Airtel Complaints & Reviews

After two days, Pathetic -Received call from Airtel televerification[protected] from saravanan) for broadband connection.I mentioned about cancellation. He asked to visit Airtel - Adyar for refund meanwhile he will forward my complaint. He assured to share complaint request number through SMS but never received till now. Airtel frauds continues..

Thanks for hearing this issue.

I do not have any airtel account number as broadband connection was not installed. But i when i visited
airtel store they can view my broadband connection request details using my alternate contact number [protected]

Receipt attached.

Note: Airtel should validate its business partners(Marketing & collection agents) to prevent unethical business

My airtel online refund has been successfully processed.Thanks

What type of support Airtel is providing is really difficult to understand. After so many mail communication I got a reply on 16th march that Airtel has forwarded my complaint regarding refund related to the concerned team & will be contacting me with an update on the same shortly. But as expected, even after submitting all related documents, till now I didn't get my money back.

It is really shameful that even after so many communications from almost one month, still I didn't get my money back. Without checking your technical issues to give new connection, you have taken money. Your executive came to collect money at 9P.M. You people are making fool to customers, just to complete your targets. The interesting thing is that, on 28th March, I got a call from Airtel and your executive is asking me that how's my Broadband Connection is going on. She even don't know the issue. It is really difficult to understand that what type of system you have.

This is the classic case of cheating.

Dear Airtel,
I am surprised to see the Airtel Customer care. From the first day, I have applied for Airtel Broadband connection, I am struggling to get my money back. I have clearly mentioned that your executive had taken 1899/-Rs on 3rd March.
On 31st March, I got a call from your representative ([protected]) that he talked to concerned person that is responsible to collect the money and he is refusing that he has not collected money from me. Even he blamed me that I have given money to somebody else and I should take his contact no & other details. Airtel is sending their representative & you people are asking me to give his detail. After almost one month & after so many communications, your representative is telling that Airtel didn't get any money from my side. It is really shocking.
Yesterday I got a cheque from Airtel of Rs 1000/-. I am not understanding that why Airtel has reduced 899/-Rs that I have given on 3rd March. Even Name is mentioned wrong on Check. My mistake was only that I have thought to take Broadband Connection from Airtel.
Now please tell me the exact situation that when I will get my full amount that is 1899/-Rs, otherwise now I have to take legal action against Airtel.

Following are the details of Airtel Representatives with whom I have contacted (As Airtel don't have any information about this) :-

[protected] - Mr Sunil (got a call on 31st March)
[protected] - the person who contacted me for Broadband connection
[protected] - The person who has taken money (1899/-Rs) on 3rd March

Missed this Airtel Account #: 16510247 in the original complaint.

Hello Akanksha/Team - Can you pls update on this request. Its been 3 weeks now and no action been taken yet.
I called N no of times to the customer care and I'm getting the same response, 'Request is open, backend team is working on the request'.

Reactivation Request no:[protected]created on: 28th Feb 2016)
Airtel Complaint no: LB[protected]
Airtel Acc. No.: 16510247
Landline no:[protected]

Thanks,
John

Hello Airtel/Team -

WE DO NOT REQUIRE YOUR CONNECTION ANYMORE. Therefore do not re-activate or send home anyone for further any instatallation.
Thanks for your service till date.

Note: I do not owe you anything as I paid all pending dues.

John

Hi - I already spoke to your team on 18th Mar and provided all required information. Anyway as I said before, I DO NOT REQUIRE YOUR AIRTEL BROADBAND CONNECTION ANYMORE. PLS DO NOT RE-ACTIVATE THEM.

Thanks,
John

Good work done by airtel company