Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54685
Resolved
21970
Unresolved
32715
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 170

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SHIV NARAYAN SINGH PATEL
Sep 19, 2021
Report
Copy

Plese help mi
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Meamit13
    from BIHAR SHARIF, Bihar
    Sep 19, 2021
    Report
    Copy

    Address: VILL-PENDAPUR, P. O-Asta, P. S-Tharthari

    I have a online recharge another mobile number on airtel aap but money was deducted on my bank account and recharge was not successful so i need help.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      ClinicRudraksh
      Sep 19, 2021
      Report
      Copy

      Address: ALMORA

      My airtel sim and mobile number [protected] not working despite full year validity . 10 days back i was planning to port my number to another carrier but i got a request from airtel to keep going with them . i gave a thought perhaps i should wait for some more time with them despite i knew bad network which is frequent from last 3 months.
      and this was my mistake perhaps. i made a full year validity recharge of 1498/- and network gone progressively as i recharged it . 1st the outgoing and then incoming and now full network though the my my airtel app shows full validity and recharge.
      how disgusting to note that a day before i was on with this network & all of a sudden you are disowning your customer despite a valid sim .
      its really shameful on part of airtel -wasted my whole day of transactions ! please refund back my amount asap

      dr naveen [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        RUDRAKSH CLINIC
        Sep 19, 2021
        Report
        Copy

        Address: ALMORA

        My airtel sim and mobile number [protected] not working despite full year validity . 10 days back i was planning to port my number to another carrier but i got a request from airtel to keep going with them . i gave a thought perhaps i should wait for some more time with them despite i knew bad network which is frequent from last 3 months.
        and this was my mistake perhaps. i made a full year validity recharge of 1498/- and network gone progressively as i recharged it . 1st the outgoing and then incoming and now full network though the my my airtel app shows full validity and recharge.
        how disgusting to note that a day before i was on with this network & all of a sudden you are disowning your customer despite a valid sim .
        its really shameful on part of airtel -wasted my whole day of transactions ! please refund back my amount asap

        dr naveen [protected]
        Airtel customer support has been notified about the posted complaint.
        Sep 19, 2021
        Updated by RUDRAKSH CLINIC
        ANOTHER CNTACT NUMBER___ [protected]
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          iamyash
          Sep 19, 2021
          Report
          Copy

          Hello! This is the 2nd time I'm making a complaint since I got no resolution to my previous complaint. I made a transaction on Airtel's website for the recharge worth Rs. 449 dated 3rd May '21 for which the amount got debited but I was told my recharge failed. So, I contacted Airtel support regarding that and they assured me to proceed with a new recharge transaction and that the old disputed transaction's amount will be refunded back within 15 days. I waited for the time being and still hadn't received any amount. So I contacted Airtel back and now they told me they haven't received any amount from my end and should contact my concerned bank. I later contacted HDFC Bank regarding this disputed transaction and was assured they'll look into it and will get the amount back by 15th July '21. I was contacted by the Bank again this time stating that Airtel has provided all documents regarding the issue, that they received the debited amount & that the transaction was successful. In actuality however, it was the transaction records of the 2nd successful recharge that I was told to Airtel confirmed and not the first disputed one. Contacting the support is causing me a lot of strain and mental agony and I'm tired of going through this now. It's been nearly four months and still I haven't got any resolution for the transaction amount either from Airtel or from the bank. I would really appreciate it if my amount gets refunded at the earliest or else I'll have to go with legal proceedings. I have attached all the communication I've received from the bank and Airtel as well. Also I am attaching my Bank statement for proof of transaction.
          +2 photos
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            जय महाकाल
            Sep 18, 2021
            Report
            Copy

            I have taken airtel fiber connection, which is bad from 12th September 2021. Red light is burning in it. Regarding the complaint of which I lodged a complaint several times with 121 customer care continuously from 12 September 2021 till the evening of 18 September 2021 but no solution was found. Just daily assurances were being given that today will be right, tomorrow will be right. Even their local LCO Prateek Singh and local service manager Ashish did not pick up my phone even once, I have suffered a lot for the last seven days, the validity of my plan is also getting exhausted but till now no solution has been found.
            My Airtel Fibre details.

            Name- Pankaj Kumar
            Registered Mobile- 93xxxxx655
            Landline No.- [protected]
            Last Recharge - 2829/- Rs.
            Registered Email - yahoo.ac.[protected]@gmail.com
            +3 photos
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Krishn Savani
              Sep 18, 2021
              Report
              Copy

              Address: Ramvadi chowk umrala

              Today I recharged my airtel mobile no [protected] via google pay and money was deducted from my bank account but till now i didn't get any messages or recharge. Help me to get out from this. I did special recharge of 399 rupees for 2 months.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                monishru
                from Hyderabad, Telangana
                Sep 18, 2021
                Report
                Copy

                Address: Hyderabad

                Hi there,

                My sister's money is been stucked in the airtel wallet and she couldn't transfer to anyone and can't make shopping online
                and it says the transaction is failed. !

                We need this a quick resolution and a response from airtel or else we need to cancel our services with Airtel !.

                Need help.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suhail Nazir
                  Sep 18, 2021
                  Report
                  Copy

                  Sir
                  I have recharged my number [protected] by Rs 399 today as on 18th September 2021 at 8:59 Am online using debit card but unfortunately the amount was deducted while my number didn't get recharged.
                  For referrence :-
                  Hi, bill payment of Rs. 399.0 paid through Debit Card towards your Airtel Mobile [protected] has been processed via Order Id[protected]. You will receive the payment posting confirmation within 4 hrs.
                  I hope my complaint gets resolved very soon.
                  With Regards
                  Sheikh Sameer
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pawan kothari himi
                    from Raipur, Chhattisgarh
                    Sep 18, 2021
                    Report
                    Copy

                    Address: RAIPUR

                    Dear sir,
                    i am the customer of Airtel Fixed Line from 2007. my Telephone no is [protected] named Pawan Kothari, C/o Mohta Medical, Raipur. We are enrolled to receive Only Detailed PAPER BILL but from last 30 months we are not receiving. Raised complained several times (almost every month on date 25-28th). complaint Call center always essure to sent Paper Bill in next 5 days, but never received it once. I also several times requested them to send me a letter mentioning "airtel is not able to send Paper bill", But there is no solution.
                    why are they not sending us a detailed Paper bill, is there any GHAPALAA?
                    kindly look after the matter and order them for provide Paper Bill regularaly.
                    Regards
                    Pawan Kothari
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      akbarpashtun
                      from Moradabad, Uttar Pradesh
                      Sep 18, 2021
                      Report
                      Copy

                      Address: Rampur Road, Moradabad
                      Website: www.airtrl.in

                      I have my Sim registered mistakenly in my First and last name. My middle and real name is non existing for them so they say they cannot re issue it. Who has a name Mohammad Khan ? I remember to submitting my passport for porting from Tata Docomo to Airtel or for re issuing at some point. A not so trained professional will commit this mistake but who expect it from a reputed company like Airtel. There had been no fruitful response from Airtel Moradabad. I expect it to get resolved soon.
                      Number : [protected]
                      Mohammad Akbar Khan
                      Contact on : [protected]
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shreyajaiswal
                        from Unnao, Uttar Pradesh
                        Sep 18, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Haryana
                        Website: Airtel

                        I was adding money in my airtel wallet on
                        16 september, 2021, but after processing money from my bank account in my airtel wallet its not reflecting. I called customer care they said wait for 5 days but i need it urgently plzz help .
                        Oct 2, 2021
                        Complaint marked as Resolved 
                        I contacted customer care no. 400 .
                        Airtel customer support has been notified about the posted complaint.
                        Sep 18, 2021
                        Updated by Shreyajaiswal
                        Money got deducted from my bank account but not showing in my airtel wallet . AIRTEL TRANSACTION REFERENCE ID :[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pragati1891
                          Sep 18, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I moved to Poland a couple of months ago. Until yesterday Network was working fine. I was receiving messages with basic plan . I had recharged it for 3 months. Suddenly it is showing NO SERVICE. I tried calling them. Upon calling they are saying that the SIM HAS BEEN CORRUPTED. They are not properly telling how can I get new sim with me being not their. And it’s difficult to call customer service when u r abroad. Request you to please check and help us on this
                          Sep 28, 2021
                          Complaint marked as Resolved 
                          I got my sim replaced
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            AV_indian_citizen
                            Sep 17, 2021
                            Report
                            Copy

                            Blocked incoming calls and sms for no valid reason

                            Its a rule that once your pack validity has expired your incoming services will be barred after 7 days. Now despite recharging, airtel has deactivated my incoming services and when reached to customer care they first raised a complaint on my behalf to solve my issue and next day when enquired for complaint status they said that I have to resubmit documents. I have submitted my documents initially which was verfied and hence got the sim. After...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            D
                            Damini Juyal
                            Sep 17, 2021
                            Report
                            Copy

                            I swapped my SIM today as it suddenly stopped working. The retailer charged rupees 150 rupees for the same.
                            I got a message from Airtel stating thay my request has been submitted and the retailer will charge maximum rupees 25 for the same. Could you please clear what was I charged for?
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Leoncruze.1
                              Sep 17, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Nagpur

                              Hello sir i have done transaction on 3 sep 717 first it was declined but ammount debited same i thought it will refunded back so i did again 717 transaction it was declined too than i switched off my phone thought it was my phone issue than to check loaded 1 rupee to check and that was declined and all money debited now i raised complaint and now after 2 weeks they say ammount was credited but ammount wasn't credited at all i have all the proofs of ammounts plz help me regarding this
                              +3 photos
                              Sep 30, 2021
                              Complaint marked as Resolved 
                              From consumer forum it got resolved not from here
                              Airtel customer support has been notified about the posted complaint.
                              Sep 18, 2021
                              Updated by Leoncruze.1
                              Issue was still not resolved how i am seeing status as resolved??
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                duraisampath
                                from Salem, Tamil Nadu
                                Sep 17, 2021
                                Report
                                Copy

                                Hi am having airtel prepaid sim card in UAE and regularly recharged to keep active and having an active international roaming pack as well. however, for the past couple of days am getting "No Service" in the network signal area.
                                No response to the email send to airtel customer care. need urgent rectification of this issue.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohammad Rafe0786
                                  Sep 17, 2021
                                  Report
                                  Copy

                                  Address: Mariahu Jaunpur

                                  Mujhe apna port SIM ko cancelled karna hai
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sansparks002
                                    from Chennai, Tamil Nadu
                                    Sep 17, 2021
                                    Report
                                    Copy

                                    Retail store sold the airtel plan sum of rs 2696 as an offer price of 1800 the actual plan expiry should be one year but with in one month the plan shows as expired. I called the airtel customer care and registered the complai but the customer executive says it was a breach done by retailer . Recharging the customers saying 1800 for one year plan and then cheating by updating them with one month plan . I was wondering the airtel app also shows as one year plan validity at the time of recharge and within one month the app shows the plan expired. In order to enquire more on this I called customer care again and the breach happened on the airtel system. Not only me more than 1 lakh people were affected due to this issue said by customer care I have all the records spoked to them ready to share at any time .

                                    We all see airtel as a trustable network. But the recent breaches happened to their system shocked us . Airtel failed to keep their security safe . And as a trustable customer we are affected due to this still we have not got any response and resolution from airtel . The customer care keep on saying still they have not received any update on higher authority. Please check and resolve this issue not only me my family and friends also affected due to this issue and we are totally dissatisfied with the airtel service due this this issue happened. Please check and do needful . Thanka
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jency Tinu
                                      Sep 17, 2021
                                      Report
                                      Copy

                                      My Husband's sim has been ported to airtel, but it doesn't get activated after the time period given. Also his previous sim get deactivation. His number is [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit