Airtel Complaints & Reviews

My complain ref.No.Is cbdsm[protected] registered on 12-apr-2016 15:08 .I have complained them that i haven't received any info. From them that only 100 msgs will be free per day as i have sms pack and they charged me 80 rupee from my balance for sms which is free .As they are telling me now that only 100 msgs are free per day but they have not informed me earlier the same.And customer care supervisor reacted very badly too...

Airtel account - [protected]. Last week, I received a SMS from Airtel that a cancellation request has been placed for my account by me, when I had not done so. I emailed customer care and appellate authority regarding the same and I was told that the cancellation request was raised in error and my services will continue. I also received a call from Airtel's appellate team confirming the same. Then yesterday evening, I received call from Airtel's...

Hi,
I have a 4G data connection and a corresponding data pack for my post paid number: [protected].
This month, my pack had got exhausted due to high usage and hence I had recharged my phone for Rs.175 for a 2G data to support me for the rest of the days and avoid the huge expense in using a 4G data without a subscription pack.

And I was intimated that the following amount was deducted from my account and I was...

Recently when i shifted my house and i was searching for a good broadband internet provider and based on my previous experience i have selected airtel broadband assuming that service will be very good and fast. But it became a nightmare to get the connection itself from the airtel. Let us see what happened till now.
I have applied for a new broadband connection on 30th march 2016. I have paid rs. 1000 online for the installation charges...

To find my mobile which was stolen
Mobile details:-
Mobile no.[protected] and 2nd mb no.[protected] both sims are airtel .
Model : ze550ml
Imei number : 1-[protected]o
Imei number : 2-[protected]
Lost date :09.04.2016
I have given fir in the police station but no responsce from them till now.
No action is being taken by them, no social responsibilty from the concerned authority,...

I called into Airtel customer care to make a service complaint. The charges are supposed to be 50 paise for 3 mins. I ended up holding the call for 10 mins without any executive answering the call and I was charged Re. 1 for that. Why do they charge when no one answers the call? They should start charging after someone answers. It is annoying and causes disturbance to me as it happens many time. I want redressal....

I am holding a data card (Data card # [protected]) from airtel due to low network coverage placed a cancellation request to airtel, their retention team gave me commitment 10 gb/month for rs 999 from which rs 250 will be refunded for next 9 months and they promised me to rectify the network issue. Hence i accepted to retain the connection but all of sudden they said that plan is not applicable for me so they will give me another plan 10 gb/month...

Successfully recharge done through airtel app under special offers with RC 186 for 1GB 3G data for 28 days but received only 550MB of data. This is completely unsatisfactory and need attention to be taken and credit the benefit data to my account or refund my money.
PFA for the screenshot of the offer i have gone for. its RC 186...

Hi,

I was using the airtel sim (+91 [protected]) from 2005 and 6 months back i have received a message that the documents were missing. When i verified with the customer care i was told to ignore the message as the documents were intact and available. But few days later my sim was blocked and i was told that they wont be able to unblock the sim as it was recycled. But recently this sim card was issued to someone. Could you...

Hi

I have ported my no from karnataka to delhi, and they have changed my plan without informing me.
Earlier also same thing happened with me in karnataka, , at that customer service representative told me that if you port your no. To other state, you can continue with the same plan.
Now they have given me my plan, but i want my old plan,

Thanks,
Nishant...

Hi Team,

I have been suffering from false promises by Airtel costumer care and its representative. I applied and paid for broadband for last two weeks but there has been no action so far. When ever i call the Airtel the say they will install the connection tomorrow. Its really disappointed the way they treat new customer.

Here is my account no.. [protected]....

Hello,

I made a complain in reference to my transaction done for airtel digital tv dated 7th april, 2016 @ 4:17 pm on your website www.airtel.in.

I used my hdfc credit card to recharge it. I got a confirmation message about from the hdfc bank but i did not receive the message from airtel about the balance. On the call today i was said the transaction was failed according to you and hdfc bank is claiming that...

Dear sir,

This is my airtel no. [protected] and my name is surendra prasad singh

I have got a massage and charges deduct rs 250/- i have taken the complain with reference to the service request no – 68790832, related to billing dispute on my airtel mobile but i have got a new massage ---the charges levied in the bill are valid.
I don’t understand i am using blackberry and not getting any internet...

I had applied for a 4g hotspot dongle in the month of feb 2016. My airtel
Mobile number is [protected]. I had bought the hot spot device and a 4 months scheme for 4gb by paying 2899/-. The 4g was activated on 23.02.2016.

From day one, the network speed received by me is pathetic. I was constantly following up with the support desk and i was asked to do different settings but still there was no change in the network...

I have paid money (1049/-) and supporting documents for an airtel broadband connection on 2nd april 2016, however till date i have not got a broadband connection at my home.

It’s been more than a week and there has been no further communication post collecting the money and documents. On calling the customer care, they keep on postponing the issue and are not helping me with my concern.

Cef no: tblr 7089940br...

This is to inform you that i have purchase Airtel 4G Mifi plan @ 500/- per month where in Airtel committed if i will purchase Mifi Dongle which is Rs.2000/- then my 4 month rental upto 4GB data would be Zero.

Now i have received my 1st bill amounting Rs.800/-, and the team who sold me plan is refusing to provide me bill waiver.

this is really bad and affecting Airtel image. Need your support to investigate and...

Last week I purchased one prepaid 4g sim from Airtel 4g centre but that no is not activate till now. they took 450/Rs for 6gb data but that sim is not working till now. I raised complaint 8 times and visit to technical centre 3 times but
tele-callers not responding properly they told me our side is OK please contact dealer but dealer said contact customer care. So this is my condition please resolve my problem, i am feeling bad about...

My Airtel app said 500MB data for 103Rs. When I recharged with the same I have received only 300MB. Either put the balance or refund the money.. It's not the first time am facing these type of issues. App says something and data will be something else after recharge.. Airtel insists us to use their app for recharges and cheats us like this.. I went to their website and tried to complain but it kept saying my capche is wrong although it was...

I have rechager a UP west number [protected], from my airtel app mobile no.[protected], but its not recharge to that number and status show that transaction successful.as shown below.

airtel money top up successful. Amt: Rs. 100.0, one-time processing fee:Rs. 0.0, Txn ID:[protected], Date: 11/04/16 09:34, Bal: Rs.100...

I have a post paid connection & being staying abroad I just keep it with minimum international roaming for emergency use. However when I come to India every two month I use it & also activate suitable 3G service for the period of stay which is generally between 7 to 21 days. I also deactivate the 3G service just on the day of leaving India as other wise it will automatically be renewed after each billing cycle which I will not be able to...