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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1579

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G
Guruprasad Shetti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too slow poor internet speed / from 8mbps - 60gb - secure broadband connection

Address:560061
Website:www.airtel.in

Hi citizens, good samaritans,

Relationship no. [protected]
Fixedline no [protected]

I clearly do not agree with he my current data usage report published.

I had opted for so called 8mbps - 60 gb - secured broadband connection.(Wpa psk secured)

The usage report & customer support executive says "i have completed my 60gb quota!" which is outright rubbish & absolutely insane....
+1 photos
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9
908240sourav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need urgent attention | complain on airtel mobile 9831129867 | network issue for last 3 months | not solved even after 3 calls

Address:700101
Website:www.airtel.in

My name is sourav dutta, holding wipro corporate airtel postpaid connection: [protected], having max international roaming call conference facility with all other basics local, std, isd facility including data service.

I am facing mobile network issue from last 3 months at my below home address. No issue at billing address or at office.
Already raised 3 calls through customer care & provided all required details and alternate...
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C
CaptainNKS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:400075
Website:www.airtel.in

I ported my number from docomo to airtel thinking it has a better network but to my surprise it is a company that has pathetic customer service and cheats it's customers.

I tried to recharge my prepaid number through their website for amount rs 200/- on the 13/02/2016, but it showed as a failed transaction. I then re-tried to make another payment of rs 200/- which again failed. I have both the failed transaction emails from...
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A
anshumanosc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No way to contact postpaid customer care from non airtel number

Address:Patna, Bihar, 800014
Website:airtel.in

Airtel seems to be avoiding customers as much as possible. As of today there is no way to directly get in touch with a customer care professional from a non-airtel number. I am overseas, and my international roaming (Already activated and paying rs. 149/month) is not working. However, there is no way to contact them now to try and find a solution.

It appears that they are trying there best to stay away from existing customer...
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A
ak86
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue with Calling and Internet Browsing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.airtel.in

We are having several connections of Airtel postpaid at my office some are under CUG plan and several are on the name of individuals. From last 1.5 month I am complaining Airtel for poor voice quality of mobile incoming and outgoing calls and internet network. We are unable to receive even incoming calls at our office premises i.e.; C-14 Sector 7, Noida 201301 due to network issue and because of this our business calls getting hampered a...
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G
Gourav Pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adding extra charges to my postpaid bill

Address:483504

For last three months airtel company has been adding extra charges in my bill, saying that I used their 3G data pack and the worst part is they say that I am the one who insisted to add that data pack in my monthly plan. In December 2015, for the first time I called for activation of 1GB 3G pack but in about 10 days I used the whole pack so company called me back asking if I wanted to continue with another 1GB or discontinue the plan, well...
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J
Jeyashree Nagarajan
from Mumbai, Maharashtra
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Bill paid for rs.799.22

Address:491001
Website:Airtel

My fixedline no[protected]. I have paid Rs 799.22 via online internet banking.The amount is debited from my account but not credited in airtel. The transaction no.is.IGOBTRJJY8 on 6.4.2016 at 16.11 hrs.
Kindly credit the airtel bill and oblige.
Yours faithfully
N Jeyashree...
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मोहम्मद परवेज आलम
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl To Airtel Postpaid Conversion

Address:110092

My Phone no. [protected]
Airtel fraud and bogus companies active On 26/03/2016. I was had paid Rs 250/- and submitted my documents for BSNL TO AIRTEL POSTPAID CONVERSION.and the sim is still not activated. Is this some kind of fraud that airtel is doing? Please see the attached pictures of the bill and the address of the so called dealer which now i doubt it even exists. ONE POINT ONE SOLUTIONS PVT. LTD. 339, UDYOG VIHAR, PHASE 4, GURGAON-122016...
+2 photos
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A
Amazad Khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non providing of 3g service and 3g data balance exhausted without use

Website:www.airtel.in

Yesterday at around 11 p. M, i had recharged 1gb 3g data valid for 3days on payment of rs. 94 through ptm service and used approximate 160 mba during yesterday 11pm to today 11 am but i am shocked, when i have checked my 3g balance and found zero. In addition, airtel not provide 3g speed even after fulfill all required measures whereas, i had received the 3g speed in same network, same mobile/sim just few days back. In this regard, i have...
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J
Jambu Gadhiya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted without activating service

Address:Tiruvallur, Tamil Nadu, 602001
Website:AIRTEL.IN

I vijay kumar ([protected]) activated rs.398/- auto renewal on april1 and amount was deducted on april1 . But services of rate cutter was not activated, so i had to recharge from outside and when approached to the airtel recharge person, he spoke to the consirned person and said will get the refund in 2 working days. Till now i have not received any refund and not even able to customer care support by calling 121. I would like to hear response...
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A
Amalendu Bal
from Mumbai, Maharashtra
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Pickpocket my mobile with sim

Address:700084

Mobile No. [protected]
m...
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V
vijayuajmera
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP not completed by Airtel for Reliance mobile no.#8080225834

Address:380015
Website:www.airtel.in

MNP procedure was initiated on 24th March 2016, Physical Verification alongwith all other formalities too were completed and i m following up this issue with Airtel Nodal Officers since 31st March, since MNP was not completed by Airtel i wrote many emails to them and they used to give vague answers and false commitment.Since Nodal Officers failed, i wrote to Apellate Officer Shri.Satish Iyer but he too neither resolved the issue nor replying...
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S
Shiva Battula
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money collected no response

Address:500094
Website:Airtel

Dear sir

My name is shiva Prasad

From sainikpuri Hyderabad

For broadband connection I given money to your agent raju [protected]/[protected] on last Friday

He told me will give connection on saturrday . but we informed him we are going to our home town on Saturday you can give connection on Monday . Monday onwards he was not responding for my phone . even my wife also given call but...
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C
captshashi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Balance of Rs 200 not adjusted /transferred to Postpaid 9748487466

Address:Kolkata, West Bengal, 700061
Website:airtel.in

Dear Sir

I have changed from prepaid to Postpaid on 29.02.2016. It was assured by customer care and Airtel Express counter that, my current balance of Rs 200 of prepaid number will be adjusted in first postpaid bill. But first post paid bill generated and delivered to me without Rs 200 adjustment.
The best part is the 5 emails has been written but no action taken by the Airtel.

Please do the needful...
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P
Prem Nicholus Samson
from Thiruvarur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss

Address:613001

Using your My Airtel app i received an offer of free 100Mb night internet (12am to 6am).i had about 38 Rs in my account i efficiently used that internet and when i still had 2.29 MB i found my account deducted to 0.when i asked customer care about this, they stated that they dont know anything about this offer given or offers from this app.kindly help me....
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A
amitjudo
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imparting different information for same quire

Address:793001
Website:www.airtel.in

I was trying to recharge my dish tv and calling airtel customer support numbers
1. North east customer care no. found switch off
2. then customer care no. [protected] was given me figure of 6570/- for recharge
3. after 10 to 15 minute again on same number the different figure was given ie 7227/-
4. and on internet the figure is 6220 /-
5. during 13th to 17th call from airtel has offer me to recharge with...
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H
Harikrishnan A.S.
from Brahmapur, Odisha
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Invalid transactions

Address:Chennai, Tamil Nadu, 600036
Website:Airtel

Tried recharging my phone talk time on my airtel app. It gave a message saying transaction failed and i did not receive my talktime. However the talktime amount (300) was deducted from my account. This is very bad on airtels part and i hope they refund my money or at least put in talktime later in such cases...
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R
Ravi H.S
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cug benefits not passed on & no proper response from past 5 months regarding the subject

Address:Bangalore, Karnataka, 560052
Website:www.airtel.in

References
Airtel postpaid customer relationship number : [protected]

I have taken 2 postpaid numbers under cug plan. But airtel has registered both the numbers under different plan.
Immediately after first month bill i have called & informed customer care about the issue. No action taken
Again after 3 months i have called customer care & explained in detail. No action taken
Again after few months...
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R
rn.hooda
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone services stopped

Address:Panipat, Haryana, 132103
Website:airtel

I received the message from Airtel on 5/4/2016 to submit the Photo ID within 72 hours to our nearest Airtel store. I submitted Photo ID alongwith passport
size photo on 6/4/2016 at 11.oo A.M. I was shocked when it was came in my notice that the services of mobile phone has already been stopped at 10.A.M.
Customer care centre at panipat has assured me that the services will be restored with in 2 hours.
For the last 30...
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R
Reshma R Nambiar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile data card recharge amount not received and customer care not responding

Address:560008

Hi,
I have done mobile data card recharged to my mob:[protected] through icici bank online .
Transaction remarks:
Bil/[protected]/0120/[protected]/[protected] recharged amount was rs.259

I have dailed to karnataka customer service [protected] almost 5 or 6 time around 2 + hour waisted my time for dailing to talk about this issue. But not picking the call only. Then i dailed [protected] this people picked...
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