Airtel Complaints & Reviews

I live in town Called Siddakatte where I am near 500 MTS to Airtel 3g site. Here everyone facing 3g network problem. I complaint 50 times every time you tell we need 8 days of time. But not dissolved at. This place comes in Karnataka, dakshina Kannada, Mangalore, bantwal taluk, 574237. My Airtel number [protected]. If you not ressolving then we have to go other operator.

Hi Team, I am Arun Kumar Nalam. I have taken a Airtel postpaid number [protected] in the month of July'15. I have provided my proofs to Airtel office. Address: Opposite D.V. Manor, Mahatma Gandhi Rd, Sriram Nagar, Benz Circle, Vijayawada, Andhra Pradesh 520010. Someone mis used my proofs and have taken another Airtel postpaid number [protected]. I have got a advocate notice on 17th of Nov'15 regarding the payment due of 2645.12. I dont know who accepted those proofs without my authorisation. Now who will be accountable for outstanding payment and misusing my proofs. I am ready to file a police complaint on this issue as i wold like to understand who is using the number on my proof and also would like to know who is accepting fraud proofs. This is going to be a integrity issue. Please suggest me the way forward. regards, Arun Please provide me a solution as soon as possible.

I along with my whole family is affected as Internet is not working on our Airtel Prepaid Mobile since past 3 weeks. I had called numerous time on Airtel Customercare, they just change the Phone settings which is of no use as there is no network for Internet and with same settings it works fine on other places. I reside in South Delhi Laxmi Bai Nagar. I am paying on which I am not getting any service.

My Name is Ramesh N. Vagh. I have broadband connection from Airtel and along with that i got telephone connection. Till now i was not using telephone and now i got a new handset so, i tried connecting it but not working. I lodged complaint on 22nd November 2015 but it is not yet resolved. Engineer was keep changing time to come to resolve the issue. So, I contacted the customer care but there was also same response. Complaint must have been resoled with in 24 hours as per the commitment was give by Airtel. I waited for half a day for the engineer to come to resolve issue with my phone line but he was keep changing time and i spoilt my half day without any resolution and also could not go to office. I asked for other engineer to come on next day at 10:00 AM because everyday i can not sit at home, and not going to office, just to wait for the engineer to resolve the issue. I do not see any commitment or willingness by customer care to resolve the issues. I have even asked to customer care representative to escalate this issue and resolve on priority basis but still i am waiting for the engineer. Engineers takes their own time and calls and asks to come to home to resolve issues. I am thinking to discontinue these services only because of this carelessness shown by their engineers and customers service. Customer service is worst ever i found here with Airtel. Pleas find following information about my complaint, My landline no : [protected] Complaint Ref. No, : 61803548 Please take necessary action against Airtel service provider.

I performed an Online Recharge from PAYTM account, but by mistake I did a recharge on a wrong number. Instead of doing a recharge on [protected], I did a recharge for number [protected]. The details are as follows... Amount of recharge: INR 170 Date of Payment:[protected] Payment Status: Success I made a call to the Airtel customer care on the same day but they said they cannot do anything about the problem and that the money cannot be refunded to the account. I hope this problem will be looked into and dealt with quickly. Thanks & Regards, Kamal [protected]

This is with regards to earlier complain I have been registering in the forum. I have been constantly being disturbed by Airtel to pay for the services which they have not even provided. Could the team please provide an escalated contact so that I can get this resolved.

I have purchase samsung J 2 ph in which data get doubled, but i havent get this offer, I have recharged my no on 8th nov 2015 for Rs. 265 i have got 1 GB data only, have called customer care for more than 6 times from 8 th of nov to till date but didnt get any responce from them, never thought such a big company is fooling public like this Worst expression of my fine Thanks and regards Sanjul

I made online recharge of Rs. 53 for 3G pack on 17th November 2015. I received message to my mobile number [protected] that your recharge is successful and your internet validity is 7 days and 175 MB data is offered. But on 22nd of November my balance of about Rs. 64 got deducted . I called customer care they said your recharge validity was only for 5 days and only 160MB out of which I used only 105MB data. My complaint is not resolved yet. I want at least my balance back.

I shifted to postpaid family plan of Airtel and connected 4 users to it. Two of them had to be converted to postpaid first, so request for their conversion went through. One of the numbers jammed and has no network. After numerous online, phone and in-person complaints, the customer service has failed to redress the issue. What was supposed to take 48 hours, is soon gonna become 48 days now. Secondly, one of the numbers had Corporate plan, and had to be converted to individual plan and then to family plan as per the norms. It has converted to individual one but not family plan. 48 hours have already passed and the customer service when asked, appears to be clueless about the issue. Even senior officials have not been able to solve this. I have now decided to give Airtel a break and shift to other services.

This is to inform you that my company number [protected] is being disconnected on account of violation of the TCCCP Regulations. I had called many time to your customer care for activate my company no. but no buddy given proper response. so many mail send but still not received any proper response i want to know who is the person who is complained. i want to know the details because u had blocked my no. 1st time wrongly i had called a DND customer but you have blocked my number i want to re-activate my contact number because its very important for us so please give me proper response i am very old customer of airtel bharti i m using approx more then 100 numbers so please look into the matter on high priority. provide me the procedure of activation i am ready to do SORRY mail to complaint person but i dont have details so please do the need full. request to please dont use airtel number airtel not response our privilege customer not given proper response very low class services Regards Pioneer medialine services pvt ltd [protected]

My Mobile Number [protected]. I am running a software company in Nagercoil and needed a good mobile connection always, but due to this Airtel Service and response is totally bad and lost many clients due to this service change from postpaid to prepaid and also during the postpaid i have paid huge bill and settled the amount of Rs.11, 067 and even though they are not responding my emails. I am struggling the Outgoing connection block for 3 days continuous and no response in emails also and directly emails to nodal officers to [protected]@in.airtel.com,
nodalofficer.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com. All are silent due to change of Postpaid to Prepaid and they stopped my outgoing too these reasons and using the Airtel for many years and now no use and they are giving these type of responses and all of clients are shouting now and asking to refund the money due to mobile failure continuous and it is a heavy loss to my company and even no response still..Please take some actions to the concerned peoples in Airtel and do the helpful.

I had taken two number from Airtel post paid, and that was corporate connection.
I made call to Airtel customer care several time, but they gave me wrong information.
and told again and again wait for 24 hours,
I waited so long but they did not solve the problem.
I made call from [protected] again and again.
The only thing I got is harassment, I spoke with nodal officers and appellate authority also

My mobile number is [protected]. Imade an online recharge towards whatsapp pack worth 200 MB. The recharge was successful. But when I was chatting on whatsapp I was deducted a sum equal to Rs.70/- from my main balance. I contacted the airtel store in Kanadasan Nagar, Chennai, but they could not give me a clear reason for charging Rs.70/- from my main balance, when I had a whatsapp pack of 200MB which is valid. I request you to look into the matter and credit the amount deducted unlawfully from my account failing which I would be forced to port out to some other network.

I made an online recharge towards whatsapp pack worth 200 MB. The recharge was successful. But when I was chatting on whatsapp I was deducted a sum equal to Rs.70/- from my main balance. I contacted the airtel store in Kanadasan Nagar but they could not give me a clear reason for charging Rs.70/- from my main balance, when I had a whatsapp pack of 200MB which is valid. I request you to look into the matter and credit the amount deducted unlawfully from my account failing which I would be forced to port out to some other network.

Overbilling by Airtel, Bill no.[protected], [protected]
Dear Sir/Madam
I have been charged with extra data usage by Airtel. My last month 3G data plan says -post 1GB data stops. Pl see the plan details from Airtel website. I have been changed Rs. 750 extra. How can then I be charged anything extra? This is a case of purposeful overcharging by Airtel. Airtel refuses to reduce their bill.
Sandeep Saxena
[protected]@nii.res.in

Hi, I am an airtel prepaid mobile customer from orissa circle. I received a message saying that on recharge of 159 rupees I will get 1GB 3G data and in addition to it I will get 30 rupees of talk time. I have done the recharges of 159 rupees 3 times on dates 19th Oct, 13th Nov and 17th Nov. According to the offer, i should get 30*3 =90 rupees of talk time but I didn't receive a single rupee of talktime. So, I called the customer care many a times to get the money back on my number, but to my surprise, more often than not, the customer reps disconnected the call saying they will forward the call to higher authority. I warned them saying I will go to consumer court, if they didn't return my money. A day after my call, I got 30 rupees of talktime in my number. But then I called back to get the left 60 rupees back and they assured me that I would get it shortly. However it's 4 days since then but it seems the shortly days have not ended. Now my concern is why should I face so much inconvenience to get my well deserved money back. It's a cheating from airtel end. I request you to send an apology message to my number. We know you will write that your inconvenience is deeply regretted but I want you to compensate for the inconvenience, else I may go further to escalate this matter. My details are as mentioned below. name: sandeep kumar panda mob no: +91 [protected] (airtel orissa) recharge dates - 19 oct, 13 nov, 17 nov complaint ref no : CBNRD[protected], CBNRV[protected], CBNRD[protected]

On november 13 2015 i had submitted porting application from vodafone prepaid to airtel postpaid in airtel office shimoga. An executive there explained about airtel's plan which had a monthly rental of 299 rs plus TAX and included 3G data of 1 GB, it was perfect for me so i decided to opt that plan and told the executive to activate that plan for my number, but after porting i came to know that a different plan has been activated and nobody is responding properly. Please give me a solution for this, this is completely non professional behaviour.

I have registered complain against Airtel on[protected]. I got below reply from them but they are not doing anything.. Dear Ms. Prajapati, This is with reference to your post dated 21 November 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Umesh Arora airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com

Sir my mobile no [protected] I am recharge 29 pack 500 mb data pack in 129 store for valid 12am to 6am 1day my problem is no 3g network in this time only 2g network 3g network show no service so pls return my money it your mistake so pls return my money thanks

3g network in my airtel prepaid mobile I have so far for my airtel mumbai recharged for 3g for my mobile [protected] three times. My mobile is not yet activated till today, though messages came as activated. The BPO does not have the option of speaking to the customer care executive. My earlier compliant was replied as action taken to my satisfaction. I fell totally cheated by the airtel network. Now I regret to change my network to airtel. I have the mails and sms sent by the Airtel.