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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 1597

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S
sgarg39
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working from 2 days and customer care is pathetic

Address:Ghaziabad, Uttar Pradesh, 201001

This is the first time that I need to contact airtel customer care and it was the worst experience for me.I think they have no value for customer's money. I complaint for not working of broadband connection on 11/03/2016 in morning but they filled the complaint at night and said that the technician will visit at our home in Ghaziabad next morning 10:00 am morning.But no executive came to house for problem visit. When we called again the customer...
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RADHA VIJENDRA
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g sim card and service offered

Address:600018
Website:www.airtel.in

Recently I bought a 4G SIM postpaid from then on my life is miserable due to
the worst service provided by airtel. I got a 4g postpaid sim and it got
migrated successfully but there was no data services enabled for my mobile
number [protected]. Even after multiple complaints my data was not enabled as
the technical team was not able to resolve the issue.

I thought of resolving the issue myself...
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A
akhila.satapathy
from Jajpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty set top box

Address:755008
Website:www.airtel.in/digital-tv/dth-contact-us/customer-care

No signal, no service
My airtel dth set up box (Costumer id : [protected]) is not receiving signal, after registering complaint, (Ref no. 50061193 dated 05.03.16) ) the so-called service engineer came three day later for maintenance after so much of hue and cry...
However he did not succeed in proper maintenance, and the problem continued. He conveyed that the set up box will be changed, however after that no body responded.br...
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S
sajidss786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking action about my complaint

Address:400049
Website:Airtel.in

I haved complaint on 8 march to the company that my GPRS is not working properly and not giving me the actual speed.
But on 13 march one employee of airtel told me that your complaint of 8 march is not showing....
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C
C S Raju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid excess

Address:560037

The charges earlier for SMS was Rs 0.45.
Now AIRTEL debits Re 1, sends a message of balance after deducting . But additionally they deduct Re 1 more silently, fow which ne message comes.
In the last 5 days I lost Rs 12 this way.
TOTALLY UNBELIEVABLE< TERRIFIC METHOD>...
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M
Moniks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud deduction of balance

Address:Bangalore, Karnataka, 560001
Website:Airtel

I use a airtel 4g sim which i have been since past 5 years.recently when i was checking my data balance i found out that my main account balance have been deducted for an amount of Rs.70 in a matter of 2 hours.when i checked my data balance was 315mb at that point of time.so i checked my last 5 data as well as voice transactions.i did not find any mention of such deduction of money in the past 3 days.so i called airtel customer care now what...
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A
ankit2g.gupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband installation pending since 26 Feb

Address:Bangalore, Karnataka, 560093
Website:www.airtel.in

I had completed the documentation on 26 Feb, requested a new broadband and fixed line connection. Since then there is some issue at company end which they call as "WRONG DATA ENTRY", which they unable to resolve till now. No proper communication has happened from there end yet. All I hear from them is "PLEASE WAIT FOR 24/48/72 hours", nothing else. They close the complaints without any solution provided to customer. There team updates on...
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R
Rampat Singh
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not according to the plan

Address:New Delhi, Delhi, 110045
Website:www.airtel.in

This is to request the Airtel representative to look into the matter. I have been using the Airtel number [protected] under the Shree Community 75 CUG plan since October 2015.

Each time, the bill was coming as per the plan (amounting between Rs.80-300) i.e. no mobile outgoing/incoming charges except roaming and chargeable internet usage. This was the same as promised to me at the time of buying the sim. The bill would come...
+3 photos
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P
prasad volety
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid recharge online. Confirmation received. Not reflecting in balance

Address:Hyderabad, Andhra Pradesh, 500090

I have rechraged the mobile pre-paid no.[protected] online on 10-3-16 for Rs.289. I received confirmation mail also. The transaction ID is 733871. the recharged amount is not reflecting the balance...
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H
Hitesh235
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown incoming calls postpaid

Address:Bangalore, Karnataka, 560066
Website:Www.Airtel.in

Hi, All incoming calls on my new postpaid sim are showing as "Unknown" . I moved from prepaid to postpaid and facing this issue. Kindly respond immediately.

Regards,
Hitesh...
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P
Prakash vs
from Mandya, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No sim activation.airtel

Address:Thiruvananthapuram, Kerala, 695014

I was purchased a new airtel prepaid sim on[protected] at trivandrum. i have given all the kyc documents for activation. but the sim is not activated yet. But i urgently required the activation .kindly do the needful at the earliest..nobody contacted from airtel yet.
Thanking you
Prakash..[protected]

sim no..[protected]
Imsi no-[protected]
ph no.[protected]l...
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P
prashant009
from Jaunpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted without knowing me.

Address:Ghaziabad, Uttar Pradesh, 201301
Website:Airtel

My amount of rs 49 has been deduct 5:23 pm on 12 march 2016 .Without knowing me, Customer executive just excuses that it was clicked on your side.Even i didnt click any website add for this deduction.my conplain no is CBDOV[protected].please get my amount back...
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S
Sagar241992
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted my balance for airtel night pack

Address:New Delhi, Delhi, 110059
Website:airtel.com

Deducted my balance for night pack customer care told that you wont be able to use as internet services are not activated on your mobile refunded my amount by frustrating me then again activated my pack deducted the same amount...
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M
mjain75
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g sim not working after swap

Address:Panchkula, Haryana, 134116
Website:airtel.in

I have swaped my AirTel SiM with 4G SiM. After following process I got SMS stating new sim has been activated on my mobile number. Old sim stopped working. However when i put new 4G sim it didn't work. No Network / Services with SIM. I tried with 4 different phone and have restarted devices as well multiple time but no luck

On calling Customer Care - They responded in copy book style stating everything working fine - Currently...
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SraavaniKK
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The money got deducted from my bank account...

But it is not being shown in paytm wallet neither the recharge happened successfully.
date of incident:[protected]
time: 1:16 pm.
Desirable solution: add the money to paytm wallet.
transaction ref no:IG0BQICZR7
please resolve it ASAP....
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J
JaspreetAlert
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor services in chandigarh/punjab

Address:Chandigarh, Punjab

Hi
My airtel number is [protected] and I am using Airtel from last so many years. The services are no more the same, they use to provide earlier.
Airtel customers in Chandigarh/Punjab are facing major network problem from last 6 months.
On 9/10/11th March 2016 internet(2G/3G) was not working in Chandigarh.
From 11th March evening till mid night no network was available.
I already registered complaint by...
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S
sachinkatiyar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7042806160

Address:110018

Dear sir,
I am using airtel post paid no [protected], however i got my other airtel postpaid no also transferred to delhi ie [protected].Now i am unnecessarily paying the bills for both the nos.As such i want to surrender my one sim [protected].As already i am useing other postpaid sim of airtel .Please disconnect my [protected] no.

With regards

Sachin katiyar...
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E
emart
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service team.

Address:Chennai, Tamil Nadu

Dear Sir/ma'am


I have a broadband connection in the name of emart digital ltd and the number is
[protected]. This broadband connection is not working from the past 4days,
everyday I'm raising complaint but no Is responding. I kindly request you to
take immediate action against the airtel service team and tell them to do work
and waiver my bill and clear my problem today itself. Thanks...
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E
Emilalias Malpan
from Kotamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My airtel number having always issue

Address:Ernakulam, Kerala, 683589

Am using airtel last 5 years postpaid, now you people giving me bad service and baring my no. always never without any information, and didn't reduce the payment when i paid it. if you send me the same con-firmly port from airtel and tell to my friends and relatives also to port...
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vsujatha00
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received invoice for payment of monthly charge for disconnected phone

Address:Chennai, Tamil Nadu, 600020

I had asked airtel to disconnect my phone under relationship number 12610124 on 9th Jan 2016. The service executive informed me that I could keep the phone in safecustody free of charge for 3 months and then decide if I would like to permanently disconnect. I agreed to it, on the condition that no charges will be raised and on confirmation, the phone was deactivated. All charges were paid by me and there were no dues as at end of Jan 2016.br...
+1 photos
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