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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Airtel reviews & complaints page 167

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B
beeramguda
from Hyderabad, Telangana
Feb 25, 2022
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Unable to make calls on 13/02/2022 afternoon on wards. Checked with other handset no response. No signal on the screen.
' Cellular Net work not available' shows on screen
This is second SIM failure.
First one failed in May 2020 and new SIM at free of cost was delivered fixed at our residence. Mr.Avneet singh, from Airtel TRAI complaints, took the entire responsibility
Have we to keep spare SIMs if failure rate is like this?
Please do the needful as we both are above 74 senior citizens from Hyderabad by delivering new SIM at free of cost at our residence as Airtel did in the past.
Airtel customer support has been notified about the posted complaint.
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    K
    Kumar Sethi
    from Noida, Uttar Pradesh
    Feb 25, 2022
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    Airtel Fast Tag debited on 5th Feb'22 Rupees 595/ toward ALEP TOLL PLAZA saying I crossed ALP Toll on 05/02/22 but its FALSE. However I have not gone out of my House on 05/2/22 & my Car was continue to be in my Parking.
    I registered a complaint with Airtel vide complaint No:14264255 dt 05/02/22 & Airtel advised my money will be credited into my Airtel Wallet BUT NO when checked today. Airtel again lodge a complaint vide com No: 14586769 for the same & again after 15 working days. Seems a fun or..SCAM ..ALEP Toll Plaza. Will Tweet to Road Transport Minister & others too.
    SK
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      R
      Raju1703
      Feb 25, 2022
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      Address: Penugonda

      Hi,
      Today afternoon by mistakenly I recharged to another number in google pay. I contacted gpay and they suggested to contact operator. I have written an email as well. The text services says that
      “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
      The no. I recharged was:[protected]
      Right no: [protected]
      Transaction id: [protected]
      Amount: ₹239
      Date: 25.02.2022
      I request you please change my recharge to this number [protected]

      Thank you
      Airtel customer support has been notified about the posted complaint.
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        D
        Dafsq
        Feb 25, 2022
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        I live in Kuwait and have been using AIRTEL SIM since many years. This number is linked to my bank account.
        All of a sudden on 23 Feb SIM stopped working.
        I have all the recharges done and there is validity too.
        I tried contacting them, but there is no response
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          M
          Mufaddal Khandwala
          Feb 25, 2022
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          Hi I recharged my number with 496 2 Times but the international Roaming is still Not activated. Please refund the amount Back to the Card or topup my Wallet. Awaiting quick Response.
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            S
            Sakshi Dhoke
            Feb 25, 2022
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            After recharge an ad appear on my screen to claim Amazon prime membership and I click ok after that I open Amazon prime app but the subscription is not seen but in Airtel app Amazon prime subscription is shown as claimed. It's been more than three days but I can't get the offer. Amazon prime is not activated.
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              M
              Mufaddal Khandwala
              Feb 25, 2022
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              Hi I recharged my number [protected] with 496 2 Times in 25 Feb 2.31 am and 2.38 am.

              Recharge is successful but international Roaming Not activated.

              Please Reverse the recharge or Credit to my Wallet and i will use it For Other recharge.

              Request your urgent Attention.

              Thanks
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                S
                sampathssj
                Feb 25, 2022
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                On feb 25 2022, i paid rs.2829 through netbanking to the airtel for airtel broadband connection for 3 months but the money has beed debited from my account buth the payment got failed and it is in pending status. the CAF no.[protected]. Refund me as soons as possible. HDFC NETBANKING Trnasaction ref no.[protected]
                [protected]CCAAIRTELIN
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                  S
                  sampathssj
                  Feb 25, 2022
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                  On feb 25 2022, i paid rs.2829 through netbanking to the airtel for airtel broadband connection for 3 months but the money has beed debited from my account buth the payment got failed and it is in pending status. the CAF no.[protected]. Refund me as soons as possible.
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    Kuldeep Reddy
                    from Hyderabad, Telangana
                    Feb 24, 2022
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                    I recharged my Airtel number with Rs 666 from phone pe and realised that i recharged to the wrong number by mistake.when i enquired I knew about the Airtel reversal recharge method and i messaged 51619 to do it.but the answer came as to contact the circle coordinator I would like to transfer my recharge to original account
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                      T
                      Tamilarasu Ganesan
                      Feb 24, 2022
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                      I have recharged 2999 pack my number. Recharge got failed but amount got deducted from bank. Transaction I'd ***45792
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                        G
                        GauravKapoor.blore
                        Feb 24, 2022
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                        Dear support,

                        I raised a request for safe custody of my Airtel broadband account for 3 months. Once the safe custody time period was over, my account was disconnected without even informing me.
                        I got to know about the disconnection when I was looking for the ARP bill and found that the broadband details have been removed from the Airtel app.
                        Think logically if any customer would pay for safe custody charges, just to get the account disconnected?

                        However, once the account was disconnected, my remaining amount should have been refunded, which wasn't done and Airtel is stalling like a pro 'dukandaar'.

                        My only requirement as of now would be to calculate the remaining amount correctly and refund it along with the bill/details.

                        Breakup -
                        12 month ARP amount =[protected] to[protected]
                        Safe Custody Activated = 02-08-21
                        Safe custody charges = 590

                        Internet Charges from 17/01/21 to 02/08/21 = 6.5 months *[protected]/12) = 6513
                        Safe custody charges = 590
                        Total chargeable amount = 6513 + 590 = 7103

                        Refund Amount =[protected] = Rs. 4921

                        Its been 4 months since the disconnection and 3 months since I am regularly sending mails and making calls, but Airtel is so thick headed that they cannot do this simple math and make the payment. Kindly get the details validated and make the payment without further delay.
                        Airtel customer support has been notified about the posted complaint.
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                          N
                          NEERAJ J KUMAR
                          Feb 24, 2022
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                          My parents are visiting DUBAI and their airtel number is not receiving the normal text messages like OTP'S etc also. i tried manually registering to the network but it say sim card does not allow. what am i suppose to do. we need those messages for transactions.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Raja Sudhir kumar
                            Feb 24, 2022
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                            Address: Street 1A, Upparpally, Hydergyda Attapur, Hyderabad- 500048

                            Ho Team, I have requested for temporary disconnection of Airtel fixed line for 3 months as I am travelling out of station, I had a pending bill 588 (apx) which I agreed to pay later or when I would resume back the service after three months which is May 2022. I was told by customer care that I can stop making payments and services will be discontinued automatically, I agreed and so i received confirmation of disconnection on 17 FEB, now i see that a new bill is generated for 1219 rupees and being asked to pay. I am not going to pay for Feb month for which I have not used any services, Internet and voice calls, I would request to waive the Feb bill and I will Jan month bill, if so, I will resume back next month, if the issue is not resolved- I am ok to opt for temporary disconnection from Airtel from all sources and move to JIO. I have raised multiple complaints and no-one resolved instead dodging to answer. Please find latest request ID[protected].

                            Need urgent call back and someone to resolve.

                            Regards,
                            Raja Sudhir
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                              Nivi_7
                              from Ernakulam, Kerala
                              Feb 24, 2022
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                              I recently purchased an Iphone and FaceTime and iMessage was not getting activated using my phone number thought it’s working fine with my Apple ID
                              I called Apple support, cross checked with my setting and everything was fine. They said it would be the carriers problem.
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                Prince7653
                                Feb 24, 2022
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                                I have ported my jio number to airtel .And i had asked to call 59059 for televerification . But whenever i call it only gives some offer and asked to enter 1 to 5 but doesn't provide information for televerification.plzz help
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                                  B
                                  Bhumika Manchanda
                                  Feb 23, 2022
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                                  I think my phone has been tapped or hacked by someone. Whenever Inake a call I can listen different type of voices Also apps in my phone open automatically. Ads open automatically and keyboard types words automatically . This thing happens when phone has been hacked. Please help.
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Anas+
                                    from ALLAHABAD, Uttar Pradesh
                                    Feb 23, 2022
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                                    I am staying in Kyrgyzstan since October. I was receiving all the messages on my number. But, the last message I received was on 25th January. Since then, I'm not getting ANY messages, not even the OTPs from websites and applications. I was getting messages from different companies, applications, Airtel itself, And now I'm not getting any.
                                    I did complain many times through customer care number on ISD charges from my Kyrgyzstan local number but they keep giving dates not resolving my problem yet..
                                    Please help me.
                                    My number is +91 [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      Bamra Gurdeep Singh
                                      Feb 23, 2022
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                                      Airtel Fibre broad band connection Mumbai I expected to be a decent company, but got disheartened when I requested them for a fibre connection after getting and making advance payment for their 40 Mbps unlimited plan in copper wire.
                                      I was to be upgraded to the fibre plan but their executive cheated me and took 6 months advance payment for new connection of 200 Mbps unlimited plan, saying that balance surplus amount in my copper plan would be migrated and added to my fibre account, when this did not happen I called their customer care no but since the company is FRAUD their senior person told me there will be no refund or migration of balance to or from either of the accounts, I will have to use their services exhaust the amount and discontinue the services.
                                      Request to my brothers and sisters out there not to subscribe to AIRTEL Broadband services under any pretexts this is a fraud company out to cheat our people.
                                      I had used services if JIO Broadband which contrary to belief is a honest company they refunded my 6 months advance payment 4 times consecutively.
                                      Please be aware.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Satdew prasad
                                        from Gopalganj, Bihar
                                        Feb 23, 2022
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                                        Resolved

                                        Address: Gopalganj, Bihar

                                        Good Day

                                        Issue for payment amount refund - Ref.[protected] 690 Rs.
                                        Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.
                                        Feb 24, 2022
                                        Complaint marked as Resolved 
                                        Still not resolve my Refund Amount-690
                                        Airtel customer support has been notified about the posted complaint.
                                        Feb 24, 2022
                                        Updated by Satdew prasad
                                        Issue for payment amount refund - Ref.[protected] 690 Rs.
                                        Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.

                                        Feb 24, 2022
                                        Updated by Satdew prasad
                                        Still not resolve my Refund Amount-690
                                        Mar 01, 2022
                                        Updated by Satdew prasad
                                        Still not Resolved my payment amount refund - Ref.[protected] 690 Rs.
                                        Issue for payment amount refund - Ref.[protected] 690 Rs.
                                        Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.

                                        NOT IT SOLVED MY deducted amount- Ref.[protected] 690 Rs.
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