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Airtel Complaints & Reviews

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Updated: Apr 21, 2026
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T
tusharbera
from Delhi, Delhi
Oct 21, 2015
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Address: Kolkata, West Bengal, 700104

My Ported mobile no is [protected]. I ported this no for better service. But after steady poor network reception & continuous call drops, I contacted Airtel Customer Care through eMail. My Complaint eMail is given below. [protected]--- From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 21/10/2015 11:35:37 AM Subject: Poor Network I had ported my no [protected] to airtel for better service. But now i feel that was the dumbest decision i have ever made. From the first day i am facing the calldrop problem for both incoming & outgoing calls. The signal strength continously flactaute. I never completed a single call properly. It is very bad experience from a such old & reputed mobile service provider. My location is Kabardanga, in between Thakurpukur & Tollygunge. I use two airtel sim in my dual sim handset. At same location i see diffrent network strength for both sim. How can it possible? Please solve this problem immediately. Regards Tushar Kanti Bera [protected]--- Just after few minutes I got below reply from Airtel. [protected]--- [protected]@in.airtel.com Add to contacts 11:44AM To: [protected]@hotmail.com [protected]@in.airtel.com Dear Tushar Bera, This is in reference to your email regarding network coverage issue and call drop issue on your airtel mobile number [protected]. Your feedback acts as the roadmap for our planning and decisions on network deployment. I have forwarded your details to my technical team for future network planning. Network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern. Please be rest assured that it is our continuous endeavour to provide high quality service to the satisfaction of all our customers. Thank you for choosing airtel. Best Regards, Manju MS Service Specialist airtel [protected]-------- This is the second eMail to Airtel for same problem, and I got the same answer from them. My first email was more than two months earlier. Still i facing the same problem. There are lots of important calls, I never complete properly. If they can't give proper service, then why they start their business? I want to know when will I get the proper continuous service from AIRTEL?
Airtel customer support has been notified about the posted complaint.
Also i can't do any transaction where OTP is required. Every time I am getting the OTP/Verification code after an hour, when the transaction already expired.

I never face a such worst/bogus service of any mobile service provider.
Dear Mr. Bera

This is with reference to your post dated 21 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    M
    manis47
    from Bathinda, Punjab
    Oct 21, 2015
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    Address: Meerut, Uttar Pradesh, +91

    Airtel Digital TV - A-La-Carte Pack Date: 21/10/2015 Id No: [protected] mob.no: [protected]; alt no. [protected] Name: Laxmi. Request a choose a channel. (1). Star plus, (2). Life ok, (3). Clours, (4). Zee tv, (5). Zee anmol. (6). set max, (7). star gold, (8). zee cinema, (9). utv movies, (10). disney kids, (11). nick
    Airtel customer support has been notified about the posted complaint.
    Dear Laxmi,

    This is with reference to your post dated 21 October 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      M
      manis47
      from Bathinda, Punjab
      Oct 21, 2015
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      Address: Meerut, Uttar Pradesh, +91

      21/10/2015 mob no.[protected], [protected] Name : Narendra Id no: [protected] request a choose chanel. Channel List: (1). life ok, (2). star plus, (3). colors, (4). sat max, (5). star gold, (6) zee cinema, (7) & pictures, (8), utv movies, (9) aaj tak. Please activate the above list of channels on priority and kindly implement a better solution for customers to select or deselect channels for al-la-carte as per their choice.
      Airtel customer support has been notified about the posted complaint.
      Dear Narendra,

      This is with reference to your post dated 21 October 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        Y
        Yatender209
        from Noida, Uttar Pradesh
        Oct 21, 2015
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        Address: Jaipur, Rajasthan, 302021

        I am a customer of airtel mobile services with mobile number [protected] and was offered full talk time of 99 on recharge of 99 but that was not provided as promised instead some minutes are given so I kindly request to provide me full talktime as promised.
        Airtel customer support has been notified about the posted complaint.
        Nov 01, 2015
        Updated by Yatender209
        This is regarding my previous complaint against airtel namely "not delivery of talktime which is offered" made on 21 October 2015 . So the airtel representatives finally contacted me after 10 days about my complaint. I got a call from [protected] this noon and the lady asked me about the complaint and instead of being some help she answered that the problem will not be happened if I had recharged from my airtel app and when I start reasoning with her about this unsatisfactory answer she disconnected the call in middle of conversation for which I am feeling offended. Thanks airtel for such a great customer support service and disrespect .Feel free to manipulate me again.
        Dear Yatender,

        This is with reference to your post dated 21 October 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Umesh Arora
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          P
          Pavel Naiya
          from Hyderabad, Telangana
          Oct 21, 2015
          Resolved
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          Resolved

          Address: 743331

          Dear Sir, I am a consumer of Airtel Digital TV (Customer ID: [protected]) for several years and using yearly pack for recharge. This time two days before expiring the package, I have again recharge with the annual 10m+2m Value prime pack. Which suppose to be activated before expiring my pack. However, I received a message that my package is not been activated and there will be daily charges apply to my customer ID. After informing the same to airtel customer care, they said that they resolved the issue and activated my package. But in the meantime they have deducted charges on a daily basis and suspended my account on temporary basis due to low balance. And only way to remove temporary suspension is to again recharge my account even through One year premium value pack is activated. The whole balance deduction happened due to airtel technical fault but as a customer I have to recharge to get back to my service. And no information about minimum balance for annual package was given during the recharge process. Therefore, I am informing you to kindly look into this issue to help me get back to service as ASAP Thanks, Pavel [protected] naiya.[protected]@gmail.com
          Aug 6, 2021
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Naiya,

          This is with reference to your post dated 21 October 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            arunggowda
            from Mumbai, Maharashtra
            Oct 20, 2015
            Resolved
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            Resolved

            Address: 577201
            Website: airtel.in

            I got call from air tel Karnataka on 06th Oct 2015, they offering 1.2p/2s call rates for 3 months and 100sms free/day for 3 months as MNP retention offer, recharge 13 rs within 24 hours will be get this offer. I'm recharge 13rs within 24 hrs but not get the offer. after I contacted airtel cc via air tel app and they tell there is no offer for 13rs and they refunded 13 rs. I really dissatisfied with air tel and I'm decided port out but my UPC has near to expire. now I'm using that airtel Num for only incoming calls. [protected]
            Aug 5, 2021
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Mr. Gowda,

            This is with reference to your post dated 20 October 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Umesh Arora
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              N
              nazdesai
              Oct 20, 2015
              Resolved
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              Resolved

              I had an airtel number [protected] maharastra circle. i disconnected the number sometime later in the year of 2013. currently though i request you to kindly provide me with details of my outgoing and incoming call logs on the same number in the month of january and february 2013. i realize that with the number being discontinued it would be extremely difficult to do so but it is actually quite an urgent matter and i need the call logs as soon possible. whatever solution you can offer for the same or advice at how i could go about it would be appreciated. u can email me back at [protected]@gmail.com. kindly feel free to contact me if required but do provide me with the solution or the call logs soon. i am attaching my pan card as proof of my details which you will find correspondingly matching with the phone number details. anticipating an early favorable response.
              Aug 5, 2021
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Dear Ms. Desai,

              This is with reference to your post dated 20 October 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Umesh Arora
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                N
                Nicky Sharma
                from Gurgaon, Haryana
                Oct 20, 2015
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                Address: New Delhi, Delhi, 110067

                Hi, This is to inform you that i have been charged 5Rs daily for celebrity wellness mall pack since mid of july, this service got activated by fault at the very moment i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken. This kind of service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network. my phone number is [protected].
                Airtel customer support has been notified about the posted complaint.
                Dear Ms. Sharma,

                This is with reference to your post dated 20 October 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Umesh Arora
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Hi, This is to inform you that i have been charged 5Rs, 15Rs, 35Rs, 50Rs daily for celebrity wellness mall pack, Videozone, Gamepind etc etc services since mid of april, this service got activated by fault at the very moment but i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken and it is already deducted 500-600 rs. This kind of worst service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network asap. my phone number is [protected]. Hoping for immediate action
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                  S
                  smita.avani
                  from Raipur, Chhattisgarh
                  Oct 20, 2015
                  Resolved
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                  Resolved

                  Address: Indore, Madhya Pradesh, 455001
                  Website: Dont Know

                  Respected Sir, I was having one post paid connection of Airtel Having Mobile Number [protected] I had Made a Cheque Payment of 12000/- dividing the payment in this way 8000/- [protected] and 4000/- [protected] but they have not adjusted that payment now they have disconnected my number [protected] where as my Other number [protected] i have already gotten it Ported to Other Operator Kindly adjust my amount and let me get ported to some other operator because AIRTEL Billing Issue always prevails
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Dear Ms. Avani,

                  This is with reference to your post dated 20 October 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    R
                    Rajender Gautam
                    from Gurgaon, Haryana
                    Oct 20, 2015
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                    Address: New Delhi, Delhi

                    मैंने अपना नंबर (+91-[protected]) एयरसेल से पोर्ट करवा के एयरटेल का प्लान लिया और उसी में मुझे गलत प्लान बताया।और अब दो महीने से मुझे बिल भी नहीं भेजा और फ़ोन की सर्विस भी बंद कर दी है। बताओ मैं क्या करू। कृपया करके जल्दी से कोई सुझाओ दे
                    Airtel customer support has been notified about the posted complaint.
                    Dear Mr. Gautam,

                    This is with reference to your post dated 20 October 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Umesh Arora
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    कोई जवाब नहीं मिला अब तो 2 महीने से सिम रजिस्ट्रेशन फ़ैल लिखा आ रहा है और बिल Rs. 910 का बिल भी हो गया है। जिसमे से मैंने Rs. 300 जमा भी करा दिये थे।
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                      K
                      Kary1978
                      from Pune, Maharashtra
                      Oct 20, 2015
                      Resolved
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                      Resolved

                      Address: 411042

                      I have take a 4G WIFI Connection around 3 months ago. Every thing worked well till about a week ago, i started facing tremendous problems with the connectivity, now its been 4 days i do not have connectivity at all. I made several calls to customer care also sent them an email but no response from them. (Email sent on 16th October -Reference no OT[protected], i havent received a single call or reply from them till date. I need an urgent service done to check what is the issue of the connectivity Airtel Number:[protected] My contact Number is [protected]
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Customer,

                      This is with reference to your post dated 20 October 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        Pulkitkhurana289
                        Oct 20, 2015
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110085

                        My name is pulkit khurana using you airtel 4g dongle my dongle no. ([protected]).The problem is that you have sent me a bill of mine number which is not scheduled as per my plan as in my plan after 3 months the bill has to generated by your company so please solve this problem quickly.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Khurana,

                        This is with reference to your post dated 20 October 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          Sanatan Chattopadhyay
                          from Burla, Odisha
                          Oct 20, 2015
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700078

                          My cell phone is stolen on[protected] at around 10:50am with a SIM card issued by Airtel. My contact number of the stolen SIM is +91 [protected]. Please block the SIM as early as possible to prevent any type o[censored]nauthorized usage using the same. A complain (general diary) was lodged at Sealdah police station. Please take necessary actions asap.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Chattopadhyay,
                          This is with reference to your post dated 20 October 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                          Look forward to hearing from you.
                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            rkguptaaa
                            from Noida, Uttar Pradesh
                            Oct 20, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110045
                            Website: airtel.in

                            Dear Concern, I requested to port my number [protected] from Vodafone to AIRTEL to Airtel Representative in HCL Technologies, Manesar. He provide me the wrong SIM. I connect with customer care they provide me SIM No. which doesn’t match with SIM No. I have. Please resolve the issue my Important no is out of Service, Please look into this on urgent basis.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Gupta,
                            This is with reference to your post dated 20 October 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                            Look forward to hearing from you.
                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              Ashishpal Singh
                              from New Delhi, Delhi
                              Oct 19, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110058

                              My name is ashishpal singh and my airtel no is [protected]. i was having a plan of 75rs per month. then all of a sudden my plan was changed to a plan of 1599rs per month. i got this message on the morning of 20 oct 2015. but i never called to change a plan or i never told to switch my plan. i had a word with their customer care representative sushmita she gave me interaction id [protected]. i mean how can some one change the plan without my consent. please help asap.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Singh,

                              This is with reference to your post dated 19 October 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Umesh Arora
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                T
                                Tushar Bhavsar
                                from Delhi, Delhi
                                Oct 19, 2015
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                                Address: 380015
                                Website: www.airtellive.comoffers

                                I have purchased Samsung Galaxy J7 from flipkart and there is double data offer on this phone. as per terms i have inserted airtel card first to avail the offer. i activated offer on my number [protected] from www.airtellive.com\offers. it was activated also as i received message confirmation. i called customer care and asked about recharge amount on which double data will be activated. they asked me to recharge with 199 Rs. 3G 1GB data for 28 days. according to double data offer and customer care executive i must get 2 GB 3G data for 28 days but nothing is given. after 1 week they are saying you won't get extra benefit. They are really cheating and not answering properly. They are putting calls on hold and after some time they are disconnecting it. please help me and take some actions. Thank You.
                                My airtel prepaid no.[protected].
                                This is second time complaint regarding AirtelNextGen TV.
                                I didn't request for that yet they are debiting Rs.7 every two days.All my amount was siphoned away even though I request to stop.Now they are asking me to topup so that to siphon again.Last time I got back Rs. 125 for my complaint.
                                I don't know why you are torturing me like this.I don't require the NextGEN at all.I am not going to top up now unless you stop charging on this.Remit all the amount you have taken.If you torture like this I will go to consumer court and claim damages.
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                                  P
                                  Pat Mila
                                  from Delhi, Delhi
                                  Oct 19, 2015
                                  Resolved
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                                  Resolved

                                  Address: 110016

                                  I recharge rs.15 thinking it would recharge my balance but instead recharge for 22 minutes std for one day validity. i recharge rs 19 for call rate reduction but it did not do its thing. I think by doing 'secret' policy and procedure, company would extract unjustly huge amount from the public who used logic. please take heed of this and respond for common good.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  This is with reference to your post dated 19 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    J
                                    jitu5186
                                    from Mumbai, Maharashtra
                                    Oct 19, 2015
                                    Resolved
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                                    Resolved

                                    Address: 410210

                                    I have applied for airtel postpaid in august month. i have filled up the application form and provided all document with name JITENDER VERMA. however, when my bill was generated i found airtel have registered my name as JITENDRA BBHAGIRATH VERMA. this is my corporate number and i am getting difficulty in reimbursement. on 12oct, i asked airtel to change my name, they ask me for fresh documents, i replied that its your mistake so do it by your own, i have already provided document. i have provided them the documents on 12oct and asked them not to deactive my number. still i found my number deactivated on 18th oct till 19th untill i requested them to reactivate. they deactivated my number without any prior calling to customer, instead of providing all documents. this is mental harassment. pls take suitable action against them.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Verma,

                                    This is with reference to your post dated 19 October 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      Anirban Bhowmik
                                      from Bengaluru, Karnataka
                                      Oct 19, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700064

                                      Hi, i went to the airtel store in kolkata city center 1 to get micro sim for my existing number ([protected]). the service representative helped to get the paper work done and gave me the new smart sim after a payment of Rs. 25/-. so far the micro sim is not yet activated. can you pls help.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Bhowmik,
                                      This is with reference to your post dated 19 October 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                                      Look forward to hearing from you.
                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        Saravanan7193
                                        Oct 19, 2015
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                                        Address: 600045

                                        I'm using Airtel number for past 7 years, now i want it to convert it as Postpaid and I requested MyPlan on mid of September through Airtel website. After that Airtel customer care persons called me and told "we will send executives to your work location to collect documents as soon as possible and your number was converted into Postpaid within 2 or 3 days after the verification of documents". But no one have arrived to my workplace. I had decided to switch my network so I sent a PORT request, again I received call from Airtel and the same got repeated as before. Finally I went to Airtel Express Outlet near to my residence and submitted my documents on 10th of October. They told me within two days your number will be converted into Postpaid.And I paid 300 for Activation. But its not converted into Postpaid tillnow. When I called the store to ask the reason, they told that the documents were submitted to airtel, so please contact 121. Finally I received message on[protected] as the process was initiated within 72 hours your address verification will be finished. But no one has came to my home for verification and on[protected] i received your billing address verification was failed So, your prepaid number was not converted into postpaid. I asked the reason from 121 and Store where i submitted documents, they are directing to vice versa. I dont know what is status of my request and what happened to the amount I paid. I never expect this kind of worse response from Airtel.
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Saravanan,

                                        This is with reference to your post dated 19 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Contact No: [protected]
                                        Alternate Contact No:[protected]After 8Pm)
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