Airtel Complaints & Reviews

Hi Sir,

We are the customer's to Airtel, from past few years. We have 2 Postpaid and 1 Landline connections. Using in Airtel homeplan.

Mobile1# is in 450 Plan, With local calls Free
Mobile2# is in 149 Plan, With Local calls Free
Boadband is in 450 Plan. Altogether including taxes, we receive[protected] Bill every month. However, Airtel started charging for local calls by just updating their plans internally, without intimation. So they charged around 400+ for local calls on Mobile#2. We were keep on raising complaints to Customer Service, they were assuring a call back to discuss on this from proper authority but nobody calls us but closing the tickets.
Refer Tickets#[protected]
[protected]

We have paid the regular amount that we get every month, how ever this excessive amount to fall as due by tomorrow and current month bill will also fall in the same bill cycle, if they don't make resolution. When we asked for Port-out they are advising to pay the outstanding.

Can someone kindly help on this.

Thanks,
Sreekanth

Respected Sir/mam,
I went to my nearby airtel store for getting the fastag for my personal vehicle. I got the money in my personal wallet but didnt recieved the mpin. The nearby airtel store provided me with the fastag which i cant use without my mpin. Now when i try to reset my mpin from airtel thanks app it says, mpin reset window is closed, try again after 24 hours. I want to go tomorow out of town for medical checkup and unfortunately wont be able to make use of fastag and the whole purpose going to nearby store got defeated. Kindly help me in this regard.
Thankyou

Dear sir,
I have recharge of Rs 48 on my prepaid mobile from Google Pay app through net banking on 28th september, 2021. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no [protected].
Please take this request very sincerely because this happened with me twice....

I am working in dubai from last 6 month but and I am using Airtel sim on roaming but from today my sim is not getting network kindly reactivate my sim...

I have requested Airtel for disconnection of my broadband on 04 Aug 2021reference number[protected] as there was no internet since 27 July 2021. I cleared all pending payment as directed but Airtel again generated bill on my name in Sep and asking me to clear those as well for disconnect.

Kindly help me with this issue

Pls solve my problem i am not make call in day more then 20 number and facing problem in indor internet service

I wanted to share the experience regarding the Airtel network, they have cheated for me during number port.

My Number [protected] was Vodafone and I got the call one day from the Airtel executive the name of the person is Swati ([protected]), she told me the postpaid plan, which means Airtel providing 299 plan life time if I will port from Voda to Airtel.

I trusted her and raised the port request from Voda and after porting I am getting many issues like the plan which she has offered to me that is 399 while she told 299, and when I called her so she told me she will not receive my file at yet.

Even I called multiple times in airtel customer executive so he suggested I to drop the email to this email id- [protected]@in.airtel.com, I have dropped but not getting the response so far.

I want to raise the complaint regarding the Airtel network they lying to me, they have done fake promises, and they break my trust.

I am sharing the email screenshots.

Please help me here to get same plan what Airtel has promised.

Airtel has been spamming my mobile number with pack reminder messages and incorrect SMS saying my pack has expired even after reneweing pack.

They are misusing SMS service.
Inspite of fully registered under DND, airtel itself is spamming.
Multiple reminders for pack renewals, pack expiry etc
one SMS one can understand.

Messages received from nay headers like AX-ARWINF, AX-Airtel, AX-AIRGSF

My Airtel mobile no has 45 recharge coupons which valid till 01/01/2023. But this coupons is not working when recharging but still showing in my Airtel app. Upon contacting company say, they withdraw the offer and not servicable. But the coupon have expiry upto 01/01/2023 and still showing in my Airtel app.

I am a senior citizen and a customer of airtel prepaid since past 10 plus years. I have a Airtel Gujarat prepaid connection and I am currently in Bangalore. I am not able to connect with my family members as using my airtel, i am not able to call any STD landline numbers. I had raised a complaint regarding the same on 20th september 2021. Complaint ID CQUKI3WST[protected]. Airtel closed my complaint even without checking with me once what...

Hello,

My internet broadband got suspended yesterday at around 2.20 PM. I have fully paid the bills yesterday, still it has not resumed.

My airtel fixedline number is [protected]
Broadband ID :[protected]_dsl
Relationship Number : FT2203l[protected]

I have recently shifted my connection from Karnataka to Uttar Pradesh. The internet got suspended for a bill which was not sent to...

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."
It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false...

I recharge two times from airtel payments bank to, money deducted but nkt recharged
.
I used airtel payment bank app to rechacged my mobile no.

I lost my 766rs

I have recharged my airtel num with 100 rupees talktime but unable to call

My SIM card 4G is suddenly stop working and no idea to how to activate the same as for using further This is the second time the sim is suddenly stopped working without changing or change the handset This is very humiliate for now all details are put in mobile number we used
The number that I use is this one [protected]

I had just recently change my sim as my earlier sim was not working and always in emergency call only. Airtel retailer near my home told me to change the sim so i did. They had overcharged me by 250 rupees which was supposed to be olny 25 rupees.

Out going SMS not working while in international Roaming..

tried all ways of recharge...

Tried all ways of SMSC numbers availble..

Dear sir /Madam

I qurat ain register covid claim in paramount tpa services .Each and everyday they told me new documents .I am a lady each and every day I go to hospital this is not good .I have lost my job please high light the issue with claims team and justice for me and my family .

Handfolded Request

Qurat Ain

[protected]

Hi,

This is to escalate my issue regarding the plan change resulting in an increase of the monthly bill.

I have been on the Family 799 plan for quite some time now without any issue. However, on 11th Aug, my plan was automatically changed to 999 plan without my consent. No prior consent via SMS or email was requested from me as well. While raising this request through the app on 13th and 20th Sep, ticket id[protected] and[protected] respectively, no resolution was given and the requests were automatically closed with no proper explanation.

On 25th Sep, I called 198 and was informed that I will receive a call back within 24hrs. This did not happen. I called 198 again on 28th Sep and explained my situation in detail to Sarthak Bakshi (Senior Supervisor) and Abhishek Thakur. However, Sarthak has a very arrogant attitude with no real intention of resolving this issue when I requested for adjustment of excess charge since I have not received any notification via SMS or email even though it shows up in the Airtel system as being sent to me.

I am not sure who and why, but the 799 plan was deactivated which was working perfectly fine for me. In addition, I have been forced to switch to the 999 plan without any proper added benefits over the previous plan which seems more like bullying. I understand that I cannot be switched back to the old plan. What I am hoping for is an adjustment for Rs 236 (inclusive of GST) for a loyal customer such that I am still paying the old amount that I have been paying so far.

I have always enjoyed Airtel service and hope that this issue will not dent our long relationship in any way. Looking forward to your prompt and positive response.

Best Regards,
Ankith Rana
XXXXXX9456

Dear Sir,

I have an airtel no. [[protected]] which i am using from last so many years. I last used the no.in micromax X751 handset in october 2020 as i'm abroad in now. The sim card was in active till 10 months before. Because I worked my job in Dubai last 1 year. So, the Airtel mobile sim card was in India my home. But now it is showing as sim card registration failed. I need that same number. I will re-submit all my documents...