be done by the same day by 8pm which again didn't happen.
I again emailed the customer care for the connection on 9th and they said that the work is...
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babu1972
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on sim replacement

Address:Medak, Andhra Pradesh, 502001

I am your costumer since 2014 with mobile no.[protected] postpaid connection. I had lost my mobile phone on[protected] morning. I enquired about sim replacement in our town sangareddy got to know that one m/s sri jaganmayi communications opp new bus stand sangareddy. As 12th is sunday i approached on 13th june 2016 and got a sim replacement. But the dealer told me the new sim will be activated by the evening of[protected] and again today morning...
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