| Address: Bangalore, Karnataka, 560034 |
Hello sir,
My phone no. +91 [protected]
I have been using airtel for over 2 years now, i have come to the brim and hereby making a formal complaint against airtel- poor connectivity almost everywhere. I used to think, the connectivity issue is because of the phone i use. I changed my phone to an i phone 6, problem still persists. I live in koramangala first block, bangalore- heart of the city and i dont have connection at all in the house. If i need to talk, i literally have to come to the balcony. I work in a company in bellandur ecospace. Absolutely no connectivity at my desk. My desk is on the 8th floor, still no use. I am suppose to get a 3g connection in my phone, im barely getting 'e'. Not even a single whatsap message leaves from my phone. Its so difficult having an airtel connection. At the end of the month, without fail, bill comes upto rs 900, for nothing i have used, because i am sure 3g never activates. This is day light robbery and need to be stopped. My patience hav run out. Next i will be writing an email to some of the chief editors of popular newspapers in bangalore.
Aug 13, 2016
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2016
Airtel Customer Care's response Dear Mr. Thomas,
This is with reference to your post, dated 31 March 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is the End of third day i am still without any connection. I am getting calls from different sources of Airtel, but still does not seem to resolve my problem.
If Airtel knows they have committed a mistake, still there is no mechanism they can rectify the problem as soon as possible.
I have mailed up the documents in the afternoon again, still no resolution. There is no sign to solve my problem.
Now tomorrow is Sunday, it seems i wont get connection before Monday.
Or do one thing, Please port my number back to Vodafone and give my 250 Rs back.
Its better to wait more than dealing with unprofessional environment