Airtel Complaints & Reviews

My calls are getting disconnected in few seconds and again reconnected. Kindly check and resolve the issue.

Akanksha,

Nothing has been done, we also went to airtel store and surprise they told to call 121 and absolutely regret to say that they do not know any process.

Anyways there are 4 numbers for which i had done MNP and do not want to convert any.

Do you have any concrete answer for this.

Akansha,

i think you as well as your entire Nodal team has lost your mind and seems you are not taking any appropriate actions.
You just called me to find out what has happened and after month you are saying its been solved.

Can you elaborately explain the problem and what fantasy or illusion resolution you have given.

Seems you like to take customers on ride by not accepting your fault.

With this message you are clearly highlighting how wrongful activities are taking place. Everyday i get a call from Airtel asking that unfortunately because Airtel lost document hence the connection was not activated and if i tell them to mail there is no response. You later do not accept your mistake, simple because you are not calling from Airtel but you have created DSA and they represent but if we have any compliants you just raise your hands and ask us to get in touch and follow up...Just repenting to choose your services...

PROVIDE PROPER EXPLANATIONS FOR YOUR RESOLUTION.

If i dont hear back, i am going to upload entire conversation (mail + voice) to show how carelessly you take us for granted and how one of your Nodal officer who called up does not know anything about process and was blaming TRAI for no reasons...

DO your act

Regards
Harsh

Hello Air tel,
How much Time do you need as the validity of pack is only 30 days and i already wasted 9 days using nothing.How this would be compensated.
I just want you guys to prove that your 3 g speed at present is same as other network.
Airtel is the one who bought 4g ..So dude i know its not 4g you guys are selling 3g with the name of 4g and 3g with the name of 2g.Accept this fraud i am going to move with the other networks. Dont require your help.
Bharti Mittal is the Biggest fraud in this country.

This is what I have been hearing from the past few months, that you will resolve the issue but in the end it is the same reply I get - that I have to pay the bill just because your customer support executive made a mistake in not cancelling the connection on time.

I have received a call from the customer care today regarding this issue. I have explained the case patiently and after listening to the whole issue, the executive comes to a conclusion that we asked for the connection to be converted to prepaid and hence we have to pay the monthly rental amount which is correct and valid.

We never asked for a prepaid conversion and when I asked if he listened to the call recording that actually happened on the above said dates, he said he hadn't verified them but there is a 'note' made by their customer care agent which mentions it. Seriously! A note???? I can also show hundreds of notes saying this was my actual conversation with Airtel. Why do you even record the calls if they can't be used for dispute resolution purposes? Is this the way to resolve an issue - by trying to convince the customer that you are right and valid?