Airtel Complaints & Reviews

Dear Sir,

I had done auto renewal pack of Rs 33 STD min for mobile no [protected] which cost me 35 paisa per minute on 5th april 2016 was using services till 2nd may 2016 with charges 35 p per minute but on 3rd of May 2016 my balance account was debited wrongly with higher amout i.e 2 paisa per second rather then 35p/min with should be the charges i complained immediately to airtel customer care on 3rd may 2016 and talk to customer care executive who assure me that amount would be credited back in 4hrs after realising the mistake .But to my shock no amount was credited back to my account and felt cheated and understood big company like airtel usually try to make fool of customer and charge /cut unnecessary amount .
I had again complaint to airtel with ticket no PR[protected] and request was closed without reading the complain and talking to customer what i expected of airtel.
I then followed again wrote mail to [protected]@in.airtel.com on 17/05/2016 from my mail id [protected]@gmail.com and explained my issue on mail then again no response was given from the side of airtel .
I followed the procedure to complain to airtel writing a mail to nodal officer gujarat and to appellate authority.
I have called many times to airtel and wasted my lot of money time and energy and have become frustrated with the services provide to me by airtel
regarding my issue.
Even after writing so many times last of which on 10/06/2016 explaining on phone so many times no response have received from airtel side.
I am fed up with their services would want adqueate refund of my money.

Please help on the issue.

I requested for refund of installation of new broadband fees of rs 1000 which I paid online still now no response.begged them to handover my 1000 still no refund. I wasted 100rs by calling airtel customer care daily but they are not responding. I nearly very depressed and nearly started thinking of suicide because of airtel. I request everyone to not go to airtel broadband.
my account number-[protected]
my mobile no- [protected]

I requested in one of airtel office at porur to activate international basic roaming plan (Rs.149) for mobile no.[protected] on 21.5.16 and they confirmed me as it was activated. I left from india at 12.30pm on 22.6.16 to spain. After reached spain at 12.30 am on 23.6.16, received msg from airtel as bill amount rs, 3897 for data usage. I was shared the same with family and told them to communicate customer care. They communicated with customer care and heard from customer care as that mobile no. Was activated on 23.5.16. The timing which is showing in bill as used data, is not correct. Since i was at time in flight.
After reached india, the same issue i was again highlighted to customer care and particular airtel office on 13.06.16. Zero output and no response from customer care. Again i spoke with customer today also, they are simply said as complaint is not yet raised on the same. Is it acceptable???.

Please help on the issue and same problem / issue don't repeat to other customer.

I have got a phone call fron airtel phone banking services that if I can port postpaid my munber I will get added advantage of 1gb data per month and good talk time. After porting the plan i got from airetel was completely different and customer care responded that the its not possible to give that at all. They intern responded that they dint have proper direct connection to phone bankers.

I recharged my airtel number ([protected]) on 5th june, 2016 from the airtel app. I registered the complaint three times (Reference no. Conrc[protected], this is the third ref. No.). Today i received a message from airtel that we tried reaching you and your issue is resolved. My issue is still not resolved (Refund of rs. 194). I am attaching the file with the email conversation.

This is the 2nd time i have complaint regarding bad services of Airtel. But after 2 days i have received a massage shows that we have already checked signals in your area add found that good. No one contact me in my area (Dwarka-Sec 4) regarding that signals, i will show them signal is good but if i making calls to anyone call drops are there and voice disturbances are there. Automatically calls cuts. If i want to call any person 5 minutes taking then i have to make calls 3 or 5 times only to complete my talk. But no one taking it seriously.
Vipin Sharma
[protected]

I got sms for std pack of rs 14 and benefit was 30paise per minute for 30 days. But when i did the recharge on 14th june 2016 i go the benefit of 40 paise per minute and that only for 8 days. Airtel is doing 420 and cheating their customer by sending fake sms. Please let me know how this matter will be solved. Can i file a pil complaint in karnataka high court as i assume that i am not alone but thousand of consumer is facing this issue and by doing wrong way airtel is growing its business. And my mobile number is [protected]

I have a fixed line connection from airtel, but for the last two months i have been following up for the internet connectivity (it is a bundled offerring ) however the company has not been able to provide me the same on the other hand has raised the bills

everytime when one complaints the operator say that the engineer will visit within 24 hours but nothing happnes

its very frustating, on top of it they release misleading ads

Dear Sir,
I am Uthraraj.R Chennai Telecaller (agent) convinced me to change my connectivity from Aircel to Airtel, stating that Airtel will provide unlimited Data MNP with 1.5GB 4g after 2G Unlimited, Because of that commitment by Telecaller from Airtel, i got covinced and changed my connectivity to Airtel, But after changing the network from aircel to Airtel whatever commited by telecaller has become wrong commitment, now while calling the customer care to sort this issue they are saying that it is not unlimited and after using(1.5GB 4g) network they will charge.Kindly need attention on this, I need a plan as per the commitment given by telecaller, otherwise kindly cancell the connectivity, i no need .

I have been using my airtel number for around 6-8 years, on wednesda, 8th june 2016 that "as per government's directive, we have not received the complete documents for your aritel mobile **********. For continued services, please submit your from, photo id & address proof within 24 hours at an airtel store."
Due to some reasons i was unable to reach the store within the 24 hours. When i reached the store after friday, 10th june 2016, i was told that you will have to re-apply for the number and it will be re-activated. I was charged 250 rs. For a new sim.
As of now, 17th june 2016, i have received no verification that my documents have been received or not or if they re-activate the number or not. I have called the airtel store about 4 times now to see if they can or can not re-activate my number. They are unclear about it.
They do not know if they activate my number.
Airtel services are degrading day by day since the past year. They have reached a new low. If it is a normal new connection they are able to activate the number within 3 days.

Why is it so that your company does not have my records? Do you delete the records?
It seems airtel is just trying to harrass their own old customers so that they can get new customers instead.
I am really disgusted by your services airtel. You provide 3g speeds on your 4g network. You provide 2g speeds on 3g network. Your internet does not even work on 2g mode. And then you go and close the connection without any reason. Is it my headache to manage your records? Why is it that you don't have my documents?


I want to know why your company calls with deals and offers but your company is unable to call the customer to ask him if he/she can provide the proofs within the time?
Why cant your company at least send a message to the alternate number of the customer to let him/her know of why their records are not there?

My office is at : 4th floor kumar business centre, bund garden road, pune - 411001.
The airtel signal is very bad. Most of the times my colleagues complain that my number is our of coverage area.
Also, for month's together i have been struggling to get 4g operation on my 4g compatible handset. Visited the airtel gallery, wrote emails multiple times but didn't get any solution

I requested for port out from the airtel network, but they intenitionally rejected porting the network without any reason, regarding that i have called the customer support they gave me improper answer and are very careless ph no:[removed]. no proper reason is said for the cause of rejecting port.they are simply saying to contact the network that you are porting into.

I have registered for 1099 airtel boardband one week ago and paid Rs 1000 for installation but they didn't turn back ...
Simple there are ignoring the call

Document and installation Fee's collector

SHARATH, phone number +[protected]
And office number[protected]

I believe they are spoiling airtel reputation
And I would like to take legal action against them

I am abhijeet sangar from kolhapur, maharashtra
I have loaded the 178rs cash on my airtel money account on date 4/6/2016.
178rs debited from my bank account, but not credited in my airtel money account till date.
I called so many times to airtel customer care and gave the complaint for same but they told me every time, you will get cash in 5 working days. But i am not getting cash till date. Also i have provided bank statement to airtel.
Pls solve my problem.
Thank you

I have raised a complaints many times as i am facing network problem. There is a lot of signal strength fluctuation. Airtel people will tell everytime they will resolve the issue but they don't do that. Please take an action. My postpaid number is [protected] (Postpaid wingle number). When ever i call airtel cuctomer care simply they will provide reference number and tells like they will resolve as soon as possible but they wont do that...

I'm using my airtel simcard from the past 5 + years. From the last 3 days i could not able to make outgoing calls and not able to receive incoming calls. Raised a concern to the customer care. But their service is pathetic. I have followed all the instructions what they have mentioned to resolve the issue. But nothing has happened. I have sufficient balance in my Airtel prepaid account. I could able to get SMS and What;s app messages. Concern number for this complaint is concern number COGCL[protected].

I have complaint to customer care many time about to deduct the balance in my mobile no. Many time he says that the vedio service is activated on your mobile no. And this service is deactivate on your mobile no. In future no balance shall be deduct your moblie number. I have recharge many time but the company is deduct the balance in my mobile number. Today i have recharge 100 rs and the is provided the balance 83.43 paise. After some the company deduct the balance of rs 35. Please help me. My mobile no is [protected].

Requesting you to look in to it with utmost priority.

Please find my details below:
Name: Mudit Srivastava
Contact Num.: [protected]/[protected]

Airtel is not able to help me out in this case, I have got the complaint registered with them for more than 24 hours still I am getting the same issue in almost every 30-45 mins and my cell is getting barred.

Please do the needful.

Regards,
Mudit Srivastava
[protected]

On Roaming my prepaid airtel network ([protected]) shows no service many times, that to in a city like Mumbai (Bhulabhai desai rd).
When it does show full roaming network with the R. I try to do my online transactions. Up until the moment I am about to receive the netsecure code or OTP there is full network, then it always just disappears and comes back after I long ended the failed transaction.

I have had it with this Airtel and their dubious schemes and offers, when they cant even provide the basic network to the customer.

Dear member
there are two person in airtel malad office in mumbai jo airtel ko bandam aur jhuta sabit kar rahe hai
maine 5000/- ka bill bhara hu aur ye log muje bole the airtel ka bill bharo 5000/- ka mai airtel muje settlement letter degi par abhi tak ye log muje koi mlatter nhi diye aur muje blacmail kar rahe hai ki wo muje aur mere family ko satate rahenge
dear member muje airtel se kuch nhi lena dena hai muje bas settlemnt ka letter dene ko bol do ye bolte hai ki ja kya karega kar le mai tere family ko isse tarah se satata rahunga please meri help karo unke contach no. hai [protected] & [protected] in number se muje call aate the
aur jo dusra wala number hai wo to maha kamina insaan hai gandi gandi gaali deta hai wo chutiya

please help me to give my settelment letter