Airtel Complaints & Reviews

I'm experiencing this very often by AirTel. I could understand now how AirTEl became such a big service provider. A plan which is never use full for the users but looks silky. Example: They have introduced Auto Renewal. This will only renew if it expires! Good Option but all data which we have will be gone! Then why the hell should i go for this auto renewal? rather i could make it myself and retain the data. This is all just money sucking leach ideas. Just wanna talk about the customer care! AirTel have the best customer care! They never solve the customer issue. Instead you could close the customer care and leave the customers like that. They would be happy than calling you. Thanks for the wonderful service provided.

Airtel do not response to customer I am complaining from last 4 days about my connection from prepaid to postpaid.we do not have airtel office in our city.

Hi Team,

I have said about this many time from Jan 2016 I don't get tower please look on this as soon as possible,

Regards,
Murali

1. Airtel company stopped my postpaid mobile (Business) no. [protected] service because my documents are missing from their site.
2. at the time they stopped my sim service, i was roaming.
3. this happen after 6 month... how could this possible.
4. my card is now out of service. due to this i lost my project on which i was working since[protected].
5. that work is given to other one. this lost is about 1.2 lakh...
6. for business point of view i brought this postpaid sim.
7. please help me to fulfill the lost...
please help...

My Mobile no. [protected]
मै Airtel से BSNL में Mobile Number Portability कराने के लिए दो बार Documents दिया, लेकिन Airtel कर नहीं रहा है | Please help me

For the bill period from[protected] to[protected] unautorised charged rs 279 as a value added services which was not ueed by me. my mobile number [protected] . relatation number-[protected] and bill number[protected]. bill date[protected]. kindly help me immediately

My bill has been clubbed with someone else's and dues have accumulated. The outgoing services have been disrupted due to this. The customer care centre is not committing to resolve the problem. I have emailed, tweeted and posted on the Facebook wall but to no avail. Today, my incoming service was also suspended. I have been facing problems with Airtel for over a month now. Please suggest a course of action.

Have been using broad band with landline for a year. The allotted 8gb used to be over in 15 days with a sparse use. The bsnl bb service i had for 6years i had never used more than 2gb. Even changed my password once. Now for the past 10 days server is lost most of the day. The technician is not picking the phone. Kindly cancel my connection with immediate effect.

I want [protected] Received call history to my Airtel mobile.between 01/March/2016 to till date from Sajith ([protected]) .My mail id is [protected]@gmail.com

I have the recharge balance about 540.20 rs airtel dt in February 18 2016 and after few days suddenly cut off signal March 14 and due date is 21 March 2016 this company loot every costumer

I have recharge 3g data pack through your app and description as in 309 rupees 2 GB data for 28 days
But I have received only 1.3 GB for 21 days. So please update my data as offered by you.

I opted base pack of Rs 230 for airtel DTH but airtel changed it to Rs.270 without my consent .when i changed it through my airtel account they deducted 230 Rs. from my balance. My balance was 495.88 today but now it is showing 265.88. deduction of 230 rs from my balance is fraud. Kindly return my balance of rs. 230 and change my pack from Value standard to value prime or pack of least amount.
My customer ID is [protected]

I am not able to receive and make call.
I have logged many complains with them but they are not able to resolve issue and just closing request.
Complain reference number that i have logged.
Pr[protected]
Pr[protected]
Pr[protected]
Pr[protected]
Pr[protected]
Pr[protected].

Hello Sir/Mam,

Good Day!!

Regarding: New Sim card Registration Error.

I am Tamilselvan from Chennai, As I bought your Airtel 4G SIM card on last week in Chennai.

I submit the proof of my Adhar Card, 1 Passport size photo and RS.50 INR for this SIM card purchase.

Your executive informed me that some card will work next 24 hours only, so I check in the next day. When I try to insert your Airtel new SIM card, it shows "SIM CARD ERROR".

So I try to call your customer care executive and explain about this problem. But he informed me that your new SIM card not activate so far, kindly check where you buy the card. I keep on trying on your executive number, but no one pick the phone and reply for this issue.

Your executive contact number: [protected].

Kindly let me know, how you can provide me a better solution in this regards. Moreover, if any misuse will happen in this regard who will take care, either your company or your executive?

Please find the Sim card details:-

MY Sim card No:[protected]

New Hand phone No: [protected]

Looking forward to hear from you soon.

Regards
Tamilselvan
+91 [protected]

On 13th March, I recharged my mobile No.[protected] through my Canara Bank Visa Credit Card No.[protected] vide transaction ID No.498943. Though the recharge was reported to be successful, the credit of recharge has not gone to this mobile number but to my another number[protected]. I was informed by some one from Customer Care that the wrong credit would be credited back to my Credit Card a/c. Today, again when I recharged my mobile No.[protected], this time also, the recharge was reported to be successful; vide transaction No.609643 ; but the credit has not come to this number but to the other number [protected] this time also. In the circumstances, I do not know how to recharge my mobile No.[protected] thro' on-line, when the credit is not coming to this number. You have to tell me a way-out in my e.mail id: [protected]@yahoo.co.in

Yesterday, I recharged my mobile number[protected] with Rs.300/- thro my visa canara bank credit card vide transaction No.498943. But, the credit has been given to my another number [protected]. Now, the amount credited on my second SIM No. has to be transferred to my first SIM No.[protected], where the balance has come down to 0. This number is my primary number and I have to use this number for all my official talks. Request to do the needful immediately.

I applied for a broadband connection on[protected] and paid a sum of rs.1100 towards installation charges. Later i was informed that its not available in our area and so the amount will be refunded. I still wonder thinking that a big company like airtel do not have a proper refund portal. Every time when i call customer care executive are coming with different reasons.
Email : [protected]@gmail.com
account No :[protected].
installation order no. :53949099.
Landline no: [protected]

Hi,

I took new airtel broadband connection 10 days back and yesterday i received bill for Rs 1460.23 just for 10 days. And my plan is of Rs 899 then how it is 1460 ?????
What is this????
Fixed line no.- [protected]
I thought airtel broadband will be far better then other broadband services but it upset me.

Thanks,
Amit

I am Sanjukta- residing in South Kolkata. Since Airtel is the only company that is providing 4G services, I approached them online for a 4G SIM.This was on 7th March. On 8th March, I was flooded with telephone calls of which I shortlisted a DSA named Ms.Phalguni ([protected]) as she called me maximum number of times. She spoke to me about a 999 plan and told me to keep Rs.300/- ready along with my passport pic and document proofs. By evening a gentleman from Airtel with number (+[protected]) walked in my house stating the 999 plan as introduced by Ms.Phalguni. He collected the Rs.300/- along with my PP picture and Xerox copy of Aadhar Card and Passport. He wanted Rs.1300/-, although luckily I told him I shall give only Rs.300/- for SIM. He gave me the SIM along with an AIRTEL acknowledgement and assured me in 48 hours my connection would be live. As you know, its 14th and I am writing to you as theres no connection - the executives number had been switched off since 8th March. The executive Phalguni offered a cold shoulder to my query. She is now distinctly 'rude' as against her initial polite behaviour during 'selling' the SIM and plan. On the contrary she began counter questioning me and challenged me the executive is not sent by her - although the executive mentioned the plan (of all the numerous plans) that was concluded by her. If this was not all, I have been continuously seeking help from Airtel by writing to their email [protected]@in.airtel.com, Appellate and Nodal. None have responded. I wonder on what basis, AIRTEL has handed over their selling job to such irresponsible DSA's and how come their top Management too has such a casual and irresponsible attitude. A strange walks away with my personal identity details of Aadhar, Passport and Passport picture and there's no protection to customer? The service too not initiated!

Customer ID :- [protected]
Name : -Dipin Das.D.
CPE Recovery Date :- 10.07.2015
STB No : -[protected]
VC No :- [protected]

Dear Team

My above CPE has been recovered on July 2015 and till now I have received the refund due.There is no response from Customer Care.
Request to resolve the issue and confirm refund on urgent basis.