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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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H
harry0519
from Noida, Uttar Pradesh
Apr 1, 2016
Resolved
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Resolved

Address: New Delhi, Delhi, 110024
Website: www.airtel.in

Airtel called me up on around 20th march 2016 and allure me with some bill plan, and requested me to port my number from Vodafone to Airtel. My mobile number is [protected]
I agreed to the offer, since vodafone signal is not adequate in my office. And in this process, vodafone as per guidelines, deactivated my connection on 30th march 2016, but Airtel has not activated it yet. And in all this hassle, i am left with no connection. I contacted so many times to Airtel customer care, and when i personally visited their office in lajpat nagar- delhi, i was told that i was given wrong sim card by Airtel representative and this all process has to be start again. They said they will collect the documents again and it will take atleast 2-3 days more. And after all these mistakes, not a single apology from their side. They said they cant do anything. I could not do any online bank transactions, or any other transactions because OTP comes on mobile phone. I am suffering because of inconvenience caused by Airtel.
Sep 11, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 01 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi,

This is the End of third day i am still without any connection. I am getting calls from different sources of Airtel, but still does not seem to resolve my problem.

If Airtel knows they have committed a mistake, still there is no mechanism they can rectify the problem as soon as possible.
I have mailed up the documents in the afternoon again, still no resolution. There is no sign to solve my problem.

Now tomorrow is Sunday, it seems i wont get connection before Monday.

Or do one thing, Please port my number back to Vodafone and give my 250 Rs back.
Its better to wait more than dealing with unprofessional environment
Hi,


Please respond

I have got the new SIM...but number is not activated yet...Called customer care and get to know that it will take 24-48 hrs...Please activate it now...i cant wait more

Regards
Harpreet
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    B
    Bidhan101
    from Kolkata, West Bengal
    Apr 1, 2016
    Resolved
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    Address: Kolkata, West Bengal, 700158

    Maximum time "network busy* signal and other time very very weak signal. The worst network signal is air tel i have been experiencing that ever seen. My number is [protected] resisted with the name of bidhan haldar. Today also network busy since early morning.
    Aug 11, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 1 April 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      J
      Johnson1957
      Mar 31, 2016
      Resolved
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      Resolved

      Address: 600023
      Website: Air tel

      On 30th March, 2016 at about 10 PM my prepaid balance has reduced from RS.100/- to 0 balace and the messages came in every 5 minutes stating you used 10 and 12 MB and all the balance has gone even the Mobile data switched off. Your customer care executive and higher-up also not given proper response to my calls. My mobile no. [protected]. Can you please solve this issue

      Regards
      Aug 23, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 31 March 2016.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com

      Regards,
      Anil Sachdeva
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        T
        Tarun149
        from Delhi, Delhi
        Mar 31, 2016
        Resolved
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        Resolved

        Address: Chandigarh, Punjab, 160020

        Dear Airtel
        Registered mob- [protected](no longer exists)
        My mob number has changed.
        I need to change my registered number in order to change/subscribe new channels on the DTH.
        When I attempt that in your website, it says 'sorry technical problem, please try later'
        I've repeated several times after correctly answering the security questions but failed in every attempt.
        Please help
        Tarun
        E-mail: [protected]@gmail
        Apr 9, 2016
        Complaint marked as Resolved 
        They called me up and resolved the issue
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 01, 2016
        Airtel Customer Care's response
        Dear Tarun,

        This is with reference to your post, dated 31 March 2016.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com

        Regards,

        Anil Sachdeva
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 04, 2016
        Airtel Customer Care's response
        Dear Tarun,

        This is with reference to your post, dated 31 March 2016.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

        Regards,

        Anil Sachdeva
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Abel Thomas
          from Hyderabad, Telangana
          Mar 31, 2016
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560034

          Hello sir,

          My phone no. +91 [protected]
          I have been using airtel for over 2 years now, i have come to the brim and hereby making a formal complaint against airtel- poor connectivity almost everywhere. I used to think, the connectivity issue is because of the phone i use. I changed my phone to an i phone 6, problem still persists. I live in koramangala first block, bangalore- heart of the city and i dont have connection at all in the house. If i need to talk, i literally have to come to the balcony. I work in a company in bellandur ecospace. Absolutely no connectivity at my desk. My desk is on the 8th floor, still no use. I am suppose to get a 3g connection in my phone, im barely getting 'e'. Not even a single whatsap message leaves from my phone. Its so difficult having an airtel connection. At the end of the month, without fail, bill comes upto rs 900, for nothing i have used, because i am sure 3g never activates. This is day light robbery and need to be stopped. My patience hav run out. Next i will be writing an email to some of the chief editors of popular newspapers in bangalore.
          Aug 13, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 01, 2016
          Airtel Customer Care's response
          Dear Mr. Thomas,

          This is with reference to your post, dated 31 March 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards,
          Anil Sachdeva
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            ravi065
            from Delhi, Delhi
            Mar 31, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110015

            I lost my sim today with number [protected] airtel number..kindly block it as soon as possible...help me in getting the same number..to avoid usage by any antisocial element kindly block it...i m nt sure where i lost it...n now when m calling my number itz nt goin through
            Aug 21, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 31 March 2016.

            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards,

            Anil Sachdeva
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 26, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 31 March 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              N
              Nitesh Chhabhaiya
              Mar 31, 2016
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500055

              I am regular Airtel post paid customer with[protected], presently I transfers my unotber Airtel post paid no ownership to my family plan and activated regularly, after 24 hours my number have problem like number does not exist, reson address verification wrong,
              No one per came to my home for address verification or called about my address

              Ramnik Chhabhaiya
              [protected]
              Sep 1, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 01, 2016
              Airtel Customer Care's response
              Dear Mr. Chhabhaiya,

              This is with reference to your post, dated 31March 2016.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com

              Regards,
              Anil Sachdeva
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                asimbabai
                from Kolkata, West Bengal
                Mar 31, 2016
                Resolved
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                Resolved

                Address: Kolkata, West Bengal

                My airtel prepaid number is [protected] and today at about 2.30 pm my prepaid balance was debited by Rs. 99 by your company and sent a messege that it has activated ditto tv service in my mobile for 22 days. This is an absolute wrong and illegal deduction without my concurrence. I have spoken to Mr. NAROTTAM MONDAL in airtel customer care service who has compelled me to believe that it was my mistake to be a subscriber of airtel mobile service. Therefore, I request you to return my Rs.99 otherwise I have decided to port to some other prepaid service.


                Thanking you

                Asim kr. Das
                Aug 14, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 31, 2016
                Airtel Customer Care's response
                Dear Mr. Das,

                This is with reference to your post dated 31 March 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  C
                  chughaamul
                  from Mumbai, Maharashtra
                  Mar 31, 2016
                  Resolved
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                  Resolved

                  Address: 400701
                  Website: www.airtel.in

                  I am an airtel postpaid customer.I have a pack of hello tunes activated on my number.For this service I have been charged Rs 280 for a year, but even then I am being charged for it every month.This has not happened once but even after chiding the the executives, it is being repeated and for that I have to pay extra charges.I cannot call the customer care every month and waste my time explaining him the issue.Please help I am being overcharged every month.
                  Aug 12, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 31 March 2016.

                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 04, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 31 March 2016.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards,

                  Anil Sachdeva
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    AVINASH SHAHI
                    from New Delhi, Delhi
                    Mar 31, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110058
                    Website: airtel.in

                    Dear airtel
                    I would inform you that today i totally embarrassed your network issue. I have complained on last sunday (27/03/2015) regarding my network issues but till date didn't get any proper response from airtel side. Now today i got a message that have written "dear customer, the service request no. 68543947 regarding network issue on your airtel mobile has been resolved. Thank you for choosing airtel services."
                    Please let me know if you can't able to fix my network issue then i'll port my no to another network. This is totally embarrassing your network and please stop your advertisement which's you make fool to public.
                    Aug 13, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 31, 2016
                    Airtel Customer Care's response
                    Dear Mr. Shahi,

                    This is with reference to your post dated 31 March 2016.

                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 04, 2016
                    Airtel Customer Care's response
                    Dear Mr. Shahi,

                    This is with reference to your post dated 31 March 2016.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards,

                    Anil Sachdeva
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      Akki2391
                      from Pune, Maharashtra
                      Mar 31, 2016
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 380001
                      Website: www.airtel.in/personal/digital-tv

                      Dear Sir,

                      I have bought new Airtel D2H connection before a month ago.

                      After that, eventually I have to face bad signal problem and picture was not clear.
                      So, since last couple of days, I am not able to see any channels on my Airtel D2h tv connection though I ahve pay money.

                      The reason was, while first time installation, installation engineer did not install the dish on correct place.

                      So, I have raise the complaint on Airtel Customer care.

                      I got a confirmation from Airtel customer care, for the reallocation for the dish I don't have to pay any extra money as it is engineer’s fault. So Aitel should bare this expense. (On call : [protected] by Mosin Ansari)
                      After that, I got a call from reallocation engineer to pay extra money of rps 250/- for this, (On call: [protected] - Alpesh Makwana)

                      As this is airtel's engineer's mistake, why should I pay this amount.

                      Airtel refuse to solve the issue and asking for extra money.

                      Please look into it and solve this issue as early as possible.

                      Airtel D2h Customer ID: [protected]
                      Registered Mobile Number: [protected]
                      Name : Ashwin Shah

                      Thanks,
                      Akash Shah
                      Aug 13, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 31, 2016
                      Airtel Customer Care's response
                      Dear Mr. Shah,

                      This is with reference to your post dated 31 March 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A N Reddy Reddy
                        from Bengaluru, Karnataka
                        Mar 31, 2016
                        Resolved
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                        Resolved

                        Address: Kolar, Karnataka, 563120
                        Website: airtel

                        Respected sir my mobile no [protected], from one year telling till to customer care dont cuttin my talking balance, they cuttin my balance account 72 ruppes yesterday
                        Pls help it your faithfullness user Adi
                        Aug 16, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2016
                        Airtel Customer Care's response
                        Dear Mr. Reddy,

                        This is with reference to your post, dated 31 March 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 26, 2016
                        Airtel Customer Care's response
                        Dear Mr. Reddy,

                        This is with reference to your post, dated 31 March 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          N
                          neha khan.r
                          from Salem, Tamil Nadu
                          Mar 30, 2016
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                          I'm prepaid airtel customer. My call details, location details, data consumption for one year is given to third party. I was not intimated about this. Due to this someone is threatening me in my number.I m very depressed. I asked in customer care they say they did not give. But I have records. I'm very depressed. How is this possible? How do I find this? This is breach of privacy.
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            Pinnamaneni.sowjanya
                            from Vijayawada, Andhra Pradesh
                            Mar 30, 2016
                            Resolved
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                            Resolved

                            Address: Krishna, Andhra Pradesh, 520001
                            Website: www.consumercomplaints.in

                            I haven't used any data service but they are generating the bill and giving notice to pay the bill by giving notice from an advocate.I used airtel postpaid sim 5 months ago but I am not using the data services from it I used the WiFi of other network but kept the sim only for WhatsApp number even without using the data they are generating the bill for 3 months and intimating me to pay the bill
                            Aug 19, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 31, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 March 2016.

                            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                            Look forward to receiving the required details at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 04, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 March 2016.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                            Regards,

                            Anil Sachdeva
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              B
                              Basheer66
                              Mar 30, 2016
                              Resolved
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                              Resolved

                              My SIM 7708518603 disconnected without any prior advice

                              Address: 641014

                              I am working in QATAR. I will return to india 4-5 times yearly . I leave from India on 20th December and I reach Qatar with roaming i receive the SMS i used that facility unfortunately i did not go back to india .I planned to go on 30th APR2016. I did not find the Signal of my AIrtel (i am using Dual SIM mobile).Then I send the message they disconnected the same that's unfair .They should send the pre-alert message before disconnecting the...
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                              A
                              Arunachalam Somasundaram
                              from Tiruvannamalai, Tamil Nadu
                              Mar 30, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I purchased Airtel prepaid SIM No : [protected] from one of the shops at Bangalore (Kanakapura road) on 27 Mar 16. Local verification was done on 28 Mar. Still SIM not activated. I am unable to find any help or solution. Please help resolve!!! Thanks, Arun

                              I am visiting india and the Airtel customer support and complaint handling is very pathetic. Please look in to this seriously!!
                              Aug 13, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 31, 2016
                              Airtel Customer Care's response
                              Dear Mr. Somasundaram,

                              This is with reference to your post dated 30 March 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                B
                                B tahir
                                Mar 30, 2016
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                                Hi mi name is Tahir Ahmad Bhat and I'm using a postpaid sim of airtel company . My sim no [protected] and I have a bill of 1800 Rs almost.so I request you kindly do some discount in my bill. U can also mail me at [protected]@gmail.com.
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  BennyWilliams
                                  from Ernakulam, Kerala
                                  Mar 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Ernakulam, Kerala, 682025
                                  Website: www.airtel.in

                                  I had registered online for home delivery of Airtel 4g device on 12th March 2016 from Cochin in Kerala. I promptly received an sms confirming receipt of my request and mentioned that a local representative will contact me soon. I followed up at least 8 times by calling the Chennai number mentioned in the sms regarding the same till today the 30th of March 2016 and all I received was sincere apologies. But not even a call from the local office.

                                  This reflects really bad on the company and is not worth it after spending millions on Airtel 4g advertisements.
                                  Aug 19, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 31, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 30 March 2016.

                                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 31, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  My Airtel DTH Account number is
                                  [protected]
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                                    I
                                    iockanchan
                                    from Bangaon, West Bengal
                                    Mar 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: 700051

                                    Received a message as under

                                    QUOTE
                                    Services for your Airtel mobile will be disconnected soon. Please use your Airtel money balance or transfer it to your bank account else balance will ne forfeited.
                                    UNQUOTE

                                    Cant understand the meaning of the above message. I want to continue my prepaid airtel mobile connection no. [protected].
                                    Aug 16, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 March 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards,
                                    Anil Sachdeva
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 23, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 March 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      V
                                      vishu16
                                      from Delhi, Delhi
                                      Mar 30, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110024

                                      Since i lost my Sim i got a duplicate Sim from airtel on 29th march around 11 am. They said the SIM will get activated in 4 hours.
                                      Since the SIM did not get activated I called the customer care at around 9pm and they said that the number has been activated. I should again visit the airtel store to resolve the issue.
                                      On 29th march around 10:30 am again I went to airtel store. They said because of server issue the document could not be submitted and the number will get activated by 2pm.
                                      Again the number did not get activated. When i called the customer care again they said that the documents have not been submitted to them. They wont even tell how or by when will they receive the document.
                                      This is very sad service from airtel.
                                      Sep 10, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 31, 2016
                                      Airtel Customer Care's response
                                      Dear Vishu,

                                      This is with reference to your post dated 30 March 2016.

                                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 04, 2016
                                      Airtel Customer Care's response
                                      Dear Vishu,

                                      This is with reference to your post dated 30 March 2016.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                      Regards,

                                      Anil Sachdeva
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
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