Airtel Complaints & Reviews

I'm prepaid airtel customer. My call details, location details, data consumption for one year is given to third party. I was not intimated about this. Due to this someone is threatening me in my number.I m very depressed. I asked in customer care they say they did not give. But I have records. I'm very depressed. How is this possible? How do I find this? This is breach of privacy.

Airtel customer support has been notified about the posted complaint.

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Address: Krishna, Andhra Pradesh, 520001

Website: www.consumercomplaints.in

I haven't used any data service but they are generating the bill and giving notice to pay the bill by giving notice from an advocate.I used airtel postpaid sim 5 months ago but I am not using the data services from it I used the WiFi of other network but kept the sim only for WhatsApp number even without using the data they are generating the bill for 3 months and intimating me to pay the bill

Aug 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 641014

I am working in QATAR. I will return to india 4-5 times yearly . I leave from India on 20th December and I reach Qatar with roaming i receive the SMS i used that facility unfortunately i did not go back to india .I planned to go on 30th APR2016. I did not find the Signal of my AIrtel (i am using Dual SIM mobile).Then I send the message they disconnected the same that's unfair .They should send the pre-alert message before disconnecting the...

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Address: Bangalore, Karnataka

I purchased Airtel prepaid SIM No : [protected] from one of the shops at Bangalore (Kanakapura road) on 27 Mar 16. Local verification was done on 28 Mar. Still SIM not activated. I am unable to find any help or solution. Please help resolve!!! Thanks, Arun

I am visiting india and the Airtel customer support and complaint handling is very pathetic. Please look in to this seriously!!

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Mr. Somasundaram,

This is with reference to your post dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Hi mi name is Tahir Ahmad Bhat and I'm using a postpaid sim of airtel company . My sim no [protected] and I have a bill of 1800 Rs almost.so I request you kindly do some discount in my bill. U can also mail me at [protected]@gmail.com.

Airtel customer support has been notified about the posted complaint.

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Address: Ernakulam, Kerala, 682025

Website: www.airtel.in

I had registered online for home delivery of Airtel 4g device on 12th March 2016 from Cochin in Kerala. I promptly received an sms confirming receipt of my request and mentioned that a local representative will contact me soon. I followed up at least 8 times by calling the Chennai number mentioned in the sms regarding the same till today the 30th of March 2016 and all I received was sincere apologies. But not even a call from the local office.

This reflects really bad on the company and is not worth it after spending millions on Airtel 4g advertisements.

Aug 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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B

BennyWilliams

from Ernakulam, Kerala

Mar 31, 2016

My Airtel DTH Account number is
[protected]

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Address: 700051

Received a message as under

QUOTE
Services for your Airtel mobile will be disconnected soon. Please use your Airtel money balance or transfer it to your bank account else balance will ne forfeited.
UNQUOTE

Cant understand the meaning of the above message. I want to continue my prepaid airtel mobile connection no. [protected].

Aug 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110024

Since i lost my Sim i got a duplicate Sim from airtel on 29th march around 11 am. They said the SIM will get activated in 4 hours.
Since the SIM did not get activated I called the customer care at around 9pm and they said that the number has been activated. I should again visit the airtel store to resolve the issue.
On 29th march around 10:30 am again I went to airtel store. They said because of server issue the document could not be submitted and the number will get activated by 2pm.
Again the number did not get activated. When i called the customer care again they said that the documents have not been submitted to them. They wont even tell how or by when will they receive the document.
This is very sad service from airtel.

Sep 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Vishu,

This is with reference to your post dated 30 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Vishu,

This is with reference to your post dated 30 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 411048

I have 4G enabled handset and 1GB 4G service active on my handset. I have put my handset on 4G enable settings. Ever Since a activated new SIM its indicating 3G and H+ on the signal strength. To make it worse Airtel deducted Rs.79 towards 19MB data usage from main account instead of deducting available 4G balance.

first of all, I should not be getting H+ and less service when I have 4G active
Secondly, Main account balance should not get deducted.

Mar 30, 2016

Complaint marked as Resolved

Thanks Airtel for Prompt reply and refund. Now Im just waiting for the system issues to get resolved. 4G is still not showing on the signal side.

Airtel customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana, 122001

As I have registered a complaint against network problem on my no. [protected], but didn't got any solution yet. I am facing so much problem due to this.
If problem is not resolved till tomorrow evening, then I will change the network.

Aug 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Mr. Pandita,

This is with reference to your post, dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Mr. Pandita,

This is with reference to your post, dated 30 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Thane, Maharashtra, 421301

Website: www.airtel.in

I had purchased a 4g home wifi from kalyan west dist thane and my number is [protected] on[protected]. But i received a bill saying i have to pay rs 563/- before[protected].At the time of purchase i was told on the payment of rs.3885/- i will get a home wifi for 3 months and this is the service we get in return .When today i contacted the gallery were i purchased he said the amount is service tax which i was not informed at the time of purchase.If this type of services is given i want a refund for the same .Disgusting service and their call center numbers are pathetic it get's disconnected even before we try to press the required number.

Aug 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 560086

I am facing network issue from almost 8 months and i have raised several complaints from 18th July 2015 but there is no proper response from Airtel apart from asking sorry for the inconvenience caused . I am fed up of calling Airtel to resolve the issue.
Below mentioned are the complaint date and complaint number's.
18 july 2015
63327373

20 august 2015
64172079

24 oct 2015
65902589

26 oct 2015
65946853

23 March 2016
68476653

27 March 2016
68543033
They are not providing services for what i am paying .

List of complaint:
1. Proper connectivity
2. Call drop
3. 3G Speed
4. 4G Speed

Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Mr. Gowda,

This is with reference to your post dated 30 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

Manju Natarajan

from Bhubaneshwar, Odisha

Apr 2, 2016

Consuming enormous amount of data 1GB is finished in minutes...
Stupid network...AIRTEL 4G hotspot...

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Address: 600023

Website: www.airtel.in

Such poor response from this joint company ..

i have submitted for my documents and 1000Rs for installation Land line connection on Thursday[protected] .. still now no action taken -- i called the complaint number they said it will done by[protected] .. on that i got missed call from[protected] i again called him he said " who your are " i said i got missed call from the number i recently applied for the new connection -- he enquire the address and said the connection is full in your area i can do only after the if it free, i asked after getting the payment your saying this for that he said you didn't asked me to the pay the amount in rough voice .. his name is Gopi Area Engineer ..

My

Aug 21, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Mr. Manoharan,

This is with reference to your post dated 30 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Mr. Manoharan,

This is with reference to your post dated 30 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 201007

Website: www.airtel.in

Hi,
I am shakti, my number is [protected]...And i made a recharge of 398 through the airtel mobile app...On the 14 march 2016...But recharge has not been done and i have not got any msg frim airtel failure/success...But the amount has been deducted from the account of my sbi...According the sbi transaction was successful...But recharge have not done from the airtel

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Shakti,

This is with reference to your post dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Cuttack, Odisha, 753014

Website: airtel.in

I have recharged on 28.03.2016 vide Ref. No.IG0BSJXDW0 and No.IG0BSCH0T2 twice for an amount of Rs.50/- each (two times) in the Airtel No.[protected]. Recharge was failed but amount deducted from my account. However only Rs.50/- refunded to my account on 29.03.2016 and balance Rs.50 did not refunded till date.

Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 06 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 06 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Faridabad, Haryana, 121010

Website: www.airtel.in/4g/hotspot

I am totally unsatisfied of response from Airtel regarding their 4G device and internet service. I have been cheated on the grounds of my customer rights and upon raising my issue I got abusive replies from Airtel partner at Faridabad. Further, there is no constructive response from airtel customer care. Now I have suffered a lot due to low level customer service from Airtel, I am forced to bring my issue to the notice of consumer help avenues for bringing justice to me and several others who might be current or future victims of Airtel's unrealistic boasting of 4G coverage and services.

1. They did not show any demonstration at my home even upon asking for it and cheated me for my incompetency on technical stuff.

2. They assured that I will get 80 kbps-120 kbps after 4 gb of 4G speed data usage, but I never achieved more than 20 kbps speed.

3. Airtel partner asked me for checking tower availability in my area before going for 4G device and internet service. He said they are not responsible for my issues.

4. Within two days of purchase I informed Airtel customer care and airtel partner for processing my refund as I am highly unsatisfied with the service, but with no help.

5. Terms and Conditions mentioned on their Airtel 4G website says that If end user is not satisfied with service and 4G device, same will be refunded to customer but now they denied for it. Terms and conditions attached for kind reference.

6. Being victim of bad customer service, I need refund for money spent on 4G device and compensation for the time lost and stress caused in my life

Sep 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Kailash,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Kailash,

This is with reference to your post dated 29 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600034

Website: www.airtel.in.com

My father bought this good for nothing Airtel connection because Airtel advertised in his office, which is Central govt. Airtel postpaid supposedly provided customized internet & call packs, So my dad bought one
([protected]).
First of all, they never fully gave the packs they told they ll provide.
Second, They overcharged my the bills
And, when my dad emailed them about this, He got no response.
Finally some "brilliant" customer care guy replied back asking for details that were clearly given before itself.
After waiting for their reply, they BLOCKED the number. WITHOUT INFORMING HIM. WHAT A PATHETIC SERVICE.
My father wants the connection back.. with an apology for your stupid & insensitive service.

Airtel customer support has been notified about the posted complaint.

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A

Abi19

from Chennai, Tamil Nadu

May 31, 2016

No freaking reply from Airtel yet. Wost ever customer service

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Address: New Delhi, Delhi, 110083

Website: www.airtel.in

I had recharged my airtel dth, customer id [protected]-001, with rs. 558 (Economy sports plus with 33 hd channels) on 13/03/2016 which was supposed to run for one month. However somebody in airtel on 16/03/2016 activated hitz combo 9m sony star worth rs. 309 on 16/03/2016 without asking me. Hence burning my balance on 20/03/2016 resulting in no subscription and tv showing error code 6. Me or my family never gave any such consent to activate hitz combo 9m sony star ever. Therefore i contacted customer support citing my problem. They first told me somebody contacted from my home to activate the pack. Then told me somebody from airtel contacted me to activate the pack. When asked for the number they contacted or call history they were in a dilemma. Thereafter i talked with somebody they call their head or leader. I explained everything to him again, he said same thing again and later on told me that the pack will be nullified and balance will be restored. But the point is i have missed tv (Especially t20 worldcup) and wasted my time on this issue since 20/03/2016 due to their unethical behavior which is basically theft. Now i am having second thoughts on keeping the connection. Disgusting !!!

Airtel customer support has been notified about the posted complaint.

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Address: West Champaran, Bihar, 845438

Website: www.bhartiairtel.in

Dear Sir/Madam,
My name is Iqbal Akhter . I am in Saudi Arabia and my airtel prepaid number does not show roaming or any network even thogh I have changed the sim to the micro sim as instructed by the customer care in India. Please activate my number as it is very important to me. My mobile number is [protected]. Please do the needful. Small effort and service from your side can keep the customers with positive idea about Bharti Airtel. Hope for your prompt response.
I have made several calls to the customer executive in Bettiah and provided him with the details through mobile text msg (Sim Serial No, Mobile No etc.) he asked for but the result was same.
He even did not checked the msg for two days after asking me for sending it and reminding.

Thanks n Regards
Iqbal Akhter
+91 [protected]

Jul 12, 2019

Complaint marked as Resolved

Dear Sir/ Madam, Service provider has neither resolved the issue nor paid me the demanded compensation. In short nothing has been done.

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Mr. Akhter,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Jun 24, 2016

Updated by iqbalakhter I went to India last month and struggled to get the sim reactivated again. When I came back to Saudi Arabia with the sim, it stopped again.. Airtel does not seem to be serious about solving the issue despite of being notified of the complaint months ago..

Verified Support

Jun 25, 2016

Airtel Customer Care's response Dear Mr. Akhter,

This is with reference to your post, dated 24 June 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd

Nov 16, 2016

Updated by iqbalakhter Dear Sir/ Madam,
Airtel has neither resolved the issue nor paid me the compensation demanded.
They claim to have resolved the issue.

View replies

I

iqbalakhter

Jun 25, 2016

I provide you with the data here only-
Mobile Number- [protected].
SIM Number[protected]U

As I am out side India, my number here is
Alternative number[protected]

Reply

I

iqbalakhter

Jul 5, 2016

Dear Sir Airtel has not yet resolved the but only claims that I did not respond their call.
They have to fix a time, date and contact number prior to make any contact with me as the case is already in the Consumer Forum.

I have claimed for a compensation amount of Rs. 500 Millions through NCH, A Copy is attached here for your reference-

Dear Sir/ Madam Due to the irresponsible behavior of Airtel towards solving the problem they have created to me I am regularly under metal trauma. All my banking works related to SMS code are cancelled, dropped, failed as I am not receiving any SMS. I have gone through shamefull a7 humiliating situations for not being able to send money as per the condition created by Airtel. I claim for a compensation of Rs[protected]INR Five Hundred Millions)as a compensation against the mental trauma and humiliation I have gone through and going through because of Bharti Airtel unprofessional, irresponsible and intolerable services.

Reply

I

iqbalakhter

Aug 8, 2016

Airtel has never solved the issue(Docket No:[protected]and posted at NCH site that the issue has been resolved.
Below is the detail for your review-
Docket Status As on Date.
DocketNo [protected]
Consumer Iqbal Akhter
CreatedOn 7/5/2016 7:54:59 PM
Sector Telecom
Category Mobile GSM
Company Airtel
ProblemTitle Delay in resolving complaint
Complaint/QueryDetails Dear Sir/ Madam Due to the irresponsible behavior of Airtel towards solving the problem they have created to me I am regularly under metal trauma. All my banking works related to SMS code are cancelled, dropped, failed as I am not receiving any SMS. I have gone through shamefull a7 humiliating situations for not being able to send money as per the condition created by Airtel. I claim for a compensation of Rs[protected]INR Five Hundred Millions)as a compensation against the mental trauma and humiliation I have gone through and going through because of Bharti Airtel unprofessional, irresponsible and intolerable services.
Case Status- Open
Case Remark : Dear Mr. Akhter, We would like to inform you that the highlighted concern has been resolved. Should you have any queries please contact us at airtel.[protected]@airtel.com, we will be glad to assist you. Regards Akanksha Singh airtel presence
Based On the telephonic conversation with Airtel executive I forwarded all the details they demanded and nothing happened.
Below is the copy of the mailing details-
Dear Shikha,
Here are the documents asked by you.
Please see the files attached herewith.
My postal address to deliver the SIM will be as below-
IQBAL AKHTER (MECHANICAL ENGINEER),
C/O, MR. UNAIS,
TIHAMA TRAVELS, BESIDE KFC,
TALATEEN STREET, AL SULAIMANIYAH,
RIYADH, AR RIYADH,
KINGDOM OF SAUDI ARABIA (KSA).
Thanks n Regards
Iqbal Akhter
+[protected]
Iqbal Akhter
To airtel.[protected]@airtel.com
Aug 6 at 8:15 AM
Dear Shikha,
I did not get any info from you regarding my SIM.
Iqbal Akhter
+[protected]

Reply

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: Airtel

I booked airtel broadband & fixed line combo plan (799 plan) on 7th march'16 from airtel business representative mr. Jeevan choudhury by paying rs.1200/- in cash (Cef form no. 4453688). The above connection has not been provided to me even after 3weeks time nor any airtel executive has spoken to me regarding the said line or refund of money.

Kindly arrange for refund of rs.1200/- which i paid to shri choudhury on 7th march'16 at the earliest please.

Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Mr. Dutta,

This is with reference to your post dated 29 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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