Airtel Complaints & Reviews

My Airtel prepaid is being used for last two years without any issue, even if I am in Roaming in UAE or randomly returns back to home country India. Whenever go for a vacation, I used to recharge for monthly unlimited plan like I did last time in October 2021. And while I am here in UAE, a recharge of 99 is being carried out every month in order to extend the validity. However, it is recently found that Airtel is not giving service even if my Sim has validity remaining in its current plan. I had contacted Airtel customer care when I found this “no service” issue, and they said my Sim might be damaged. It was absolutely a blunder, as I know my Sim has neither any scratches nor any defects for which I have even verified at a cellular repair shop. During my conversation with Airtel Care, they found difficult to convince (fool) me and after they did some network settings update over the air resulting my Sim got Service signal. This issue happened to my brother also. Later he was forced to take sim duplicate in India. Now, again they have put my sim to No Service. Thinking 99 plan would not be sufficient to activate Roaming, I have now recharged with 799 roaming pack, but still the service is down. This is really loot by Airtel. My sim is very important for me as I have banking transactions enabled on that.

I had applied for Airtel Fiber DTH service and the sales executive committed that we have to pay refundable deposit of Rs 1500/- and whenever we return their setup box we will be refunded that 1500/- but now they are sending us bills although we are not using it due to the wrong commitment. Also they didnt told us initially that we can use only 1 service provider at a time. Now they are asking us to close all other service providers to use Airtel DTH. Hence i request you to kindly intervene and get this sorted.

I made a complaint through the troll free number regarding "NO INTERNET" problem at 12:30 pm on 4/03/2022. I received a message from your end that Technician Atish Singh will visit my premises at 5:30 pm and the problem will be resolved till 6:30 pm. But no contact number was provided to me. After 6 pm I made a call on your toll free number. Your customer care executive said that your service request number has been closed. My problem was not solved but my Service request was called before being closed. I called the same person again but he did not answered my call. The assigned technician had put my number on block. But till now 5th March more than 27 hours had passed away, no one visited my home to solve my issue. I am suffering so much because of this. My business, Study everything is on hold because of your irresponsibility. The franchise holder from whom I got my connection (Mr. Sanjeev) who sits somewhere in Chetganj Varanasi, when I contacted him for the same, he did not answered me properly and said that it will take 4-5 hours more for the same. He said that because of Holika Dehen your wires might got cut. What a rubish excuse. Again today my broadband stopped working. I am fed up with this [censored]. The franchise owner is talking rudely to me.
Landline No. [protected]
Airtel X Stream Fibre id:[protected]
Service request number:- [protected]

Dear sir,
I have been a satisfied customer with Airtel india since long time. My mobile number is ([protected]) & but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call & Having problems using the internet.
This unwanted obstruction posing lots of inconvenience for me.

Sir, I have complained many times but none of the complaints could be resolved- Service Request no. CLCNF3DEL[protected]

In this situation, I would request you to take necessary actions to resolve this problem as early as possible.below given Address.

Village-Rampur,
Post-Kutir Chakkey
Tehsil-Kekart
District-Jaunpur
Pincode-222146
Mobile No.-[protected]

Thank you in advance for your kind co-operation with regard to the above complaint.

My AirTel recharge failed so I had to recharge again. Money was deducted both the times, only the latter being a successful recharge. The transaction ID for the failed recharge[protected]. Please refund my INR., 656.0/- as soon as possible. Thank you.

Hi,
My name is Subin Sebastian
My phone #: [protected]
and my email is : [protected]@gmail.com

My sim is not working in Dubai despite recharging it for the 799 UAE international roaming plan.
Please help, all my bank transaction are stuck due to OTP issue.

Regards
Subin

I have requested many time for porting my airtel sim but company not generated upc code

I have unlimited pack with 24 days validity left and I am unable to make a call to a bank customer care number.
Whule calling, it messages saying of insufficient balance.
I can make calls to other snumbers but not a bank customer care number.

Please provide information, why my Mobile Network is not activated for incoming and outgoing call and SMS after 100 RS. Recharge

I don't know which world they are in, without informing they have disconnected my Postpaid [protected] connection.
The worst procedure is :
I need to enable my IR pack in the app which does not working.
So I called to customer care automatic telle caller is prompting my mobile number to key in, I did the same. It is saying OOps seems to be your number not correct.
My question is how it will work when my number is being in disconnected mode.
My friend visited near store, they're saying your number service is active, please enable IR pack.
But in my app I try to log out and login the OTP i am not receiving due to mobile number is disconnected,
They should have think alternative method to send OTP like registered gmail id if number does not work, '
I am in USA, now my number should be enable services .

This has been problem remove this rejected please please please please please please please please please please please please please please please please please please

Sir
Plese update my correspondance address of mobile number [protected]
My address are as follows
S/O Bhuwneshwar Kumar
Koyri tola
Vill/ post- Pakribarawan
Dist- Nawada
Bihar
805124

Airtel is continuously calling me to pay the bill even when I am not using their connection for past 1 month.
I should ideally pay for just one month but their bill has additional amount of one extra month even when they disconnected my internet in the beginning of February.
When i started this connection they took 3 months charge from me in beginning. So how is it even postpaid
Xstream fiber number - [protected]
My registered number - [protected]
email - [protected]@gmail.com
Name- Deepali Saxena

January 2022 bill for [protected] has been paid and details have been sent to Airtel about mode, amount paid, date of payment .But Company is not willing to issue a correct bill for Feb 2022 after adjusting amount already received . Please forward thus to the custoner care of Airtel .

I hav recharged a no. With 479 by mistake and tired contact ing Airtel through different no. But im unable to tired sending WRR format also but lapu service is not available.No support is received and very difficult to vontact customer care. Tried to to send mail to airtelpresence but as the inbox is full mail is not getting delivered..I didnt expect this service from Airtel ..solve my issue

I haven't used any data but it states that I have used 85gb. I am using this service from last 2 years I have never used half of the data. When I trying to call customer care number it's like visious circle. In app it only accepts certain category of complaint.

I have shifted from Noida to Delhi and had placed request for connection Shift request. Everytime I call the client care they give me a service request and informs that am executive will call me back but I don't receive any call. I have been chasing them since 5 days and no reverts. Every single morning I receive a call from a new guy asking me to get a new connection done as it will be easier. And no body comes to do the job. Airtel lure people to buy Airtel black plan and when they have issues they don't bother to help. I need a resolution

Bill paid on 25.1.2022 within due date but by mistake mobile number of some other customer mentioned .On learning of mistake whole details given to Company but because of poor customer service credit of amount of Rs 710 paid by me and received by Airtel is not being given and company want the new bill with already paid amount to be cleared with late payment charges on bill already paid .Not concerned with problem of customer . 99107xxx39

Paynent made in time Rs 710.But by mistake wrong mobile number mentioned .On informing Company and giving all details are not willing to give credit even though admit that Rs 710 is received .Hopeless customer care and staff of about 50k is of no use if customer has to repeatedly remind of his concern but still of no avail
99107xxx39

By mistake mobile of somebody else was mentioned while making payment of Rs 710.On informing Airtel they are not doing correction and are insisting to pay already paid money with next bill already issued.
Customer cars is hopeless and dies not care to resolve issue and is stating for last Ten day that resolution will take place in 24 to 48 hours .99107xxx39