Airtel Complaints & Reviews

As i am getting a popup message about usage of internet, i.e, i have used 100% of my data while i have full internet pack . the complaint registered on[protected]. when i raised this issue no positive response from airtel out let sakchi. when i told them to convert from post paid to prepaid they started to convince me regarding the issue that it was the technical team who have delayed it.

I have paid the bill and it was error in the back end it got transferred to old account, I am following up with customer care for 3 weeks to get it resolved without success. Now my outgoing calls are barred. Worst and pathetic support. After 3 weeks they gave Nodal office for Karnataka who is not responding calls, I believe they are sleeping. I recommend never for airtel connection loads of problems billing, call drop signal issue no 3G speed.

Sir/Madam, I am using airtel company's prepaid connection with no. [protected]. i want to know the sms, incoming, outgoing and missed calls details and call duration time for this month (sept 10 to octo 11) Its very urgent so help me i am very thankful to you if you send as soon as posible plz send my detail's to my e mail id.. Sharma.[protected]@gmail.com Thanking you. yours faithfully. adarsh

Sir/Madam, I am using airtel company's prepaid connection with no. [protected]. i want to know the sms, incoming, outgoing and missed calls details and call duration time for this month (sept 10 to octo 11) Its very urgent so help me i am very thankful to you if you send as soon as posible plz send my detail's to my e mail id... Adarsh.[protected]@gmail.com Thanking you. yours faithfully. Adarsh

I am Using Airtel-4G connection with number [protected]. It is worst service provider that i suggest anyone not to use this service. they are just making fool by their adds about 4G speed. I had given a connection closure request on 9 August 2015 to deactivate the services on 19 august 2015. as my new billing cycle start on 20th of every month. but they did not closed the connection till 11 September 2015 and send me the bill from 20 August 2015 to 11 September 2015. although i didnt use the connection during this period. Earlier I had also one another airtel 4G connection [protected] which i had used for only two month. I had network problem during using the connection. i could not used the connection properly but my data 10 Gb exhausted with 10 days. They could find the solution for my this problem of network and data uses. At last i had to close that connection also after getting so much work delay due to non-availability of internet. They are simply making fool on 4G without serives.

I purchased new connection for airtel its the worst experience. I bought my new sim n i was told it wd start after 24 hrs, i got a msg on alternate no n thn i insert sim and there was no network i went to airtel store n they asked to resubmit the docs, after 4 hrs network came n went in 2mins. Again i took the issue to airtel store n they gave new sim n told it wd work in 4 hrs n it never did.

We are unable to browse 3G internet in our area because of very poor 3G network coverage in our area only only single signal of 3G and we want 3G installation in site id: DHNKH1, Vill. Tarajuli, Dist. Udalguri, City- Rowta, Pinno. 784508.
I have filed a complaint about this to Airtel on their official website but no response from them.

I am data plan for Rs 299 per month. Somehow out of no where Airtel has charged me a whopping Rs 4065 for Aug -Sep. When I called their customer care representative, they were not able to justify the bill. They said they will arrange call back from billing department, which didnt come.Now they are threatning to stop my outgoing calls for non payment of bills! This is nothing short of mental harasment of the consumer by the company.They want to extract money no matter what. I have saved all the messages and bills to prove how wrongly these guys have charged me. I want to log a case against Airtel with all the proofs I have. Apart from making them revert this bill I want refund of my money back charged for calling their customer representatives. I want them to pay for mental harrasment they are causing to me and make sure no body suffers like this again Name Amit Bhagat Phone no [protected]

Hi, I have been using my Airtel Post paid connection for past 8 Years. As per my bill plan ( 3G - free for 0.317GB) . But while my bill generation, they have charged me Rs.55.47 for 2G and Rs.126.39 for 4G which i have never ever activated. Also for 3G, they have charged me Rs.787.95, But up-to 0.317GB it is free for me as per bill plan. But that too i never activated it. Also i didn't get any intimation that it is chargeable, before bill generation. But i was using only Wifi for internet surfing, I don't understand how they charged and the bill generated is wrongly calculated totally.

I had applied for number portability from Vodafone to Airtel on 30/09/2015. I submitted address and identity proof to Airtel on 02/10/2015. Validation and verification of documents completed on 06/10/2015 and forwarded to Vodafone for clearance on 07/10/2015. Porting time reported on 10/10/2015 at 22:41 and Vodafone discontinued the services. But, Airtel dis not activate my SIM and services disrupted. On 11/10/2015 morning at 9AM I called up 59059 for tele-verification and activation of SIM. But the operator, service manager, nodal officer, appelate authority did not do anything. Everytime I contacted for tele-verification, I was informed that the documents are not available with them for verification and advised me to wait for 4 hours. It is now 20 hours the service is disrupted and I am not able to contact anyone nor able to receive valuable calls. I am frustrated and disgusted with this type o[censored]nprofessional and unethical services of Bharati Airtel.

I paid the bill partially via paytm in three transaction of Rs 100, 400, and 400. but only 500 is credited instead of total 900. i shared a succesful report of paytm wid airtel and raised complaint on 30 Sept 2015 and they asked me to wait for 6 days and after that no update on complaint than sudden i got a call on 10 OCT 2015, and guy asked me fr the proof of succesful payment, i informed him that i already shared it earlier, he said ok i wl mention it n u will get update, than i called airtel customer care today on 11 OCT 2015, and asked fr d status of my complaint than i got to know that complaint is already closed on behalf of the call i received on 10 OCT 2015, that no proofs provided... They are playing with my money and nt giving proper response and withiut any concerned they closed my complaint as well... I am totally harrased because of them... Kindly help me out to resolve... Landline number-[protected] Complaint number[protected] I raised complaint with paytm as well and dey provided refernce number for confirmation of payment... The operator reference number is[protected].

Dear Airtel Team,

Since from last 1 month I am trying to port my number([protected]) to Vodafone due to too much postpaid bill, but Airtel team is purposefully not allowing to port to Vodafone, every time giving silly reasons and rejecting my port request and every month you are you doing robbery to me(you are generating too much amount/bill) so please process my MNP request otherwise I will complaint to consumer court, so please do the needful.

Airtel is a worst and third class network because service is too much worst so I want to switch to Vodafone as soon as possible.

Name-Sridhar Kesari
Contact Number-[protected]

Address-C/O-Raju V Gurjalkar
Near Sunnada Bhatti
Darbar Galli
Bijapur-586101

Hi, i have taken a new wifi/ myfi dongle from bapuji nagar store in bowenpally on my name that is santosh kunnath after two days of activation it got disconnected and when i called the customer service they informed me that adress verification was failed. I am staying at the same adress for 25 years and its my own house. i guess this was coz i dint pay anything to the verification executive. when i went to the store they convinced me to get a new connection on my wifes name and this time no verification executive has come for verifing the adress. This connection was also disconnected on the same basis with dongle number [protected]. i have informed to customer sevice on [protected] but they said the complaint cannot be taken as i spoke to ashvini.s at around 22:00 hrs on 10/10/15. please help

I have a roaming pack active on my number from July 2015 till December 2015. I get international calls on my number but never my balance was deducted before. Today(10/10/2015) I had a talk for about 59 minutes, and 27 rupees were deducted, when I asked the CC executive, he tells me that it got cut because you got an international incoming call. How and when did they start charging for it? This is not even legal. This is completely wrong and Airtel is now cheating their customers. Please help me get the refund or at least a proper justification for my balance deduction. Hope to get my complaint resolved soon. Thank you

Please I subscribed to Airtel club business on the 8th of October around late in the evening.I received an immediate response:An error occured while processing your request.But my 1000 naira was deducted which was the maximum service on the package, that I intended to subscribe. I was given a four- digit CUG ID which I confirmed from customer care agents. Each time I tried to accept members like I used to do, there comes am sms:Sorry you do not belong to an active CUG.
Please this is not what customer care agents can do. They will only fill in their Remedy CS application & nothing is being done eventually.I am a software expert engineer & computer scientist.Please trust me when I say it is a technical fault I am not skeptical about it.I will be grateful if this issue can be resolved for me.My no:[protected].Thank you in advance.

Hi.. my wife visited Airtel Outlet in Vidyrananyapura Bangalore regarding enquiry about the billing..one the Customer Relationship Manager his name is Santosh, he is contacting my wife continuously by whatsup and making calls and making friendship.I dont like strangers to contact my wife and making friendship..this airtel persons using girls contact number and make friendship wit them.plese resolve the problem with him, his contact number is [protected]. thanks and regards

#airtel pathetic service even before i could get my broadband connection. Account number[protected]. Taken up a new board band fixed line connection. 9th october the technician who came for installation, tried configuring for 3 hours and at 6:30 pm he said there is a backend problem and would fix the next day. 10th october the technician (Prashanth) came back at 11 am checked again and said he found what the issue is and took the router and promised this will be fixed in an hour and left.After waiting for two hours i called him and he says he will come back tomorrow to fix it, i said if it's not today pleased take off the wiring.. For which he says that's fine go ahead!!! We called up the toll free-number and the person who answered (Dhinakar-coimbatore)our call was even more pathetic... Very unprofessional way of handling the customer...This is how the call center employees are trained???This was least expected from a wellness reputed service providers. #airtelsupportsucks

I am facing voice call break issue from past 2 weeks in sholinganllur, New kumarn nagar, 10th cross street, chennai-600119. I raised many complaints to airtel it was not resolved yet. As advised i changed handset and carrier mode in automatic/manual but there is no resolution. I confirmed them as issue at particular area. But not at all bothering on this, every time they say we are re-forwarded but no resolution from network team, not even status on that. Kindly address ASAP, don't make customers wait. I am loosing business calls due to this. - Kalyan RK

I raised request for mobile number portability on your website. After that I received a call from your executive asking for the documents and a fee of Rs 250/- for the service and said which would be adjusted in bill with in 3 months and gave me the receipt. It has been more than 15 days that no action has been taken. And when I called your customer care number and asked the reason, he just said there is no request raised for this number and to verify please visit the nearest airtel store. When I visited airtel store: 1. There was no request raised for my number. 2. Rs 250/- was also charged maliciously as there was no need to charge because i was porting from postpaid to postpaid. 3. The plan which was verified by your executive on cal of 399/- had never existed. This was not expected from Airtel. I have to say airtel is moving down on its ethics. Call drops, Airtel Zero which violates net neutrality, and this sort of experiences is certainly taking airtel down. I am forced to moved to Vodafone by such experience. Rahul Dahra +91 [protected]

I have lost my mobile and when i am calling my no. i am geting response switch off. so please stop the all service of my no. and please inform how i get duplicate sim card sim card details same as per Document mobile number is [protected]