Airtel Complaints & Reviews

Dear sir i was working in u. A. E. I am regular customer of airtel. I use the sim in dubai. For sms.. But after (6month) automatically disconnected. 3rd time like this happen. So i not able to receive my (Otp code & some compay alert, bank alert) please take action to this kind of problem. My number now again disconnected. Mobile no ([protected])
Thankyou. By. S. Kumaravel

Hi,

My Airtel Dish is not working from June 19, 2016. I have raised the complaint on June 24, 2016.

From them i am calling them everyday, but they just say it will be done today EOD.

They just give me some numbers to call which eventually nobody answer.

I am loosing my Validate day's along with lot of mental torture.

Please look into this, as this is happening for many customers.

Thanks

Respested Sir/Madam,

I am a user of Airtel cellular services. on 16th April i had got my number([protected]) transferred from post paid to prepaid, but my services did not resume due to some issue and when i contacted the customer care i was told that i had to visit the airtel office from where i had got my number ported. But at that time i was out of station so could not get there. Here when i returned back to Ranchi i got there on 7th june and they told me that there was some problem with tele-verification and issued me a new sim card of the same cell number-[protected]. The incoming call facility did resume afterwards, but the outgoing facitilty has not yet resumed. It has been 22 day and have visited the airtel office at Hari Om tower, ranchi for numerous times during thi period. Everytime the official told me that the problem will get shortd out in the next hour or the very next day. But even after so many complaints with them it hasn't resumed yet.

Kindly look into the matter and help me with it.

Thanking You,
Your Faithfully,
Aditya Vaibhav
contact info: [protected]
aditya.[protected]@gmail.com

My number is "[protected]" my name is hoysala airtel is cheated me with their 4ghotspot device which is worst in all aspect, with pathetic network.
Also, in new tippsandra branch executives are really irresponsible.
Dnt even know how to resolve issues..
I wish airtel should close his doors across india very soon.

Note : hello airtel better close your doors instead cheating people..

One more thing.. New tippsandra branch dnt even have one landline number to contact them such a shame about fraud airtel

My Airtel number is [protected]. I ported into Airtel in December 2015. Airtel activated a VAS pack without my consent on my number on the 29th of February. I was paying all the bills on time in good faith. Today I called the contact center and realized that they have been overcharging me to the tune of Rs. 350/- every month for the last 4 months! On my protest they say that they can waive off the charges for the current bill but not for the previous bills as I have already made the payment. In short I am being charged for having trusted Airtel to bill me correctly. Airtel owes me Rs 350/- x 4 = Rs. 1400/- They are willing to refund only Rs. 350/- Is this fair?

The plan does not mention anything about VAS. Screen shot of Airtel SMS attached.


Regards,
Hareesh Kumar
[protected]

Team,
Help to assist for not receiving promotional messages from

1) im-proyng,

2) dm-kissan

On my prepaid airtel number [protected]

Regards
Sanat gedam

Did not refund my money
I was paying my airtel Postpaid bill rs.520. On 21june, 2016, money was deducted from my bank account but payment was failed on paytm. Neither payment credited to wallet nor refunded to bank.

Order number [protected]

Hi

I have been trying to get a broadband connection for past 3 weeks now. The executive got back after 2 weeks of repetitive follow-ups. Says that we will come and collect the documents and the advance. I paid him Rs 500 for connection and promises to come next morning to get it fixed. It's been 3 days, I have been constantly calling him and the customer care but did not get any response. I call them to refund the amount or connect me with the manager. they simply do not pay heed to it.
I as a consumer do not expect such kind of service from a renowned service provider. Really disappointed.

I want to convert my Airtel prepaid ([protected]) to postpaid but for last one month they are calling me to confirm the address but didn't turned up.

Date - 11.06.2016
Tv channel service by airtel called iptv not functioning. Their technician came, checked and finally told that set top box is to be replaced and will be done in 2 days. Set top box is airtel supply item, so airtel have to replace.
Till date ie on 29.06.2016 airtel have not replaced set top box by saying that the same is not available in their stock and is being procured by airtel.

Meanwhile bill...

Hi,
I have never felt so bad about Airtel or anyother telecome before.
I applied for a connection on 3rd may through nk enterprises. I was told i will get connection in 48 hours. But nearly 55 days are gone without any installation.
My complaint reference number : 69487560
How come an organization like Airtel behave so unprofessionally.
They checked for feasibility 4 times and all 4 times they told we will install in a day. Please get your self out of broadband business.
My location is West tambaram chennai.

I recharged my mobile no.[protected] on 27/06/2016 at 09:59:32 for prepaid recharge amount of rs.425/- with insta pay service through my canara bank debit card online secured service to customer a/c[protected], payment id reference gcnd[protected] which is till not not credit to mobile account. Even i received my payment message from canara bank.

Kindly do the needful and oblige.

With regards,
M. Kupparaju,
Advocate.

I have been Airtel's customer for 8 years now and a month ago my sim card went into inactive mode due to non-usage.

Although, I have been using top ups at regular intervals, it did not help to ensure that the sim card does not get deactivated.

I approached the customer care office in Begumpet Hyderabad last week to regain the services, and I was informed that the phone number is still available and had not been allotted to any other customer until yet; that is true as I still hear the IVR saying ‘this number does not exist’.

I request the concern authority to look in this case with much importance as this number restoration is highly imperative for me.

I am ready to get this number switched from prepaid to postpaid service or, try any option you may suggest to regain the phone number.

Hello sir,
I am sushil p. Patil. I was airtel customer for the period dec 2015 to march 2016, due to improper service provide i port out my number into other service (Vodafone).
Now my outgoing calls are banned (Saying that your previous service provider bill is pending).

So i have some question as a customer.
1) i leaved your services from last 3 month & now you wake up to grab your bill from customer?
2) if my bill was pending why your company release me to entered in other service provider? (Because during mnp process company got 6-7 days approx to check & clear all formalities.)
3) if my bill was pending why you people accept my mnp request at that time?


Awaiting for reply...

Thanks & regards
Sushil p patil

This s the worst customer service I have ever seen. Even idea and vodofone customer service was far better. I did net pack recharge of Rs. 651 via airtel app on 20.6.16. It showed failure to me so I tried once again. N t got succeeded this time. But after an hour automatically the first one also got recharged. So I filed a complaint on the same but I have no response from ur side for past 9 days. Meanwhile I spoke to seniors rakesh, venkat, supervisor nisha and team manager shaktivel. But none of them responded properly to me. Neither my money s credited back. Each day I use to Cal they use to tel me to wait for an he but no response. I decided to change from airtel. I was ur customer for past 10 yrs also recommended many to use airtel. But this was my biggest mistake I guess

Hi,

I am visiting my hometown in post ogla, tehsil didihat, district pithoragarh. I have been airtel customer for a long time now. But sorry to say airtel service in remote area is horrible.
-there is no 2g, 3g coverage in this area
-signal strength is also not good
We can help airtel if they want to install the towers in this area.
Looking for a quick resolution.

Regards,
Dinesh
[protected]

Please block mobile no [protected] as my maid has stolen along with sim card and application detail form so it is difficult to track as she was using from last week. So please block it very urgently

Hi all,

I have an existing airtel fixed line and broadband service bearing account no. [protected]. I have requested to transfer my airtel service from bangalore to chennai (Ref #[protected]. I received a call from an airtel rep stating that the new address does not come under airtel service region and informed that airtel fixed line/broadband service can not be provided in the new address. I did inform the rep that i have already enquirer regarding the service availability in my new address and the local airtel rep confirmation on port/service availability in the apartment and that he will be able to provide me service within 2days if i opt for new airtel connection.

In-spite of my information the rep went and told that they (Rep/back-end team) will not be able to help me out with the transfer of the service and informed me that i can take a new connection from the local rep i wanted airtel service and asked me if she can process the service disconnection from her end.

I requested her to cancel the transfer request that i have raised as i will be using the service in the current address and will raise a new request to transfer the service to my parents address in bangalore.

The airtel rep has process for service disconnection and i am now unable to use the service.

I contacted 121 and found that my service is disconnected (Not sure on how airtel can disconnect the service with out a confirmation/information)

121 rep informed that they will be able to reactivate the service and raised a new request reactivation (Req #[protected] and told that i will have to provide address proof/photo proof document for reactivation and the process will take 5 working days not sure why i will have to provide all the doc again and wait for 4 -5 days to get my services back if airtel had disconnected the service and this makes airtel un-trust worthy for relationship it has with its customer.

Not sure if i will have to continue with the service provider who doesn't care for the customer request and service connectivity. As airtel is happy to let go the customer it has and the customers of airtel will have to run behind airtel the services/requests/connection availability and etc...

I request any one from airtel to look into this issues and find a fix for this kind of issues that airtel customers are facing.

Regards,
Muralikrishnaa r k
+91-[protected]
+91-[protected]

I have asked airtel repeatedly to disconnect the land line and broadband services. They have refused my request and will not process my security deposit refund or generate a final bill.

The airtel rep said to not pay the final bill as aired cannot refund to an international bank. This I have complied and now they are holding my account hostage.

I first made a disconnect request may 27 and asked that they apply my security deposit towards the final bill, per the discussion I had with the airtel rep when I opened the account. This request was refused and the did not close the account.

I did the same on June 22 and requested the account be closed June 25. They have repeatedly refused to disconnect the account and apply the refund as requested. This was the instructions I was given by the airtel representative and they are refusing those instructions. I was told that they cannot refund my deposit to an international bank.

This is in reference to account land line [protected]

Dear sir/mam
My name is umar chaudhary my mobile no. Is [protected]
Airtel deduct our balance three times minimum rs60 from our main account. Airtel gift me 1gb 4g through my airtel app. When we use this 4g than airtel deduct our balance three times. Than we contact to customer care of airtel they says amount will be credited in your sim but amount will not be credited. Than we another trying to customer care and ask to return my balance. They says amount will not be credited it's yours fault.
Plz solve our problem immediately.
(1/2) thank you for contacting us. Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction. Your ref. No. Is cbdmo[protected] registered on 27-jun-2016