Airtel Complaints & Reviews

Address: New Delhi, Delhi, 201007

Website: www.airtel.in

Hi,
I am shakti, my number is [protected]...And i made a recharge of 398 through the airtel mobile app...On the 14 march 2016...But recharge has not been done and i have not got any msg frim airtel failure/success...But the amount has been deducted from the account of my sbi...According the sbi transaction was successful...But recharge have not done from the airtel

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Shakti,

This is with reference to your post dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Cuttack, Odisha, 753014

Website: airtel.in

I have recharged on 28.03.2016 vide Ref. No.IG0BSJXDW0 and No.IG0BSCH0T2 twice for an amount of Rs.50/- each (two times) in the Airtel No.[protected]. Recharge was failed but amount deducted from my account. However only Rs.50/- refunded to my account on 29.03.2016 and balance Rs.50 did not refunded till date.

Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 06 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 06 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Faridabad, Haryana, 121010

Website: www.airtel.in/4g/hotspot

I am totally unsatisfied of response from Airtel regarding their 4G device and internet service. I have been cheated on the grounds of my customer rights and upon raising my issue I got abusive replies from Airtel partner at Faridabad. Further, there is no constructive response from airtel customer care. Now I have suffered a lot due to low level customer service from Airtel, I am forced to bring my issue to the notice of consumer help avenues for bringing justice to me and several others who might be current or future victims of Airtel's unrealistic boasting of 4G coverage and services.

1. They did not show any demonstration at my home even upon asking for it and cheated me for my incompetency on technical stuff.

2. They assured that I will get 80 kbps-120 kbps after 4 gb of 4G speed data usage, but I never achieved more than 20 kbps speed.

3. Airtel partner asked me for checking tower availability in my area before going for 4G device and internet service. He said they are not responsible for my issues.

4. Within two days of purchase I informed Airtel customer care and airtel partner for processing my refund as I am highly unsatisfied with the service, but with no help.

5. Terms and Conditions mentioned on their Airtel 4G website says that If end user is not satisfied with service and 4G device, same will be refunded to customer but now they denied for it. Terms and conditions attached for kind reference.

6. Being victim of bad customer service, I need refund for money spent on 4G device and compensation for the time lost and stress caused in my life

Sep 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Kailash,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Kailash,

This is with reference to your post dated 29 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600034

Website: www.airtel.in.com

My father bought this good for nothing Airtel connection because Airtel advertised in his office, which is Central govt. Airtel postpaid supposedly provided customized internet & call packs, So my dad bought one
([protected]).
First of all, they never fully gave the packs they told they ll provide.
Second, They overcharged my the bills
And, when my dad emailed them about this, He got no response.
Finally some "brilliant" customer care guy replied back asking for details that were clearly given before itself.
After waiting for their reply, they BLOCKED the number. WITHOUT INFORMING HIM. WHAT A PATHETIC SERVICE.
My father wants the connection back.. with an apology for your stupid & insensitive service.

Airtel customer support has been notified about the posted complaint.

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A

Abi19

from Chennai, Tamil Nadu

May 31, 2016

No freaking reply from Airtel yet. Wost ever customer service

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Address: New Delhi, Delhi, 110083

Website: www.airtel.in

I had recharged my airtel dth, customer id [protected]-001, with rs. 558 (Economy sports plus with 33 hd channels) on 13/03/2016 which was supposed to run for one month. However somebody in airtel on 16/03/2016 activated hitz combo 9m sony star worth rs. 309 on 16/03/2016 without asking me. Hence burning my balance on 20/03/2016 resulting in no subscription and tv showing error code 6. Me or my family never gave any such consent to activate hitz combo 9m sony star ever. Therefore i contacted customer support citing my problem. They first told me somebody contacted from my home to activate the pack. Then told me somebody from airtel contacted me to activate the pack. When asked for the number they contacted or call history they were in a dilemma. Thereafter i talked with somebody they call their head or leader. I explained everything to him again, he said same thing again and later on told me that the pack will be nullified and balance will be restored. But the point is i have missed tv (Especially t20 worldcup) and wasted my time on this issue since 20/03/2016 due to their unethical behavior which is basically theft. Now i am having second thoughts on keeping the connection. Disgusting !!!

Airtel customer support has been notified about the posted complaint.

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Address: West Champaran, Bihar, 845438

Website: www.bhartiairtel.in

Dear Sir/Madam,
My name is Iqbal Akhter . I am in Saudi Arabia and my airtel prepaid number does not show roaming or any network even thogh I have changed the sim to the micro sim as instructed by the customer care in India. Please activate my number as it is very important to me. My mobile number is [protected]. Please do the needful. Small effort and service from your side can keep the customers with positive idea about Bharti Airtel. Hope for your prompt response.
I have made several calls to the customer executive in Bettiah and provided him with the details through mobile text msg (Sim Serial No, Mobile No etc.) he asked for but the result was same.
He even did not checked the msg for two days after asking me for sending it and reminding.

Thanks n Regards
Iqbal Akhter
+91 [protected]

Jul 12, 2019

Complaint marked as Resolved

Dear Sir/ Madam, Service provider has neither resolved the issue nor paid me the demanded compensation. In short nothing has been done.

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Mr. Akhter,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jun 24, 2016

Updated by iqbalakhter I went to India last month and struggled to get the sim reactivated again. When I came back to Saudi Arabia with the sim, it stopped again.. Airtel does not seem to be serious about solving the issue despite of being notified of the complaint months ago..

Verified Support

Jun 25, 2016

Airtel Customer Care's response Dear Mr. Akhter,

This is with reference to your post, dated 24 June 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Nov 16, 2016

Updated by iqbalakhter Dear Sir/ Madam,
Airtel has neither resolved the issue nor paid me the compensation demanded.
They claim to have resolved the issue.

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I

iqbalakhter

Jun 25, 2016

I provide you with the data here only-
Mobile Number- [protected].
SIM Number[protected]U

As I am out side India, my number here is
Alternative number[protected]

Reply

I

iqbalakhter

Jul 5, 2016

Dear Sir Airtel has not yet resolved the but only claims that I did not respond their call.
They have to fix a time, date and contact number prior to make any contact with me as the case is already in the Consumer Forum.

I have claimed for a compensation amount of Rs. 500 Millions through NCH, A Copy is attached here for your reference-

Dear Sir/ Madam Due to the irresponsible behavior of Airtel towards solving the problem they have created to me I am regularly under metal trauma. All my banking works related to SMS code are cancelled, dropped, failed as I am not receiving any SMS. I have gone through shamefull a7 humiliating situations for not being able to send money as per the condition created by Airtel. I claim for a compensation of Rs[protected]INR Five Hundred Millions)as a compensation against the mental trauma and humiliation I have gone through and going through because of Bharti Airtel unprofessional, irresponsible and intolerable services.

Reply

I

iqbalakhter

Aug 8, 2016

Airtel has never solved the issue(Docket No:[protected]and posted at NCH site that the issue has been resolved.
Below is the detail for your review-
Docket Status As on Date.
DocketNo [protected]
Consumer Iqbal Akhter
CreatedOn 7/5/2016 7:54:59 PM
Sector Telecom
Category Mobile GSM
Company Airtel
ProblemTitle Delay in resolving complaint
Complaint/QueryDetails Dear Sir/ Madam Due to the irresponsible behavior of Airtel towards solving the problem they have created to me I am regularly under metal trauma. All my banking works related to SMS code are cancelled, dropped, failed as I am not receiving any SMS. I have gone through shamefull a7 humiliating situations for not being able to send money as per the condition created by Airtel. I claim for a compensation of Rs[protected]INR Five Hundred Millions)as a compensation against the mental trauma and humiliation I have gone through and going through because of Bharti Airtel unprofessional, irresponsible and intolerable services.
Case Status- Open
Case Remark : Dear Mr. Akhter, We would like to inform you that the highlighted concern has been resolved. Should you have any queries please contact us at airtel.[protected]@airtel.com, we will be glad to assist you. Regards Akanksha Singh airtel presence
Based On the telephonic conversation with Airtel executive I forwarded all the details they demanded and nothing happened.
Below is the copy of the mailing details-
Dear Shikha,
Here are the documents asked by you.
Please see the files attached herewith.
My postal address to deliver the SIM will be as below-
IQBAL AKHTER (MECHANICAL ENGINEER),
C/O, MR. UNAIS,
TIHAMA TRAVELS, BESIDE KFC,
TALATEEN STREET, AL SULAIMANIYAH,
RIYADH, AR RIYADH,
KINGDOM OF SAUDI ARABIA (KSA).
Thanks n Regards
Iqbal Akhter
+[protected]
Iqbal Akhter
To airtel.[protected]@airtel.com
Aug 6 at 8:15 AM
Dear Shikha,
I did not get any info from you regarding my SIM.
Iqbal Akhter
+[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: Airtel

I booked airtel broadband & fixed line combo plan (799 plan) on 7th march'16 from airtel business representative mr. Jeevan choudhury by paying rs.1200/- in cash (Cef form no. 4453688). The above connection has not been provided to me even after 3weeks time nor any airtel executive has spoken to me regarding the said line or refund of money.

Kindly arrange for refund of rs.1200/- which i paid to shri choudhury on 7th march'16 at the earliest please.

Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Mr. Dutta,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 144022

Hi I am airtel user and my number is [protected]. I am using Airtel DTH and i was suffering with the airtel services. basically from previous 4 to 5 months i was out of town and i got so many calls from airtel for only one reason and the reason is when you setup you DTH or when you Recharge your DTH in fact they are giving me alot of offers on my connection but when i was come at home and want to setup my connection and they are asking me at evening (we are Only coming right Now otherwise after 6 O'clock we are watching Match and we are not coming after 6 O'clock.) Means they not taking a responsibility of customer, Means Customer is waiting From the morning to leave our Important works and after a whole day waiting we are going to to some other work then the executive was calling us and asking we are Only coming right now Otherwise after 6 O'clock the Match Has been started and we are not able to come WHAT RUBBISH...

Please tell me which type of this company, there executives are getting salary for watching match it meant Customer is not IMPORTANT for you so why u open your company and giving a commitment on behalf of this type of service.

Bhai Yaa to kam hota hai yaa Nakhre hote hen agar Nakhre karne hen to ghar Baith ke Kiye jate hen yu Office mein aake customers ka dimag Khraab Mat Kiya Kro...

Regards
Gagandeep Singh

Aug 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kamrup Metropolitan, Assam, 781008

Website: airtel

Ph no [protected] in the name of kaustav bhagwati had credited a amount of rs 295/- through federal bank on 27/3/2016 .

money debited but 3g services not recharged nor money refunded to me.

please look into the matter

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Address: Chennai, Tamil Nadu, 60004

Website: www.airtel.in

Airtel is charging unnecessary for the video club service. I did even subcribe for this service. Even spoken to airtel customer care they said they will deactivate the service, already charged from january 2016. Just i saw the bill details, i found that rs:99/- for video club, i don't know that video club, i called to customer care to enquire about that no useful answer, i have shouted and disconnect the call, immediately i received the deactivation sms of video club.
Can you help me to get refund of those amount they theft from me.

My name : rex

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On 28/3/16, i have recharged my mobile with amount 554.00 using my airtel app. The monet is deducted from my bank account but it is not credited to my mobile balance. So again i repeated with the same amount using the app then also it is not credited to my mobile balance.

Inb bharti airtel 5obwaljm2n245yixpeov16032ig0bsjjeq8 554.00

Inb bharti airtel 5obwaljm2n245yixpeov16032ig0bsjiih6 554.00

Aug 17, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Saharanpur, Uttar Pradesh, 247001

This time i am complaining 5th time but didn't get any solution of my problem
i am using Internet facility of airtel since December and also getting
cash back offer on my data which i used in night but for the last 4
days this offer is not working on my phone .so complaint it ...they
said you will get your data back in few hours. ...but unfortunately i
didn't get back
mob no. [protected]
please take action against this

Aug 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Aryan,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Aryan,

This is with reference to your post dated 29 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Lucknow, Uttar Pradesh, 226002

Website: www.airtel.in

Hi,
As per reference number 660 270 24 for connection [protected]_dsl logged on[protected], complain of frequently disconnection of internet is yet not resolved. I am facing this issue from past 6 months.
Previous complain is logged on[protected] having ref. no. 65785858, which is automatically closed by company end without any confirmation, this kind of response is not expected from such a reputed company.
So please look into this on priority and fix it as early as possible.

I am 8 years old Airtel customer so looking forward for your favorable response.

Thanks & Regards,
Rashid Akhtar
+91 [protected]

Aug 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Mr. Akhtar,

This is with reference to your post dated 29 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600003

Website: airtel

I have to surrender my broadband connection as I was going out for more than 6 months. I was requested not to surrender the connections but pass on your relatives or friends anywhere in India without any charges. I decided to pass on to my daughter who was in Pondicherry. I confirm twice and took all the accessories and computer etc to Pondicherry and when my daughter informed their office the person came to her house and told that it is not possible due to technical problems. She received the bill for rs, 1300.00 roughly without using the broadband. I took up the matter after coming back they waived some amount and demanded around 87 as balance due. I INCURRED taxi charges of rs, 3000, 00 and also underwent mental agony and cut sorry figure with my with my son in law. I have written several letters but they are replying in proper manners.

Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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P

pbj

from Mumbai, Maharashtra

Apr 7, 2016

Dear Sir,

I am sorry I have not received any communication in this matter.Please do the needful immediately.

Thanks

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Address: Bangalore, Karnataka, 560029

Hi! Myself Deo Mani.I have bought airtel simcard (mobile number is [protected]) Friday 25th march 2016. I have given my phone number [protected] and my friend rahul'mobile number [protected] for verification. But neither o[censored]s get any call for verification. Only in my phone number [protected] getting messages frequently that your verification is not completed and let you know in sometimes. today 29th March 2016 i got a message that my verification is closed. So i went to airtel office in BTM. They told me that my document is not there and suggested me to call customer care, So i called to customer care, They also told me that my document is not submitted, So contact to retailer. Actually i bought the sm card from Sim card Stall who were selling Airtel 4G simcard, So i don't know where should i go to ask for document. I don't know how these Airtel Employees can be careless, they don't have simcard details and who can sell simcard and who can't, etc...

In last i want to know that if my document didn't reach Airtel office how they got my phone verification number ([protected]) to keep sending messages.
Please i request to activate my simcard as soon as possible.

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Aircel Customer Care

from Mumbai, Maharashtra

Mar 29, 2016

Dear Deo Mani(deom000007),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team

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Address: Ahmedabad, Gujarat, 380006

Website: Airtel dth TV channel

I am an Airtel dth member since 4 year, we enjoy all channel of our package but since last couple of month some channel cannot watch so far i complain in airtel company they says that there is no fault from their side . If you register a complain their engineer will visit at your site and therefore company will charged fee but it is wrong so i would like to register my complain.

I wish you to take action against dth co.or advise me what to do ?

Thanks.

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ambawadi

from Ahmedabad, Gujarat

Mar 29, 2016

To register complain it is very easy.

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Address: Mumbai City, Maharashtra, 400037

Website: airtel

My mobile number is [protected], i had ported from airtel west bengal to airtel mumbai, verification was done on 26 mar at 0600 hrs, i was told within 48hrs my balance & all services will be restored. Now am not able to receive any incoming calls, no messages, not able to recharge. I have called customer care more than 50 times (121), they told everything will be ok in 48 hrs and till now nothing has happened, every time a customer representative speak and they tell a different story, i had 4.5 gb data and rs. 200 + balance before porting, till now nothing has been restored as promised while porting, the most embarrassing thing is i am not able to recharge, so that i call i use only airtel and dont have any other number. Is this the service airtel is proving for its custome who has been using airtel for the past many years, i have done porting from airtel to airtel only, what will happen to the customers who port from other company, pls restore all my services asap, regards, shyju yohannan, mobile number [protected].

Airtel customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600019

I m porting request my airtel prepaid number to airtel postpaid on 17 march and verefication has been completed on 24 march airtel executive told me your nummber will be start with in 24 hrs but my number is not start till now and allready deactivate my number when i call the coustmer care he says within 24hrs your number will start but at this time it number not started
mobile number-[protected]
sim number[protected]U

Aug 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 March 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call.

Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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R

Random Suggestion, works many times

from Delhi, Delhi

Mar 28, 2016

Have you tried Re-inserting the SIM card and see if the cellular network shows up. If it does, Dial 59059 and tele-verify yourself with the telephone verification officer and there you go, your number will be active in 30 minutes i guess...

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Address: 600077

Website: Airtel

This fraud company is always behaving like a coward. There is no proper customer care to submit our query. They are charging a lot. I used special recharges of 5rs/20mb (2g) for two or three days. But still its not deactivated and the main account balance is getting reduced. I checked for active packages. There is no active packages. This type of money crocodiles have clearly planned in even the website. The complaints are not taken.Instead the owner of airtel can screw himself

Aug 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Airtel Customer Care's response Dear Ms. Mohanraj,

This is with reference to your post dated 28 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Ms. Mohanraj,

This is with reference to your post dated 28 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 380005

Website: www.airtel.in

my name is dhruvil shah.I am from ahmedabad.

for kind your information i want to inform you that
i am using the simcard of airtel-prepaid.
my airtel prepaid no is (+91) [protected].

on last saturday( 19th march 2016) i had done 2g data package recharge
of rs.499
for getting benefits of 6 gb data with a valadity of 90 days.
my recharge transfer id is [protected].

after recharging this i got 6 gb 2g data but validity is only 1 month..

so i had complaint about this to the superviser of airtel customer
care on sunday (20th march 2016).He told me that you will received the
benefits in 24 hours.

24 hours has passed but i did not got my validity benefit.So i called
again to the customer care on 21th march 2016. They told me give me
another complaint nub and told that your complaint will be solved in 2
days...

two days passed but yet i did not get my benefit.So i again called to
the cuctomer care. I talked to the superviser kusum from ahmedabad.
they did not give me answer satisfactory and when she took my
complaint again and when i asked her for my complaint no than she
discannect the call so please take strict action against this
superviser...

yet my complaint not solved...I do not got my validity of 3 months..

my different complaint nub are under

[protected]

[protected]

[protected]

[protected]

and name of the superviser whom i talked till today..

kusum from ahmedabad( she has not manner how to talk with costumer)

asutosh singh goyal

sunil sisodiya

please take strict action against this superviser.

Please take strict steps against this company

your regards.
dhruvil shah
ahmedabad
(+91) [protected]
[protected]@gmail.com

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