Airtel Complaints & Reviews

You can mail your
airtel.[protected]@airtel.com
and nodal officer .
you can find your nodal officer here
http://www.airtel.in/applications/xm/MobileNodalOfficer.jsp

They refunded my amount .Service Deactivate
Still had no explanation on how the service was activated .
Said this refund is one time gesture .

http://www.consumercomplaints.in/airtel-deduction-of-balance-for-follo-celebriti...⇄

Sir,
I have bought a 25 rupees recharge coupon of airtel.. But the secret code is damaged. How can I get the recharge.
It's an ordinary any plan coupon..

Serial number of the coupon is: [protected]

Airtel Money si a cheat organisation, and i suggest user to never use it...
i got sms at my mobile [protected] when i registered on airtel money to sue airtel and get 15% off for new users...by using code NEW15;
i loaded my Airtel wallet with Rs 1609/- but when i trues using airtel money on my tarsnaction with coupon code NEW15...
IT DID NOT WORKED..
AND I FOUND THAT AIRTEL CHEATED ME...

NOW I WANT AIRTEL TO REFUND THIS AMOUNT BACK TO MY CARD...
I HAVE BEEN WRITING EMAILS TO AIRTEL MONEY TEAM AND AIRTEL GRIEVANCE BUT AS USUAL AIRTEL CHEAT HEAD SUNIL MITTAL COMPANY KEEPS CHEATING CUSTOMERS...

I WANT REFUND FO 1609/- BACK TO MY CARD.

On Fri, Jul 8, 2016 at 9:13 PM, Amit Khurana wrote:
I Could never use my Airtel money Coupon on my first transaction...and Which made me believe that it will work only when i enroll with Airtel money;

therefore after paying for my airtel D2H ; I loaded 1609 in my Airtel wallet..

and still was not able to use my coupon NEW 15;

I feel cheated by Airtel;who did wrong promotion so that i can load my wallet just trusting PATHETIC AND CHEATER COMPANY AIRTEL;

I WANT THAT MY NEW15 COUPON SHOULD WORK FOR MY ACCOUNT ATLEAST ONCE([protected]) OR ELSE I WANT COMPLETE REFUND OF 1609 (WITHOUT ANY DEDUCTION);i DO NOT WANT TO EVER USE THE CHEAT AIRTEL MONEY..OR ITS PRODUCTS..


On Fri, Jul 8, 2016 at 8:53 PM, Amit Khurana wrote:
I Could never use my Airtel money Coupon on my first transaction...and Which made em believe that it will work only when i enroll with Airtel money;

therefore after paying for my airtel D2H ; I loaded 1609 in my Airtel wallet..

and still was not able to sue my coupon NEW 15;

I feel cheated by Airtel;

I WANT THAT MY NEW15 COUPON SHOULD WORK FOR MY ACCOUNT ATLEAST ONCE([protected]) OR ELSE I WANT COMPLETE REFUND OF 1609 (WITHOUT ANY DEDUCTION);i DO NOT WANT TO EVER USE THE CHEAT AIRTEL MONEY..OR ITS PRODUCTS..

!

Complaint no.[protected] which was to be resolved before 12 am on 8th July and rather than a resolution a new complaint has been raised and I am being asked to wait for another 72hrs .. Sick!

Dear Shawn,
Greetings from airtel!
This is in reference to your email enquiring about the activation status of your new airtel mobile number [protected].
I understand that delay in activation of your mobile connection has inconvenienced you, I apologize for the same.
I have registered your complaint and the reference number is 70194608. Let me assure you that your issue will be resolved by 12 am on[protected]. It will be great if you can provide me a number where the team can reach you in the due course of the resolution process for any further information required.
For further queries, please do email.

Best Regards
Dhiraj Kumar
Service Specialist
airtel - the smart phone network

Even after knowing what the issue is airtel says
"We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively." Just to let know Airtel we are not in the era of bullock carts or telegrams we live in 24th century. From the last one month Airtel is working on my issue if that was the case it wouldn't had to last for a month or more than that neither im living in a far far of remote village. Does Airtel even knows the meaning of "As Soon As Possible"? I filed a complaint in mid June and now it's nearing to a month. Airtel stop giving false promises that you can't fulfill. Always remember to resolve the query or issue sooner than later.