Airtel Complaints & Reviews

Resp. Concern,
I am using Airtel mobile No from last so many years. It was on 11th Oct, 2021 i received SMS on all 3 numbers of family plan from company stating my post paid plan has been upgraded from My Plan family New 799 - PB to My Plan Infinity 999. I was surprised to receive this SMS as i have requested for any type of change in my plan. So i called 121 and Customer care executive spoken to me. Without our consent they have upgraded our plan and not listening to the request of reversing the same.

So at least i was left with no other option to register my complain with you. I want you to:
1. Reverse my Billing Plan to the previous one (As mentioned above) . As i will not pay any increase in my bill due to this change.
2. I want you to take some very strict action against whoever have changed this plan by himself/herself. I also request you to kindly inform me what action company has taken for this.

I request you to please take this as a very serious matter and do the need full as early as possible.

Thanking you
Ravi Kant Saxena
Mob: [protected]

Sir
I am informing you of my number {+91-[protected]} & whatsapp number hack by KBC fraud call. He sent kbc msg on all my contact numbers & others. My whatsapp account is being used by hackers .Please stop all sms sent to others contacts by my whatsapp number +91-[protected] few days.i hope hackers fraud others public by my whatsapp number.Please help me as soon as possible & do the needfull serious matter.

Thanks & Regards
S K GARG
+91-[protected]
Ragistered complaint in cyber cell mohali

Acknowledgement by whatsaap help support

Hi,

Your WhatsApp account has been deactivated. This means your account is temporarily disabled and will be deleted 30 days after deactivation if you don't reregister the account. During the deactivation period:

Your contacts in WhatsApp might still see your name and profile picture.
Any messages that your contacts may send to your account will remain in a pending state for up to 30 days.

I am an NRI living in abu dhabi, I have been recharging my airtel prepaid sim every month kept active to receive SMS. It was working but since 15 days I am unable to see any network, in my airtel app the plan is still active, I tried resetting all network and other settings in my phone but still the problem is unresolved. I sent an email to customer care but no response them. I urgently need this sim to be active to receive otp. Please help.

I have recharge my airtel xtream fibre after a month being deactivated.
The amount has deducted thrice but account has not started. I am facing the worst service ever

I recharged my number today. After recharge I realized I gave my other number on which already an active pack is running. I wanted to recharge the my second number. Right now it's showing 2 active packs on my account.. Either pls transfer one pack on my other number or pause one pack and activate the other pack only after one finishes.

I want to inform you that I am highly disappointed with the services and false promises I am receiving from the Airtel Customer care team.

Couple of days back I visited the Airtel Store located in Pimple Saudagar and enquired about the Airtel Black plan and its benefits, I have been told that one of the benefits of Airtel Black is ZERO shifting charges. I asked specifically if there will be any charges when I place the request from "Pune, MH" to "Jabalpur, MP" i.e. inter-state transfer and they informed that there won't be any charges. I then enquired the same calling Airtel Customer Care and they also confirmed the same and informed me that you just need to raise a request and carry the modem and adapter yourself. Hence, I have upgraded my plan to Airtel Black.

3-4 days back I called customer care and raised a request to shift my Broadband connection on Sunday/10-Oct given my address details. They have taken the request and again confirmed to me that our engineer will call you on 10th Oct for the installation at the given address.

On 9th Oct, I called customer care to confirm the shifting process, they informed me that my request had been cancelled from the back-end and raised a request again.
When I haven't received any call from the Airtel engineer for the installation, I called customer care again on 10th and got to know that the request has been cancelled one more time.

After waiting for 1 hour on 10th Oct, when I hadn't received any SR number on my registered mobile, I called the Cust care again and to my disappointment he informed me that request has been cancelled again and he asked me to raise a new request. At this point I got frustrated and lost complete faith in Airtel Customer care, so I insisted to investigate why my request is being cancelled again and again. He informed me that because you are Airtel Black customer, you won't be able to place a shifting request to a different State/City and I need to unbundle the Black benefits. I desperately needed the broadband at my new location asap as I have to resume office (working from home) from Monday, I gave my go-ahead, but he further disappointed me saying first you need to clear your outstanding bill, which triggered me to raise a grievance against pathetic Airtel Customer Service.

I want to ask - why the Airtel Customer care team is making false promises to the customers just to lure them to migrate to Airtel Black ?

Appreciate if above concerns will be addressed and resolved on very high priority.

IMessage is not getting activated on my iPhone
Number is [protected]
Several time balance 5₹ deducted for activation of iMessage but it is not getting activated
I checked with apple support, all ok from their side, there is Sumersinh technical snag with airtel which prevents activation

Hi airtel

By mistakenly I recharged to my number [protected]

Can you transfer to [protected] or reverse the payment

Please help me to resolve
My transaction id :[protected]

I call to 1076 but can't connect, but i have unlimited recharge . when i call to 1076 its alwalys ivr told insufficient balance, so whats the meaning o[censored]nlimited, they cheated me . and please takes the action for both airtel and for 1076 . thank lot .
manish kumar

To know date of birth of my mobile numbers

Hi, I travelled for work and got stuck due to the pandemic situation and could not return immediately as planned.

My airtel number which I was using for the last 15 years has been recycled. The customer care and the local Airtel outlet not being very helpful in restoring the service and getting the number assigned back to me.

I am in UAE - My sim card is working fine in terms of receiving calls and making outgoing calls, but I'm not able to use Mobile data nor able to send any outgoing messages.

I did many recharges like :
799 roaming pack
100 rupees top up for main balance x 2 times
755 data package

Still I don't know why the error is showing that message not sent, send again 😕.

Please help me.

I requested for static IP for my broadband on 2nd Oct req#[protected]. Was told that within 72 hrs the request will be completed but I never received any update.

Post 72 hrs I have been calling everyday for my request update but the dedicated service team promises the same thing- it has been escalated and you will get call back from backend team within 4 hrs but nothing happened. They keep giving me false assurance, there is no way you can escalate this issue to higher authority in airtel. I asked to discuss this issue with senior manager in airtel but I was told that no one is available and they will schedule a call back but it never happens.

The irony is that they started charge of static IP on my monthly bill without enabling this service. I had used this service in past and it was a smooth experience. With Airtel Blank premium service its getting worse. Been with airtel for the past 20 years but now I seriously thinking of changing to another provider if I don't get fast resolution to this issue.

I had done recharge to wrong number accidentally. Please reverse the recharge.

Transaction id: S89373630
Wrong airtel number: [protected]
Correct airtel number: [protected]
Ammount: 379

I will replace my sim card on my hometown suratgarh's airtel office and they are charged 100 rupees without any receipt and will not satisfy of airtel telecom company .all airtel officers and offices are cruppt. Plz take action against corrupt airtel officers.thnks

Hello,
I am unable to stop the Class 0 Message which is coming from airtel. I tried all the possibilities that could be done to stop this. Tried to talk with customer care too but they don't give much response to it.
Need a solution for this to stop the Class 0 Message (also called Flash Messages).

Thank You.

Hello, Am presently in Dubai and not getting airtel network, recently in Sept returned from India. My card was working fine but now all of sudden there is no network.
Appreciate if you can look into this.

thanks

Details of mobile number
Dear Sir,
Please give the details of my mobile Nos ([protected], [protected])which are prepaid on my Name please email me on my email address as followed.

[protected]@gmail.com

My Airtel fast tag had got blacklisted during travelling due to shortage of funds. After that I tried recharging it but there was some error. Even after repeated attempts I was unable to recharge it and so I decided to close my Airtel fast tag and my Airtel payment bank account. From past four months I have been trying to close down my FASTag and my Airtel payment bank account but the company has been paying no proper response to it. I have been trying really hard to abide by every possible solution but it has all been in vain. I am a repeated efforts to contact the CONSUMER CARE and solve my problem but all I have been getting is false commitments and hoax solutions.Due to the negligence and unethical behaviour of the company and its consumer care employees I have not been able to use my FASTag nor have I been able to purchase another FASTag from any other company. I have been forced by the company to tender cash at tolls does risking my life during the pandemic period. It is also cost me public humiliation at the tolls sometimes even had to pay extra because I had entered the FASTag Lane but had to pay in cash. It has also caused me wait the longer cash line. And I now have to stop using my car with Airtel fast tag Whenever travelling outside Pune. That somehow makes my car useless for me when I have to travel outside. The negligence of Airtel company has forcefully stopped me from using my own car as per my convenience.
I’m fed up now and so I have decided to lodge an official complain. This entire process has mentally harassed me and literally created frustration to follow the FASTag norms. Please look into this and help me in getting compensation and making the company pay as a punishment so that no other CONSUMER faces this as a company will learn from this.

I've ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.