Airtel Complaints & Reviews

Yesterday, I recharged my Airtel Digital TV and as per the instructions, kept my set top box ON during the process. But the connection is not working since yesterday, I tried Airtel Customer Care, eventually it turned out that I'll have to pay 150 Rs. if I want an engineer to fix it. So, basically if Airtel is giving worst services, I'll have to pay for it. I couldn't even connect to Customer Care Call Center's employee to talk this through. Also, on Airtel thanks app, I couldn't attach my DTH account and giving a "Bad Request" so that can't help too.

There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero for upto 15 to 20 minutes. During that calls got disconnected & conference video calls not able to connect
I have complaint this to the concerned customer care team and raise complaint on Airtel Thanks App but no use, and no progress
and also no proper broadband services at my location .
Please help me reg. this issue ASAP.

Thanking You

Promised resolution of my complaint no.[protected] dated 22/09/2021 within 24 hours.
Complaint closed without attending it on 23/09/2021.

Even MTNL never used such tactics and fool their customer.

Port sms is not sending through Airtel but other sms to other numbers are sending

Dear Airtel Team,

Airtel Relationship Number:-[protected]

@airtelindia @airtel_Presence

No email reply received from appellate.[protected]@in.airtel.com and [protected]@in.airtel.com since 2 years.

Please waive off late payment fee since August 2020 accumulated to Rs. 795/- despite Timely payment before 14 of month in past 10 years. Please stop further late payment fee Rs 100 over Rs. 795/- till resolution after 14 September 2021.
Relationship Number:-[protected]

With reference to Mobile Postpaid Connection 1599/- bill plan + 290(18% taxes). = 1889/- Monthly Rental plan.

I have been imposed Rs. 100/- Late Payment every month since August 2020 despite of Timely payment (Before 14th of Month) of Monthly Rental of Rs 1889/- per month. Moreover, Late Payment Fee of Rs. 100 charged over Previous Rs. 100 late payment and Continuously Rs. 100 over previous Rs 200/- to Rs 300/- to Rs 400/- to Rs 500 to Rs 600/- late payment fee accumulated till Rs 795/- .

I have been Using airtel postpaid corporate connection for Past 10 years since September 2011.

I have been paying all postpaid rentals timely past 10years and Never faced such problem of Late payment Fee accumulation in past 10years.

Why unnecessary creating issue over Late payment fee despite of Timely payment (before 14 of month) of Rs 1889/- Monthly rental since January 2020 ?

It is humble request to waive off all wrongly imposed late payment fee of Rs 795/- till 14 September 2021 to maintain 10year old privilege Corporate Customer and Airtel Relationship.

Respected Sir,

We got a new gigabit broadband connection on 07/08/2021 from Airtel team but the link has not been activated. We have also requested to provide 3 static IP's on the same day but we have not able to get activate even a single static IP from the Airtel team till today.

Since we are going to use the corporate broadband link for our office (Hula Infotainment studios private limited) use we must require...

I need upc for porting and I have Rs 18.55 as account balance but outgoing barred and high monthly charge for keep incoming live

I made a complaint regarding shifting of my boardband (no. [protected])
On 16/9/21 but didnot got any response regarding tht n made another complaint on 22/9/21bec my wifi internet was not working tmbut again didnt got any response for tht also n even i hv mailed the company but didnt got a response regarding tht mail also.
N when i hv talked on customer care they r just saying tht i will arrange call back for u withing 2hr or 4 hrs but even i have got no call back from airtel side.

I am using a connection [protected] however this has happened with me for the second time, first time they accepted their wrongdoing and waived that amount but this month again they have charged Rs. 2589(inclusive taxes) extra for International Calling in multiple countries and the irony is I have no one to call to Internationally and never made these calls to multiple countries. Also even if I had to call someday internationally i would rather use watsapp calling as I am not that naive to make normal calls, same thing when I told to CC executives he was so adamant that you have made the calls told him exact what I have mentioned above but not sure how he was trained to talk to customers in such a tone when I asked to connect to his supervisor his response was there is no Supervisor, Do you think your customers are illiterate to make these mistakes and just to tell Airtel here I myself have worked Vodafone for 3 years and I know these things well so why would I make such a call and to repeat myself I have no one to talk to Internationally now the due date is nearing and you are going to suspend my services but if that happened I'll make sure to PORT out as many numbers as I can out of Airtel and please don't consider this as a threat rather than frustration from a normal middle class member of the society who works day and night to feed his family not to pay you guys for the services never being used

Why should I pay for new set top box ?
I have already changed it multiple time.
These boxes are so vulnerable that every rainy season they stops working.
I am tired of this company Airtel.
Can I get all my money back ?
I don't want to continue with Airtel.
This company will sink itself one day.

Dear Sir/Madam,

Telecom operators are not allowing outgoing SMS for Mobile Number Portability on various reasons. Especially for pre-paid customers, they are all not allowing SMS ever when the prepaid balance is available, even validity of prepaid amount exists..

Operators telling that customers have to recharge their monthly pack before sending PORT.

In view of this, requesting you to give the facility to send SMS to 1900 when the validity period has not expired.

I am using Airtel Broadband for past 5 year. Last 1 year I have very slow internet connection and frequent disconnection. I have made many complaints regarding this. But the fix they provide is very temporary. I am facing the same issue again and again. Even I have asked to migrate my plan to fiber. For that request also Airtel Says that they don't have fiber connection in my area(HSR Layout Sector 2). But I see many poster regarding Airtel Fiber plan in my area. I don't know what to do.

Red light is showing up on Airtel xstream prepaid broadband connection

I have paid my e-challan amount through e-challan website, from upi and money was deducted from my account to [protected]@hdfc account, And still my challan are pending and traffic police are not allowing me to take my vechicle due to my pending fines and i have paid money but online they are not showing about it, Please refund my money, I am daily earner without my scooter i cant work, Please look into this matter as soon as possible

Hi team,

I have done Rs.129 recharge to my Airtel Mobile number [protected] on September 8th 2021. Money was deducted from bank account but recharge is not reflecting. I have been waiting but still recharge is not reflected. Kindly help with this issue on priority

Thanks

What is wrong with airtel network in kohima, Nagaland ? Company is giving good updates on this and that offers on internet and monthly talktime packs but what is the use of that when the company cant offer us a legimate calling network and internet speed ? If any Official members of the company are seeing this, please know this that the consumers(public) are ready to even pay extra money for a good calling experience and good internet speed and please know this that we are not interested in your funny Ads, or eye catching offers or which are useless if the network and internet speed is slow...The company has one job to do and that is to provide a good network for the consumers in case the company forgets what they are all about ...
Stop robbing us of our money and fix this issue !!!

I have recharge online mode to Google pay app payment deducted my account but recharge not successful showing my num. Trasection id[protected],[protected]
On 8sep.& 9 sep.pripaid num [protected] amount 79, 199.
Please refund my money.

Mobile number [protected]
recharge amount - Rs.49
date[protected]
amount debited but recharge not success.
amount not refunded.
no response from airtel
recharge done in www.airtel.in
but not displaying in transaction history

Recharge of Rs. 49 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference. Please update your app for better experience.

-this was only received as SMS

Dear Team,

This is to inform you that my airtel no has been off automatically however sim is running recharge is also fulfil, i want to know why it was closed,

I would requesting you to kindly reopen my no on priority [protected],

if need please call on my alternate no [protected]

Thanks
Md Meraj

Last date:21/09/2021, I had mobile recharge on Airtel thanks app through union bank of india visa debit card ending with 5162 two times, first time show transaction failed then retry for second time also airtel thanks app show transaction failed. But meanwhile bank delivered sms that amount 383 is debited from saving account one by one I.e. total amount in rupees 766. Then in bank statement shows two transactions for same transaction I. D.
I sincerely request you please refund debited amount in union bank saving account immediately.