Airtel Complaints & Reviews

I had placed a complaintreg 3g net on 198 but the complaint was closed without concersing me and the comment is reaolved wheras the problem still persisits. When we call on 198 and ask the operator to transfer the call to his senior either they start fighting or they will say sir pls hold we will transfere but the airtel music will keep playong for hours but no one will turn up. The operators give foolish answers to my questions as such"" sir you have bought this handest from outside india so it will not work"wheras i had told him several times that it is a location based problem the net does not work at a particular location and if we move 2-3 kms ahead then it works fine. We pay for the sims and packs the operatora do not so they dont have any right to misbehave with us infact if you charge people for various services then you should be able to answer them. Moreover i am told to visit a AIRTEL STORE to lodge my complaint but actually there is no airtel store in the nearby area as this is a small place it is not pike metroloitant cities. When i asked one of the operator the address of airtel store he told me to again visit a person who does your recharge he will tell. My question is if we pay for everything then why we ourselves have to go personally to lodge a complaint and why these operators are sitting n why these complaint nos are provides.
It is very bad on part of AIRTEL that they do such lind of things with customers. I myself n my family members have 3 sims and the problem is in all the three sims. pls look into the matter.

I have recharged my airtel number by myself, I have made a mistake. I want 3G 1GB data for 28 days validity pack 265 Rs, but by mistake I have entered 263. I have done my recharge by Paytm site so that I can't able to view properly that is a 4G plan.
I don't have 4G mobile and 4G SIM to use this data pack. So again I have recharged my airtel number for 3G data pack. So please help me from your side to change that 4G pack to 3G data pack to me.
I have already spoken to your Airtel customer care executives, but they told me that they can't do it.
If it is possible please transfer the money to my balance or please convert that 4G pack to 3G pack yo my airtel numberfor.
Thank you

I contact to airtel customer care about 2 hours . i want to take help about aiirtel 4g hotspot setting but each department just they are tranferring from one to another. And again and again finally they are transferring to offer department. when i called to technical department of airtel but they are also not avail to help about airtel 4g hotspot. i am fully disappointment about airtel telecom. I am fully shocked that they don't know about airtel product and services. I Called to 121, [protected], 12118, [protected], [protected] all are airtel customer care number. They are not useful. Airtel service are going down.
Regards
Sourav Sharma

I have had a airtel prepaid connection since ages and recently on 20th march 2016 i decided to convert it to postpaid connection (biggest mistake ). it has been 7 days since i am waiting for my sim to get activated but all in vain . i have made 20 phone calls to customer care along with 5 personal visits at Kingsway camp outlet in north Delhi all i hear is sir next 6 hours it will be activated .i feel extremely letdown by airtel worst customer care service .

My mobile number :[protected](awaiting activation )
alternate contact number :[protected]

Name :Prof.Gurmeet singh

Hello sir/madam
This is Jayesh A. Patel. I am user of Airtel Digital TV connection since 1 year. I am having issues in not viewed some chennal properly since last 1 week. I tried calling customer care but they dint respond on my call. They took my request of calling me back but they dint. today they received my call and instead of resolving my problem they again longed my complaint and told me to paid Rs. 150/- Charge for visit for solve the problem. I want my problem to be resolved as soon as possible so that i can enjoy Airtel Digital TV connection. My complaint number given to me is 50581088. My Customer ID is [protected]

I hope you will take a quick action and do th need full

Thanking you

My sim card was deactivate last 5 days, i visit airtel store 6 times in last 4 days and i contact to customer care 10 times in last 4 days but nobody are help me for my post paid card activate.
They people tell me like "your problem will be solve out in next 12 hours".
But nothing else.
I am waiting to activate my sim and airtel system continuously not working last 4 days for me..

In July 2014 company frenchise collected Rs.500/- cash from me and provided receipt for the same for telephone/broadband connection vide receipt no. 100 dated 9.7.2014 - Telecom Solution Indore(CHANNEL PARTNER). However, due to some technical problem, connection could not be provided.

Later I again applied the connection afresh along with plan fee of Rs.4950.00 VIDE recept no. 166 dt. 29.7.14 which I got and my land line No.[protected] allotted.

I have been taking up the matter with Telecom solution, Indore to refund Rs.500.00 which i Paid on 9.7.2014, but even after lapse of more than 1 and half year, money not returned. I also lodged complaint with Airtel helpdesk but no satisfactory reply.

I am very disappointed with your service given at service center I went to 5 times and 3 times my sim was changed by them. But the issue persist the incoming and outgoing is not working but at the same time net is activated and I can use the net properly. The customer executive is not understanding the matter if you not solve the issue then please deport my no back to Vodafone. Because I am suffering from more than 2 days.

Hi all,

I'm getting calls from your sales call centre repeatedly every now then it's been 7-8 months even after telling them I'm not at all interested in switching to Airtel your executives keep of calling like hell as if it's going to be the end of the world if you don't switch to Airtel may be you must be happy with such people that they are putting efforts to convert customers for you but it's nothing like that you cannot get a customer by repeatedly irritating someone it's been 7-8 months they call anytime in the morning in afternoon in the evening and all your land line numbers starting from 01133 and 01166 I don't even remember how many times I've asked them to put the number on a " Do Not Call" list but it seems they don't even know the meaning of it. Unfortunately with your executives unprofessional and inhuman behaviour I don't think I will ever switch to you nor I will ask any of my friends, family members or relatives to switch to you. I had Airtel tv I have also got that disconnected because of the number of times you people keep on calling. Your executives are so damn stupid if they will call you at 1 Pm and you ask them to put the number on DNC they will first assure this will not happen and then in next half an hour or within an hour you will again receive a call from them for switching to Airtel. I want to understand how can you convert a customer towards you by irritating them constantly. You consider yourself a big service provider so if my number is not going to be put on a DNC list then I will post all your numbers from which you call on every social media Facebook, Twitter, Instagram and then you will yourself see your potential of making or loosing a customer or " More customers "

Please if you're looking someone to get interested in your service or not loosing your current Airtel customer put my number on a Dnc list and train your executives well.

I hope to hear a positive response from you.

Thanks,
Aprajita

Airtel is fooling people i have activated auto STD pack in Feb 16 the STD call rate reduced to 35 paise per min that was the plan but in actual 1.2 to 1.5 Rs cutting from balance & approx 100 rs deducted from my balance & when i complaint to costumer care the told that it is internal error from next month we will be activating your service when i asked about my deducted money they have not given any response and same issue i am facing again i got the message your std pack are renewed & my call rate is not as per my plan
So Airtel people are cheating... pls do not fool the people

Kapil
[protected]

I raised complaint in Airtel Broadband more than a month ago, called 5-6 times for followup but every time Airtel closes the complaint without solving it.
Finally I called to disconnect my connection if they are unable to solve my issue. Its been 20 days and they are neither resolving the issue nor disconnecting my connection.
I am unable to understand the monopoly of Airtel. They are cheating me so much. They are neither solving my issue nor disconnecting it, I am forced to live with the issue and keep paying them. Its like torture..!!

Account No.: [protected]_kk.

Many Thanks..

This is the mail regarding my complaint me forwarding to the airtel but no proper response and there is no proper rectification . They think we have got time to only call them everytimr and raise the same issue.

After providing these kind of worst services they expect me to pay my airte broadband bill which is a pure atrocity.

Please find my mails regarding the same.

On 24-Mar-2016, at 00:32,...

I have recharged 264 on 25.03.2016 for 1GB 3G + 1 GB 4G data. But I have received only 1 GB 3G data. I called several times to Airtel customer number and also send mail to 121.in.Airtel.com mail ID. But till now they did not give me 1 GB 4G data. They are telling that They have given to me but I am not able to use.

They are giving some nonsense answer and misguide me.

Ultimately, whenever I am using my 4G data, Airtel deducted data charge from my 3G data.

Appy store service has been [protected]@rs25.0 for 5days. Txn id s[protected], 26mar16 04:07. Service will be renewed after validity expiry. To deactivate, call or sms stop to 155223.For more services, call 56789 or click http://56789.Airtel.In
I just received this message
And i have not clicked on any ad or any button
This is a fraudulent deduction by airtel

Hi I am Amod kiran. I received a message on my airtel mobile no [protected] at 1117 hrs on 26 march from Airtel that on recharge of Rs 28 STD 25 p/m for 28 days. Offer till 31 mar. I recharged my same Airtel mob no [protected] from Airtel money same day (today) but I got some other plan which is of no use for me. This is a fraud to me and absolutely not fair. My money should be refunded.

I am using airtel broadband connection. Number is[protected]. During installation i paid rs 1000/ and i was told and promised this was refundable after cancellation. Now that i want to surrender the broadband connection they are stating very harshly infact that it is non - refundable. I am ready to surrender the modem too. So according to airtel's commitment they should refund or adjust rs 1000( paid during installation).

How do you want to proceed to resolve because airtel is hanging up my calls and not replying to my e-mails too,

My registered cell number in the airtel broadband connection:[protected]
My registered e-mail: zahid.[protected]@gmail.com
My registered name: zahidul hoque

You can reach me at [protected].

Thanks
Zahidul hoque ansary

I requested for a trial 4g hotspot. Someone called and the appointment was fixed for last sunday. But no one called or showed up. I received a follow-up call the next day asking me for a feedback. I told her that no one came or called me. She arranged for a reschedule on monday, again, no call, no show.

Today, i got a call from an incapable representative, asking if i have raised any request. I said no and i explained that the request was raised a week back. Then she asked my place, i told her, "mysore". She replied, "i am sorry, we are from bangalore. We cannot give 4g hotspot to mysore from here". I replied, "i am sorry, are you telling me that i will not be able to get hotspot trial in mysore just because you are in bangalore?", she disconnected the call.

I raised a request again, another incapable lady called me to inform that the trial offer expired 10 days ago. I told her that it is not because it is still shown in the website. She said she does not know why it is displayed in the website. I asked her how would someone fix an appointment for last sunday if the offer is expired. She dint respond to that but she asked for my address and i gave her the address. She said, "oh ok, mysore-ah" then she disconnected the call. I dont know whom to talk to or write to, because i would just get a call from some irresponsible representative who would disconnect the call.

Airtel activated a service from my account.my mob no is [protected].they charged rs 35 in name of some service.though I have not opted for it.it seems that airtel in convenience of such unscrupulous elements provide service to customers and just after activating do not return amount. Even though I have not used the service for even a minute. What a shame in name of service.

Mb : [protected]
I moved from Karnataka to MP and placed a porting request to BSNL.
Verification call's were made from Airtel which were responded to.

Today, I received an SMS saying that Airtel has rejected the portability request due to UPC mismatch. Seriously?

Please approve this MNP request ASAP, failure to do so will result in multiple complaints.

No solution for the earlier complaint as it showing resolved

Airtel kolkata despite number one indian mobile service company, not providing the appropriate balance on recharges they offered. Even their nodal and appleate are following the same strategy of avoiding their commitment. Despite providing all the proof of less recharge given, they keep on asking proof of the recharge. Despite giving the recharge confirmation mail from airtel customer care they dont accept to be given less recharge. I recharge my mobile no [protected] through my airtel app. For the special scheme *121#... Special offer 2, of airtel for rs 153 for 1gb, 3g data for 28 days. But i was given only 640 mb for 21 days. It happens to me not for the first time but earlier also. On complaining they will ask question like screen shot of the offer and transaction id of the recharge. It means we have to keep the recharge message and also the screen shot of the current offer. Hence we should avoids using their special offers because it means to fool the customers. Chandra kumar from kolkata. [protected].