Airtel Complaints & Reviews

Pelope call ask for payment when we ask for discount the tell us they will give as discount. And when we pay the 3/4 amt they directly discont the connection with out any information and people ho talk to customer that people are nother only
Do u think customer is fool siting her with with ur aritel coneection
We dont have any other conecction when customer changer from other conecction to airtel they are so sweety.
But later on we does no the aritel full bill
I have been calling 41416773 here lot of people talk but no respose for what they are doing there customer is first but at ur end u can the customer from the
One great lady call by name kirthy:[protected]/[protected] she tells u just pay on line i will just give u wave off on ur no ive u discout and u can change it to other portan off man i got my moblie discount from last two day and i am beeing request to airtel peolpe
But its looks like poring wine on they and customer is in trouble the are happy enjoying wine on each other.

If this complain can do some think i think they are peolpe ho realy work for what they are payed

I switched from idea to airtel this january. I switched to airtel 4g along with my mom and wife. For some reason its been 3 months already and all three o[censored]s have been receiving a call 5 times a week offering us plans to switch to Airtel India 4G. I received 3 calls this morning already. My number is registered in DND, and am so tempted to sue Airtel India for customer harassment.

Hi,

I have make a payment of INR 250 for mobile portability from voda to Airtel, but i am still waiting for address verification and activating my no, i want to refund my money and no need to go with airtel.

thanks,
Mukul Jha

There is an advertisement going on for a 3 days trial for Airtel 4G Hotspot device. When we give our information, we will be getting calls from airtel outlet. When asked about the free trial mentioned in the advertisement, they say that is not there . If you want pay money, give document and take the connection and try out. When asked in details, the concerned people disconnect the phone call. To verify the authenticity of calls, I can provide the phone numbers from which i have received calls. Is it possible to advertise anything of their choice and cheat people. If there is any legal method to either remove the advertisement since its attracting people by propagating false information .

Dear Sir/Madam,
I am a regular customer of Airtel since last 5 years. In this month my bill was outstanding for some amount and was paid by me as soon as possible.
Even then the company has suspended my Airtel number and I am facing a lot of problems due to that.
The customer service executive do not talk with the customers in manners.
One of the executive called me said that they have got crores of customers thet means they don't need the customers.

Dear sir my number is [protected]. My 3G balance data is 1.8GB. I am recharge 755 data recharge my offer is Rs 755 Recharge 6GB data but old balance not carry forward my account . please check my number and my balance data please carry forward my account . I complaint ten times airte customer care service but not solved my problems. please check my number details and right information immediately. Thanks uday jha [protected] email ID is [protected]@rediffmail.com

Dear Sir,
Date on 24 April I have been reached of 91 for 1gb Internet 3g data but 3g network not available from 24 April to till date company charge 2g date my account balance 60 rupees because of I have not been 2g date so company charge from main account balance few days before use 3g date same area
Rinkesh bhardwaj
Gotan merta city
Nagaur rajasthan
[protected]

First I need to make clear the AirTel is worst network in the country in the regard of customer support.
I been following for them to get the Duplicate SIM.
I received the information that my SIM will be activated in four hours, but till after a week my problem is not sorted out.
I am receiving the worst response from customer support and from their official customer log [protected]@in.Airtel.com.
I am waiting for the day for activation, if it's is done for sure will go for number portability for some other Network.
Since I have clubbed this number with most of the bank accounts and other person requirement I been cornered to follow this useless guys.
Anyways Airtel gonna miss 10year old customer for very sure.
Will advise the people of this country not to go for Airtel, for sure Airtel will screw you at the very critical part of time in your life.

Good bye "Airtel"

Airtel customer care service is too bad, i faced one issue from the December stating till now they cant clear it . Am using air tel Tamil Nadu sim when i reach my native area(kerala) anyone called me they said number is not existing in many times, some particular numer can get calls, i complaint many times but they didn’t respond so i said airtel customer care is too bad.

kindly please clear this problem

I ported my mobile no. [protected] from Airtel Postpaid to Idea prepaid in the month of April 2016. In first week of April, I talked to Airtel customer care and asked about my dues and paid all my dues as told by customer care executive. But today I got SMS from AD-ARWSVC that an amount of Rs. 400 is still pending for payment for mobile no. [protected]. I have no detail for such a large amount. Please look into the matter and get it solved.
Thanks & Regards,
Randeep Singh

Dear sir my airtel mobile number is [protected] my offer is 755 recharge 6gb data . i am recharge today but no benefit offer credit my number . please check my number and credit my offer benefit my number . i am call customer care service mr, vikas but no right information vikas is very loudly voice . please check immediately my airtel message details send my numberest Offers for you
www.airtel.in
*Rs19=[protected]@35p/m, 28d
*Rs28=STDmob30p/m, 28D
Rs90=Rs83 TT, Val:ULTD
Rs120=120 TT, val:ultd
51=1GB 3G/4GNight, 1D
Rs101=1GB 3G/4G, 2 din
Rs655=4GB 3G/4G, 28D
Rs755=6GB 3G/4G, #

I am a new Airtel customer, opted for Airtel through portability. I guess the decision itself was a mistake, since the day I applied for airtel, I have experienced pathetic customer service. Because of the same it took over a month in the process of portability. Then comes the day of porting i did not get any intimation of the process. Later, whenever i spoke to any airtel customer support agent about my dissatisfaction I faced during the process, what all I got to hear is I am sorry ma'am, I understand but I can't comment because this is not the relevant department. Now, finally when I am on Airtel network just the very next day I lost connectivity and it was on 'No service' I restarted my phone multiple times, but no success. When network was available for a while i received missed call alerts and then again No service. Finally I wrote email to Airtel, & what I was informed "I would like to keep you updated that a new site is planned in your area. It is expected to come up in 90 days." and i received a call from airtel (with no empathy, apology etc) the guy asked me where do you face this issue, i told him everywhere in and around Delhi. After exchanging a few mails I asked them is it not their responsibility to call the customer atleast and speak to them about the concern. Then I received a call and due to weak network I lost connectivity, and could not speak to them. Then they asked me for my alternate number, as they could also sense the issue. But since then I have the same answer. I cannot switch back to Vodafone for 90 days, this connection does not work anymore, and for obvious reasons I do not want to change my number.
Also, not to forget most of the emails I received from airtel appellate, they have only pre-set format, not related to the specific situation.
I am stuck in this and looking for a way out.

Dear Sirs,

On[protected] I was recharging my mobile [protected] for 2G internet for an amount of Rs.198/-. Since it was NOT successfully done with 198/- ; I have tried to recharge my mobile [protected] for an amount of Rs.198/- for FOUR Times, and the amount was deducted from my credit card 4 times. Since it was not getting recharged for Rs.198/-, I tried for Rs.178/- which was also not done and the amount was deducted from my credit card.

After some time I received a message that my above said mobile was recharged for internet and one amount for Rs.198/- was activated and one was refunded.

After verifying with my credit card bill which I have attached herewith I found that only one Rs.198/- was returned and balance (2) two 198/- recharge amount were not refunded.

I have done for Rs.178/- which was also not done and was neither refunded. Please look into the matter and do the needful at the earliest. The details are given below:

Copy of my CREDIT CARD BILL is attached herewith for your reference and early action.

Also please clarify to what amount my present mobile [protected] was charged for internet and with what scheme...?

1. Recharge date :[protected]

2. Recharge amount : Rs.198/- four (4) times and 178/- one (1) time for internet

3. Website from where recharge was done : https://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number

4. Alternate contact number : [protected] or [protected]

EVEN AFTER SENDING THE CREDIT CARD BILL COPY, I RECEIVED A MAIL THAT IT WILL BE PAID BACK - WHICH WAS NOT SO IF YOU SEE THE CREDIT CARD BILL.

THREE DAYS BACK I CALLED YOUR 121 CALL CENTER AND EXPLAINED THE PROBLEM.

I WAS TOLD THAT I WOULD BE CONTACTED NEXT DAY BY 10 AM.

TILL DATE NO BODY CALLED OR CREDITED MY INTERNET BALANCE OR RECHARGE TO MY ABOVE SAID MOBILE.

I WAS WITHOUT INTERNET TO MY ABOVE MOBILE TILL DATE.

VERY UNFORTUNATE TO PRESENT MY ISSUE.


Kindly do the needful at the earliest.

Waiting with all eyes...

Hi,

I have lost my micromax modem while traveling to my office towards banerghatta main road, bangalore. Kindly block my airtel number-[protected].


Thanks,
Subarna

Hi,

I am following up with airtel company for last few days to get the landline no. Activated but these people are not responding. This is my dad's work no. And due to the dealy in activation, he is loosing business.I was following up on facebook (There was no response), on twitter(Only one response they are looking into it)...On emails (No revert). Complaint reference no[protected]

Please help in resolving the same.

I have raised a lot of complaints against poor network coverage and frequent call drops with airtel.

I have followed all the bull procedure they've asked me to do so.

1. Remove the sim and clean it (Very funny though)
2. Reinsert the sim and restart the mobile

There were two tickets registered with them[protected] and[protected] and they were changed to "resolved" status without my confirmation (I have stressed them not to move the ticket to resolved unless i confirm the resolution). However the issue still prevails and this is been the problem with many of my friends who are using airtel.

There has to be some strong action taken on them for cheating the customers and making them lose their money by frequent call drops (I face at least 20 call drops per day).

Ravi

One of my friend got relocated to bangalore from chennai. He is trying to change his mobile number circle from tamilnadu to karnataka. We tried reaching airtel store and also customer support, but no proper response from them, which is resulting in paying more bills for roaming charges. It been 3 months he is asking them to transfer. He has submitted all the required documents at an airtel store. The customer support is pathetic. Please look into it.

I applied new request for airtel broadband connection.And submitted all relevant docs and payment to airtel on 8 apr 2016 and was told techincal team will contact me for installation.

But after no response from airtel till 14 apr when i inquired them they told me there is network faulty(Pilalr faulty) and connection cant be provided.
And i will be refunded in 21 days after submitting my bank statement.

Now similar cases happened with my friends, where they were given reasons as no feasibility/number o[censored]sers exceeded.Why this is not informed before making payment and submitting documents?
How many consumers are cheated like this?

Is airtel doing some fraud scheme, where payment is accepted in name of new connection, and after some lame excuses connection is denied.And refund is made in 21 days, after chaisng them multiple time.

Airtel account number : [protected]

Unknowingly the video club service is activated in my mobile number : [protected] on[protected]. Immediately i have sent "stop" to 155223 as mentioned by them on the same day.
But even then "video club" service is renewed again the debited charges from my prepaid number on[protected].
Kindly refund my money and deactivate the "video club" service.

My outgoing call facility is not working since almost 3 weeks now and despite several emails - there's no resolution. Now even incoming and WhatsApp is not working properly. This is hopeless and disgusting service from Airtel once again. The bill will be ready as usual I am sure, even though I could barely use my phone this month.
Get your act together and address customer complaints Airtel!!!

It's not enough to just make ads and cheat people with your false promises - wake up and listen to the customer complaints.