Airtel Complaints & Reviews

Dear Airtel,

had applied for broadband connection. but i didnt get the connection for more than 12 days. So i opted for other internet providers. When i asked for the refund amount, they asked me to get it from airtelonlinerefund mode. I did the same. Still i have not heard anything about the status of my cheque. Also i am not able to check the status of my cheque. Please provide the status of my cheque and procedure to find the status in future.

My ticket number : AOR93cb94

There is no any one know about what is default code of pin2 that use for cost management in mobile. My sim blocked for pin2 not for pin. So its asked for puk2.

So please give me puk and also default pin2


My mobile no. [protected]

I also tried with default pin like :

1234
0000
12345
123456
But its not solved.

So please try out what is the problem...

I requested Airtel to shift my broadband connection as I was changing my residence on 3rd June, on 5th their technician came to connect the hardwares and assured that by 6th June connection will be restored. From 6th June to 20th June today we called up Airtel at least 7-8 times and Everytime they gave an excuse and bought time to give connection. And still I don't have any connection. What reason they are quoting is that a new DB box has to be installed. I don't understand, how can such a big company is not able to solve such a minor problem.
Airtel's service has downgraded tremendously with no professionalism whatsoever. There was no communication from their side regarding the problem and Everytime it was us calling them. I am so fed up of this situation and even tired of scolding the useless customer care executives who are big time liars giving false commitments.

Dear sir,
From the last 4-5 days whenever i'm switching my data services to 3g my network status becomes NO SERVICE. And if i change the data services back to 2g then again it comes back with full network access. I prefer airtel cause of its speed but its very irritating if this type of problem occurs.
Even i've tried to change the sim. But the same thing happened with the sim in other phones too. And if i insert any other sim and activate 3g data services then it works perfectly. Please try to solve the issue ASAP. My number is [protected]

Hi, this is mr. Laxman singh from badnor having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.
Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

I registered a complain regarding air pollution and sound pollution at our residential area due to high power generator installed by my neighbor Mr. Jagpal Sing Dagar resident of Plot no. 72 Gyan Khand -2, Indirapuram, Ghaziabad. I got the complain ID :- GDA4856, Mr. Ghanshyam Tiwari / JE visit the site on 12.05.2016 regarding the matter. I got the status of my complain on dated 20.05.2016, that the house owner committed to resolve the air as well as sound pollution problem with in 07 days.(copy attached) with effect from 20.05.2016.Sir the height of smoke outlet increased by 3-5 feet.But there is no effect in air as well as sound pollution whether sound level much increased from previous.Sir i am totally frustrated and my 03 year child suffer too much as he is already under treatment of respiratory diseases. The generator runs in day and night multiple of hours, Our problem is become so worst that we can't even sleep in night .I requested please consider my complain seriously.I shell be thankful to you for this.

Its been 3 months since I have taken connection for Airtel broadband. I have a 120Gb 8mbps connection in C-scheme Jaipur.
Since the start the speed is never as good as promised, baring a few rare instances the speed never reached 8mbps, that was also before or after office hours i.e before 11 AM or after 6PM.
i have registered complaints with the office a lot of times almost daily to no avail.
The customer care people promise you 24hrs and thats it.
The engineer, Mr. Sandeep has visited 4-5 times and haplessly takes some test sends screen shots to mail and goes away without resolving.
The In-charge Mr. Dharam singh when asked says we cannot do anything as its the other department which needs to do its work before we can do anything else.

I have been continuing to pay the bill on the goodwill of the company but now the speeds have gone from avg 4-5 MBPS to 1-2 Mbps even when the quota for high speed data is full.

Please advice how to proceed. I would like full refund including the money paid for previous months if airtel is unable to resolve and continue providing proper services soon.

I am also attaching few speed tests.

I logged in the airtel website and filled the forms for getting a new broadband connection and i was told my documents will be collected and the connection will be provided within 72 hours...

But guess what its been 20 days and still no one has even bothered to collect the documents

Account number is [protected]... I have called the customer care several times and even mail them - they say it will be resolved in 1 day but its been 20 days now and this is total carelessness on the company

Kindly take action against these fraudsters who are making false promises


Mohammad sherief
[protected]
[protected]@gmail.com
Account no: [protected]

I had ported my earlier tata docomo number into Airtel. On 17th of july, 2016 the docomo sim card went deactivated and consequently i had to insert Airtel Sim Card as advised by your one executive Shri Pratik Chaurasia, from whom i had taken the sim card and handed the relevant documents to him. Since then, there is no network on airtel sim card stating "No Service". i filed a complaint on 121 twice with reference numbers 69887104 dated 17.06.2016 and 69899994 dated 18.06.2016.
till date, no action has been taken by the company executives in resolving the issue. I am without a phone for last 4 days and am incurring heavy business losses due to the same.
you can have the docomo contact number by referring the reference complaint numbers.

Today I recharged in my Airtel No. [protected] for the 110FTT Offer thorugh my Axis bank Net Banking Acc no.- [protected]. I Paid it via Axis Net Banking. The Amount of Money i.e. Rs.110 was deducted from my Bank Account Balance but till now I've not received the balance. The Transaction ID is[protected]. I want my Recharge to be done as soon as possible.

My company is located in Uppal industrial area. In that almost 50 Airtel post paid & pre paid connections are using but there is signal problem. For every call signal jumped and disconnected the call and 2 to 3 mins signal has not come. Due to this we are facing communication problem. thats why my company people are deciding to change their network to another network. If you are solve this problem they are not change their network.

I hope you will solve this issue ASAP. Otherwise you can lose your business.

Airtel is saying they have their network everywhere but actually they are unable to fulfill the demand they had created.I live in ELDECO udyan-II, raibareli road, lucknow..where airtel is unable to provide as much broadband connection as needed, many of customers had to switch for other companies after listening ALL SLOTS FULL from airtel..like seriously, they r running their business with a poor supply and still advertising to create more demand.if they can't fulfil it then why they are making us fools.This is not a sudden problem that is created in overnight but from more than 2 years.I wounded what the hell airtel Lko department is doing in their office other then playing candy crush.
Sorry but it was not expected from such a good company

I recharged 3g data-pack on my phone for 575 rs (Nearly 3.5 gb data) just 60 hours back. Today morning it shows your actual main balance is 0 & your data balance is 0 when the fact is, i have used nothing from this data pack because i was having 1.5 gb existing data in my account. How can you do all this?.?, details are: transaction id is:[protected] date :16/06/2016 time :10:54pm my phone no:[protected] bangaluru. At lease, can you people reply back or do you want me to complaint on consumer court portal/website? Apart, i am using data card also where i hardly use 4-5 gb & i get message like you have consumed 50% within first 10 days & next day i get again message you have consumed your 100%. How?. Fact is that i have 10gb of data usage limit. I understand data usage & never use data consuming service like video audio. How to believe you? I have not yet informed my office. If this thing continues, i will complain to my office & close our data cards service with you

I have requested for conversion for Postpaid connection to Prepaid ([protected]) on 13th June 2016 with airtel office in sahakar nagar. Erish M attended us. He said within 24 hr yours connection will be disconnected and you use new SIM ( he gave ) . service got disconnected same day in the night, the new SIM was not activated till 15th June Noon. We went again to this airtel office in sahakar nagar, they gave new SIM stating the old SIM ( 13th June SIM ) is not working, Again we waited for 2 days . Again we went to Airtel office on 18th, I heard the mail was sent for activation but it got delayed. again gave another SIM to be used. Now i am raising this complaint on 19th June, till now it is not activated. I am not able to understand, why this simple job is taking time and 1 full week nothing happen. Poor Service and Customer Service

Hi,

Today I had a balance deduction of Rs.80 on my balance because of few anonymous services that were auto activated/renewed without my knowledge or intervention.

When I called up the customer care 121 I had to wait for 10 minutes to speak to a Supervisor which was of no use. I straight away asked them for an explanation on the deduction of amount, the Supervisor told me that the amount was deducted as a part of some unknown online subscription from a third party and they cannot help it. But, I am very sure that I haven't opted for any such service and this happened for the second time in 2 days. They were just repeating the same information over and over again. So, I wanted to escalate the issue further as the Supervisor neither escalated the issue nor was ready to reimburse the amount deducted without my consent.

Meanwhile the remaining balance I had was deducted as a part of the call charge i.e. 50p per 3 minutes and I asked him for a call back which he denied saying they do not have an option to do that.

Now that my account is on 0 balance, without any help received, I am lodging a complaint hoping my issue gets resolved.

Note : I have recorded the conversation on phone.

Dear sir while am using night store in Airtel *129# I selected 2nd option tht is "night store" in thr I selected 3rd option which I screen shot given below 1Gb 3g data for night, wn I recharged thy applied me different plan which I won't so plz suggest me to get my money back.

While I cald to customer care thy told we don't hav permit to execute that plan while online recharge, then wy thy giving misguided in *129# 2 3


Thank you for contacting us.Hope the concern related to your airtel mobile no #######443 has been resolved to your satisfaction.Your Ref.no.is CEXCL[protected] registered on 19-jun-2016 07:43

I live in nuvem goa .. have used my airtel.number for last 10 years ... and I have received signal here in my room for last 10 years that I have used this number and now for last 1 month I m not receiving signal in my room .. I think that's sorted removing the towers and shutting u r operations in goa ... it's time to move out to a different service provider I think ...
We have moved from edge to now airtel. Trying to give 4g .. forget the 4g I don't get even Proper signal in my room .. i live right next to nh17 and there is a tower just 500 mts from where I live I think but still no signal for last month .. please help out ..w else I m moving to a different provider ..
Really frustrating...

We are a IT related business organisation and using 12 number of Airtel connection for business purpose. One of our staff is leaved at "Bharanikkavu" he is suffering from network issue last few weeks, after that last 4 days not get good network coverage at our business head office at Kayamkulam. We make compliant against this 2 issues to airtel customer care. But till they are not fix the problem. This incident loses some of my customers. Our details as follows:

Netway solutions
Malayakkal siya building
ONK Junction, Kayamkulam, Kerala
Phone numbers:[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected],

The airtel has started deducting rs 35 every week from my mobile account for some modelmania w service.Inspite of repeated requests for unsubscribing the above service on their number 1552230, they are not ready to unsubscribe. Kindly help.
When i ask them to discontinue the above service, they avoid it on some or the other pretext.
This is continuously causing me mental agony and pain due to financial burden. I'm a retired senior citizen.
Kindly get this modelmania w service stopped. Thanking you,
Yours faithfully
Ram naresh

Im a airtel postpaid customer due to some genuine problem was not able to pay bill i requested her will pay on monday the girl named as rakhi called from [protected] she started a abusive language it's shame a employee of reputed company talk in abusive language with the customer
Pls request you to take action against it
Regards
Rakesh gaikwad
[protected]