Airtel Complaints & Reviews

Complaining about Very Poor network quality connection in my village. So please its my humble request on behalf of my village members, please install the network in my village. Rajnagar, pin-743357, Lat 21.6626029 N Long 88.239662 E

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Airtel DTH Connection: [protected]
I have installed Airtel DTH with Broadband connection on 27th Aug '21 and it's said it's obsoletely free for 1month and you can change the plan anytime, based on that commitment I made DTH to Prepaid connection on 25th Sep'21 and un bundle the plan. Now I'm seeing Negative balance as -rs.631.17 and customer care not waving off this money. If I need to continue I need to pay rs.631.17 to become a null balance and need to pay again top up money to continue service.

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Ticket number 93795751 is pending from last 9 days, full payments done but no connection provide from company end, fiber cable reached near my house 1 month ago .

Oct 5, 2021

Complaint marked as Resolved

activation done

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On 16September 2021 afternoon, My airtel India sim stopped working suddenly. Its been 9 months since I started living in Tokyo, Japan and the network was working just fine. I had done all the essential recharges and kept it active. But on 16th, all of a sudden, the SIM stopped working without any intimation.
I used the airtel app to solve the problem initially but it suggested me to contact the customer support. Unable to call back...

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Internet speed is too slow in lakkapuram erode tamilnadu-638002 very weak internet please resolve the problem of internet

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Hi,
I have two digital TV connections at different address under the same customer ID([protected])
When i top up, it is automatically topping up both the connections and it is creating confusion to me.
So i requested customer care to split my connections and assign separate ID for each connection.
After repeated calls of my request, they messaged me new ID:[[protected]].
But they didn't activate it. and newly created customer id showing split account amount 310Rs.

I have called and begged customer care to resolve it several times but no use and they always say same dialogue "It will be done in 24 hours".
I fed up and i don't know what to do ?
Please resolve this issue. If they can't do it they should let me know.

Regards,
Thrinath
[protected]

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Can you please reverse my recharge to correct number ?
All the related data is Protected

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My Airtel payments bank has been compromised from a long time and I have been trying to follow up with the payments bank team over email for this. It has been more than 2 months now that they have been strolling over this and have not yet resolved this. I do not understand how this can be accepted with something related to a payment bank which should be dealt with high high attention

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Date of complaint[protected]
client number -[protected]
i registered a complaint on 15 September and its haven't been resolved till now. On asking disconnection and refund of my left valid amount they keep on cancelling my call and neither they providing validity extension for these days lost. Neither they disconnecting their service and providing me refund nor they are fixing the issue .my recharged amount is going waste. Please help

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Address: noida

The amount 4386.64 was debited from my bank account no. having Customer ID: 70353542 on date 13.08.2021 for the purpose of railway ticket booking. The mode of payment used was BHIM UPI. After automatic cancellation of ticket by IRCTC due to booking get failed a refund has been initiated by irctc.
The refund transaction details as provided by irctc are given below:
Refund transaction id - [protected]
Refund date : 13.08.2021
Refund status : refunded
Refund amount : 4295.40 rs.
Amount credited to bank with reference no. :[protected]
The refund amount is not yet credited to my bank account kindly do the needful.
Your sincerely
Name : Rajat jain

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I had a few pre-sales queries and hence I called the Airtel DTH customer care. I thought when I select the option for a new connection, I will get a chance to talk to the customer care. However all they do is for new connection enter your pin code. That's it after that the call hangs up.

While this is Okay, it would have been better had there been an option to also talk to the customer care.
I request Airtel to provide that option to allow prospective customers to talk to the representative.
Thanks

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I have recharged my Airtel number [protected] with 199 and did not receive it yet, the money from my account is deducted.please do my recharge

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I have recharged for prepaid airtel number [protected] on 25.09.2021 for Rs.100 talktime but services are still blocked .resolve my issue.amount debited in my account.but I can't get outgoing call and sms services .

Sep 26, 2021

Complaint marked as Resolved

Delete my complaint

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I'm complaining about no network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you. We want network installation.

Village name - kusbe (maharastra)
District - Sindhudurg
Taluka - kudal
Pin code - 416628

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Address: Rohini Sector-11, Delhi Pin code-110085

We are fed up of airtel services. It's almost one and a half year that we have not recevied paper bills. Every month we contact airtel customer care but there is no response from them. They only say that you will receive the bill shortly. Please deliver us the bills asap.
Regards

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Address: East SITALKUCHI PSSITALKUCHI dist Cooch behar WestBengal 736158

Dear sir i am 10 year reguler user but 10 year no network service provid in Airtel company in my areas . I am regular complaint in Airtel consumer care but no response pleas problem solve
My area --
VILLAGE +POST- SITALKUCHI. DISTRICT- GOOCH BEHAR
STATE-- WESTBENGAL
PIN 736158
Long. Lat no 26.182489
89.204350

Oct 11, 2021

Complaint marked as Resolved

Network is very week my local area

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I was using one mobile number from year 2010 with my one of work mate ID Because those times in Maharastra state the refused to give sim card of other state ID Proof then i requested one of my company mate and he helped to me with getting new sim card & it was BSNL number then i ported in Airtel. I am working in aboroad & i was doing recharge every month to be remain activated sim card & same number i used in my bank account, Pan card, AAdhar card.Lic Policy and many more account suddenly one day my sim card stopped working then i contacated some of my family members to check with Airtel care but did not get help from Airtel. Can i get help from you regarding problem.

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B

behya

Sep 25, 2021

how can i get same mobile number again.

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Address: Mumbai

Website: Airtel

My number is registered with Airtel mobile service provider. They have sent me the bill of Rs. 5582.58 for the month of August 2021. They have charged us for ISD calling services which we haven’t used for the said month. I feel that someone has hacked the sim of mobile number [protected] to make ISD calls all over the world. My father is a retire person and doesn’t even make a STD call. My father’s number is an add-on number on my family plan of Airtel. Airtel isn’t helping out to resolve this issue thus I want cybercrime department to investigate the matter as soon as possible as within two days I had got the bill of additional Rs. 2000 and more for not making any ISD calls. Thus, I have disconnected the services on my father’s number. And Airtel has barred our outgoing services stating non-payment of the bill.

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I get multiple calls a day for bank and car loans, I have made all attempts to ask these people to stop calling, but to no avail. Finally I registered a complaint with Airtel, but no matter what I do - I get a message from them that they can not find the call to my number and close the complaint. Here is the message I get from Airtel -

Hi, while investigating for the Service Request No.[protected] related to DND issue on your Airtel number, we couldn't find the call/SMS records for reported content for shared date. Hence, no action has been taken against the sender. If you are not satisfied with the resolution, contact 198/appellate to raise an appeal.

Looks like airtel is in Hand and Glove with some of these operators.

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I haven't got any message of the ebill password and also when I'm messaging 121 with EBILL PASSWORD it is replying with wrong entry. Please bro with the same.
My email id is [protected]@gmail.com.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 167

Complaining about Very Poor network quality connection in my village

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Negative Balance

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Delay in fiber activation

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Sim stopped working suddenly overseas

Internet speed is not good some times very weak internet

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Airtel Request to Split of Airtel DTH customer ID

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Wrong recharge reversals Lapu service

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Airtel Payments Bank Compromised

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Broadband issue(poor speed and frequent disconnection)

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Irctc refund success but amount didn't reflect in my bank account.

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DTH Can not talk to customer care for pre-sales queries

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Didn't receive my recharge

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I have recharged for prepaid airtel number 9842474726 on 25.09.2021 for Rs.100 talktime but services are still blocked .

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Network problem My village no network jio

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Complaint about not receiving paper bills

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Airtel week Network problem

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Reissuing of new sim card

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Mobile number fraud

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High level of spam calls on my mobile even after being on DND

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Ebill password not received.

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