Airtel Complaints & Reviews

Kindly look into concern and provide me the appropriate solution as your executives and seniors are unable to provide me the resolution.


This is regarding porting of my contact no. [protected] for which documents were collected by airtel concerned team on 08/06/2016. i am really very much worried about your services airtel is providing to customer since this number is not ported from a period of time.

I have already submitted my docs again on 22/06/2016 that too after myself approching your customer care numbers regarding delay in processing and regenerated porting code again as it got expired due to your delay. its really shameful that aitel executives do not provide complete information and have lack of customer service skills. they always promise to call back for issue but unfortunately never received their call back till date.

After 25 days when i contacted with airtel senior (mr. ram contact no. [protected]) he is asking me to resubmit (third time) my documents which concludes that documents already twice submitted by me are lost or being misused. unfortunately the email id for complaints [protected]@prudens.in also never gave any revert about my prior mail regarding this issue.

Waiting for proper solution.

Dear Sir,

I am Neha Singh from janakpuri wanted to inform that I lost my phone with two imei number i guess 358312/06/914328/4 and 358313/06/914328/2 with sim card ([protected]) on 24/06/2016 at janak puri metro platform. So, I request you to block my number as soon as possible to prevent misuse of it further.

Your kind help will be highly appreciated.

Sir i have many number of your telecom network
my number is [protected], [protected], [protected]
sir here network problem
very poor network
you provide me a network jammer, but now it not work
please check this jammer and resolve my problem
my adress is 95 bhatto ka rasta opp old vidhan shabha, hawa mahal bazar badhi chopar jaipur.302001
my alternate con. Num. Is [protected]

Hi airtel team,

On march 2016 to till date, i applied the broadband connection with paid 1000. which is not possible for providing a airtel connection services into my house. connection agent depanshu taken 1000 rs and with all ids, photos.
Last 3 minutes i am calling and went to airtel office in sadar bazzar, they are not responding to my request, they said that u have to go to ganga nagar.
But i am telling to area mgr of gaurav, said that already given the request to finance team, they will proceed soon.

I am attaching the photo on that person and form and his number. so solve my problem.

Airtel deepanshu agent number-[protected]


Regards
Rahul gupta
Panchvati colony, jai devi nagar, meerut-250002

I had recharged my airtel no [protected] with Rs.36 on 30 june 2016. As I had received message from airtel that I will get talktime of Rs. 40. But I don't get the talktime as I had promissed still my balance is zero. I want my balance back.
And most of the time your customer executives as busy and when they pick the call they are in hurry to disconnect the line as soon as possible.

Rs. 35 has been deducted from my balance without permission for a VAS named "fashion bunny". Today 1/7/2016 I received a message that 35 Rs will be deducted again in 3 days for this VAS and I immediately stopped the service. Then I called the customer care and I was informed that the service was stared on 27/06/2016 at 6:58am. The customer care executive was very rude and of no help. She said that it was activated from a website and we can't prove anything. following are my concerns-
-I received a message that the service was going to be renewed in 3 days but no message about the service activation, balance deduction or any information about the service. I still do not know what this service is.
-During The activation date and time, my phone was switched off as it was time for school.
- I dare you to show the SMS history and even my browsing history near the above mentioned date and time.
- In fact my number shares data with my airtel family and I have not used internet through this number for many days, I use my second sim on the same family.
- I am being told that it is from a website, if you cannot account for it, why the hell do you sponsor the VAS programs of such sites? I have got enough redirections to receiving inappropriate content ( see our own mobile website) and you just say that it is not under your control?
I think that all your claims of being a transparent and "OPEN" network are just restricted to showing the towers. I hope that you spend that 35rs ( which I have seen on complaints forums that I am not alone) from all the people to build better customer service.
I want immediate refund of 35rs plus the money I spent talking to a rude customer care executive. I can give my number and all other details as needed.

Dear sir/madam,

Pls note airtel land land Ph no[protected] & complaint no[protected] almost 10days over complaint rise till not solve the problem, This shameless service in airtel service,
almost 1 year some problem going on service till not prominent solved,
This type of service irritating
kindly solve the problem otherwise disconnects your line

My airtel prepaid number is [protected].

I recharge the number with rs 895 to avial offer of 4GB 3G/4G data + unlimited 3G data. But i got 4GB 3G/4G data and 4 GB 4G data. I got two option while rechare: First is of special offer and another is for regular recharge both is of 895 Rs. I select oftion for regular and while process the site confirm me that i got 4GB 3G/4G data + unlimited 3G data.Then why i got other. Please revert my recharge or do correct recharge o[censored]nlimited 3G.Otherwise i need to go consumer court.

I have been billed high charges for over past two years. As I did not have time to contest the bill, I was paying their bills on time. I shifted my mobile services to idea and paid the bill as provided in their net on my phone number. They have sent a message saying I need to pay another amount Rs 498 approximately and I again paid the amount immediately. But they sent a notice to my current mobile service providers that I did not pay the bill and my service is disconnected today. Due to this I have a loss of Rs 100000 already.

Hi sir,

Hope you are doing well.

I am writing this complain for my bill from airtel.

I was using a postpaid mobile no ([protected]) in punjab circle.

In the month of january 2016 i got new job in noida and i have shifted from chandigarh to noida. i was using that number till april 2016.in the month of april airtel sent me bill of sum of rs 2600. after few days they have disconnected my no.
Then in may 2016 they sent me bill of sum of 4700, and in the month of june they sent me 7340 rs.

Here i want to concentrate that if my mobile is disconnected from last 3 months then why would they sent me such types of bill.

From last one month they sent me warning emails to pay 7340 otherwise they will take legal action against me. i replayed on every emails to provide me my bill details then i will pay, but they have not provided me my bill details and sending warning email again and again.

So i request you to please take interest in this case.

Name :- neeraj jha
Mob no:- +91-[protected]
Email:- mail. [protected]@gmail.com

Thanks,
Neeraj

Dear sir/madam,

My airtel dth consumer number is: [protected]
I would like to inform you about my relocation request numbers: 52769863, 52868304, and 52919520.

Story begins here...

On 24th june i had raised the request for relocation of my dth connection to a new address. i had clearly mentioned that i need the removal from the old address and installation in the new address both to be completed at the day that is 25th of june.
The technician came on 25th june and removed my dth antenna from my old address and promised me to visit the new address which is around 3 km from the old address around afternoon time. everything was fine until now. all the problem started when the technician did not appear in my new address on 25th june even after multiple follow-ups.

Next day morning, i had received the surprising message from airtel saying that my request is completed. (please note that i had received that message twice referring the same ticket number).

So, i called up the customer care again and again from 26th to 28th june for a technician, who can complete my relocation request. finally, the customer care agent with whom i had a call on 28th june, raised a new request for me and assured me that someone will be available at the earliest. however, i did receive only multiple smss informing me about different technician names whom the job was assigned to. no body appeared to complete the job.

Again, after multiple follow-ups on 29th june, the customer care agent raised another request number and again promised that on 30th june between 10-11 am someone will visit me. he did also mention that he had already escalated the issue from his end.

Nobody appeared until 11 am on 30th (today). so, i called up again the customer care and they said that i was assigned 3-4 pm slot and not the 10-11 am slot. so, someone will definitely visit me at the given slot.

Again, nobody appeared.

I hope airtel records the call center conversations. if so, everything can be found what they assure and what actually they deliver.

Now, suggest me if i can file a legal complaint against airtel for this financial loss and above all a huge mental harassment they are giving me. they are deducting my money on daily basis and without giving the service to me they are charging me service charges as well.

I am waiting for the pleasure of your response before i move for a legal action against them asap.

Regards,
Nalin

Hi I am from Devakottai, Annanagar in our area for the past two years we dont have a proper network. If you are inside the home then tower will be 0.Lots of complaints registered with Airtel but no use.If anyone can resolve from Airtel will resolve this issue.If airtel wants to check the signal strength then they can test.Annanagar, Devakottai . So for other networks are working without any issues except airtel.

Stop calling after every 5 minutes over some sports scheme. if you want to promote your schemes as much, you can simply send a message. if the person ignores it, the person simply is not interested. people tend to block your numbers, but that's no way to ignore your calls. of course, you have plentiful numbers available.
You may have received many complaints regarding this, and this complaint is probably to be ignored as many are.
What have you learnt after providing such good services for so long?
It irritates to complaint about a service provider as good as airtel.

Hi,

I am very sad with the service and network quality of Airtel in my area. After repeating effort of calling the customer care, the problem has not been sorted out.
i am facing a lot of issues due to unavailability of network and internet tower.
Here is the address: # 32, 31st Main, HSR Layout sector 2, bangalore.
there is no tower mentioned in their open network also.

i need the solution asap .

thanks
monali
giri.[protected]@gmail.com

My mobile number was recharged with 300rs 2 days before and was having a balance of 250rs yesterday.I didn't make any call and i was having internet pack.Today morning when I was trying to make call I was getting message that no balance.
When I contacted 121 customercare it was told that I used internet(20mb). I use internet with different internet pack.Normally used to get the alert whenever I make a call on internet pack expiring day.This time no alert and no message and it was silently wiped out complete balance.
This is quite unethical business where in emptied the complete baance without any notice.
Please do the needful to revert back the amount which was silently deducted without any intimation.
Customercare of airtel never care anything and threatens to disconnect the calls which was even paid call.
Rajeev [protected]

I have been complaining since last 2months.. They havnt send any engineer nor any assistance provided.. They talk in i'll mannered way when i call to complaint.. I am using airtel broadband from past 8mnths and i have regular complaints.. It never satisfied me.. Its packages are even too high.. Airtel service is very poor.. They everytimr give time that complaint will be resolved by that time and i have crossed there every limited given time..

Hello Sir, I am Rohit Giri
My Airtel No.[protected] misplace pls deactivate as soon as possible

Dear sir,


This is to bring to your notice that i wanted to purchase the 5+1 months¿
Cheme, in which you provide 15 gb 3g data per month + unlimited calling.


For this, the sales executive told me that he will provide me with the data
Plan + the unlimited calling + the wi-fi instrument for 4600/- rupees.


I duly issued the cheque # 045193 of 4600/- on 7 may 2016, for bharti airtel
Ltd.


On 7 may 2016, while discussing the plan at my home, i asked if everything (The data plan + the unlimited calling + the wi-fi instrument) is included in 4600/- and he assured me that everything (The data plan + the unlimited calling + the wi-fi instrument) is
Included in 4600/-.


On 10 may 2016, the sales executive called me and told me that i have
To give him 500/- more.


When i asked why should i give 500/- extra, he told me that ¿mujhe aisa laga ki
Main wi-fi instrument free mein dilwa doonga¿ (I thought that i can get the
Wi-fi instrument installed for free).


When i said that i want to get in touch with his seniors, he disconnected the
Line, and now he is not taking my calls anymore.

Since 10 may, 2016, i have forwarded 20 emails and every time they say that the issue will be resolved in 48 hours.


I also told the customer care executive that 500/- rupees is not a problem at all. I can issue a cheque of another 500/- for bharti airtel ltd.

But no one is doing anything.


Regards,


Puneet biseria

One of your representative Mr Ajay of airtel [protected] promised me that if I
took Rapid 1199 offer there will be NIL installation charges with unlimited
voice call. Accordingly I paid Rs.1200. as cash for the monthly rental of
1199. Now found out that I have been charged with installation charges of
Rs.1000. When I tried to contact him that he promised that it will be adjusted
in the next monthly bill but nothing I could able to see. He had also informed that he will remit the balance Rs.200/- to my account but so far nothing has been done. I have taken up the issue to the airtel customer care but they have not responded so far.
Please clarify why such false promises are being made to obtain a new connection from the customer and also there were waiver of 50% to 100% installation charges in Airtel website. Please look into the issue and to waive off the installation charges from my bill. Thanks

Dear Airtel,

Please reactivate my Sim Card with Number - [protected]
I did not use this number for more than three month now.
and change if 4G please.

kindly reactivate it as I need to use this number urgently


Regard
Sandeep Soni