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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 158

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J
Jayjk
Nov 19, 2021
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Hi,

I've been using my Airtel number for the last few years in UAE. Mostly I use it for my banking message purposes when I'm here and whenever I visit India, I used to enable it to use it during my trip.

The SIM what I own was working fine for incoming messages and calls until the beginning of this year. And, it stopped working and I'm worried as I'd need it to be working on my upcoming India trip for various purposes starting from Airport (e.g. Arogya sethu, taxi booking etc.).

Can you please enable it as I have already tested with iPhone and few varieties of Android and no luck so far?

Please communicate to my email ID as soon as it's enabled. It's really stressful that we do not have any easily available customer support from UAE and no replies to emails as well. I'll have to change my SIM to another service provider if it continues.

Thanks,
Jay
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    1
    10zin
    Nov 19, 2021
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    Re: the Wrong recharge reversal

    Website: Airtel

    Date of incident: 19th November 2021
    Wrong mobile number: [protected]
    Amount of recharge: 98
    Transaction details: [protected]
    Ref: IGAMLLQRW2
    Correct mobile number: [protected]
    Sent wrong reversal sms to 51619 but error message is coming ‘No such keyword found’ - image of sms sent attached below....
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    D
    Dhruv Rupda
    Nov 19, 2021
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    Address: 07,DarbarGadha Seri Main Bajar, Bagasara

    Not Working Right Specare
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      V
      velox krishna
      from Chennai, Tamil Nadu
      Nov 19, 2021
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      Address: chennai

      Whenever i try through the airtel app is says there is no issue found but i am unable to use internet .
      On 16/11/2021 i raised a complaint with airtel through customer care and they said there is an outrage in my location and will be resolved in 4 hrs on the same day but no use
      After regular follow up nothing worked a engineer called from egmore chennai and he said by mistake it was assigned to him and he closed the complaint without my consent. After which i had also mailed to airtel customer care E Mail ids for which they never bother to reply .
      Today on 19/11/2021 again i called to customer care they still say there is an outrage in my location and they will assign an engineer .

      Very shamed of airtel as for billing related mails they send so much mails and communications but when it comes for service they never bother.
      Airtel landline no :[protected]
      Complaint No : [protected]
      Airtel customer support has been notified about the posted complaint.
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        I
        iSquared
        Nov 19, 2021
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        I need voicemail for my number. How can I get that? Thanks.
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          D
          Durga Ananth
          Nov 18, 2021
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          Almost everyday ₹5 is deducted from my main balance for no reason. I had around₹70 and now about to hit ₹0. I tried to contact customer care. But no use and cannot talk to any one. It keeps redirecting. Help me out to get a refund, and an explanation.
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            B
            Badrish T
            Nov 18, 2021
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            Sim bearing number [protected] suddenly stopped working
            i m outside of india (DR Congo) and its stopped suddenly i am not able to get the otp, resulting facing a huge problem
            there was not intimation for it
            Airtel customer support has been notified about the posted complaint.
            they are still not reverting.
            I tried to chat with them on Facebook messenger, they are chatting in bits and pieces, they even don't care what the customer is facing. at least they should tell that they cant resolve
            anybody can help, where can I complaint against them
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              N
              Nawal@123
              Nov 18, 2021
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              How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
              My mobile number [protected] is belongs to vodafone operator, today i
              Recharged my number using icici bank NetBanking in hurry i wrongly selected
              Airtel operetor instead of vodafone, after the recharge get pending i
              Was pretty sure that the recharge will be failed and amount will be
              Reversed to my original payment mode, but surprisingly after an houre
              Recharge showing successful and confirmation message from ICICI Bank transaction I'd[protected], now when i call vodafone
              Customer care they are telling me there is no recharge done on the
              Same and contact to airtel, now when i contacted on airtel with txn
              Number they can't fetch the vodafone number details and inform me to
              Contact vodafone,
              Airtel customer support has been notified about the posted complaint.
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                S
                Sujith Adoor
                from Chennai, Tamil Nadu
                Nov 18, 2021
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                Address: 2nd street lotus colony nandanam chennai 600035

                Dear Sir,

                I am using airtel post paid connection 15 nos and now a days we are facing network issues in my office location, always calls disconnecting, call breaking etc etc. we are complained to customer service regarding the same but not take action, after that i tried to send mail to customer care and appellate also but same like that they are also not responding my complaint . now i want a solution regarding that because i am using all the 15 nos connection for our business purpose and now i facing challenges in business because of this airtel connection, kindly check and advice as, so that we can migrate all the connections to vodafone also, i have checked the other networks in same place and all the other connections are working properly and very clearly . only facing issues from airtel network . need to close the issue immediately my contact no
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                  P
                  Pratik J Chheda
                  Nov 18, 2021
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                  Hi,
                  My airtel sim is not working in Ras Al Khaimah (UAE). I have even done a recharge of Rs. 799/- international roaming but still no network is showing. It's showing network is not registered.
                  All my India accounts - Bank, social media & stuff is linked to it.
                  Please fix this issue or get back to me on my email: pratik.j.[protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action

                  Thank you
                  Pratik J Chheda
                  +[protected]
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                    R
                    rammilannath tiwari
                    from Jamshedpur, Jharkhand
                    Nov 18, 2021
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                    I recharge my airtel number [protected] on 11 nov 2021 at19
                    ;17:15pmfor rs.298 havingtransaction idinb/[protected]/paytm mobile solutionspvt.But steel recharge not updated in my mobile.Pls do the needfull.
                    Thanks®ards.
                    R m n tiwari.
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                      S
                      Sandippal677
                      Nov 18, 2021
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                      I am working in Dubai. I visit India once in a year. I have been using one Airtel sim. But suddenly my Airtel sim is not connecting to any network in Dubai. All the time it showing "Emergency call". The same thing happened before also and I changed my Sim when I visited India last month. It was working fine till yesterday. But now it's not working at all. I will visit India next year and all my account is linked with this Airtel no. How am I suppose to work with all those accounts. Please solve this issue.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        ashwinmakan123
                        Nov 17, 2021
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                        I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                        I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                        They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

                        Please resolve this issue asap.
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                          S
                          Sarala sri
                          from Chennai, Tamil Nadu
                          Nov 17, 2021
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                          Address: No.6b/1, Karneeswarar Koil Street, Mahalakshmi flats, Saidapet

                          With my knowledge 2 junction boxes are fixed in my kitchen wall .I informed many times to the supervisors to remove the box, but still now it was done so kindly remove the box.
                          Thank u sir / madam.
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                            S
                            Slow Low
                            Nov 17, 2021
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                            I have recharged my number twice with rs249..
                            One payment through airtel payment bank and other through phone pe...
                            So please refund my money. Thank you
                            Airtel customer support has been notified about the posted complaint.
                            Nov 17, 2021
                            Updated by Slow Low
                            Recharge done twice

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                              S
                              santoshbt
                              Nov 16, 2021
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                              Address: India

                              I am currently working in UK and I have been a proud customer of Airtel for more than a decade. Recently, my airtel sim stopped working and I had no other way to receive OTP or any messages. I contacted airtel customer service, they have no solution for this. Only we need to personally go and submit the request. This is not a viable solution for someone who is residing outside the country. At least they should arrange alternative solutions like we can appoint someone else to fetch the sim or online verification etc.

                              Also in this COVID situations, people feel safe giving verifications online compare to physical.

                              Thank you
                              Santosh T
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                M. Jagadeesh Kumar
                                from Hyderabad, Telangana
                                Nov 16, 2021
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                                Address: Hyderabad , A.S RAO NAGAR ,Near Sharadha theatre, Rukminipuri colony Sita Rama residencyi

                                Hai this is Jagadeesh. The problem is the wire is damaged and due to that the link to the modem drops frequently. so please send a technician to fix the problem as soon as possible
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                                  1234@Batman
                                  Nov 16, 2021
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                                  Airtel network is very weak and internet speed is very low(below 1 mbps).voice call clarity is also not good.I am postpaid user of airtel.Internet speed is very very low and just frustrating
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                                    Shubham496
                                    Nov 16, 2021
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                                    Airtel has incorrectly charged Rs 2180.28 on my postpaid international roaming bill. I have raised the issue to Airtel Nodal and Appellate office too however they dint bother to look into my case.

                                    After repeated chasing they made false claim that i called countries outside roaming package. When i charged each number specific country details they stopped responding and are threatening to block my SIM.

                                    I am requesting you to please look into my case in priority as Airtel is trying to arm twist customer in absence of any forum to raise customer grievance
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                                      R.Ramachandran@35
                                      from Thiruvaiyaru, Tamil Nadu
                                      Nov 16, 2021
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                                      I raise a shifting request in 28 Oct 2021.They said it will be shifted in New address with in Two days. Current date is Nov 16 2021 almost 19 days till they won't give a connection on my new address. Today they will tell me to much distance to give connections. I have a plan validity till Dec 4.What should I have to do Now.
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