I recharged with 79Rs (Smart Recharge). Then I came to know that I will not be able to send a SMS by this recharge as it say No SMS services.
So as earlier we used recharge, I did a 10rs recharge for sending SMS, yet I was not able to send a SMS. So I called customer care no.
The customer care replied me that the SMS service will be activated only after a recharge of Rs.129. So in fury I said I want to port my no. because you are costing me unnecessary service charges, he replied for that also I will have to recharge with Rs.129 as an SMS is must.
So it is just looting of consumers in the name of services. If a lay/poor person wants send an SMS in urgency will he go around and look for someone to recharge him with Rs. 129 as most of the work nowadays are on SMS (Bank, Adhar, PAN, or any registration work).
My complaint is against the Airtel company for unnecessary compulsion/ Mandatory recharges.
Airtel customer support has been notified about the posted complaint.