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Airtel Complaints & Reviews

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Last updated Apr 15, 2024
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Airtel reviews & complaints page 1556

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P
Power Chopra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bills of postpaid numbers

Address:Gurgaon, Haryana, 122002
Website:www.airtel.in

I am using airtel number [protected], [protected] from last one and half year. and now from last six to seven months airtel company is sending me unnecessary bills. I changes my plain also then also i am getting same bill last month one thing was happen with my when i was checking my data on airtel mobile application and it was showing 800 mb is left and i receives a bill more than 1000 then i called to customer care and they told me that they...
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Arun599
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor connection and customer service

Address:600042
Website:www.airtel.com

I am using Airtel broadband for more than 4 years. Initially, I have any issues with Airtel. But last 3 months I am phasing net issues with them. I raise the complaint to Airtel regarding this, No proper service, There is no proper service engineer in my area saying some non sense answers and no proper customer service at the right time. They are providing the 3G service proper and they are saying we are the first 4G service provider in India.br...
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A
adidr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International roaming never worked

Address:New Delhi, Delhi, 110001
Website:airtel.co,

I recently moved to usa. Before moving out of india, i had confirmed with airtel customer center if i need to activate international roaming on my prepaid sim card. It was told that all prepaid cards have international roaming activated on them and that mine would work right out of the box.

My bank accounts, employer intranet, all such services have this number registered for otp and other communications.

Despite...
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Gaurav243
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction theft committed by airtel.

Address:Mumbai City, Maharashtra, 400097
Website:airtel.in

Incident1:
Airtel is continuosly deducting my balance whenever i make a big recharge. I activated an isd pack costing rs.35 clearly choosing 'one time activation' in february 2016. But airtel have deducted 35rs from my account for march, april and may also.In april i got to know about this deduction of balance. So in april (Not sure of date) i called airtel customer care for complaining and i was told that i opted 'auto renewal ' while...
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Janhavi A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voice breaking and range issue

Address:Pune, Maharashtra, 411046

Hi,
Me and my husband have been using airtel for last 7-8 years now (Numbers [protected] and [protected]) but have been facing voice breaking (Robotic voice) issue and range problem for the last one month. Due to this major issue we are not able to contact anyone promptly or receive any calls properly. I myself have change the sim card four this in a single week and my hubby to did change his card was those were old chips of around...
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budsmanish
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of money of unsuccessful transaction

Website:airtel

On 30 apr 16 i made a recharge of rs. 250 on mob no. [protected] through my airtel app. Pos no. [protected] and transaction id[protected] of sbi bank. The recharge was unsuccessfull however the amount of rs. 250 has been debited from my account. The issue was discussed with 04 different representatives of airtel customer care and they assured that the amount will be credit back to my account within 7 working days. Also 2 emails were...
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S
Shayri Das
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No benefit or refund received against recharge

Address:Kolkata, West Bengal, 700107
Website:www.airtel.in

I had done an online recharge of Rs459/- for Airtel prepaid mobile no: [protected] on 27/04/2016 through ICICI Bank Internet Banking.
Till now, I have neither received any service against that recharge, nor a refund. Upon contacting Airtel customer care, and also escalating to their higher redressal authorities, they said that the recharge was "successful", but since I had done it through a "third party", they cannot refund the amount....
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S
Swaraj Kummar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Airtel activation

Address:Bangalore, Karnataka, 560017
Website:www.airtel.in

Dear Sir,

I bought a new SIM card on 11th May 2016 through Bluberry Ventures at Banglore.

This was mentioned that this connection will be activated in two days time.

Since then calling to 121 and 198, [protected], [protected] I have made n no of requests but my no is still not activated.

I got SMS as well for assurance that my no will be activated in 24 hours.

Today...
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pankaj gambhir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet complaint

Address:Dehradun, Uttarakhand, 248001
Website:www.airtel.in

Dear Team,

I am running one number [protected], of airtel company, for the month of April I got a bill somewhere around 2550/- its showing the net usage on 7th, 8th, 9th and 10th April 2016 although till date we had never used any net on this number.
I am surprised how I get the bill of this amount when I haven't used the net and its showing in their system as net used, I ma using this number since last 2 yrs plus had...
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V
Varun0491
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted balance deduction by airtel (vas added)

Address:New Delhi, Delhi, 122001
Website:Airtel.in

My balance has been deducted without my consent first 99 then 15 rs.

First there customer care executive said balance deduction was due to data usage but when I countered it that I already have net pack activated.
They said I activated VAS at 5 in morning, when countered again they quickly said it was activated 5 days back and the bluntly said that money won't be refunded.

They activated VAS without my...
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S
saurabh03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by airtel outlet

Address:Lucknow, Uttar Pradesh, 226001

This is to inform you that I paid Amount ₹1000 and documents for new Airtel broadband connection on 11/5/2016 in name of Kartik Kumar at Airtel store hazratganz Lucknow.
Today it's 16/5/2016 and no one came for installation at my address
I have gone to their outlet many times still no response.
Every time I go there I am told in morning that till evening I connection will be provided then in evening I am told for the...
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S
sahoonsatya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[|bal|ref30862930|] [7022068523] used 4g router device has been sold to me instead of new one

Address:Bangalore, Karnataka, 560017
Website:airtel.in

On 10th May I had requested for a new Airtel 4G Router in Airtel website. Then a representative (mobile:[protected] contacted me and delivered the device and a sim card. The seal was broken, and no bill/receipt was provided to me after taking the cost 2550.
On 12th morning, I got the number activated. Then I checked that there are some old SMSs in the device, please refer the attached images. Still I configured WLAN and tried to...
+3 photos
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bhumishah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake call as sbi manager

Address:Ahmedabad, Gujarat, 380061

Dear sir / madam,

Please provide me the name and address of [protected] mobile number.
This number is called me as sbi manager on 11th may, 2016. He is used my card and paid to vodafone bill of rs.5000/-. The sbi bank isnot help to me.

I have traced the number. This number is airtel number and from jagdalpur, chatisgarh.

If you provide me the details, its helpful for me. I request you...
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Junaidkhan1992
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net not working

Address:New Delhi, Delhi, 110020
Website:www.airtel.in

Hi,

Its really bull i have complaint three times on 198 that i m not getting 3g/4g speed every time they said sir wait for 72 hour it will be resolved but still i didn't get any call or any resolution from your end its totally waste of time and waste of money i m getting 2g speed and jst i can use only whts app and when ever tying to browse any other its not working i m complete frustrated from airtel services. I am using...
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ajay_jazz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor signal

Address:Mumbai City, Maharashtra, 400710
Website:airtel.in

Hello I am Ajay My number [protected], navi mumbai . mahape

i feel its worst network, where basic network is not avaiable, cant make any call or received calls ..
Inside my office i dont get single signal bar, i have to come of my office to make or answer the call, my clients and Friends keep on complaning my phone, always not reachable, even i visited their gallery, no proper response from their end....
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nikky_uv
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate email subject as warning/non-friendly ivr system

Address:110018

I noticed that whenever i receive email bills from my airtel postpaid number, the subject of the email states "[warning: message encrypted]your airtel bill for mobile number: 9xxxxxxxxx, bill date: 12-may-2016, airtel account:xxx-xxxxxxxxx"

Why is it... A warning for your customer to know that it's your monthly bill that you have to pay by the end of your due date and its just for your information that you have to pay this...
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nkvk
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance from my account

Balance of around rupees 45 was being deducted from my account on previous day and i dont know the reason behind that deduction.
No information is there regarding that balance deduction.
Either tell the reason behind the deduction or give the money back to my account because this is not fair at all.
If this type of things are happening then how can we trust on your company
As i m the oldest user of airtel.
Please...
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biswa777
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availment of facility of 3g recharge

Address:Jharsuguda, Odisha, 768201
Website:Airtel

Dear sir/madam,

Just now i have recharged my no [protected] with rs 1099 for 3g service. But my 3g service is not started, when i called customer care, they advised me that this plan is for black berry only. However, the same is not written in in website

http://www.airtel.in/airtel3g/tariff. Html

From where i choose my plan. I use micromax canvas, not blackberry. This is purely cheating to customers...
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Jagdish Kumar Purohit
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but not transfer in air digital tv 3019314064

Address:345001

Dear concern
I have recharge airtel digital tv on customer i'd [protected] by my ptm account. And payment confirmed by txn i'd #[protected] and order no [protected] amount 275 but this amount not update in my airtel digital tv i'd [protected].
So please kindly give my amount in my paytm account today otherwise i am going to police station and complained against paytm.
Please kindly transfer amount as soon as possible....
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Kiranpalkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in airtel 4g bill

Address:Thane, Maharashtra, 400615

Dear Sir,
I have concern with 4G bill received for WiFi hotspot new connection; mobile number: [protected].

Received bill Rs. 3, 319 which is very high as I used 4G only 2 days 30 min. No download was done.

Current bill showing Rs 2899 + Taxes where as Rs 2899 advance rent already paid by me. I have been inform 4 gb is free for 4 months and only tax amount need to pay. When I informed same to customer...
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